Secure.netbilling.com is our admin sub domain and our hosted forms, most don't use that for transaction processing.

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Mitch is a renowned ambulance chaser, but hey, sometimes bodies do fall out so who can blame him? :)

I am as big a Zombaio fan as the next guy, (if the next guy is Bigtymer) but I can't help thinking that Zombaio's best defence to said tactics is to make sure they always pay people on time. Three Christmas/New Years in a row now I make it.

Blame yourself you fucking psycho.

And your site is down. You dumb bitch.
Unbelievable. Is there ANYTHING you can get right in this business?

sorry for the late update, we got the payout January 4th.
We will still use Zombaio, they are one of the best.

I hope they will fix issues raised here so everybody wins.
Now back to work. :)

You know how to solve this issue? Stop using client money to pay your Christmas bonuses. Not you specifically of course as we all know you're just a worthless PR monkey. It's no wonder companies like Zombaio don't operate inside the US... because the shit they're doing is fucking criminal.

Umm, what? Get your shit together and maybe the competition wouldn't post in threads like these as there wouldn't be any. Stop stealing peoples' money and the problem goes away, doesn't it?

So what is this, like a threat to other people who are disgruntled with your companies thievery and have something to say about it?

Instead, how about you pay people on time and stop making lame ass excuses or tell use to use RedPass?

What real business in their right mind would trust or accept RedPass as the only reliable payout method? After the Epass debacle, in which you played a large hand in shoveling the bullshit to clients... you must be fucking high if you think we're going to place trust in the next Epass.

RedPass should have only ever been an alternative.. not something you people try to shovel as the "reliable alternative".

We've been in this game since 2006 and have (and currently do) processed with CCBill, Epoch, Verotel, GX Bill, Netbilling..... and Zombaio.

Of all those payment processors, guess how many late payouts we've had?

CCBill: Not a single late payout ever. It's just too bad they convert like shit anymore.

Verotel: Not a single late payout ever.

GX Bill: We don't get much through them as an alternative phone biller, but no late payouts.

Epoch: The first late payout we ever had from them was the week of Xmas this year. But guess what... to make up for it they sent the following week's check that day (thurs 27 dec) and we received it the next day (fri 28 dec).

Netbilling: They don't handle the payouts, our merchant account does... but zero late payments whatsoever.

Zombaio: Used to be good up until Xmas 2010. I know I personally promoted/praised them to anyone I talked to about payment processors up until and even shortly after that point. Ever since then it's been one fuck up after another. It's always someone else' fault and they never give any real info about what the hell the problem is, where the hell our money is, or anything useful whatsoever. And they haven't done shit since Xmas 2010 to solve these issues; all they've done is gotten worse in fact.

All we have is Michael O shoveling more of the same old "money is in motion" bullshit that he shoveled with Epass.

we still have not received payment

in that case: congrats :winkwink:

1) Zombaio is registered as a company in Delaware, USA.

2) When I started out you did not spam other peoples threads, good or bad that were the rule. I got scolded by someone about a year ago with some nasty emails because I dared to post in a thread about their company when it were in reference to RedPass. I guess I am old school when it comes to that, please forward any information you have on people not getting paid by Zombaio before you cross the libel line.

3) I refer to #2 please send an email for someone following the TOS of Zombaio and not getting paid and I guess we crossed the libel with that.

4) Oh Buddha nothing like that, it were meant to be lets sit down have a drink and talk it over, everyone that know me or have meet me know I am a big softie, I don't believe in violence and have never hit someone. Twice taken a couple of shots and then walked away.

5) I shoveled the bullshit big time I agree with that and I were wrong. I had Chris, Mark and Shaliza feeding me the bullshit, calling me saying everything is back to normal in 4-5 days and I had worked with them for 5 years and I trusted them, they had always been honest with me but in the end I were a tool they used to extend the BS and if I meet Chris today I can not say what I would do, he is the lowest piece of shit, he stole a lot of money from a lot of people and I still have people asking me about their money and he BS interviews he have done saying he paid everyone but the scammers is 100% BS. I hope he dies a slow painfull death. If you look back I have never defended them after what happened, I did it the first couple of weeks but after that when I wised up I never did.


