actually, fuck this I am going to call first data myself.....

After thorough examination of the records that where being still being charged with Ibill. A rep at Ibill and I where only able to find one vise rebill, the rest where all checks and mastercard.

We both figured that this had to be entered into the system incorrectly as a Visa.

Do you really think first data is going to talk to you or one of us? lol We are nothing to them, we are not their customers.

OK I called first data, they wouldnt let me speak to anyone directly however they say they have a dedicated e-mail adress for me to write to.

[email protected]


so here is what i e-mailed them:






HI there,

I am a long time Ibill merchant and I have been listening to the answers Ibill are giving us and I just wanted to cross check since they seem to be pointing the finger at firstdata.

1: Ibill processes visa, MasterCard, discover, on line checks and 900#, they say that you arte the processing bank for all of those and that due to you withholding finds on all of the above services is the reason they have been unable to pay us. Is it true that you process all of the above and that you are holding payments on all of the above services?

2: for the parts you are/were processing and are holding back monies on , what is the expected time before those funds are released?

3: in the event that Ibill folds will ibill merchants be able to work with first data to retrieve the funds owed to them?



thank you for your time

zac

:1orglaugh :1orglaugh :1orglaugh

Go get'em!

First Data wants nothing to do with us.

They just clicked the box next to your email along with the other junk mail and clicked "delete all".

Be nice :1orglaugh :1orglaugh :1orglaugh

Humm how long has it been since anyone has received a return call or got though to an ibill rep? cant find mine now, just get voicemail

No News on the cmi yet about the - New rebill system for people who do not want the US Direct system.


Do you think this will happen?

It's supposed to happen anytime now. They had said noon today.

Lets face it guys, Ibill are shit



:1orglaugh :thumbsup

I usually get a response within 12-24 hours, still getting that despite what's going on. Getting a response from [email protected] isn't as easy though.

I dont think the rep likes talking to me cause i ask questions like

" How come you are not paying mastercard and check when that is going though a processor that hasnt been affected"

or

" why are you still billing people with mastercard and check but NOT paying out?"

Ha - new Ibill Update!

they changed the date to the 15th at 11:22 !!!!

( same message! )

Just give em 10 or 15 days.

Bump. Let's hear it from those who could get a hold of their reps. Any news on ibill complete? I could only reach customer support, and they were vague about dates

I have a lotto ticket of last saturday in my pockets; I didn't check it yet ...

My odds are better with the lotto than with Ibill..

No point talking to them till they salvage the ship.

If they pay, well it will be found money....

Moved on since.

:2 cents:

i'm just glad i haven't been sending them any traffic for a long ass time.

How convenient...

----------

iBill News
Last Updated: Tuesday 19 October 2004 at 1:45 PM U.S. Eastern Time
iBill Email

Please be advised that we are currently experiencing issues sending and receiving emails. This issue is confined to emails sent to or from [email protected], [email protected], [email protected] and any other internal email address. However, this issue does NOT affect transaction receipt emails that are issued when end users make a purchase.

Our technical team is working diligently to resolve this issue and we will post another message when this issue is resolved.

My Rep. is still on ICQ but nothing good comes out of his mouth.

500 updates needed

There next update better be "YOU ARE GETTING PAID TODAY!"

Still no sign of any payments since 9/15/04

I give Ibill 30 days until they go under for good.


.

at least they started paying. EU Webmasters have received money. Revshareres have received money. US in not as overdue as EU were with the 09/19 payment. Give them some time it would be bad if Ibill goes under and only two processors are left. Maybe they will survive and learn out of it. (just dreaming :-) ) but one never knows. Better 3 billers then 2.

What about adult.com starting their own third party billing solution. They should be able to do this, or not?

I received all my August RevShare money (9/22), but I haven't seen a dime of my September (10/8) revshare sales.

Why did they stop paying EU webmasters? they are using a different bank are they not ?

I don't see why this fiasco should delay any payments to EU webmasters ?




.

...

As posted in the CMI:

"iBill EU Payout originally scheduled for Oct 4 was processed on October 14, 2004. "

When I am looking into the check dates I find

10/5/2004 Not Recorded XXXX$

The statement is in all grey colors, number of the wire payment 'not recorded'. The amount is correct but that money in fact did NOT show up in our bank account until today (Oct. 20)

Any other EU client that did not get that money they confirmed to have paid out?

i aint seen a dime and i'm still paying out on it. lots of grands down the shitter to keep the affiliate happy :)

Duke

Exactly the same with me. the check says five grand, but no wire number and If I look on the merchant payout next to the cheque amount is red letters saying "do not pay"

I've emailed Kevin and payables but not recieved anything because they are both fucking useless.
I phoned and just got a load of bullshit from viola.

I initially thought they'd done it to piss me off because i've gone over to ccbill, but after reading yours it sounds like I'm not alone.

just out of interest, have you changed over to ccbill?

35 days still no wire.

iBill News
Last Updated: Wednesday 20 October 2004 at 10:41 AM U.S. Eastern Time

--------------------------------------------------------------------------------
iBill Email

Update: Our email issues have been resolved and emails are now being sent and received in real-time.


Where is the payment updates Mark ?

I just got off the phone with iBill support. The nice customer care person said that management says "everything will be up to date by the end of the month."

Yes, and President Kennedy's wounds were only superficial...:ak47:

Some future quotes we may see :(

"everything will be up to date after Thanksgiving"

"everything will be up to date by the end of the year."

"everything will be up to date by the beginning of Spring."

"everything will be up to date by the end of time."

Remind me ... why do people not run sales through their own merchant accounts ... oh yes, they are afraid getting taken to the cleaners ... how is iBill different exactly? :1orglaugh

Ron

Where is this information about the $1500 fee coming from?

I've seen nothing about it in the CMI and there was nothing about it in the agreement we sent back nor in the summary document.

Is there any link or statement from them that specifically lists this fee?

on the cmi - half way down

I let them 15 more days to pay me ...After that I will start an Internet war against Ibill . I will open a website against Ibill telling the truth over the web , will ask peoples to boycott Ibill . Cuz of them I lost my studio , Electricity Cie want to cut me off and now I will have to move from my own appartement . Beleive me I will hurt you a lot Ibill ....

Shut the fuck up you Canuck. You have taken to many hockey pucks to your head.