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In short, ccbill verify is causing the charge backs because customer's don't want to phone, or are unable to phone ccbill to complete the transaction. This is bad for everyone!
In this thread is an example of their verify system blatantly disregarding the white label the sale is coming from and linking to another: https://gfy.com/showthread.php?t=1069439 This is just bad! |
Exactly. Guess what would happen if a customer goes through this back and forth mailing I've been through today, with the transaction being finally declined in the end.
He'll never use CCBill again. If your site offers CCBill as only processor - another cutomer permanently gone. |
sign for petition to CCBill at https://gfy.com/showthread.php?t=1069468
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You, and everyone else who complains about high chargebacks and refunds, are making 2 very big mistakes : #1. You are not watching your purchases closely enough, and #2 : You are blaming the wrong person for this problem. These same chargebacks would happen if they were on Epoch, Segpay or worse, on your own Merchant account. What you need is an easier way to visualize the sales you are getting, and there is a very simple way to do it. Ask your rep at CCBill or any other processor, to post all of the user data back to you. You want to see as much information about each user. Arrange the data like this: Date & Time | Username | Real Name | Home Address| Tel # | IP | Email Date & Time | Username | Real Name | Home Address| Tel # | IP | Email Date & Time | Username | Real Name | Home Address| Tel # | IP | Email Date & Time | Username | Real Name | Home Address| Tel # | IP | Email And even better, if you are using CCBill's User Management, turn it off and have your customers choose their own usernames and passwords to access your members area. Why? As your site is running and getting sales, arranging the data in that way will let you easily notice oddities. For example, different users using the same email address or home address. Or with a little bit of scripting, you may notice that the IP address doesn't geo-match the billers home address. Or, you may notice multiple joins from what could be the same user on the same day, etc. Or you could examine the number of purchases he made that day or month and decide if its too many for example. With even more scripting you can have your program highlight certain items that look suspicious to attract your attention. You can send alerts to yourself in the event of something exceeding your own parameters, etc. Now here's the best part. When you, the responsible merchant, notice anything funky going on, you can login to your CCBill account and then VOID THE TRANSACTION before it gets to Visa. Yes this costs you a sale but so what. What you have really done is save your account's chargeback rate. Visa will love you & CCBill, and CCBill will love you. The above was a basis for our own fraud detection system that we call Ahmad and is described at http://www.2much.net/fraud-detection.php. Ours is a little more involved, but if you put my suggestions into place you will gain control over the situation very quickly. It is very easy to blame billers for chargebacks, but I am telling you from experience that it is a big mistake. Doing so (especially in a public forum) not only hurts the people helping you in your business, but does nothing to actually solve the problem. Good luck. |
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it's kinda confusing tho...ccbill sales never been this bad...one of my main sites make almost 0 in the last 3 weeks...traffic is still up...better then before, but i almost forgot the feeling of getting a ccbill sale....
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double agents, triple agents, trolls, ass hats, and inbreds have taken over the gfy asylum
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YEARS ago, I had lots of sales with emails from [email protected] [email protected] and domains you KNOW are not signing up. IP's with 10 signups Same email with 10 signups Affiliates that only get sales with the 3 or 6 Month or year sales for max money to be paid to them. On and on. |
make a sale with ccbill method: go to the ccbill live chat and say that there's something wrong and you didn't have a single sale in the last few days, then *ba dum tss* 2 sales, 1 rebill in 2 hours :D
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21 refunds and 1 chargeback in total for may
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I've run my membership sites since 2001 and have been with CCBill for many years and I'm extremely happy with them. You had 3 responses from 2 different CCBill reps offering help the day you created this thread last month. You brushed them off saying "but i dunno what you can do in this situation", after they told you what they could do. :1orglaugh:1orglaugh:1orglaugh The thread dies 5/29 You bump the thread again today 6/7 You don't show any advancement or growth yet blame CCBill as the reason your income is dying. Your OP "Looks like CCBill isn't going to fix their stuff" |
I know what happened
Your surfer saw your stuff and was like wow! Got excited and bought a membership. Then they came and realized they don't have money for porn. So they Googled for your sites videos and oron.com and hit a gold mine. CCBILL processed their transaction there too! Now they canceled the one with you and they use Oron.com now. CCBILL makes money either way! Awesome! I know, right? |
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It has to suck to have your own pay site and do all that work shooting content only to have people join tubes like Xhamster and Pornhub and pay a premium to THEM with you not getting a dime from it while they display all your content. For every one person coming out and admitting this on a non-porn surfer forum you know there are millions of others too. But out of say 300 pay site owners reading this and say 1,000 affiliates maybe 3% of them have ever spoken out about the piracy situation or ever attempted to do anything to stop it. It's our own fault in the end. To the other 97% reading this right now, "nice work". |
