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-   -   So is amerinoc going to be down from 8 pm to 6 am? (https://gfy.com/showthread.php?t=1204084)

Naughty 06-25-2016 10:08 AM

Quote:

Originally Posted by dirtysouth (Post 20987419)
Are you up?

All 5 boxes I have are still down.

Yes. Lucky me.

MrBottomTooth 06-25-2016 10:09 AM

Down here

Fat Panda 06-25-2016 10:12 AM

database errors

247mg 06-25-2016 10:15 AM

4 of our boxes r online still few down

SBJ 06-25-2016 10:19 AM

Quote:

Originally Posted by Bladewire (Post 20987446)
Where have they physically moved the servers to? Who is their new upstream provider?

from the june 3rd email it looks like Tempe, AZ

Quote:

Dear Customer,

AmeriNOC is pleased to announce that we are moving to a new state-of-the-art data center in Tempe, Arizona. The new facility will allow us to guarantee that complete outages like we suffered in April at the hands of an independent data center provider will never happen again.

AmeriNOC acquired the new data center so that we will have complete and direct control of our servers to better address the specific needs of our customers. The facility is equipped with 1.25MW of power with redundant, geographically-diverse fiber optic connections capable of providing up to 160Gb of Internet connectivity. The facility is staffed 24x7 by AmeriNOC employees to ensure someone is always on hand to react to any issue.

In combination with the move, we are launching a new billing and account management system. The new Account Manager integrates all account control, including billing, support, bandwidth and server control, into a single, easy to use interface. In preparation for the importing of all user and account information into this new system, billing through WHMCS was suspended on May 26th and any PayPal subscriptions are cancelled. When the account information is setup in the new Account Manager, we will notify you with access details and invoicing will resume.

We will begin a physical move of all active servers on June 24, 2016 at 8:00 PM PDT (GMT-7). We expect the equipment to be at the new facility by June 25th at 6:00 AM PDT (GMT-7) at which time services will start going online. There will be experienced teams of logistics staff on both ends of this move to ensure that everything goes smoothly.

We are implementing these changes to increase the security and reliability of the service we provide to our customers. We thank you in advance for your patience and understanding. If you have any questions or comments, please do not hesitate to ask.


Sincerely,
AmeriNOC
I'm still down but as I said.. I've been still making money redirecting domains cause I thought it might take longer.

redwhiteandblue 06-25-2016 10:20 AM

Quote:

Originally Posted by redwhiteandblue (Post 20987443)
Up but server time is showing as 07.33

If anyone else has this problem, here's how to fix: https://abdussamad.com/archives/343-...with-NTP-.html

dirtysouth 06-25-2016 10:32 AM

3 of 5 are up! At least they're the moneymakers. Good job so far...

arock10 06-25-2016 10:36 AM

Working for me

Cyrano 06-25-2016 10:49 AM

Has anyone with shared plans noticed a resumption in service? I have a few and there's no indication of service having been restored.

Cyrano 06-25-2016 11:48 AM

Anyone still without service?

MrBottomTooth 06-25-2016 12:15 PM

No service here. Fucking bullshit.

Shedevils 06-25-2016 12:59 PM

Looks like their routing is not set up yet. I have some up and some down even on the same server.

I'm so far behind on everything I didn't see the email either.

3xmedia 06-25-2016 01:06 PM

why people just don't get a real host? :error

Shedevils 06-25-2016 01:11 PM

Quote:

Originally Posted by 3xmedia (Post 20987782)
why people just don't get a real host? :error

Didn't you say this last Amerinoc thread?

I'm all ears for truly better suggestions.

Naughty 06-25-2016 01:46 PM

Quote:

Originally Posted by Shedevils (Post 20987788)
Didn't you say this last Amerinoc thread?

I'm all ears for truly better suggestions.

I did not, please enlighten me.

MrBottomTooth 06-25-2016 02:01 PM

Still down.