I work for RedPass/Zombaio for ONE reason.
I were originally hired to help with RedPass and I have full access to everything, that were a condition I had to not end up in a ePass situation, I know everything is done 100% by the rules, it have spilled into Zombaio and I am happy with that since Zombaio owns RedPass.

I am not sure where you are based but I would be happy to take a trip to Manila or meet you in BKK and have a talk about your concerns I know you have been a good customer for Zombaio in the past and we would like to have you back so let me know how we can improve our service. I understand your concerns but give us a chance to make our mistakes right.


Its past my bed time and I will grab 8 hours of sleep before driving the kids to school but I will be back :)

Can you please email me your Merchant ID to [email protected] then I will look into it.

1. It's not that hard to register a company in Delaware. In fact, you can do it online quite easily. Do you have a physical office in DE that I can drive up to and walk in? I highly doubt it. Most likely just a P.O. box like most other DE registered companies.

2. I don't make the rules of etiquette here; but the fact remains; stop fucking with peoples money and the threads go away. It's not a difficult concept.

3. Ahem, how about all of your customers at the moment? You have my money, I don't; and thus far you have done nothing but waive worthless apologies and excuses. Until we get our money, on time, every time and without having to go through all of this nonsense week in and week out, then I will consider it thievery.

4. What the hell are you talking about? I mentioned nothing of violence. Re-read.

5. I really can't care less what your involvement or history with Epass was; outside of the simple fact that when you were with Epass, you shoveled the shit and a lot of people lost a ton of money. You're now working for zombaio and it's the same shit. Perhaps if you guys would operate with, oh I dunno, transparency, and stopped fucking around with peoples' money then maybe people wouldn't have so much to complain about. It is OUR money that you guys are using for whatever it is you're using it for other than sending it to us. And again, this is considered thievery.

And what are you talking about we were good customers in the past? We have an active account and are missing 3 checks from you people. Our retention ratio is 1:1 (126%) and CB ratio is 0.25%. So I'd say we're pretty damn good customers.

The only difference between then and now is our average signups/month because we process less transactions through you guys because you are unreliable at best...

If you have full access to everything, then why not give me the truth on where my - and everyone else' - money is? Wait, I got it... in motion, right?

I've said it a dozen times now, but I suppose I'll say it again. Stop fucking with our money, stop the lame excuses and make sure we get OUR money on time, every time... and then we'd have nothing bad to say about you. But until then, we have nothing good to say about you because it all comes down to money. And as of right now, you guys are fucking up big time.

And I must say... crying libel when you guys owe us 3 checks is pretty pathetic

You know the worst thing I have to say about...

CCBill? They converted like shit for us last year.. they always pay on time though.

Epoch? They paid us late once. To make up for it they sent the following weeks check. Late, 1 time in 3 or so years of processing with them.

Verotel? They allowed obvious fake info to pass through and then blamed us for the fraudulent sale(s) a while back. Seems they took care of that though. Always pay us on time.

Netbilling? Their scrub level settings are a pain to figure out and configure. They don't touch our money but our merchant account has never paid us late.


So you see, my comments and complaints are not without merit. It's not like I merely troll these boards looking for opportunities to badmouth your company.

And as I've said before, I used to have nothing but good things to say about Zombaio up until Xmas of 2010. Things have gone steadily downhill since then...

What i dont get with Zombaio is:

- why crossing the floor limit payout threshold is only applicable weekdays which can delay daily payments by 3 further days if you hit it on a Saturday. The alternative is lower threshold, and more wire fees to avoid this.

- why they charge 5% surcharge for a 1.5% chargeback ratio making their opening rate of 13.9%. (Didnt they enter this market on the back of the 4.9% sales spin?) . You cant say the bank charge them 5% - most charge a few bucks for a chargeback especially on their volume and since online chargebacks cant be disputed its not like they are faxing proof to the banks or on the phone to them begging. Unnecessary profit IMO.

- with regards to their shit support (7 hours PST - good luck if in EU or AUZ) - why they dont post critical news like payment delays due to holidays on the account page or email everyone like CCBill etc does. Not exactly hard. At least everyones informed regardless of whether they are on vacation playing with Santas nuts in the Swedish snow or counting our (delayed) money on the beach.

- why it takes 3 days for a payment to be credited to Redpass- WTF? if its because of the foreign bank, surely they would have sufficient funds locally to cover payments as not everyone uses them? Its called Cashflow management.

