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-   -   Paxum is fucked up / Owes me $4500 from 12/04/2012 (https://gfy.com/showthread.php?t=1095049)

Chris 01-11-2013 02:34 PM

Quote:

Originally Posted by _Lush_ (Post 19420827)
http://ca.linkedin.com/pub/octav-moise/46/89a/20b

That name is romanian so he is prob as you say romanian heritage.

Why paxum doesn't have a way to contact there support live is stupid in my opinion I can reach a live person via phone for any other card service out there. I think they are seriously harming there business by putting a wall between there members and there support staff.

We have phone support for general support. For more complicated issues we tend to like to keep a paper trial rather than going between phone calls.

AVS_Adult 01-11-2013 03:11 PM

Quote:

Originally Posted by Chris (Post 19420852)
We have phone support for general support. For more complicated issues we tend to like to keep a paper trial rather than going between phone calls.

May I have a direct phone # from accounting please? I would like to call them. Thank you!

robwod 01-11-2013 03:36 PM

Chris: One of the reasons I opted to give Paxum a try following the ePass fiasco was that it was "sold" to me on the basis that when I opened an account with Paxum I would be assigned a REGISTERED Canadian Chequing account. With Canada's decent banking regulations, this instilled sufficient trust to move forward with registration.

Are you now saying that the Account listed under my Paxum account is NOT a registered account under the Canadian guidelines, that my ID scans, utility bills, etc (you guys ask for enough information that identity theft is a very real possibility) are now moved out of the control of Canadian regulations and are now located in another country? I **really** need clarification on this as I only agreed to entrust Paxum with my money on the basis everything was based in Canada, under Canada's regulations, with the exception of the Mastercard which is based out of Belize.

Chris, please clarify this exactly.

- Where is my account registered?
- IS my account registered and regulated under Canadian banking guidelines?
- I'm a Canadian citizen. Where is my "account" actually located, Canada or a foreign country?

Thanks.

suesheboy 01-11-2013 05:24 PM

Seems as though some of you are waking up now...

Chris 01-11-2013 05:58 PM

Quote:

Originally Posted by robwod (Post 19420940)
Chris: One of the reasons I opted to give Paxum a try following the ePass fiasco was that it was "sold" to me on the basis that when I opened an account with Paxum I would be assigned a REGISTERED Canadian Chequing account. With Canada's decent banking regulations, this instilled sufficient trust to move forward with registration.

Are you now saying that the Account listed under my Paxum account is NOT a registered account under the Canadian guidelines, that my ID scans, utility bills, etc (you guys ask for enough information that identity theft is a very real possibility) are now moved out of the control of Canadian regulations and are now located in another country? I **really** need clarification on this as I only agreed to entrust Paxum with my money on the basis everything was based in Canada, under Canada's regulations, with the exception of the Mastercard which is based out of Belize.

Chris, please clarify this exactly.

- Where is my account registered?
- IS my account registered and regulated under Canadian banking guidelines?
- I'm a Canadian citizen. Where is my "account" actually located, Canada or a foreign country?

Thanks.

Robert ,
Glad i could clarify and sort everything for you on icq before i saw your post. Just so the others on gfy dont quote your post and ask for answers I'll answer them again for the public

- Canada
- Yes
- You have an account with Paxum. A canadian company.

Panda_4u 01-15-2013 11:04 AM

Huhh, best way to send moneys pony express?

Mike Dutch 01-15-2013 02:44 PM

was it paid already?


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