Originally Posted by Google Expert (Post 22191853)

The question is, are we going to be reimbursed for the losses?

It seems that a billing setup of such scale should have it's own backups and redundancy plans.

Originally Posted by Google Expert (Post 22191853)

The question is, are we going to be reimbursed for the losses?

It seems that a billing setup of such scale should have it's own backups and redundancy plans.

Originally Posted by NETbilling (Post 22190061)

Important Notice - NETbilling's Services 100% Restored


Dear NETbilling Merchants,

Please be advised that the NETbilling service interruption has been 100% resolved. All transaction processing and call center services are once again fully functional,

An incident report will be available soon. Over the past 20 years, ours services have been extremely reliable with minimal downtime overall. Please understand that catastrophic circumstances can and do occasionally happen, regardless of the amount of preparation involved. If you conduct business on the internet as many of you do, it is always advised that you should have a secondary payment processor, hosting facility, web site backup and other mission critical items backed up..

We truly apologize for any inconvenience that this may have caused and are working hard to ensure your continued success.

With Regards, The NETbilling Management Team

:sleep:sleep:sleep:sleep:sleep

Kudos to many of our NETbilling staff who have not slept since Wednesday morning.

Originally Posted by Google Expert (Post 22191853)

The question is, are we going to be reimbursed for the losses?

It seems that a billing setup of such scale should have it's own backups and redundancy plans.