Bladewire 06-25-2016 02:17 PM

Quote:

Originally Posted by MrBottomTooth (Post 20987833)
Still down.

Still ??

MrBottomTooth 06-25-2016 02:38 PM

Quote:

Originally Posted by Bladewire (Post 20987884)
Still ??

Yup. From their Twitter it sounds like vps accounts are still fucked.

sandman! 06-25-2016 02:46 PM

be patient moves like this suck ass and downtime is always 2x longer then expected hopefully their new datacenter is better and service going forward is better.

redwhiteandblue 06-25-2016 02:58 PM

Quote:

Originally Posted by MrBottomTooth (Post 20987908)
Yup. From their Twitter it sounds like vps accounts are still fucked.

I'm on a VPS and mine was up hours ago. Luck of the draw maybe.

Bladewire 06-25-2016 03:00 PM

https://mobile.twitter.com/XXXCAMJOBS

:1orglaugh:1orglaugh

MrBottomTooth 06-25-2016 06:07 PM

Still down. Fucking beautiful.

AllAboutCams 06-25-2016 07:59 PM

Most of mine are up just a few down

MrBottomTooth 06-25-2016 08:03 PM

Some sort of hardware issue now that they are "working on". Would be nice if they'd just update and say exactly what the problem is. Obviously never learned from last time.

AllAboutCams 06-25-2016 08:19 PM

The ones that are down are all database related

timlover 06-25-2016 09:01 PM

I am still down. Shit

denny007 06-26-2016 02:18 AM

Two servers, both down

AllAboutCams 06-26-2016 03:48 AM

Im still down and not got a reply to ticket

SBJ 06-26-2016 04:33 AM

i've been up the last 14 or so hours.. on a vps server.. IDK i still think as a whole the server is a great company cause compared to past hosts they have treated me well . more people are apt to post negatives about something..

redwhiteandblue 06-26-2016 04:42 AM

Quote:

Originally Posted by AllAboutCams (Post 20988640)
Im still down and not got a reply to ticket

That is a bit shite

AllAboutCams 06-26-2016 05:27 AM

Quote:

Originally Posted by SBJ (Post 20988688)
i've been up the last 14 or so hours.. on a vps server.. IDK i still think as a whole the server is a great company cause compared to past hosts they have treated me well . more people are apt to post negatives about something..

Have you tried loggin in to those sites as mine look fine but the database and username/passwords are not working

redwhiteandblue 06-26-2016 05:51 AM

Quote:

Originally Posted by AllAboutCams (Post 20988730)
Have you tried loggin in to those sites as mine look fine but the database and username/passwords are not working

Is it a shared hosting account? The database is probably on another server.

AllAboutCams 06-26-2016 06:20 AM

Quote:

Originally Posted by redwhiteandblue (Post 20988778)
Is it a shared hosting account? The database is probably on another server.

no its a vps

MrBottomTooth 06-26-2016 06:22 AM

Mine went up in the middle of the night sometime. On vps and passwords seem to work.

AllAboutCams 06-26-2016 06:30 AM

Quote:

Originally Posted by MrBottomTooth (Post 20988805)
Mine went up in the middle of the night sometime. On vps and passwords seem to work.

Guess i pulled the short straw then ive sent 2 tickets and sent a message on twitter but no reply

PornHero 06-26-2016 07:55 AM

DOUBLE CHECK YOUR SITES
Just a suggestion to check your sites to make sure your server code is working properly and your content is appearing as it should.

My Amerinoc server went back up yesterday after being down over 12 hours.

Once I saw one of my sites resolve and start showing again I thought "phew" that's good... and went out about my Saturday.