- why their iPhone app is last updated 3 years ago!!? Why go through the pain of an app on iTunes never to update it and improve features?

They could be great but i think for us its back to the devil you know as theres just too much shit they need to do to get serious unless this thread wakes them up but its not exactly the first

If you aren't covering yourself from potentially going into a Visa chargeback program, (huge fines) then you're walking a non-existent line. With Visa / Mastercard you get ONE shot, it isn't even a question if you're a processor. Their overall rate is competitive.

As for everything else, yes, they need to get a bit more organized over there I suppose. Some companies aren't prepared for the holiday season, that doesn't make them scammers stealing money. :1orglaugh

While OUR money sits in THEIR interest bearing accounts instead of being sent to us ON TIME, they make money off of it. Not to mention, they still have OUR money. Not sure what else you would call it.

Just think, if you're working for a company in the US and all of a sudden they stopped paying you for nearly a month during xmas... what do you think would happen? Employees would sue them. The only difference here being that we don't work for the payment processors... they're supposed to working for us.

Oh and by the way; another day arrives, but still no zombaio checks.

yep, they are late again, time to change payment pages

Again we apologize for the delay in the payouts and the last payouts left Sweden yesterday Monday the 7th. We know this is not acceptable and procedures have been put in place to avoid this for the next holiday.

If you do not have a wire you expect on Thursday at the latest please email me at [email protected] I will be traveling to Internext but should be able to reply within 24 hours during layovers.

For Checks and ACHs If you do not have your ACH on Friday send me a email and I will get more information for you.
Checks have been sent or will be sent from our check provider asap.

I was thinking the same thing. It seems as if some companies might be using the interest in delaying payouts to pay their Christmas bonuses. :error

I am sure some of us following along at home just wish a very simple and direct question could be answered here...

For showme69s and others in this thread ....

If your customers paid the monies to zombaio weeks ago....

That means your customers are not holding the monies anymore...

If zombaio does not have the monies...

and the bank don't have the monies...

clients and webmasters don't have the monies....

Is Buck Rodgers in the 25th century holding the monies????

Who the fuck is holding the monies?????

its 2nd delay in 1 month, when something is delayed its time to say goodbay...I go to Epoch

hopefully we get paid tomorrow, as nothing arrived today in our RedPass account

RedPass transactions is processed once a day at 5am CST if its not there Wednesday morning your time send me a mail with your Merchant ID and Payout ID.

Zombaio 100% owns RedPass but its still different companies so Zombaio transfers money to RedPass and RedPass does the payouts for Zombaio.
Different companies different funds.

Yesterday, we received our late payout from December 27th. (Total of 2 late payouts from December.)

However, a more recent payout, supposedly due January 5th (admittedly a Saturday), has not arrived as of the 8th (Tuesday). Is this going to be a weeks-delayed payout, too?

And there's something funky with our latest payout report. Given our thresholds, the payout should have been generated on Dec. 31, but wasn't generated until late January 3rd (or possibly very early January 4th). But the weird thing is, the payout report is back-dated to January 1st, but includes payments processed after that date.

(And has anyone else noticed ongoing problems with rounding errors in payout reports? Never more than a penny or two, and not necessarily in the same direction, but annoying and time-consuming to reconcile. This is something I reported to support many months ago.)

I bring these issues up not just to complain but to make a point for the benefit of Zombaio, should management care to listen:

I don't make a big deal when some businesses have problems with money. I go to restaurants that sometimes mess up the bill. I've go to home improvement stores that sometimes do not apply the correct price at the scanner. These are annoyances and you have to watch for them, but they are not the CORE BUSINESS. For the restaurant, the CORE BUSINESS is preparing good, tasty food, followed by serving that food in a friendly and efficient manner, with the billing associated being the 3rd priority. Necessary, but not the most important thing. The home improvement store's core business is having the items I need in stock and at an attractive price when I want them. As long as mispriced items seem accidental and rare (and not some kind of scheme to boost profits), I can put up with it so long as my core needs are met.

But Zombaio's core business is HANDLING MONEY. Acquiring money from my customer, and then delivering that money to me in a timely and predictable manner. That's it. The interests are aligned: The money management is the core business. Problems with money equals problems with the core. There are no good feelings coming from a succulent steak dinner or the satisfaction of buying the perfect cordless drill to offset the annoyance at money problems. Money is all you're supposed to do.

