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-   -   Paxum.com Ripoff (https://gfy.com/showthread.php?t=1110650)

RuthB 05-27-2013 06:59 AM

Quote:

Originally Posted by LRS (Post 19642097)
After being with the company for the past 3 years and having hundreds of transactions now the account is frozen, I uploaded a photo of the drivers license and now they refuse to unfreeze the funds and are now saying I need to do this..



I spoke on the phone with someone for 15 minutes and as usual offshore support sucks big time.. nothing they could do..I guess I would get better and faster results by mail or faxing managers or higher-ups because through email and by calling them is completely useless..

does anyone know what to do because there is no fucking way in this world i'm going to take a picture of myself holding my drivers license for a company like this.

Hi LRS,

Please get in touch with me and provide me your Paxum account username and any open ticket numbers so I can look into your situation for you.

My email is [email protected]

Thanks,
Ruth :)

globofun 05-27-2013 07:01 AM

Romania?

Aren't they in Montreal?

fitzmulti 05-27-2013 07:07 AM

Quote:

Originally Posted by RuthB (Post 19642376)
Hi LRS,

Please get in touch with me and provide me your Paxum account username and any open ticket numbers so I can look into your situation for you.

My email is [email protected]

Thanks,
Ruth :)

Which is EXACTLY what he should have done in the first place, rather than ANOTHER whiny GFY thread.
Ruth, and the others here on GFY from Paxum are here to help you guys...
And to bitch and moan, even before attempting to contact them first, is stupid.
Yes...I called you stupid.
Sue me.

ajrocks 05-27-2013 07:09 AM

I think this is a security measure to satisfy mastercard. I wouldn't take it personally. I know many people that have had to do it, it isn't really a big deal.

Sly 05-27-2013 07:10 AM

You are having a bad week.

BAKO 05-27-2013 07:14 AM

Instead of typing here just take a pic :-)

Sid70 05-27-2013 07:31 AM

Quote:

Originally Posted by globofun (Post 19642378)
Romania?

Aren't they in Montreal?

Dafuk? My thoughts exactly.

signupdamnit 05-27-2013 07:32 AM

I notice a pattern. A lot of reps and program owners are saying "What's the big deal?" with many others complaining. I guess it isn't a big deal when you have a company paying you (as an employee) to do stuff like this or when you are running tens of thousands of dollars through them every month and paying hundreds of people. You expect this. OTOH, if you're just a regular affiliate or a small program collecting a few hundred or thousand a month through Paxum it can seem a little excessive depending on what you are used to.

You can say it's whining, but look, you can only say "The customer is always wrong" so many times. Someone is here complaining about Paxum every week. It's not without reason. People don't see this as normal and they are having problems. And I wonder how many people are afraid to say anything knowing that a bunch of reps will come on and call them whiners. A good business would look objectively at the criticism when it is this frequent.

signupdamnit 05-27-2013 07:34 AM

Quote:

Originally Posted by Sly (Post 19642395)
You are having a bad week.

But so is Paxum. Though it seems they are always having a bad week.

LouiseLloyd 05-27-2013 07:39 AM

Quote:

Originally Posted by Markul (Post 19642145)
lol they will tell you it's for your protection, but it's for their own. They don't protect you in any way. At least I've asked in many threads and never once seen a real explanation of how exactly that is protecting you.

If they want to do a proper verification, then they'd do like paypal and go via a regular (real) bank.

Quote:

Originally Posted by AdultKing (Post 19642148)
A Romanian based organisation with thousands of copies of high resolution, unadulterated, unprotected, colour scans of identification of many hundreds of people. What could possibly go wrong ?

Quote:

Originally Posted by RubyGoodnight (Post 19642207)
Was this leak/hack/page error/whatever you would call it ever actually confirmed or denied by Paxum?

Only posts worth reading :2 cents:

Harmon 05-27-2013 08:09 AM

50 pics of pics inside pics... pic-ception

fitzmulti 05-27-2013 08:12 AM

Quote:

Originally Posted by Harmon (Post 19642450)
50 pics of pics inside pics... pic-ception

LOL :thumbsup

2013 05-27-2013 09:28 AM

please post your pic here

baryl 05-27-2013 09:42 AM

Quote:

Originally Posted by globofun (Post 19642378)
Romania?

Aren't they in Montreal?

Aye, I always thought they were Canadian. Nothing against Romanians but I trust Canadian laws a little more.

Sid70 05-27-2013 09:44 AM

Quote:

Originally Posted by baryl (Post 19642592)
Aye, I always thought they were Canadian. Nothing against Romanians but I trust Canadian laws a little more.

Canadian at it's best!

PornDiscounts-V 05-27-2013 09:49 AM

In situations like these I take time to remember that having a paxum account is a privilege. It is their product, not mine. So if they want something and I enjoy their service I go ahead and give it to them.

http://www.wired.com/magazine/2011/0...ville_romania/

Wired magazine article about how Romania has become hacker central.

