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-   Fucking Around & Business Discussion (https://gfy.com/forumdisplay.php?f=26)
-   -   To Address Recent Confusion About Paxum (https://gfy.com/showthread.php?t=1095390)

FingerPrinter 01-07-2013 06:58 AM
Quote:
Originally Posted by AdultPornMasta (Post 19412143)
Chris, you are doing a very good job of fending off the Paxum detractors and that's not a job I'd like to have!

What I find interesting is that in a forum with a membership which professes to have a very high average income, there is really very little financial acumen, near complete ignorance of tax issues, banking and banking regs and a terrific the lack of knowledge concerning CC/ATM processing and its vagaries.

Keep up the good work and ILLIGITMI NON CARBORUNDUM!

:thumbsup:thumbsup:thumbsup:thumbsup:thumbsup
What I find even more interesting is a cross dressing old weirdo man that has never made a penny selling porn or anything to do with porn in his life continuously and relentlessly posting about adult industry related issues as if the entire board doesn't think he's a complete sack of shit :thumbsup:thumbsup:thumbsup :2 cents::2 cents::2 cents: :uhoh:

Doctor Dre 01-07-2013 07:17 AM
Quote:
Originally Posted by _Lush_ (Post 19411812)
Chris is there a possibility that the bank is holding Eds funds because of fees or other unknown obligations the bank feels Paxum owes after closing your accounts out? It is not normal for a bank to not bounce a wire back to the originating bank if the account does not exist. Something doesnt seem right here. What was the date you guys closed your account there at the bank? Also Eds bank should be able to call the bank directly and get info on what happened to the wire. i don't know if he has tried this yet. But I would have to agree with others that Paxum just crediting Eds account for the $4500 now and you guys sorting it out with the bank at your convenance to get the funds, would be the most logical thing to do since he did send the money to your guys account under good confidence that it was going to get there even though he was mistaken in sending it there according to your posts. I'm sure the damage done to Paxum by doing nothing but blaming Ed over and over is going to amount to more than 4500 dollars in the long run even if you are unable to get the money back from the bank your goodwill and good publicity in making it right with your customer will more then pay your company back.
It can take weeks for some slower banks to return the money, even when the account never existed.
(I do thousnads of transactions weekly, errors happen, we sent some transfers to the wrong accounts sometimes)

Qbert 01-07-2013 07:39 AM
Quote:
Originally Posted by TrustedJ (Post 19412097)
I agree with Paxum on this one. If someone doesn't wire to the correct bank account, how can the intended receiver be responsible? It was an honest mistake, but the mistake was not made by Paxum. If I sent a 10k wire to the wrong bank account, then went after the people I meant to send it to, it wouldn't make much sense.
Who is responsible doesn't really matter. Their customer lost $4500 while attempting to do business with them. They needed to be far far more helpful in getting the $4500 back into their customer's control.

Customer service and PR Fail.

DamianJ 01-07-2013 07:50 AM
Quote:
Originally Posted by AdultPornMasta (Post 19412143)
Keep up the good work and ILLIGITMI NON CARBORUNDUM!

:thumbsup:thumbsup:thumbsup:thumbsup:thumbsup
Is that latin for I HAVE AN ITCHY CLIT?

DamianJ 01-07-2013 07:50 AM
Quote:
Originally Posted by pornopete (Post 19412787)
I feel sorry for Chris right now.
I feel more sorry for the guy who is down $4,500.

Doctor Dre 01-07-2013 07:52 AM
Quote:
Originally Posted by Qbert (Post 19412833)
Who is responsible doesn't really matter. Their customer lost $4500 while attempting to do business with them. They needed to be far far more helpful in getting the $4500 back into their customer's control.

Customer service and PR Fail.
How do you suggest they do that ? You haven't been dealing with banks have you? I do on a daily basis and even the good ones can be a pain in the ass.

The bank will return the money to the account that sent it, not Paxum.

I didn't follow the situation but if the affiliate program didn't pay the webmasters, it probably means they don't have a solid bankroll. Fronting them the money would be somewhat of a risk.

How many affiliates programs do business with Paxum? Quite a few I would think. Why was this program the only one with this problem ?

