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I had occasional problems-- shit happens. They were usually quick to handle tasks/problems and always seemed like they were on top of things, but their support has really gone downhill quickly. I'm a pretty laid back and very forgiving person, but webair seriously blew it. |
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Making an entire move is a nightmare, but staying with Webair would be a foolish business move. Webair should take this as a lesson and fire all their frontline techs and completely redevelop their support processes and guidelines. Proper documentation should be strictly enforced. If they don't have enough time to document, hire more technicians. Every technician should be trained on customer service FIRST and learn to take ownership of every client's problem. This is the key to keeping clients around. |
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I suddenly lost SSH access to one of my servers today and fighting their layers of incompetent support is ridiculous. Seems like Gerard and Mike have to step in to get anything done in a timely manner. |
Wow, I just scrolled up and noticed that no one from Webair even bothered to post in this thread after over 2 weeks.
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I do find it ironic that a majority of your recent posts are praising Mike and Webair... I guess fake nicks are still good for boosting integrity :thumbsup https://gfy.com/showthread.php?p=18741323#post18741323 https://gfy.com/showthread.php?p=18721867#post18721867 https://gfy.com/showthread.php?p=18716182#post18716182 https://gfy.com/showthread.php?p=18708569#post18708569 https://gfy.com/showthread.php?p=18640267#post18640267 https://gfy.com/showthread.php?p=18581498#post18581498 https://gfy.com/showthread.php?p=18579111#post18579111 https://gfy.com/showthread.php?p=18377588#post18377588 https://gfy.com/showthread.php?p=18327052#post18327052 https://gfy.com/showthread.php?p=18314341#post18314341 Way to bump your own thread, Mike: https://gfy.com/showthread.php?p=18765928#post18765928 You even speak so highly of yourself: https://gfy.com/showthread.php?p=18820635#post18820635 Like I said to you on the phone yesterday, I seriously feel bad for you and Gerard... this is embarrassing. |
just another webair thread...
passing by... |
50 support stories
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was a happy customer once.
not anymore to be honest, moved all. |
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By the way, has this matter been resolved yet?
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PR fail Nice catch |
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A love a good Webair thread.
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I haven't posted here in quite some time, someone just messaged me this thread. It's kinda pathetic to see the same guys, making the same negative posts, over and over again. I guess I'll address this ridiculous thread.
1. With regard to using any fake nicks - Proof or BAN. 2. CT - I took the time personally to look into your issue and into your claim that you have yet to receive root? According to my staff and the notes on your account you confirmed you had what you needed. If you still need assistance I suggest you call in directly. 3. Aaron M - wow do you have a lot of time on your hands! Posting about me since what thursday? God I love you! How is amp content holding up these days? Must be busy! Back to work! |
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will change my signature so it reflects that I am with xxxxhostit just to be safe. |
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http://i.imgur.com/ZYl91.gif |
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https://gfy.com/showpost.php?p=18969050&postcount=32 |
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What? I'm not allowed to post what my friend told me? What are you trying to say here? |
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if you need to bump threads about other hosting companies to spam yours then its a safe bet that you and your hosting company are a fucking joke steer clear people |
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