MasterCard

Not pointing finger, I explained that it was a set rule to not pay a non-verified affiliate but pay the merchant instead. Not justifying the issue you mention about allowing the sales before verification with MasterCards rules.

As I said your feedback has been taken into consideration and we are working on improving the system. I will actually open a thread (probably next week) about this.

We are in the process of it, things cannot be changed within a day unfortunately but we appreciate your feedback and we are willing to make sure affiliates have a better experience with Paysite-cash.

Max

If it's a Mastercard rule, isn't it odd how literally nobody else in the industry is following it?

MaxPSC, enough of lame excuses please

You could do it right if you'd have a will. You don't have one.

Lame excuses?

If you read the explanation given, there is no excuses but only facts.

1. We cannot pay an affiliate who is not compliant -> fact

2. We allowed sales to occur before verification -> fact

No 2 is the issue here and we are working on it to improve our service after the feedbacks we received.
If we had no will we would not take the time to modify our product and worse, we would not take the time to reply to you guys.

And I do not even talk about the fact that we contacted the merchant to make it right and try to compensate BigFurry.

Max

will they change things personally i do not think so.............

"we have heard your feed back but really we do not give a fuck"

It is on our to do list and will soon be done so yes we will change it.

I will update you when it is done and you will be able to see it by yourself.

I totally understand that most of you can doubt about it because it should have been done a while ago. I can assure you that Paysite-cash is changing and we value everyone's feedback.

If you have other constructive feedback you can email me directly:

[email protected]

Thank you

Max

Hi Max,

I did have another suggestion a while ago which went unanswered.

You have a captcha in the login, so affiliates can't download their statistics automatically with tools like NiftyStats and StatsRemote. This is particularly important to big affiliates that promote a lot of programs.

A solution would be either to
A) remove the captcha
B) provide a captcha-free login only for the stats download software authors
C) provide an API for these software to access the data in JSON/XML

For NiftyStats you could get in touch @ Submit your affiliate program | Nifty stats - Get nifty access to your affiliate stats & PPC Campaigns to work it out.
StatsRemote is @ StatsRemote :: Contact Us :: We would like to hear from you.

Hi,

Would you mind sending me all of this by email?

I intend to gather all the infos together and it will make it easier if everyone email me.

Thanks a lot

Max

Email sent

Yes, NiftyStats and StatsRemote access is very important and is one deciding factor for me. Since it is too much to handle and keep track of manually, to have everything in one Stats program does help my day - a lot!

suckers have excuse for everything
same as fat people for being fat. it's a matter for choice. you made it to shave affiliates out.

that's a good one

We use paysite-cash as one of the billers in our cam site since so many years and no issues I can report. However we pay affiliates directly, the affiliates not even have idea or care about if the guys paid via our merchant, epoch or paysite cash. We handle affiliates directly, I mean. They bill in dollar the US guys and pay us in EUR to our EUR account which is useful for US as we got also an EUR account.

Max, any update on the two issues?

how much money are we talking about btw?

Hi,

Sorry, just got back from a full week of events.

Yes, changes are going to be made asap. We actually made the most of it to review more stuff so we make all changes at once that is why it takes a bit of time.

For the statistics tools there is an API in our documentation to download it even via an external app (that is what I have been told :) )

I will let you all know when the V2 is ready ;)

Max

I just noticed this. Thanks for the answers.

Can you give us the link to the affiliate API docs then please? I have not found it on your site.

Are you sure that you have an API for affiliates too, and not just clients?

Just noting this thread :2 cents:

No problem.

It is in your affiliate area, have you tried to look for it there?

If you still do not find please send a ticket to the technical support about it.

Thanks,

Max