Everyday I get consumers that have problems sending documentation correctly. It's their part of the deal. If they fuckup, how is it my fault ?

k0nr4d 01-07-2013 07:53 AM
From what i'm reading romania has approximately 50k euros/account holder deposit insurance for banks and is paid out ONLY to individual account holders, not to companies. Most other EU countries have at least 100k euros per account holder per bank. I suspect the account holder is paxum and not each individual user of their service. http://www.wall-street.ro/articol/En...000-euros.html

I know you guys are trying, but when you use a not-well known bank in romania it just looks suspicious. After epassporte, you guys are always gonna be under the microscope and everything you do will be analized.

Pornopat 01-07-2013 07:57 AM
Quote:
Originally Posted by k0nr4d (Post 19412849)
I know you guys are trying, but when you use a not-well known bank in romania it just looks suspicious. After epassporte, you guys are always gonna be under the microscope and everything you do will be analized.
Well said. That is basically what it comes down to.

Sid70 01-07-2013 08:36 AM
Quote:
Originally Posted by k0nr4d (Post 19412849)

... After epassporte, you guys are always gonna be under the microscope and everything you do will be ANALized.
4SHO! :thumbsup:thumbsup:thumbsup

qwe 01-07-2013 08:40 AM
most likely because bmo will charge crazy fees and will question every transaction, to them it might look shady when it's not... big banks rather not deal with it

Quote:
Originally Posted by epitome (Post 19412487)
So why not just stick with Bank of Montreal or any other well known bank(s) rather than using third party companies to receive funds and banking with someone in Romania with twenty branches?

That's what I'm not understanding...

GonZo 01-07-2013 08:42 AM
Quote:
Originally Posted by Qbert (Post 19412833)
Who is responsible doesn't really matter. Their customer lost $4500 while attempting to do business with them. They needed to be far far more helpful in getting the $4500 back into their customer's control.

Customer service and PR Fail.
Maybe Jupz or Bagdad Ruth will start yet another deflection thread instead of being proactive in helping Ed?

Chris 01-07-2013 08:45 AM
Quote:
Originally Posted by GonZo (Post 19412910)
Maybe Jupz or Bagdad Ruth will start yet another deflection thread instead of being proactive in helping Ed?
I'd love to help Ed but he is refusing to let me.

We would have no problem fronting Ed the money if he had sent the money to the proper bank account and something happened but Ed sent the money to a closed bank after plenty of notice.

AllAboutCams 01-07-2013 08:47 AM
Quote:
Originally Posted by Chris (Post 19412913)
I'd love to help Ed but he is refusing to let me.

We would have no problem fronting Ed the money if he had sent the money to the proper bank account and something happened but Ed sent the money to a closed bank after plenty of notice.
I have to agree with paxum on this one

Qbert 01-07-2013 09:00 AM
Quote:
Originally Posted by Doctor Dre (Post 19412848)
It's their part of the deal. If they fuckup, how is it my fault ?
Fault isn't the issue. It's your customer. If you value that customer then you make a concerted effort to address the issue.

In this case Paxum has contacts at the receiving bank and should at least be able to help facilitate communication between them, Ed and his bank. If they value him as a customer that is what they would have done, regardless of who was responsible. That's just good business.

Chris 01-07-2013 09:03 AM
Quote:
Originally Posted by Qbert (Post 19412928)
Fault isn't the issue. It's your customer. If you value that customer then you make a concerted effort to address the issue.

In this case Paxum has contacts at the receiving bank and should at least be able to help facilitate communication between them, Ed and his bank. If they value him as a customer that is what they would have done, regardless of who was responsible. That's just good business.
Qbert ,
We are in touch with the bank that received the funds to think that we are not is absurd.

Chris

Doctor Dre 01-07-2013 10:39 AM
Quote:
Originally Posted by Qbert (Post 19412928)
Fault isn't the issue. It's your customer. If you value that customer then you make a concerted effort to address the issue.

