Originally Posted by mineistaken (Post 19366314)

How many tickets does the average client submits per year?
I read this thread and I am wondering how one client could be responsible for so many tickets, like 234 or whatever. I do not have much technical idea so I usually rely on host support, but even me I do not submit more then 10 tickets a year.. Sometimes even 5 a year or less. And most of them are "server is down, what is going on" or something like "I can not find which nameservers to use" lol :) How do people rack so many tickets?

Originally Posted by KlenTelaris (Post 19366327)

This is fully managed service,which means they do all kind of shit what client require from them,including install of third party scripts.

Originally Posted by Forkbeard (Post 19367124)

This. In fact, they even have stuff like a script to do an instant WordPress install; it's way faster and easier for me to say "can you please hit me up with a new WordPress install on mydomain.com?" than it is for me to do it myself. A bunch of my 200+ tickets are lazy stuff like that.