Socks 05-27-2013 09:49 AM

!
 
So sending them a high resolution scan of your driver's license = Ok no problem
Sending them a picture of you holding the same ID... OMGWTFFUCKTHEM?!@$?!?@$

:1orglaugh:1orglaugh:1orglaugh:1orglaugh:1orglaugh :1orglaugh

loreen 05-27-2013 09:50 AM

Quote:

Originally Posted by Lukke (Post 19642309)
If you have problem with it - simply stop using it.

His funds are frozen? :helpme

Socks 05-27-2013 09:50 AM

Ruth, can you please settle this for us?

Is Paxum a company that must follow Canadian, or Romanian laws?

Where is this Romanian stuff coming from? Please explain in detail.

2013 05-27-2013 09:52 AM

when someone closes their account is there info still available or do you digitally erase it?

RuthB 05-27-2013 10:02 AM

Quote:

Originally Posted by Socks (Post 19642612)
Ruth, can you please settle this for us?

Is Paxum a company that must follow Canadian, or Romanian laws?

Where is this Romanian stuff coming from? Please explain in detail.

Paxum is a Canadian incorporated company. Our offices are based out of Montreal in the province of Quebec.

Our MasterCards are provided by the Choice Bank of Belize, and governed according to the laws of Belize.

helterskelter808 05-27-2013 10:05 AM

^ Post some utility bills to prove it.

woj 05-27-2013 10:37 AM

Quote:

Originally Posted by Socks (Post 19642612)
Where is this Romanian stuff coming from? Please explain in detail.

They keep funds in a Romanian bank (or at least used to), but of course Ruth forgot to mention that detail, even though you specifically asked what relationship with Romania they have... :helpme

DBS.US 05-27-2013 10:43 AM

Maybe your name was flagged in some scam data base file.

CyberHustler 05-27-2013 10:46 AM

Identity hoarding

Dankasaur 05-27-2013 10:47 AM

Quote:

Originally Posted by Harmon (Post 19642450)
50 pics of pics inside pics... pic-ception

http://i.imgur.com/3zNfG9V.gif

RuthB 05-27-2013 10:48 AM

Quote:

Originally Posted by woj (Post 19642698)
They keep funds in a Romanian bank (or at least used to), but of course Ruth forgot to mention that detail, even though you specifically asked what relationship with Romania they have... :helpme

Yes, RIB is one of the banks we have a relationship with. Anyone who uses our service and sends wires to us will already be aware of this information...

It is not possible for me to explain why other people post the things that they post on GFY, and I am not about to start speculating about their motives.

helterskelter808 05-27-2013 10:49 AM

I think AK knows his shit, so I find it hard to believe he'd pull Romania out of thin air for no reason.

suesheboy 05-27-2013 10:57 AM

Quote:

Originally Posted by RuthB (Post 19642642)
Paxum is a Canadian incorporated company. Our offices are based out of Montreal in the province of Quebec.

Our MasterCards are provided by the Choice Bank of Belize, and governed according to the laws of Belize.

Because they are doing business in many different countries, some of you may have more protection through local laws, but then again, good luck at collecting. Anyone running more than a few hundred a year through these people should have a sit down with a lawyer or speak to their governments banking agency - that is unless you have something to hide...

Why would a Canadian company so concerned about identity etc not keep money in Canadian or banks in the USA? Who the hell would use a bank in Belize for a bank card?

My promise is to post "I told you so" every 5 or so posts in the thread when this house or cards falls.

suesheboy 05-27-2013 11:00 AM

Quote:

Originally Posted by RuthB (Post 19642714)
Yes, RIB is one of the banks we have a relationship with. Anyone who uses our service and sends wires to us will already be aware of this information...

It is not possible for me to explain why other people post the things that they post on GFY, and I am not about to start speculating about their motives.

Omission of facts after a direct question of said fact is deception. You are too smart for it to be an omission through error.

Deception by Banker = (?)

signupdamnit 05-27-2013 11:13 AM

Quote:

Originally Posted by suesheboy (Post 19642728)
Why would a Canadian company so concerned about identity etc not keep money in Canadian or banks in the USA? Who the hell would use a bank in Belize for a bank card?

1. Because when incidents like this https://gfy.com/showthread.php?t=1110227 happen those countries actually require certain procedures and might even fine Paxum for each occurrence. They would definitely be required to disclose it to members as opposed to knowingly calling the people reporting it liars and then ignoring any mention of it while taking no responsibility. Such behaviour would likely get them fined or even shut down.

2. Because with funds in an American or Canadian institution you can't pull an epassporte without doing hard time. All the owners would go to jail and you would be getting your money back from the sale of their personal assets.