So that's why people get so upset when these delays occur, and why partial explanations will never be adequate to allay suspicions.

The best way for Zombaio to improve the perception is to never have this problem happen again.

The next-best way is for Zombaio to communicate clearly and proactively with us BEFORE these forum threads pop up. If an ACH didn't go out, explain why, and explain it BEFORE the payout date. (I note that there is still nothing in the "Message Center" or "What's New" sections of the control panel.)

The next-next-best way is for Zombaio to attempt to make it up to us when money is late by sending future payouts early, waiving payout fees, giving a momentary break on rates, etc.

A really bad way for Zombaio to improve perception is to act defensive, surprised, or annoyed, or to put out information which has inconsistencies. That would be bad.

OK as much as I admittedly hate Zombaio, lets be fair - your are talking about minor descrepancies in reports that cover multiple time zones and currencies and cover a period that includes a pretty much worldwide holiday. And a holiday where anyone with half a life is going to need time to recover from. Not defending the late payments, cause that shit sucks, not saying they are not a bunch of idiots playing at running a payment processor, cause that is how I see them, just saying.

Ok.. so we'll supposedly be receiving our ACH for 3 week's ago this friday... and what about the missing ACH from LAST week??? What about the missing ACH from THIS week???

Since you claim to have all the access, how about some real information?

Ah yes, blame the victim.

It's so funny when these know-nothings come in here to give their unsolicited little snarky replies on these threads about us lame-ass whiners crying about a little money missing or late. (well, these same people do nothing but sit on GFY all day and post useless replies to every post, so not surprising)

It tickles me pink in these cases though....because I know damn full well the same posers would be the first ones crying and screaming from the rooftops if they had money missing or unexplained delays.

I don't care how "organized" you think you are fella; but when your business doesn't receive several thousands of dollars it should have, over the course of a 2 to 3 week span, you're gonna feel it, your business is gonna feel it and you will undoubtedly voice your displeasure over it.

Bottom line is, you can be unreliable about a lot of things---but being unreliable about paying people their money on time, every time, is probably last on the list.

testing new sig

Hey man, I'm not saying you shouldn't be upset.

I process with Zombaio, my payments were late as-well, (but I did get paid).

http://img1.uploadhouse.com/fileuplo...27d9146670.jpg

Fortunately, I switched 95% of my business to mainstream over a year ago now. :) Otherwise, yes, I would be spurting out, fuck you, pay me! :)

The bottom-line, shit happens. If this is unacceptable to you, then take your business elsewhere. While I believe this hiccup shouldn't have occurred, it's not enough for me to take move away from Zombaio.

Will that be a bad judgement call on my part? That has yet to be known. :1orglaugh

I'm talking about Zombaio being unorganized, fella. :error :1orglaugh

I'm sorry that a dose of reality has clearly left you upset. Over the years I've realized little is accomplished posting your issues on here.

You can write us a 5-page sob story about how this has affected you, 50 people who don't even use Zombaio will chime in and nothing will get accomplished.

If you must spend time ensuring you can solve problems by complaining, develop a relationship, (by business deals here and there) with account managers and high level customer service people. :1orglaugh

How the heck do you do that?

I mean, just "switch" 95% of your business to mainstream?

It just sounds so darn easy! Didn't you have to work really, really hard...learn new things, start over from scratch, make new relationships, etc?

Or is there just some button I can push and switch 95% of my business over to the great and wonderful "mainstream" that I hear all the glorious stories about?
I want in too!

It's pretty easy if you invest in advertising. When I move nearly all my investment into a different industry, yes I've switched my business.

Start from scratch? You mean, I'm not marketing a product to people anymore? Relationships? Are you telling me when you're running a mainstream business you don't need help from anyone? You work with new people, and yes, you make new relationships.

Is it glorious? No, not really. Is the return much higher? Absolutely.

I've never had any luck with mainstream on the internet. :(

I've made a little over $10 million since 1997 with online adult. But every mainstream thing I've tried (which is pretty much all of them lol) I've never made a dollar with.

