We love you, Ruth.

Thanks for the reply, any idea on the above? in another thread you said hopefully this week, any chance of next week?

Stop thinking you and I earn the same amount.

Thank you. You could have said that from the start of our Skype and meail communications.

Paxum found my missing wire and told me they are going to send it again with a different bank this time. Hopefully I receive it sometime next week :D

"to US Bank accounts" ...yeeeei ...(sarcastic)

I am absolutely certain that you don't earn anywhere close to a quarter of what I do, now stop bothering paxum over your miniscule bullshit.

Can you ask your tech team to turn off check withdrawal and put it back up only once safe to use? This is really confusing as it is right now and I mean not all your customers are hanging around here...

Everyday it's : Thanks for Reinstating a Service that should be working!! :1orglaugh:1orglaugh

you trust them with your $$??

I saw yesterday that the message disappeared in the dashboard, does it means everything is back to normal?

i put in a stop check request last week was told "it has been pasted to accounts" so i asked should i deposit the check, told i will receive a reply shortly, so left it for over a week and logged in to check if the money had been returned to my account, no

so checked messages and apparently on the 30th they replied, saying deposit the check and let them know if it cashes and closed the ticket, i got no email or notification of this,

msg gone for me too but still unable to draw down via EFT

Then they should have kept the message :2 cents:

:1orglaugh:1orglaugh:1orglaugh

I got my wire today. First it went missing and then when they found it they returned it to my PX account so I had to send the wire once again. Well.... anyway after waiting 28 days for my wire I finally got it and I hope this was just a one time thing :)

If only we could get an update about checks now...

wow what a clusterfuck

:thumbsup :thumbsup ...

we are with you on this one

Would cry if things ever went south

still waiting for the funds from a large returned check to be put back into my account

This Ruth is just plain useless. Takes forever to communicate and when she does its just excuses and BS, unless its something VERY simple for her.

I've had one lost Paxum card, a new one is supposed to be being processed, but they have waited 3 weeks to then ask me for some documents ! Fucking morons ! It should be getting printed by now !

Now they have had said documents 72+ hours and have not responded and neither has Ruth. So my card is sitting in a pending state and i have now been without a card for 11 weeks !!!!

What Ruth did do was offer me a free EFT, but those don't even fucking work right now according to this thread, and when money IS wired, it seems to get lost !

Sponsors need to add an alternative to Paxum so all their bullshit can be avoided.

:1orglaugh:1orglaugh:1orglaugh

:thumbsup

The rest of GFY begs to differ ...

Seriously ? Plenty of threads here and elsewhere with others that feel the same as i do.
You seem to go around every Paxum thread kissin her and Paxum's butt ;-)

Sorry, but her lacklustre intermittent approach to addressing issues and replying to threads and emails, simply does not cut it. Especially when there are serious failings and issues.

It is not just Ruth. The whole organisation is shambolic.

Funny, this is the exact same thing that happened to me. Hmmmmmm interesting, now I am waiting from their accounting dept to let me know what my other options are to do a withdrawal since my first wire went MIA and waited 2+ weeks for it to be returned to my Paxum account. It has been over a month and no solution yet :helpme

Feel for you... Hope you will get your card back.

Thanks dude :-) I have my primate fingers crossed !

Hi Nick,
I've searched my emails for anything from a "Nick" that is similar to what you describe, and I cannot locate anything. Can you please email me again with the situation? [email protected]
Thanks
Ruth :)

Hey webgurl,
I replied to your email last week to suggest that you try another wire withdrawal. It should work okay for you to receive your funds.
Thanks,
Ruth :)

I will email you now and put the URL to this thread it in, then you know its me.

Trust me. I have emailed you several times including a few hours ago!

BTW Ruth, email sent !

Please also go here to address my concerns and that of others....
gfy.com/fucking-around-and-program-discussion/1221646-paxum-card-lost.html

Scroll to bottom for a brief chronology regarding my Paxum card re-issue.

Ruth is the best, she is the support foundation of Paxum

:1orglaugh:1orglaugh:1orglaugh:1orglaugh:1orglaugh

That is not permitted by the Paxum TOS, I believe.

Yes. I see you sticking up for Ruth on other threads. The fact u need to, says it all really.
Obviously others are complaining. Your also from Canada, so i detect bias :-)

Anyway, as you can see RUTH came in and i replied to her within 15 minutes.
I then emailed her within another 5 mins. Then confirmed i did this here 5 mins later.

SINCE, as you can see RUTH has NOT posted to this thread. Nor, to the thread link I posted gfy.com/fucking-around-and-program-discussion/1221646-paxum-card-lost.html !!!!

She has NOT responded to my email either. NOT even an acknowledgement !

STILL NOTHING FROM SUPPORT REGARDING MY PROOF OF ADDRESS DOCUMENTS. I SENT THOSE TO PAXUM FIRST THING THEIR TIME LAST FRIDAY !

Please do not sit here and tell me that RUTH is the best. She swans in and out of here, does not reply to client emails, and does not address client issues in a timely manner whatsoever. Oh unless it does not inconvenience her too much and the answers are right at end !

email me your email address connected to your paxum account and ill take alook at it right now

[email protected]

email me [email protected]

Thanks Chris

Email sent. Hopefully i will have better luck with you.

What has happened to date has been totally unacceptable.