3. Because to be an institution in those countries with financials kept there they have certain requirements and procedures in place to protect the account holder. Paxum for instance would not be allowed to suddenly declare that after three years you now have to send in a photo of yourself holding an ID or you won't get your money. There would be clearly defined procedures meant to protect you and if Paxum did not follow them they would be fined and the government would work on your behalf to make sure Paxum followed the rules. In short you would have more recourse besides bitching about it on GFY and hoping that the shills won't drown you out.

And btw if you think FINTRAC protects you call them up the next time you have a dispute with Paxum and see what they say. Or better yet call them and ask them about this https://gfy.com/showthread.php?t=1110227 Paxum was being slick when they proudly proclaimed that they were regulated under FINTRAC. But it's only for terrorism and money laundering. It has nothing to do with protecting YOU.

Double trouble 05-27-2013 11:17 AM

Quote:

Originally Posted by Harmon (Post 19642229)

:1orglaugh:1orglaugh:1orglaugh:1orglaugh

Sid70 05-27-2013 11:34 AM

I believe it's gonna end up with Bitcoin.

signupdamnit 05-27-2013 11:37 AM

Here's the info for FINTRAC which Paxum has claimed to be regulated under:

Quote:

Contact Us
You may reach us by:

Mail
FINTRAC
24th floor, 234 Laurier Avenue West
Ottawa ON K1P 1H7
CANADA

Email
[email protected]

Telephone
1-866-346-8722 (toll free)

Facsimile
613-943-7931
http://www.fintrac-canafe.gc.ca/cont...ctez/1-eng.asp

Call them up and see how far you get.

Here's some messages where Paxum people seem to try to make it seem as if they are a fully regulated institution by being very vague about what FINTRAC really checks:

Quote:

As for the exact audit details no I can not and will not go into specific but we are audited by fintrac. www.fintrac.gc.ca
https://gfy.com/showpost.php?p=19411713&postcount=17

Here Ruth seems to present Fintrac in a way such that it is like they are actually protecting account holders. Look at the previous message she is replying to.

Quote:

@signupdamnit - You're thinking of FINTRAC. Here is our listing - http://www10.fintrac-canafe.gc.ca/ms...19556-eng.html
https://gfy.com/showpost.php?p=18825264&postcount=76

Quote:

Everybody must follow these procedures. These procedures are also audited ON-SITE by FINTRAC and Mastercard and our banking partners, and we have never had a problem. If there was an obvious data breach like the ones you suggest could happen, our license would have been revoked a long time ago, and due to the strict privacy laws of Canada, there would likely be legal issues as well. This is simply NOT the case because we comply with ALL procedures and regulations.
https://gfy.com/showpost.php?p=18959225&postcount=65

And many more...

MainstreamGuy 05-27-2013 11:42 AM

Quote:

Originally Posted by AdultKing (Post 19642148)
A Romanian based organisation with thousands of copies of high resolution, unadulterated, unprotected, colour scans of identification of many hundreds of people. What could possibly go wrong ?

Romanian? wow, I thought they were Canadian? :helpme

Chris, Ruth, etc..

DWB 05-27-2013 11:50 AM

Quote:

Originally Posted by helterskelter808 (Post 19642646)
^ Post some utility bills to prove it.

:1orglaugh With a full res photo of the owners face holding it.

Quote:

Originally Posted by woj (Post 19642698)
They keep funds in a Romanian bank (or at least used to), but of course Ruth forgot to mention that detail, even though you specifically asked what relationship with Romania they have... :helpme

:helpme

suesheboy 05-27-2013 02:32 PM

You all should call 1-866-346-8722 and ask lots of questions. Lots.

suesheboy 05-27-2013 02:35 PM

Quote:

Originally Posted by DWB (Post 19642836)
:1orglaugh With a full res photo of the owners face holding it.
:helpme

What if high res photos of your face can be used with 3d printers go make a mask to perform identity theft or commit crimes?

...Better yet, those scans can be used to make a virtual version of you for Skype style communications stealing your identity.

These far fetched proposals are not using technology that is 10 years away either.

fitzmulti 05-27-2013 02:44 PM

...Canada...Romania...The Fucking MOON...
As long as I get my money, which I have...I don't give a fuck if it goes through KRYPTON and Superman delivers it personally, as long as I get it....which I have...
I'd MUCH rather do it through somewhere other than my personal NON adult PP account, for business I do selling content.

fitzmulti 05-27-2013 02:47 PM

Quote:

Originally Posted by suesheboy (Post 19643069)
What if high res photos of your face can be used with 3d printers go make a mask to perform identity theft or commit crimes?

...Better yet, those scans can be used to make a virtual version of you for Skype style communications stealing your identity.

These far fetched proposals are not using technology that is 10 years away either.

Then God help all of the models whose 2257 docs are out there...which the gov't forces us to disseminate to so-called "Secondary Producers" since 2005...rather than what we did before...
But, that's another argument....


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