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I am too - from June 1st EFT still not arrived.
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Hello, Thank you for contacting support. Our Banking Partner is experiencing delays in processing the transactions and we wish to apologize for any inconveniences caused as a result of this. We are in constant contact with them, but unfortunately this delay is outside our control. I kindly request you to bear with us, and we will let you know as soon as the payment is processed. Should you require any further information, please don't hesitate to contact us. Pfffff..... |
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Starting to get frustrated here.:mad: |
What is wrong? Still waiting for money from Paxum.......
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My wire transfer from May 7 was returned by my bank today with no reason given
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Initiated a local bank transfer to my FR bank in EU on the 4th around noon. Still no money in the bank account. Received the same generic message about the partner having a problem.
While I can understand this happens, I deactivated all my payment from Chaturbate to Paxum in the meantime. |
any more information other than "we don't know anything about the situation but it's not our fault"? :1orglaugh
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I have the same issues. I withdrew money June 1st and yesterday via EFT to a German bank account.
While all previous months before the money arrived within minutes or maximum 1 business day I am still waiting. I received the same "standard" reply as everyone else in this thread. I followed up on this standard reply a few days later to receive another standard answer: Quote:
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Nevermind...
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Where is that cunt from Paxum? I still have not received funds...
Do you steal our money??? |
Where is my money? Still waiting!!!!!!!
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Paxum steal our money?..
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Fuck you motherfucker!
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We apologize for the ongoing inconvenience. We have encountered some delays with our banking partner for SEPA EFT. We anticipate a return to normal service in the next few days.
We do have other withdrawal methods available in the meantime, including WIRE and Withdrawal to External Card, along with the Paxum Unionpay card (if you have one). Thank you for your patience and understanding. Oh, and PS - I'm originally from the UK (and thick-skinned), so if anyone is trying to upset me by calling me a cunt.. good luck with that :error:1orglaugh |
I got my transfer after 6 days but in the meantime turned to cosmopayment for my new paycheck as I doubted too much Paxum would be on time. New on Cosmo I got my money in 12 hours but the fees are much higher. Was it a one time issue with Paxum or is it gonna be like this for months ? I really liked the instant payment and low fees and would like to stick to Paxum
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This delay is a temporary situation and we anticipate it will be resolved next week. The great thing is that your Paxum account will still be there, so when you feel comfortable to switch back, you'll be able to! :thumbsup |
Thanks a lot Ruth for your help !! I was always happy with Paxum but this time had to find a temporary solution as it was my monthly paycheck but when things are fixed will use Paxum again !
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I am still waiting for a transfer I made on June 1st. Banking services like Paxum stand or fall with on-time payments. Excuses like: "this delay is outside our control." (an excerpt from the auto-generated reply I received after creating a ticket) are unacceptable. This simply should not happen. I am not your banking partner's client. I am YOUR client. So please don't shirk your responsibility. As being "outside our control is concerned", I wonder why I suddenly have to think about this 1980s movie "Dangerous Liaisons": https://youtu.be/cjUmvHBgHr0?t=87 |
I hope this EFT issue will be resolved soon, it's a ripple effect.
# 1 is that our affiliate payment gets delayed if we pay in and payout weekly. # 2 Internal cash flow is affected because we need to settle #1 |
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Is there any more detail you can share as to what problems Paxum and the partner have? Is it technical, is it compliance? Also, in the other thread you mentioned opening a ticket to look into my transaction, unfortunately, as stated, it's the same generic message, which doesn't really help. Reminds me of the bad days when Payonneer stopped adult payment and firstchoicepay went down |
Ruth is the best person and its not even close
Sorry guys but when I saw this thread :mad: insulting Ruth :mad: all that she has ever done was helping us and helping us every single time...If you are in trouble who you gonna call? Famous line was is and will be"Ruth to the rescue" ... I mean you CAN NOT TALK THAT WAY:mad: If it was up to me you Mr.lowlife will be banned from here, hell banned from everywhere but knowing Ruth she will do her best to help you...bottom line is even if Paxum(which I hope that will never happen) go down as many before did I will NEVER HOLD ANYTHING VS RUTH. Money comes and go but good people are rare...
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client of Paxum
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I reject the dehumanization of the Paxum team and Ruth Blair. They always treated me well. |
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They are working with Trustly as partner, right? No problems for me so far
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Is this delayed issue been resolved for you guys?
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Same question got money to transfer on the 15th and don't know if I should use Cosmo or if things got back to normal on Paxum :)
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Any updates ?
I did an EFT late friday night. Funds still not in my account and yet it said it was 'validated' straight away. |
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My WIRE from 6th June still hasn't been deposited. I get below reply from support. @ruthb, please check.
=========== Thank you for contacting our support team. Our Banking Partner is experiencing delays in processing the transactions and we wish to apologize for any inconveniences caused as a result of this. Please note that we are in constant contact with them, but unfortunately this delay is outside our control. Having this in mind, we kindly request you to bear with us and we will let you know as soon as the payment is processed. We appreciate your patience in this matter. =============== |
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https://i.ibb.co/x7MdSNY/ticket-PAxum.jpg |
Same .. Wire delay since last week @ruthb Help :(
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Requested a wire (euro) on the 6th, arrived this morning (some far east country)
For some reason i always get my wires pretty fast. Just a minor complaint which is that i can't withdraw in $ anymore which means it first gets converted to euro by paxum (losing like 2/3% based on actualy currency rate), paying a wire fee (another $50) + local bank fees (another $30). |
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My June 4th Euro local bank transfer (+9,000€) sill hasn't arrived. |
Too bad, because I need to pay my affiliates as well. I am now delayed for days now.
https://i.ibb.co/wNqtwVL/eft-delayed.jpg |
Paxum really should have a notice on the EFT/WIRE withdrawal pages to warn people, so maybe they can use an alternative method.
The bank must be doing the EFT payments manually atm, i am guessing. Thus the delays and backlog. Very embarrassing and inconvenient for people who have funds in limbo when they have made promises to other parties about payment! |
It would be good if Ruth could tell us what DOES work like converting USD to Euro than requested Wire/ETF so we can get our next transfers through without making the backlog worse.
ETF to Thailand not arrived yet since last week. |
I received my money today (bank account in Germany). EFT transfer initiated on Saturday, 4th of July. It was made with a SEPA real time transfer just like before but executed after five weekdays assuming that the 6th might have been a holiday (pentecoast).
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Told ya , Paxum has invented time travel to clear backlogs . July 4th EFT received today 😂 |
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Dang, took a while to understand the responses. :upsidedow Not 4th of July, 4th of June.
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Day 10. Paxum EFT received!
I'm waiting for one more EFT withdrawal which is on day 4 now. Since I don't have the luxury of waiting this long for bank transfers, I'm using another payment solution in the meantime. Whenever Paxum withdrawals are back on track being instant or max 24 hours again, I'll be more than happy to use them again. For close to 5 years Paxum was perfect for me until their recent issues with banking partners. |
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