And every time I've tried to get onboard as an affiliate with a mainstream product that I KNOW will sell (Iphones a few years ago for instance)...I go out of my way to get a great domain for it, host it on a non-adult hosting company, get everything in order...and then they reject my affiliate application. :(

I'm missing something with it for sure. I've had buddies email me with great new "can't miss" mainstream stuff...and it flopped.

I've had an online clothing store. Flopped.

I must have the worst luck at "mainstream" of anyone on the planet.

Just about every mainstream affiliate company, especially the CPA companies and networks, require an affiliate manager actually speaking to you on the phone before they approve you. The amount of fraud the CPA companies deal with, especially from India webmasters, is absolutely staggering, so usually as soon as they hear an American voice on the other line you are approved right away.

I still love adult and will always have a presence in it, but more and more I shift my available time to mainstream projects and the return is much better, especially with my Adsense sites...

I thought about doing mainstream stuff... problem is, the sea is so fucking large that I don't have a clue as to where to begin heh..

For me personally I just did a metric shit ton of reading, the mainstream affiliate forums are ok but I learned the most from some of the blogs like smartpassiveincome, nichepursuits, adsenseflippers, etc. Those 3 blogs also have some really good free podcasts with good info on building Adsense niche blogs. A lot has changed recently with the Google EMD update but if you focus on quality content it's still not to hard to rank for mainstream niche keywords...

Well, it's not as easy as simply getting up and walking away. I mean, sure, we could do so... but to do so would mean to lose more money by way of recurring members. Our retention ratio with them is 1:1 (126%) - not sure how 1:1 works out to be 126% but that's what their admin panel shows - so to simply walk away would mean to end all of those subscriptions. As it is right now, we process very few new sales with them a month due to the constant issue of not being paid on time.

I mean, most of the time the checks come in on time, but when the core of your business revolves around handling people' money then being late 10 or more out of 52 weeks a year is simply unacceptable.

That's one of the problems I have with attempting mainstream... google is king, and these days I have to sift through dozens of garbage spam and scam sites before I actually find the info I'm looking for (non adult related). It seems with every new google update comes less legitimate sites being listed, and more and more spam & scam sites getting rankings.

Look at one of our sites. Google "Filipina Sex Diary" and what do you see? for some people, our damn site isn't even the 1st result... it's all torrent and pirate sites. It used to be our site would take up at least results 1-5, with affiliate sites being listed under ours... which is what we still see with Bing...


Anyway, back on topic... Zombaio. Where is our money? And before you waste my time in doing so... you guys told us the same "maybe by friday" bullshit last week... So how about some real damn answers this time?

I'll be out in Vegas, maybe we can exchange business cards. :thumbsup

It's not really the type of product, it's the execution that is 1,000,000 times more efficient, for me. That being said, it doesn't sound like you need a lesson in anything. I wish I made $10 million in profit, that is awesome. :thumbsup

I also do not think mainstream is this glorious thing, but I'll explain briefly why I like it.

Let's say you've found something that converts on both mainstream and adult sites.

In adult, I have a steady stream of revenue. I can continue to buy advertising, but more often than not, the traffic is not targeted. If I was told a conversion ratio over 5 is attainable I'd say you're fucking nuts. Buying opt ins that haven't been absolutely raped with spam is like winning the lottery. Quality relationships can be made as a program owner, but often affiliates don't invest big money into advertising these days.

In mainstream, you can buy highly targeted traffic across an enormous exchange hitting virtually every market. You can build look alike models, run behavioral and banner/video remarketing advertising across the same exchange.

Create SMS opt ins on your own page, buy quality opt ins, create lead generation pages, use 3rd party data services to generate profiles using just a list of phone numbers. Seriously, the possibilities are endless. As a marketing geek I could never go back! I couldn't imagine buying hit and miss traffic ever again.

I'm not making a fortune, but I'm happy, (and making more every month). :2 cents:

Oh, and I do not recommend being an affiliate in mainstream. That is possibly the most difficult way to make money. The percentage is low, rules are strict and payouts are slllooowww. Just like with porn, you shoot your own porn the margins are higher and you can market it however the fuck you want. You attain your own merchandise you can almost do whatever the fuck you want. :D

Nethorse, find me at the show. I want to take a few minutes and get on my laptop and have you educate me if you don't mind.

I'd really like to take another stab. Sounds like I was going about it all the wrong way (trying to be an affiliate).