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then read all the threads, then make your own conclusion. |
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Of course it's CCBills fault his sales are down and refunds are up. "Signbucks Daily... to bring you more sales" "Friends: (pornhub link) (youporn link) :1orglaugh:1orglaugh:1orglaugh http://i.imgur.com/xYS2M.jpg |
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Affiliates browse and signup as your referred webmasters and make sales that you get commission on all through SignBucks ... and your "friends" links on the header of every page goto Youporn & Pornhub instead of your highest converting paysites or referred webmasters sites :Oh crap |
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For example, take 1000 porn sites selling monthly subscriptions for $29.95 each. At 10% processing fee, that's $2995 per month for CCBill. Now all those 1000 sites get ripped and the content can be downloaded for free from Oron.com, or people can buy a faster account for $29.95, with $2.96 for CCBill. So it's $2995 or $2.96 per month for CCBill. For someone with a brain that would be an easy choice. But reading their posts on here they're not really clever, are they? |
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Wazz up wit dat MrDeiz? Or should we address you as Tube Boy from here on out? . |
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My last 1000 joins I have 1 CB and 1 refund. 85% of my joins are my own if that matters. I would not be surprised if this changes since webair fucked me in the ass yesterday, being with them for 8 years doesn't mean shit to them. Cannot wait to change companies
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Brain that's very good figures and do you think people will do a chargeback because your server was down for a day? No worries it doesn't work that way.
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Chargebacks can be the result of fraud, pirates use stolen credit card details to get into your site and steal your content. And you should put in your TOS that you're allowed to have 2 days server downtime per month, then you can refer the complainers to your TOS.
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http://i.imgur.com/xYS2M.jpg |
7 refunds -$71.52 this month
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find a sponser who does not pass chargebacks/refunds back to the affiliate, there are not many but there are a few of us who do not do this.
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What's the difference between CCBill, NATS, and MPA3? I'm seriously interested.
Here's a cut and paste of my CCBill stats. Take it as you want - but I think I'll stick with them... Trial. Single. Recurring. Rebill. Refund. Chargeback. Void. Total. Raw Clicks. Unique Clicks. Direct cut and paste - I'll leave it to you to sort it out... $6,502.83 1,189 $3,230.89 151 $44,708.77 2,802 $62,824.73 4,355 -$1,273.23 90 -$420.94 23 -$64.95 2 $115,508.10 8,612 1,364,891 1:329.5 132,744 1:32.0 1:329 RAW. Includes "Affiliates Without Sales" - and there has to be 200 sites that I never made a cent off :( . Ok, CCBill stats are a very loose estimate of reality. The money that they send me is not, though. Sort it out for yourself. I'm looking at a ratio of 1:329 (Ok - stats tracking leaves a LOT to be desired...). I'll take that ratio anyday. The click tracking is a bit bizarre, 1:32 unique is WAAAY off, but the cheques arrive every week, and I'll cash 'em. After all this, I'm not seeing the chargebacks, the declines, or the refunds that everyone bitches about. The very, very few NATS and MPA3 programs I still promote bill through CCBill as part of their cascade. I'd LOVE to remove NATS and MPA3 sites from my portfolio, but I have a huge number of legacy sites that I need to keep online. Sites that aren't worth working on anymore. I'll stick with CCBill and the smaller niche programs that use CCBill exclusively. |
haven't looked up at a monthly stats yet, but it's
-$58.68 in refunds (5 sales) -$34.96 in chargebacks (2 sale) for today have a great day everyone |
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I would be mad if my customers were disturbed that way... To this day i`m very happy I intuitively chose Epoch a few years ago... |
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1) This page took FOREVER to load: http://cuckold.saraswirls.com/joinsite.php 2) The buttons on that page... make the whole button click-able. Only having the tiny radio button click-able is pain, especially if you're drunk or have bad eyes. I actually had to pay attention to change the button. The easier you make it for customers, the better. You should build every aspect of your site for the lowest common denominator, aka the guy who just got online TODAY for the first time and has a slow connection, but wants to join your site. Don't make it slow or difficult for him. Also, try testing LESS options. Try 2 - 3 instead of 4. Studies have show this can sometimes make a difference. 3) Simplify your actual join form. Once they are on the form, it looks like another join PAGE. Then have already chosen to go to that page, let them see the form and get to it instead of distracting them with more text and images. Focus them right where they need to go. Also, all those extra images slowed down the join form. The faster that form can load, the better. You don't want to have them thinking your server is slow, so the videos will be slow, and so on. I would think, based on the load times of the join and the form, that your members area is going to suck slow ass with download speeds. Maybe it doesn't, but that is the impression I got. |
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