In this case Paxum has contacts at the receiving bank and should at least be able to help facilitate communication between them, Ed and his bank. If they value him as a customer that is what they would have done, regardless of who was responsible. That's just good business.
How could they do that ? Playing the telephone game isn't effective. If I wire to the wrong place, I call the bank and make sure my money gets returned. I'm sure Paxum tried to help, but banks employes have very little liberty when it comes to stuff like that. You have to wait the course.

Some banks takes a lot of time thought...

How do I know that ? My business does a few thousands inter-bank transactions a week.

PornMD 01-07-2013 10:46 AM
The professional way to handle closing an account would not have been to have closed it and right then email people that it's being closed and that they need to go back and use the instructions on Add Funds via Wire Payment. It would have been to give notice - like maybe 2 weeks minimum or 4 weeks optimally. Then you can send multiple notices between then and when you actually close the account. You can change the Add Funds instructions weeks before you close the account, and then there probably wouldn't have been the case that has everyone up in arms about you right now.

Closing a bank account couldn't have been a snap decision, but it sure played out like it was.

Chris 01-07-2013 10:49 AM
Quote:
Originally Posted by PornMD (Post 19413153)
The professional way to handle closing an account would not have been to have closed it and right then email people that it's being closed and that they need to go back and use the instructions on Add Funds via Wire Payment. It would have been to give notice - like maybe 2 weeks minimum or 4 weeks optimally. Then you can send multiple notices between then and when you actually close the account. You can change the Add Funds instructions weeks before you close the account, and then there probably wouldn't have been the case that has everyone up in arms about you right now.

Closing a bank account couldn't have been a snap decision, but it sure played out like it was.
We gave plenty of notice and sent out emails and attempted to reach people personally who kept wiring after the notice was sent.

candyflip 01-07-2013 11:03 AM
American Express offers the same exact service as Paxum in multiple variations.

http://bluebird.com
https://serve.com

After ePassporte, I vowed to avoid these fly-by-night services. AMEX isn't going anywhere with my money. I use this as much as possible and have even cut back on giving more money to Paypal/Ebay.

suesheboy 01-08-2013 03:59 AM
Quote:
Originally Posted by candyflip (Post 19413196)
American Express offers the same exact service as Paxum in multiple variations.

http://bluebird.com
https://serve.com

After ePassporte, I vowed to avoid these fly-by-night services. AMEX isn't going anywhere with my money. I use this as much as possible and have even cut back on giving more money to Paypal/Ebay.
wow...and I love Amex![/I]

Klen 01-08-2013 04:48 AM
Quote:
Originally Posted by candyflip (Post 19413196)
American Express offers the same exact service as Paxum in multiple variations.

http://bluebird.com
https://serve.com

After ePassporte, I vowed to avoid these fly-by-night services. AMEX isn't going anywhere with my money. I use this as much as possible and have even cut back on giving more money to Paypal/Ebay.
Same service lol,you can register only if you are from usa. Seriously,check facts before stating something.Not the mention how paxum is primarily used for international webmasters,for usa webmaster check is still good thing.

suesheboy 01-08-2013 04:53 AM
Quote:
Originally Posted by KlenTelaris (Post 19414570)
Same service lol,you can register only if you are from usa. Seriously,check facts before stating something.Not the mention how paxum is primarily used for international webmasters,for usa webmaster check is still good thing.
So at least Americans will be in a far safer financial environment...

Klen 01-08-2013 06:49 AM
Quote:
Originally Posted by suesheboy (Post 19414578)
So at least Americans will be in a far safer financial environment...
Yes,but if i would living in usa,i would use check for affiliate payments,ach for other types of payments,and paypal if i would need to order something outside usa.

Black All Through 01-08-2013 07:02 AM
Quote:
Originally Posted by L-Pink (Post 19411644)
Unsolicited observation: Your company is a pain in the ass to work with.

.
:2 cents::thumbsup

PornoMonster 01-08-2013 09:53 AM
Quote:
Originally Posted by Chris (Post 19412932)
Qbert ,
We are in touch with the bank that received the funds to think that we are not is absurd.

Chris
Also,
Is the bank just being Slow, or like someone said / suggested holding the money because they might be hitting you with fines or fees for the closure?

