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-   -   Hi from Payza (https://gfy.com/showthread.php?t=1148281)

WDF 08-22-2014 12:32 PM

Quote:

Originally Posted by Payza (Post 20201420)
Didn't realize only pirates hung out there. Like I said, we're active on lots of forums to answer questions and share updates.

So your reps have never looked around on that board or the other boards they post on?

Your answer is 1 that I have come to expect from people working for companies that have policies for the sake of saying they have them and do not follow them.

No one from payza has ever looked through the file hosts threads on WJunction? Really?

You and Payza are completely unaware of what takes place on that site?

Go ahead tell me another fairy tale. You and anyone else visiting that site and looking at new posts or searching about the site will find plenty of indications what takes place there.

I am really surprised you would even attempt to use that excuse/defense here.

You guys should really do more research before joining sites and posting threads encouraging people to use your services.

Sid70 08-22-2014 12:43 PM

What's in the Zee?

Bladewire 08-22-2014 12:54 PM

Quote:

Originally Posted by Payza (Post 20201420)
Didn't realize only pirates hung out there. Like I said, we're active on lots of forums to answer questions and share updates.

Is that because your IT guys last position was as a file share specialist for 6 years?



Payza 08-22-2014 12:54 PM

Quote:

Originally Posted by WDF (Post 20201434)
So your reps have never looked around on that board or the other boards they post on?

Your answer is 1 that I have come to expect from people working for companies that have policies for the sake of saying they have them and do not follow them.

No one from payza has ever looked through the file hosts threads on WJunction? Really?

You and Payza are completely unaware of what takes place on that site?

Go ahead tell me another fairy tale. You and anyone else visiting that site and looking at new posts or searching about the site will find plenty of indications what takes place there.

I am really surprised you would even attempt to use that excuse/defense here.

You guys should really do more research before joining sites and posting threads encouraging people to use your services.

We post in forums where people are talking about us. There's a sub-forum on WJunction called "Payza" so we thought we should probably have a presence there, that's pretty much the only place we ever post there. We don't promote or condone piracy, or any illegal activity.

To use Payza, a merchant needs to pass a website review that no pirate site would pass, and if someone tries to get around our rules their accounts are suspended as soon as they're caught. In fact, we've worked with AdultKing to terminate accounts that we're deemed to support copyright infringement.

WDF 08-22-2014 01:03 PM

Quote:

Originally Posted by Squirtit (Post 20201465)
Is that because your IT guys last position was as a file share specialist for 6 years?





Internal IT technicien at PAYZA

No spell checker, how professional.

I noticed PayPal has a section there but I do not see them there offering support.

Payza 08-22-2014 01:06 PM

Quote:

Originally Posted by Squirtit (Post 20201465)
Is that because your IT guys last position was as a file share specialist?

Haha, don't bring out the pitchforks yet :)

The company he worked for: groupe-gsc.qc.ca/index_en.php, specializes in File Sharing Permissions for internal networking. He worked as an IT specialist here for about six months, taking care of our internal network permissions.

WDF 08-22-2014 01:12 PM

I guess the next question is:

Why do you lend support on sites whose primary activity is against your company policies?

Bladewire 08-22-2014 01:16 PM

Quote:

Originally Posted by Payza (Post 20201486)
Haha, don't bring out the pitchforks yet :)

I like the way you type :1orglaugh:1orglaugh:1orglaugh

http://media0.giphy.com/media/k1WNsvwuYUGzu/giphy.gif





.

Payza 08-22-2014 01:20 PM

Quote:

Originally Posted by WDF (Post 20201495)
I guess the next question is:

Why do you lend support on sites whose primary activity is against your company policies?

We're not really all that active there, but it looked like a good place to promote our updates, like the other boards we post to.

We definitely stay away from the shadier boards. Maybe posting to Wjunction was a mistake, we'll have to take a closer look.