Server settings were changed. WTF.
I just realized a few minutes ago that my server settings changed after the move and the php setting "allow_url_fopen" was reset to FALSE.

that means some of my most important ads weren't showing for over 20 hours :Oh crap Just created a ticket, let's see how long it takes to get my server back working properly.


not cool Amerinoc.
I presently use 2 other hosting companies (cyberwurx, m3server) who I've been with for years and havent had downtime drama with them like this twice in a couple of months. The ones I have in the past (webair, serverprovider cough, cough) I got rid of...

whats really annoying is the Amerinoc invoices come in like clockwork with not a peep about a discount for being down/inconvenience. :disgust Anyone who submits a ticket within 48 hours after the move with a server issue should get an automatic 10% discount, just as a way of showing u give a fuck that you're inconveniencing your customers.:2 cents:.

The only thing that hasn't reached the threshold point yet is the time and annoyance of moving everything over to another server...

AllAboutCams 06-26-2016 08:04 AM

Quote:

Originally Posted by PornHero (Post 20988901)
DOUBLE CHECK YOUR SITES
Just a suggestion to check your sites to make sure your server code is working properly and your content is appearing as it should.

My Amerinoc server went back up yesterday after being down over 12 hours.

Once I saw one of my sites resolve and start showing again I thought "phew" that's good... and went out about my Saturday.


Server settings were changed. WTF.
I just realized a few minutes ago that my server settings changed after the move and the php setting "allow_url_fopen" was reset to FALSE.

that means some of my most important ads weren't showing for over 20 hours :Oh crap Just created a ticket, let's see how long it takes to get my server back working properly.


not cool Amerinoc.
I presently use 2 other hosting companies (cyberwurx, m3server) who I've been with for years and havent had downtime drama with them like this twice in a couple of months. The ones I have in the past (webair, serverprovider cough, cough) I got rid of...

whats really annoying is the Amerinoc invoices come in like clockwork with not a peep about a discount for being down/inconvenience. :disgust Anyone who submits a ticket within 48 hours after the move with a server issue should get an automatic 10% discount, just as a way of showing u give a fuck that you're inconveniencing your customers.:2 cents:.

The only thing that hasn't reached the threshold point yet is the time and annoyance of moving everything over to another server...

Please post if you get a reply as ive sent 2 tickets replied to an old ticket and sent a message on twitter and got nothing back.

tiramisu 06-26-2016 08:12 AM

I have 3 dedicated servers with Amerinoc for few years, those boxes are setup in complicated ways and never had a problem. Downtime actually happen everywhere, look at yearly basis, any hosts will give u a few down time, but those probably short even u would forgive them. Amerinoc had a network problem with its network provider last time, so they decide to move the datacenter to somewhere which could provide them with a more reliable network, an email sent out few weeks ago detailing the reason of moving, its a solution to solve even the possibility of that 0.05 % downtime. I think Amerinoc is a serious business.

Of course a discount is cool, but right now they should be focusing on fixing the mess, at least they trying to get everything back on track and everyone is relieved and happy. Who knows if they would send out some promos or discount later?

I also look into other hostings, but I tend to go with technicians, since I have been working with staff in Amerinoc, I know which ones are helpful and would solve my problems, so I tend to go back to them for all these years.

Finally, Amerinoc offers better than competitive prices, I mean, those rate they are just giving out bandwith for free.

But one thing I dont really like is that Amerinoc staff are mostly remote, which means they dont work in the facility. I dont know how the company run, but most of the response from the support are remote staff, which mean they are like middle men.

Anyways, those are my honest reviews for Amerinoc.

PornHero 06-26-2016 09:09 AM

Quote:

Originally Posted by AllAboutCams (Post 20988916)
Please post if you get a reply as ive sent 2 tickets replied to an old ticket and sent a message on twitter and got nothing back.

Oh great, even better news, got this reply 3 minutes after submitting ticket @ 10:55am today...

Quote:

Hi,
The allow_url_fopen variable is already set to true. The problem is network related. We're still working on this and will update when resolved.


dmhubby 06-26-2016 09:13 AM

I have dedicated and shared service there. Dedicated servers came back up on time, however, my shared server was online yesterday for a bit but now is down again ... aaarrrgggghhh .... my shared service is straight customer businesses and they are seriously getting pissed.


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