Originally Posted by JFK (Post 22393350)

Fitty Great Hosts ! :thumbsup

Originally Posted by RycEric (Post 22392672)

Thankfully :winkwink::thumbsup

Originally Posted by NemesisEnforcer (Post 22393283)

What does this mean for Certified Hosting? They were acquired by NationalNet and I'm hoping they would be folded into the great TSS infrastructure.

Originally Posted by Holy Damage (Post 22392460)

Just got this email from them

Dear valued customer,

Due to some exciting changes to our corporate structure, please expect an important announcement to come to your inbox from totalserversolutions.com.

Please do not disregard the announcement as it contains important information regarding your account.

Thank you,

NationalNet Support Team

Originally Posted by venus (Post 22393391)

same thing from nakedhosting.com

Originally Posted by JesseQuinn (Post 22393389)

EIG is where decent hosts go to die :/



Yeah, I got that email notice as well as I still have a few domains registered with them

Was weird though, according to the email "As of October 4th, 2018 Total Server Solutions has acquired the assets of Certified Hosting. TSS welcomes Certified Hosting to the TSS family!".

not a good or bad thing, just weird to announce something now that apparently occurred three months ago.

Certified has been one of my favs the past few years to rec to friends with small businesses who need a small site with a reliable host who is patient and helpful with newbies to the net. Prompt, efficient assistance with billing (always fun when one lives in nations without postal codes), tech help when needed and a cpanel, which I find is the most intuitive system for those new to running their own sites.

I used to host with them myself, but for the server I needed as my biz grew I found a better solution elsewhere that was more cost-effective. For shared though, Certified has been a top rec for me for years.

I am slightly concerned about the future of Certified as them turning to crap would affect my friends and potentially ruin a good service like so many hosts before, but I'll hope for the best. Have heard of no complaints or difficulties since the Oct 4 takeover so I'll take that as a good sign

TSS is not like EIG, I hope these changes don't prove me wrong

Originally Posted by GT-Omar (Post 22393407)

It may seem strange to many of the people in this industry, but let me ask. When was the last time we took change positively? I don't remember of one? and I've been in adult since 01/02...

Originally Posted by GT-Omar (Post 22393407)

It may seem strange to many of the people in this industry, but let me ask. When was the last time we took change positively? I don't remember of one? and I've been in adult since 01/02...

If like the thread starter we would have announced today that Tss had bought NN TODAY how many would have perceived this or taken it positively? This thread is a clear indicator that our top exces, and with Tony's knowledge experience of this industry (of course) know what they are doing. Instead we've gotten to know the who's, the what's and why's of what to takes to manage enterprise companies with in this industry.

The strongest part of your post to me was "Have heard of no complaints, or difficulties since oct 4" As a host if you do your job correctly, no one should ever notice …..

Originally Posted by PornDiscounts-V (Post 22393499)

Well... All I can say is that I haven't perceived a difference since Oct. We've put in many ticket requests since then and if you asked me if they had changed I would say, what? where? when? The same people as always still answer my tickets in record timing.

Originally Posted by Roald (Post 22393728)

Congrats Tony and ofcourse wb Omar!! Crazyness....

Originally Posted by j3rkules (Post 22393881)

It is nice to see you around again, Omar.

:winkwink:

Originally Posted by Mohawk Steve (Post 22392554)

Ohhh yeah!!

Originally Posted by Holy Damage (Post 22408374)

I get off on the wrong foot... :1orglaugh :Oh crap
my login credential dont work at all :error

Originally Posted by GT-Omar (Post 22408380)

No one's credentials are going to work until 8 am eastern standard time. which is in about an 1:45 mins at least... Did you read your email?

Originally Posted by Holy Damage (Post 22408386)

I didn't, because I don't have one to read (?)
But I am glad that this is a standard practice and it will work in about 1h45min

Originally Posted by Holy Damage (Post 22408304)

Today is the day
I really hope that no one faces any trouble on this new "system"

Originally Posted by GT-Omar (Post 22408380)

No one's credentials are going to work until 8 am eastern standard time. which is in about an 1:45 mins at least... Did you read your email?

Originally Posted by Paul&John (Post 22408433)

Yeah I kept resetting my password as well then I read the email about 8 am EST :error :1orglaugh

Originally Posted by ZENRA (Post 22408731)

Logged into the TSS portal (make sure you use your email, not your NN username!) and am a bit underwhelmed. NN's portal was way more robust. The server graphs were more more detailed and interactive and it also included other useful info like HDD space, backup stats, domain lists, etc. TSS's server page is essentially just the b/w graph from Cacti and nothing more.

Originally Posted by ZENRA (Post 22408731)

Logged into the TSS portal (make sure you use your email, not your NN username!) and am a bit underwhelmed. NN's portal was way more robust. The server graphs were more more detailed and interactive and it also included other useful info like HDD space, backup stats, domain lists, etc. TSS's server page is essentially just the b/w graph from Cacti and nothing more.

Originally Posted by RTP (Post 22409043)

Just gotta say gj on here Omar, back in full force...these guys are lucky to have you

:thumbsup

Originally Posted by GT-Omar (Post 22408820)

Data is still pulling over and we'll open up the rest of the stats/features and DNS to everyone shortly you will in fact have more control than you've ever had. Today is just day-0 of the migration over. Your server specs, cpu, ram, disk will actually all be there and backups... they could NEVER* see backups before according to the person who designed Mynatnet.

Originally Posted by ZENRA (Post 22409321)

I believe with Mynatnet you could at least see that cool checkmark showing the backup was done. :)

I was not aware the TSS admin was still a work in progress per adding in other data and whatnot.

Do you have an ETA as to how long Mynatnet will remain active?

Oh, and please add 2FA. Mynatnet has it already.

Originally Posted by 247mg (Post 22409324)

We cant see any of our old resolved tickets who got very usefull information in them, hope they will be inside soon

Originally Posted by PornDiscounts-V (Post 22409394)

Hmm.. Well, first ticket after the switch to TSS. Easy stuff. NN would have had it done in 5 to 15 minutes tops. We are on day 2.

Originally Posted by GT-Omar (Post 22409348)

Yes all the historical tickets will be available as well. With everything that can go wrong in a migration, the bugs we've encountered have been minimal. Again we wanted to get he mission critical stuff out of the way first, but the historical tickets should be visible by next week.

Originally Posted by 247mg (Post 22410114)

Dear Omar, I am trying to contact you from last few days and send multiple emails about the issue i discussed with you n Tony and in old NN support center and now its been over a week and still waiting. May be the last email i send to you ending in spam or junk so please check....

Thanks

Originally Posted by celandina (Post 22410277)

If you make your living recycling, then sometime the dump gets full and closes :2 cents:

Originally Posted by GT-Omar (Post 22410319)

I did notice that your email was in spam folder, and corrected that. I also called you this morning before even seeing it. As I had you scheduled to do so. :thumbsup

Originally Posted by GT-Omar (Post 22410324)

I just wanted to take a moment to let all the National net and Certified Hosting customers that been watching this thread. I had stated that the historical records would be listed by the end of the week, well they are in there now.

Simply log into your account > Support tickets > Filter all > Archive. All your historical tickets will be all listed!

Originally Posted by datingbanking (Post 22410572)

Hi Omar,

not having a smooth experience at all with move from certified to TSS. Not smooth as in nothing works and getting no reply from support...

Sending you an email

Originally Posted by GT-Omar (Post 22410320)

Don't know what you mean by that..

Originally Posted by indienudes (Post 22416196)

are prices going to change?