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I have set up private nameservers for each one through Moniker, so those are still working. The sites are still live. The domains just don't appear in my management account. |
They just charged and renewed some domains I let expire a month ago. What the hell
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Just got off the phone with them after an hour+ hold. They are saying that the domains that got pushed to my account that were purchased via snapnames are now being managed by networksolutions. I tried logging into the domains via network solutions while on the phone with support, and they are not in my network solutions account. I tried using the lost password for each domain using the email address, and nothing come to me. They are working on it now, and I will update here if they give me any more info that might help someone else here with lost domains...
Jim |
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Thanks for all the shout outs!! IF anyone is interested in working with me again, you can find me at eNom. Holla!
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What a clusterfuck. All old invoices/transaction history appear to be gone. Privacy box is not ticked on every domain and when you change it and try to save it still remains unticked. And I find the new interface brutal in terms of useability. Blah.
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Damn, I swear I never had problems with Moniker but now this is indeed quite a disaster. The old interface was old school but still workable.
I can't figure out how to check the transactions history (shows nothing - had a pre-paid there and the balance looks a bit low). |
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EDIT: ok, so this apparently is the case, at least for non-expired domains. What i did is go to networksolutions.com, did the forgot ID thing. entered one of the domains i am missing. They sent the ID to my email, then with the ID, i reset my password and the domains that were missing were there. Now if only i can get my expired domains back so i can renew them. talk about zero communication about this. they were previously in my moniker account and i got emails saying they were registered my moniker.... |
Always forget moving a couple of domains I have in there ...
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They've hcarged me for domain renewals on a handful of domains I was letting expire - they aren't even listed in my account so it looks like I've paid the renewal but don't have them listed against me.
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It's threads like this that make me glad I have all my domains at Namecheap...pricing is good with their discounts offered to members with lots of domains and I've never had a problem in all the years with them.
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After being on hold for 30 minutes it went to voice mail.
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Same thing happened to me about 3 hours ago.
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Think their support must be totally overloaded now, let's give them some time, maybe they could come up with the ingenious idea to return to the old interface.
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Even ccbill's interface laughs at it.
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Fortunately, I kept all the emails with the confirmations of the push to my account, so they are working on getting them back for me now somehow. |
what a clusterfuck...
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The idea that they have not sent out a warning email now to everyone to chill out is a major fail.
Right away i see features missing and after checking 2 accounts I don't see anything missing. One more account to check. I HATE that one of my columns is and "up-sell" that I can not change to what I want. |
Site is slow as fuck for me too.
Forwarding is not a column I can choose. I am now going to have to make some major changes today which will take all day... |
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30 mins on hold and voicemail....
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This better get resolved. |
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All my domains are at Moniker. After seeing this, I don't even want to login!
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Top Domain Registrars by Total Domains Quote:
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Just got off the phone with networksolutions. They found all 20+ domains in one account. They cannot give me access to this account since the owner of this account is listed as Moniker Privacy Services. Now I have been referred back to Moniker to try and get my domains back. I really don't like Moniker any more...
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just got 31 emails: "invoices" from moniker for renewals. in their amazing update they changed my auto-renew payment from card to bank transfer wtf...never paid them by wire before.
holy crap..:helpme |
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maintenance page is back up now on moniker.
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same here, expired domains were charged. the interface is awful too.
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Thank you for visiting Moniker.com. Our website is currently undergoing maintenance to facilitate the launch of a new Moniker experience; as a result, all services accessed through the website interface and API are currently unavailable. All domain services including DNS Hosting, URL Forwarding, Email Forwarding and general usage of domains registered at Moniker.com will remain unaffected. The maintenance window is 3:00AM ? 12:00PM EDT on Sunday, June 1st.
:disgust |
they are probably trying to return to the old system...
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