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Hi,
We have several urgency levels and respond according to SLA. High priority tickets are updated within 30 minutes, Medium by 1 hour and Low at 4 hours. Time to completion obviously varies - it can be a few minutes’ worth of whitelisting or a several-hour setup for 35 CDN zones with token signing. For outages and other such drastic situations, there’s a “This is an emergency” option that gets senior sysadmins working on the problem within 60 seconds. Another perk is that we employ only senior level linux system administrators. |
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nobody mentioned https://isprime.com?
God, Nat Net is around since ages as well... |
MojoHost has attended to my inquiries within an hour, often shorter wait times.
Nothing of mine has been urgent, anyway. |
Hi. You can reach out directly to me anytime for these questions. My Skype is keith_summit
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see my sig for plans
if you use this link you get $100 free credit https://www.vultr.com/?ref=8399622-6G |
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