LeRoy 08-22-2014 01:23 PM

Quote:

Originally Posted by Evil Chris (Post 20200931)
Not to be confused with PAYZE.

Hi Rob. :)

or http://payzup.com :thumbsup

LeRoy 08-22-2014 01:23 PM

Quote:

Originally Posted by LeRoy (Post 20201506)
or http://payzup.com :thumbsup

Fiddy :winkwink:

Payza 08-22-2014 01:51 PM

Thanks for the warm welcome (and light grilling), see y'all next week.

adultchatpay 08-22-2014 08:23 PM

This is a GFY way to say Welcome here!!!

AdultKing 08-23-2014 04:43 AM

Quote:

Originally Posted by Payza (Post 20201503)
We're not really all that active there, but it looked like a good place to promote our updates, like the other boards we post to.

We definitely stay away from the shadier boards. Maybe posting to Wjunction was a mistake, we'll have to take a closer look.

Payza, can you please comment on your recent blog post where your company stated that file sharing sites would now be permitted ?

https://blog.payza.com/e-commerce/se...ge-industries/

Quote:

File Hosting: These sites are a great place to store your pictures, videos and music, and they make it easy to share with your friends and family. Many of these sites give you some services for free, but you can also pay for a membership for more features. File hosting site owners can now use Payza to process member payments and payouts, and our handy recurring billing option makes it easy to accept subscription payments.
Up until now you have terminated every file sharing site we have referred to you via other channels, I hope this continues.

AdultKing 08-23-2014 04:46 AM

Quote:

Originally Posted by WDF (Post 20201314)
Surprised Adult King has not dropped in to say hello yet.

I was on a flight when this was posted, I'm slowly catching up since returning from abroad.

WDF 08-23-2014 10:28 AM

I knew it would catch your eye at some point AK.

tornell 08-25-2014 02:52 AM

we had the alert pay an authorized account to function normally, as you bought alertpay and blocked our account. We contacted your support and long days we demanded an explanation why we blocked account, payza support told us that it must be active again. why ?? we do not have any contract with you, Payza holds our money


Quote:

Originally Posted by Payza (Post 20200944)
Definitely not...confusing as it may be.



That was over 2 years ago, what have you been waiting for? Wasn't working here when the switch happened, but from what I'm told verified accounts stayed verified, don't know why there would have been an exception just for you. Give our Customer Support Team a shout, they'll help fix you up.


Payza 08-25-2014 06:24 AM

Quote:

Originally Posted by AdultKing (Post 20201986)
Payza, can you please comment on your recent blog post where your company stated that file sharing sites would now be permitted ?

Up until now you have terminated every file sharing site we have referred to you via other channels, I hope this continues.

We have a new partner that allows us to process higher risk business including Adult, E-cigarette and File Hosting, as the blog post mentions. That said, each site that wants to use Payza to process payments must undergo a website review. If the site breaks our user agreement by hosting copyrighted/pirated material, they won't pass the review and won't be able to use Payza. So far, no File Host sites have passed a review.

We will continue to work with copyright holders to remove our payment method from any sites that are pirating material.

AdultKing 08-25-2014 01:01 PM

Quote:

Originally Posted by Payza (Post 20203969)
We have a new partner that allows us to process higher risk business including Adult, E-cigarette and File Hosting, as the blog post mentions. That said, each site that wants to use Payza to process payments must undergo a website review. If the site breaks our user agreement by hosting copyrighted/pirated material, they won't pass the review and won't be able to use Payza. So far, no File Host sites have passed a review.

We will continue to work with copyright holders to remove our payment method from any sites that are pirating material.

So that means that my reporting will be treated in the same way it always has been ?

Is it possible for you to contact me outside of this thread ? You can leave contact details at http://copycontrol.org/contact-us

Payza 08-25-2014 01:03 PM

Quote:

Originally Posted by AdultKing (Post 20204484)
So that means that my reporting will be treated in the same way it always has been ?

