Hey i did not complained, i only said my opinion regarding their support. It looks strange how Webair guys changed the topic of my thread making me look stupid that i had the courage to tell here that their support sucks.

We had ip security set on our account and were having big issues with a mailer script when they moved us to a new server. I wake up to a flood of mails one morning saying we had malware on our site. Turned out webair had disabled the ip security to try and get the mailer sorted by getting the script maker to look at it.

That incident cost us dearly as we got delisted from Google ... lost a ton of traffic and revenue and even now a few months down the line, Goggle is showing us no love.

They never did get that script to work which worked perfectly well on the previous server.

On our paysite we have had multiple instances of members locked out the site... again webairs fault.

Dumbest post I read all day. Congrats.

No, but go buy yourself a lottery ticket :2 cents:

Why do you think there is a steady stream of messages from people pissed off at them going back many years on GFY? A normal company would realize what is happening and improve. But not Webair.

So you bash them for no reason and now its about "private data"? Fucking Romanian gypsy.

some will never learn...
not even after a dozen "webair sucks" threads...

So let me see if I understand the whole matter. I can claim someone has terrible tech support. Then I can get mad if that person (company) uses my own words against me showing every one how minuscule the actual issue was. And when they use my words against me they are hitting below the belt.

This is a funny thread

I need another host especially one that will provide a few extra dedicated ips. And I'm hesitant to go back to webair. I do remember the live chat was really the only way to get anything done there.

Let's do a reality check here. 90% of these little whinning punks have nothing to do but sit here posting like little baby bitches. Webair has been around servicing us for 10+ years. The main compaints come from these "bottom" feeders using a $4 a month account are that the 100 a hour Techs don't have time to deal with their little 2 dollar questions.
I suggest that all you that have the time to sit hear whinning like little bitches is go to flippen work like real MEN and quite whinning like little girls!

For from my issues nor what they end up in billing a month from me for the past 8 years with some clients and more than 10 from others including my accounts.

All my clients are there because of me and will move if I say so in a heartbeat.

Again more of then that not ---years is most cases when I have a problem or question.

Still no answer on my ticket which I respectfully ask that it get fixed in full today. Enough is enough.

They should remove small packages if they dont treat all customers the same. If they want only "whales" they should keep the VPS and DEDI high offers only. When big companies offer services to their clients, they treat all with respect, nomatter the invoice is $10k or $10. Why MOJOHOST is a respectfull company? Because they treat ALL customers with the same proffesionalism.

When you go to McDonald's you don't expect Kobe beef, but you also do not deserve food poisoning.

Ha ha ha, this is a good one :))

So what you are saying is that even though Webair sells many tiered hosting plans, they only care about whales with several dedicated servers, all other paying clients can go get fucked. Nice.

Do mojo do small packages?

Directly....i dont think so, but cyberwurx surely does, and they managed to mentain a great support over the years for ALL customers.

Hi Mike @ Webair, how's it going?


http://i.imgur.com/1NOwTEP.png

http://i.imgur.com/VUAqKUK.png

http://i.imgur.com/bj5GKjG.png

Mojo does dedicated servers only. No virtual/VPS plans.

Kovachi, it seems you know a lot of things about webair, i would never thought that ALL users who post good words about them are from inside the company.

.... And it seems this was Mike from Webair who originaly said that.

I don't know much about them, I know that they get a ton of complaints on here.

I have personally tried them 3 times in the past and all were terrible experiences.

I think everyone is free to choose the way of doing business, i don't think we should blaim them for that. If this is the best they could do, it means they cannot do better nomatter how hard we try to advise them. Some companies pay a lot of money to know the oppinion of their customers regarding their services and to improve them. We are giving it for free and they still don't want to understand.

:warning

Cyberwurx is your friend...

I've never used them but I have never seen so many complaints about a web host before. It seems there is a new complaint every week and most of them seem credible. It's also typical for a Webair employee to come into the thread and act like an ass in some way.

I must be slow because this is very surprising to me.

What is this? Why not solve the problems directly with W­e­b­a­i­r but post shit thread here to make trolls dance and the company look bad? It's really not fair and not polite to make such drama over some potty issue.
In my opinion W­e­b­a­i­r support is very nice and friendly. Sure there are some more and less experienced techs in various fields but it's just a matter of requesting the one who knows the subject and then the job is done in no time. And I'm not fake person to tell that. Does W­e­b­a­i­r care only about huge whales? I don't think so, I'm just a small guy with a small server yet I've been always treated serious and they have been always doing everything to make me satisfied. I've hosted also with 4 other companies and W­e­b­a­i­r is so far the best and most reliable one. Just a little more common sense people because this whole thread is just silly. :)

Nobody likes drama queens for sure.

Let's see, I am explaining a problems that I have had a ticket open since the 23rd of last month with 3 follow-ups DIRECTLY to Webair since the 30th and it is still not working and I shouldn't be upset?

Add to that a comment is made by the tech on this board kinda blaming me for the lack of completion.

I didn't start the thread, but at this point I will certainly contribute to it with truthful facts.

if their support sucks that bad move to another host bitching on gfy wont get anything done :2 cents::2 cents:

His nicks are easy to spot since they're usually the only satisfied customers defending Webair.

2 years of log files could be the issue. they have a very good rep for mainstream. I was under the impression they didn't allow adult.

Do you mean good "representative" or "reputation" ?

True story.

I'm sure he wanted to post it in this thread: https://gfy.com/showthread.php?t=1099277

That makes far more sense...




Well 1 of 2 accounts with problems is now partially fixed although 2 web sites are now sitting in 2 accounts.

As for the other account, somehow they claim they are not hosting about 50 domains sitting on their server...brilliant. Obviously never checked their work.

...lets see how long they take to respond to the 2 emails I just sent to them to call me.

as i said in the other webair thread. the guys and girls dont suck, theyre very nice. their system sucks. if you have the amount of clients webair has and only get a thread every couple months i think theyre doing pretty well

webair is top notch...considering

like i said they could use improvement in the getting-shit-done department. i mean it took a month to get my $50 to post fake favorable reviews the last time

1-1/2 hours later and no response by email or phone call as requested.