Hi faxxaff,

Thanks for your input. With regards to your points:

1) EFT/ACH daily load limit for business accounts is $2.5k USD. We use a third party provider for our EFT/ACH option, and we are unable to increase the daily limit at this time.

2) Approximately 6 weeks prior to card expiration we send an automatic email requesting the client log in to his/her account and confirm their address and card renewal preferences. Inside the Paxum Account Control Panel we have a link to Card Shipping & Renewal Options (located by the Mastercard section on the Overview page). Clients can click in there to confirm they want their card to be auto-renewed, and to confirm the address on their account. Card renewals are usually printed 4-6 weeks prior to card expiration, and then shipped with enough time (usually) for the new card to arrive before the old card expires. In addition, we do not require the $44.95 annual fee to be available prior to printing and shipping the card (we print and ship the card for free), however the funds must be available in order to activate the card once it is in your hand.

3) We do not charge any fee for printing the card, nor do we charge for shipping the card standard mail. Typical delivery times for the card are 1-2 weeks into North America, and we ask International clients to allow 4-6 weeks for delivery, though often it does arrive sooner than that. We also offer express shipping for a designated fee.

I'm glad to hear you are happy with our service, and we genuinely appreciate your feedback. If you have any other thoughts or suggestions regarding our service, please don't hesitate to get in touch and let us know. We value all feedback from our clients. :thumbsup

Ruth, thanks for your input. I will spank my sponsors and freelancers for telling me bullshit. Thanks again.

Take everything OP said regarding ePassporte and swap it with PayPal and it still applies.

PayPal is 100x more reliable for adult transactions than Paxum is... And you risk getting your money stolen if found out with PayPal.

There are all sorts of laws and regulations protecting me with my bank though. But I will tell you this much. All I had to show them was my driver's license. They took a photocopy of it. I didn't have to have a picture taken of me holding it. I didn't have to sign things in blue ink and when my ID expires they don't put a hold on my account and make me bring in another ID or go through verification again. They use COMMON SENSE as they know I am still the same person I verified myself to be the year before. :)

Now, Paypal? No I did not give them a single ID. I gave them my social security number and verified a credit card and a bank account. I think only one of the last two was required but not both. By verify I don't mean that I had to scan the front and back of it and this other bullshit. They deposited a couple cents and then had me answer as to the amount of the deposit. Very easy and much more secure....for me.

When you open your bank account you are also face-to-face with your teller with us you are sending it to us.

Honestly it does no good to bicker back and fourth regarding our security measures we have in place. We are not going to change them over gfy post.

If anything we will add more security to our system as we grow bigger. We rather be safe than sorry and if that means making someone upset that they need to use a blue pen or we want a picture of them with their id for an optional service then so be it.

Hope everyone has a great weekend - i got a weekend of yardwork ahead of me ;/

I just added a bank account to my Paxum so I can withdraw some money. Meticulously filled everything out, signed the form in blue ink, took a photo of me holding my ID, and submitted the form and photo. Was then told I need to verify my bank account by allowing Paxum to make a tiny withdrawal from my account to ensure the account is legit, went back to attempt to do this, and now can't find the bank account listed anywhere in my Paxum. The fuck? Kind of frustrating. I guess I'll give it a few days and see what happens before adding the bank account all over again.

That being said, I really appreciate Paxum's staff taking the time to reply to the posts here. That's very assuring, at least.

You guys are free to do as you like and you certainly have been successful so far. But you should keep in mind that people use services such as yours to make things EASIER. For an affiliate like myself in the U.S. you don't make things easier for me; instead you introduce complications and increased risk. It isn't just me. I see a common theme of people posting that Paxum = hassle. If you don't listen to your customers eventually you will lose them.

I hope you have a good weekend as well. Take it as constructive criticism and trying to help other people know the risks. I'm not just trying to be a dick.

Ruth, I just opened a ticket asking for our daily EFT/ACH load limit to be increased to the $2.5k as you stated here, and they replied saying it cannot be done due to your processor's impositions. Maybe they don't know we have a Business account? I'd like to get this sorted out so we can load funds faster to pay our affiliates more swiftly.

Hey jreg81,

It's entirely possible, I'll check in with support about that, thanks for letting me know.

I've just sent an email to our accounting department and we'll make sure your limit is increased to $2.5k USD daily for ACH. I already have your account email from previous correspondence with you. I'll let you know once I've had confirmation of your limit increase.

Thanks!

It's potential that your documents have not yet been reviewed and so you are unable to verify your bank account until the form and document is approved. Once approved then a small amount will be deducted from your bank account and the transaction should display approximately 3-5 days later on your bank statement. Once you see the transaction you input that amount (in USD) into the Bank Account section of your Paxum account where you will see the bank account listed with a Confirm Now button beside it.

If you'd like me to look into your EFT verification status personally please just pop me an email ([email protected]) with your account email address and I'll be happy to do so. :thumbsup

are you single?

will you get on cam?

never had any problem with my paxum

Most of you are just idiots, if you are not happy just fucking leave it and let them do their business the way they want. I have ben with Paxum for a year and al I have to say, great services, fast support and fees are not that much if you compare to some others.

I had less trouble getting verified with paxum than with Paypal (actually I am trying to get my paypal business verified since october, yet I am still waiting)

nope no fdic

Forced to change password 5 times in 2 years with Paxum, while with Paypal in 11 years I've had to change it once. I will agree that Ruth is on top of it right away, but she has not got access to everything and for more detailed matters you have to go through the "Indian" ticket service that is totally worthless and will only waste your time.

I would add, Paxum really takes an extra mile offering this retail service consider many of you are just dumb ass motherfuckers.
And it's not an offence but truth, if you were smarter you'd find your way through without complaining like sluts.

Thanks, Ruth! Good to know. If I haven't heard anything back from you guys by Monday or Tuesday I'll shoot you over an email. I really appreciate the reply.

:thumbsup

there is nothing you can do as I understand. AND, if there actually is something written down in the US that makes it illegal, you will never ever get your money back anyway. again im not talking about paxum, just in general. never dealt with paxum at all.

with epassporte i never trusted even the one person they had to answer the phone. they had access to everything. and you know that chris fuck, wasnt concerned with auditing every part of the business