Yes, exactly.

I'll let Chris know to get a hold of you, he'll be in touch shortly.

AdultKing 08-25-2014 01:06 PM

Quote:

Originally Posted by Payza (Post 20204489)
Yes, exactly.

I'll let Chris know to get a hold of you, he'll be in touch shortly.

Thank you - he knows my email address I believe, otherwise use the contact form and I'll reply to him.

Payza 08-25-2014 01:08 PM

Quote:

Originally Posted by tornell (Post 20203845)
we had the alert pay an authorized account to function normally, as you bought alertpay and blocked our account. We contacted your support and long days we demanded an explanation why we blocked account, payza support told us that it must be active again. why ?? we do not have any contract with you, Payza holds our money

Well, I would certainly suggest trying to log in with your old credentials. When Payza acquired AlertPay's assets, all accounts were changed over but usernames, passwords etc were not affected.

Try logging in and see if you can access your account, if you have any issues contact our Support Team directly by phone or live chat and they'll be happy to help you out.

wslover317 08-28-2014 12:26 PM

Submitted my site for review a few days ago. Havent heard anything. What is the normal process time?

Quote:

Originally Posted by Payza (Post 20200871)
Just a little intro post. I'm Rob from Payza, I'll be around from time to time to plug our products and help answer questions. Some of you may have met my associate Chris at conferences etc. He'll be around also if you need anything.

For those of you that aren't familiar with Payza, we're an online payment processor and e-wallet service with members in over 190 countries. We just started accepting adult industry merchants, so you can now use Payza to process e-wallet and Visa payments on your sites.

We also just set up a Bitcoin buying option for our members and we're working on Bitcoin payment processing for our merchants, so look for that soon.


CaptainHowdy 08-28-2014 12:29 PM

Nothing but Paxum for me. Thanks.

Payza 08-28-2014 12:31 PM

Quote:

Originally Posted by wslover317 (Post 20208491)
Submitted my site for review a few days ago. Havent heard anything. What is the normal process time?

Usually just a couple of days. You can reach out to our sales team, they can make sure the review is on track and may be able to speed things up for you: [email protected]

wslover317 08-28-2014 12:35 PM

Emailed, thanks for the fast reply

Quote:

Originally Posted by Payza (Post 20208502)
Usually just a couple of days. You can reach out to our sales team, they can make sure the review is on track and may be able to speed things up for you: [email protected]


wslover317 08-29-2014 05:16 PM

Aaaand still no reply

Quote:

Originally Posted by Payza (Post 20208502)
Usually just a couple of days. You can reach out to our sales team, they can make sure the review is on track and may be able to speed things up for you: [email protected]


freeforlife07 08-29-2014 09:53 PM

so there is no master card processing and whats the rates

beenthereb4 08-30-2014 04:16 AM

Quote:

Originally Posted by wslover317 (Post 20209841)
Aaaand still no reply

This is same trouble I had before they changed their name . Then I finally got notice that they were not accepting anymore adult sites at that time . I was thinking about trying them on one of my sites as a test again but I think your experience so far has taught me not to bother .

Payza 09-02-2014 06:31 AM

Quote:

Originally Posted by wslover317 (Post 20209841)
Aaaand still no reply

Sorry for that, are you still waiting? Send me a pm with your email address/ticket number etc. and I'll take a look into that for you.

Payza 09-02-2014 06:38 AM

Quote:

Originally Posted by freeforlife07 (Post 20209982)
so there is no master card processing and whats the rates

For specialized industries, direct credit card processing (Visa only at the moment) starts at 6.9% + 0.59$ but that does vary based on volume. I'd suggest contacting our sales team directly for full details: [email protected]

ls101 09-02-2014 06:42 AM

You guys stole my $100 during the transition to Payza from Alertpay. After payza has been implemented my funds gone with the wind and nothing to search anymore.

