I actually heard a couple of kids (19 - 22 or so) sitting behind me in the 1 - 3am breakfast thing talking about doing this kind of thing. I didn't know them and they weren't talking like they were doing it, more kind of "wouldn't it be funny if"? They weren't talking about epass either, but getting user/passes and URLs for access to programs, member lists, billers, etc. Jules, hit me up and I'll describe them to you, though I honestly don't believe they had anything to do with this. They sounded more like a couple of chuckleheads talking about something they wished they could do than anybody who actually had the technical know how or impetus.
Anywhere outside my own home wireless, which is locked down, I use Anonymizer. It is specifically set up to lock down your connection to any wireless network and also bounces you off a few proxies when you get online. It prevents you from using yahoo mail and a few others, but it always makes me feel a lot better about getting into epass, checking stats, etc. because I know some little shit with nothing better to do than dig around other people's computers and steal other people's money is just waiting for me to do something lazy and/or stupid.
I got ripped off in epass for $1800 just before Vegas by some team in Thailand. Chris' assistant made that right by returning the $$ to my account almost immediately. I can't understand why they wouldn't do the same for you, Jules? This money was stolen from you and just like any other credit card provider (pre-paid or not), they should return it to you and charge their insurance for the loss.
Epass is a real asset to our business sometimes, but sometimes they're a real hassle too. Best of luck to you on this one buddy and let's all track these fuckers down. Don't let them know until they show up all greasy smiles to the next show, then introduce them to a whole new world of pain and embarassment before a few years in prison introduces them to the world of ass to mouth and tossing the salad.
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