Chris 01-08-2013 09:56 AM
Quote:
Originally Posted by PornoMonster (Post 19414968)
Also,
Is the bank just being Slow, or like someone said / suggested holding the money because they might be hitting you with fines or fees for the closure?
The bank is slow - hence us dropping them.

Sid70 01-08-2013 11:52 AM
Quote:
Originally Posted by candyflip (Post 19413196)
American Express offers the same exact service as Paxum in multiple variations.

http://bluebird.com
https://serve.com

After ePassporte, I vowed to avoid these fly-by-night services. AMEX isn't going anywhere with my money. I use this as much as possible and have even cut back on giving more money to Paypal/Ebay.
and a non-us citizen can apply, have a debit card too?

brassmonkey 01-08-2013 11:59 AM
Quote:
Originally Posted by candyflip (Post 19413196)
American Express offers the same exact service as Paxum in multiple variations.

http://bluebird.com
https://serve.com

After ePassporte, I vowed to avoid these fly-by-night services. AMEX isn't going anywhere with my money. I use this as much as possible and have even cut back on giving more money to Paypal/Ebay.
good stuff :thumbsup thank you

Johny Traffic 01-08-2013 02:08 PM
  • Romanian banks
  • missing money
  • fintrac regulated
  • support answered on a forum called "Go Fuck Yourself"

I cant see anything going wrong here :upsidedow

porn500 01-08-2013 04:16 PM
Quote:
Originally Posted by Johny Traffic (Post 19415513)
  • Romanian banks
  • missing money
  • fintrac regulated
  • support answered on a forum called "Go Fuck Yourself"

I cant see anything going wrong here :upsidedow
Yes, have never seen a company having support on third party boards/forums in any other industry. And I think its a bad idea. Most of the idiots fucking with Chris here are probably not clients to Paxum nor are they suffering from this a bit. And anyone with a brain can see this.

None is actually expecting support here. Whatever you say here Chris will bite you in the ass:2 cents:

Offer the idiots free cards and they will complain they did not get them fast enough ...

PornDiscounts-V 01-08-2013 04:45 PM
Just for clarification, Chris, do you have dates on when the account was closed, when Emails alerting of the account being closed went out and when this wire was sent? I think a timeline would clarify a lot here.

If I were a sponsor and I was going to be sending you a wire, I would use the steps you outlined each and every time I send the wire out without fail. I have wires I send to suppliers in China and I always make sure to check and recheck that they are still using the same account. For months nothing will be out of the ordinary, but then after 6 to 8 months this same type of situation will arise. I always check.

Seems to me he probably received notices and the information is in his account. Not hard to find it or read it.

tedwinters 01-08-2013 09:40 PM
Quote:
Originally Posted by qwe (Post 19412903)
most likely because bmo will charge crazy fees and will question every transaction, to them it might look shady when it's not... big banks rather not deal with it
My guess is they were asked to leave.
Canadian banks are getting huge regulatory burdens thrown on them
eg: FATCA
OSFI is imposing pretty serious suggestions, and Basel III is enacting much more stringent credit requirements on counterparties.

It also doesn't make sense to deal with a 'shady' organization (regardless of it's legality).
With Canadian banks having so much trouble with the American government, we don't want to piss them off more.... 'Harboring offshore accounts' is a good way to piss them off :D

And yeah, FINTRAC doesn't 'audit'. It holds information, and you have to report activities to it - but that's not auditing.

idontkn0w 01-10-2013 04:54 AM
it seems the issue is sorted out because i am receiving again payments into my paxum account by that company that sent the money to the wrong bank.

thanks all for sorting it out!

CaptainHowdy 01-10-2013 06:44 AM
Quote:
Originally Posted by FingerPrinter (Post 19412786)
What I find even more interesting is a cross dressing old weirdo man that has never made a penny selling porn or anything to do with porn in his life continuously and relentlessly posting about adult industry related issues as if the entire board doesn't think he's a complete sack of shit :thumbsup:thumbsup:thumbsup :2 cents::2 cents::2 cents: :uhoh:
http://upload.wikimedia.org/wikipedi...r_everyone.jpg


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