Payza 09-02-2014 06:46 AM

Quote:

Originally Posted by ls101 (Post 20212960)
You guys stole my $100 during the transition to Payza from Alertpay. After payza has been implemented my funds gone with the wind and nothing to search anymore.

When AlertPay transitioned to Payza all accounts were transferred over completely. That was quite some time ago but if you contact our Customer Support Team they may still be able to help you recover your funds. You can speak to a support advisor directly by phone or Live Chat, contact details are here: https://www.payza.com/support

ls101 09-02-2014 07:31 AM

Quote:

Originally Posted by Payza (Post 20212962)
When AlertPay transitioned to Payza all accounts were transferred over completely. That was quite some time ago but if you contact our Customer Support Team they may still be able to help you recover your funds. You can speak to a support advisor directly by phone or Live Chat, contact details are here: https://www.payza.com/support

They don't know what to do and all records are gone. I give them the transaction ID yet it was not found I know it was long time ago. Just saying as a customer's experience. I talk to your support and they answer me "Transaction not found." Don't to contact them again just for $100 its a total waste but I am just trying to say and share what I have experienced in your company.

wslover317 09-02-2014 07:35 AM

Not a solution for me it turns out

Payza 09-02-2014 07:43 AM

Quote:

Originally Posted by ls101 (Post 20213006)
They don't know what to do and all records are gone. I give them the transaction ID yet it was not found I know it was long time ago. Just saying as a customer's experience. I talk to your support and they answer me "Transaction not found." Don't to contact them again just for $100 its a total waste but I am just trying to say and share what I have experienced in your company.

I'm sorry you had what sounds like a frustrating experience. If you contact our team with your Account ID (the email address you used to sign up) they should be able to locate your old account. I understand for such a small amount it may not be worth the trouble but there may still be something our team can do to help.

HostWanted 09-05-2014 04:09 PM

Ok, so DOES or DOES NOT, USA Bank accounts work with Payza?


Received this message while adding my USA bank account:

"Please note that bank wire withdrawals are currently unavailable and bank transfer withdrawals can only be performed to bank accounts located in specific countries. You can still add your bank account to your Payza profile. "

Please elaborate on your current support level of the USA.

Thanks.

Captain Kawaii 09-06-2014 03:12 AM

Is Payza processing for Yonzy or has that been cut?
We are looking for additional processors that can work with US banks and not with pirates.
Please tell me the link below is a typo.

https://gfy.com/showpost.php?p=20217424&postcount=7452

Payza 09-09-2014 06:55 AM

Quote:

Originally Posted by HostWanted (Post 20217225)
Ok, so DOES or DOES NOT, USA Bank accounts work with Payza?


Received this message while adding my USA bank account:

"Please note that bank wire withdrawals are currently unavailable and bank transfer withdrawals can only be performed to bank accounts located in specific countries. You can still add your bank account to your Payza profile. "

Please elaborate on your current support level of the USA.

Thanks.

Payza still works in the US to send and receive money and accept payments. Right now we're fixing the Bank Transfer Deposit and Withdrawal option so it is temporarily unavailable for US bank accounts.

In the meantime, you can still add and withdraw by Visa card (Credit and debit), and we also have Withdraw by Bitcoin and by eGift Card options in the US.

Payza 09-09-2014 07:11 AM

Quote:

Originally Posted by Captain Kawaii (Post 20217565)
Is Payza processing for Yonzy or has that been cut?
We are looking for additional processors that can work with US banks and not with pirates.
Please tell me the link below is a typo.

https://gfy.com/showpost.php?p=20217424&postcount=7452

In the post you linked I just see "This is Yonzy.com" and some broken thumbnails. For privacy and security reasons I can't discuss specific Payza accounts, but on their own website I do not see references to Payza as a processor for that site.

I have spoken with the team that would deal with unauthorized use here. We will run a review on that site to see if it is using Payza as a processor and if it is going against our Terms of Use. If that is the case, action will surely be taken.


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