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-   -   ok so i decided to upgrade my web host plan... (https://gfy.com/showthread.php?t=806145)

SpeakEasy 02-09-2008 10:50 AM

Quote:

Originally Posted by webair (Post 13759000)
Yes HIGHLY UNUSUAL...

Jace I invite you to come back and try us again we've made stellar upgrades and have all new management (Alot can happen in 4 years =)) I don't know the particulars of your issues 4 years ago but i am sure you would be happy with our services now... And yes I would expect that we would & should have more posts on this board than any other host both bad and good, as we have been in business for 11+ years and host a lot more clients than what your comparing us to.

This situation will be handled just like we handle anything else that may arise quickly and efficiently. Thanks for bump jace!

Do you believe the garbage that you spew?...LOL the reason you have more bad support or downtime threads than most other hosts is NOT because you host more people than other hosts it's because your support is bottom of the barrel compared to most other hosts. How's those 60+ techs working out for you..LMAO that still cracks me up.:1orglaugh

webair 02-09-2008 10:57 AM

Jace look around most of the host your comparing us to don't even offer virtual hosting. While we choose to embrace the newest and latest technologies others choose to run from it =) Listen to what your saying...our dedicated, virtual and managed services are second to none. We host thousands of servers if we have a complaint about a $9.95 client every now and again I can accept that. Issues are bound to happen...it's how we deal with them that counts and separates us from your typical host.

Again, like any other issue that should arise we will handle it professionally and efficiently as we handled this one :)

I'm starting to think this is a personal issue you have with me. Are you still upset at me for not allowing you to DJ at our event? sigh...

Speak easy - its over 60 now!

eMonk 02-09-2008 11:19 AM

Quote:

Originally Posted by directfiesta (Post 13758674)
Why would you have downtime ????

Your site is on server1 , with original dns serving it to surfers
Site is also on server2, with new dns.

You switch DNS at the registrar level to the new dns. Depending on location and cache of worldwide dns, surfers either go to server1 or to server2. Full propagation can take up to 48 hours, but most of it is done in 2 - 5 hours.

Sites are never down ... :2 cents:

truth!

Quote:

Originally Posted by notoldschool (Post 13758852)
Ha ha...i know exactly what your talking about. I upgraded a server to dedicated and had 2 eta dates that passed and it ended up taking 3 weeks from the start date. Im just thankfull after all the problems it is finished and all is finally set up right.

my last plan was postponed 3-4 days from the final eta date (1.5 weeks for completion) not too long ago. i'm not about to let this one be postponed that long again.

Quote:

Originally Posted by webair (Post 13758954)
Munk Trying to get you online hit me up bud ill get this worked out for you bud, and compensate you for any downtime this is highly unusual...I am investigating now and will get you sorted IMMEDIATELY.

contacting you now.

eMonk 02-09-2008 11:31 AM

it would be nice to have a techie that you could talk to over icq like the rest of these hosts & not by email support to coordinate an upgrade such as this one. problem with email support are the response times. i have not heard from the manager assigned to this work order for the past 24 hrs now - its stressful. :(

baddog 02-09-2008 11:32 AM

Quote:

Originally Posted by MUNK (Post 13759151)
it would be nice to have a techie that you could talk to over icq like the rest of these hosts & not by email support to coordinate an upgrade such as this one. problem with email support are the response times. i have not heard from the manager assigned to this work order for the past 24 hrs now - its stressful. :(

I thought they had live support.

cykoe6 02-09-2008 11:36 AM

I have had good luck with Webair in my 5 years with them. Upgrades do sometimes take a while but there is not ussually any downtime. Their live support is very good imo.

SpeakEasy 02-09-2008 11:37 AM

Quote:

Originally Posted by baddog (Post 13759157)
I thought they had live support.


That's just a part of their bull crap they shovel, just like a few posts above where mike said he has over 60 techs now.....what a crock of bull.:1orglaugh:1orglaugh This poor munk guy can't even get his virtual account moved to a dedicated in a week......Unbelievable.:helpme

eMonk 02-09-2008 11:39 AM

Quote:

Originally Posted by baddog (Post 13759157)
I thought they had live support.

yes they have live support & i contacted them twice yesterday but theres a techie assigned to every work order & you have to contact them BY EMAIL. :mad: live support can't work on orders. my techie assigned to this upgrade has not been around for past 24 hrs now. :(

baddog 02-09-2008 11:41 AM

Quote:

Originally Posted by MUNK (Post 13759172)
yes they have live support & i contacted them twice yesterday but theres a techie assigned to every work order & you have to contact them BY EMAIL. :mad: live support can't work on orders. my techie assigned to this upgrade has not been around for past 24 hrs now. :(

Oh, sorry. Well, Mike is on it, you should be up soon.

AliGbone 02-09-2008 11:43 AM

I can only gives my experiences with dem and they been the best by far for my servers! and i gots a lot of em! Da webair crew ROCKS! Dont listenz to da haterz mikey! you runin a class A biznezzzzz keep up da good work! :pimp:pimp

eMonk 02-09-2008 11:52 AM

yes mike is great he gets things done!! he's really the only reason why i'm still with webair. but there needs to be 60+ people like him working at webair. :1orglaugh

webair 02-09-2008 11:54 AM

Quote:

Originally Posted by MUNK (Post 13759204)
yes mike is great he gets things done!! he's really the only reason why i'm still with webair. but there needs to be 60+ people like him working at webair. :1orglaugh

there are! the tech that started your work order yesterday is semi new apologies for the wait time buddy your new info has been sent to you =))

Let me know if you need anything at all :)

GoNe 02-09-2008 12:15 PM

Quote:

Originally Posted by MUNK (Post 13759204)
yes mike is great he gets things done!! he's really the only reason why i'm still with webair. but there needs to be 60+ people like him working at webair. :1orglaugh

I agree.. Mike is the man. :thumbsup

2012 02-09-2008 12:37 PM

Quote:

Originally Posted by Jace (Post 13759016)
hell no, I am with natnet now, can't get any better than that...the threads started on all the forums about how much webair screws up is just too much for me, and working on peoples blogs on webair servers let's me know nothing has really changed much since I was there

in the "virtual" i have with webair ... I just added an ip moved a blog from another host, updated the database in about 10 minutes or so. I thought that was pretty good compared to some places I've been in the past.

I just ordered some dedicated servers from them. hope it doesn't take 3 weeks though:Oh crap

directfiesta 02-09-2008 12:41 PM

Quote:

Originally Posted by fartfly (Post 13759340)
in the "virtual" i have with webair ... I just added an ip moved a blog from another host, updated the database in about 10 minutes or so. I thought that was pretty good compared to some places I've been in the past.

:warning

hosting previously in Africa or what ?

2012 02-09-2008 01:00 PM

Quote:

Originally Posted by directfiesta (Post 13759353)
:warning
hosting previously in Africa or what ?

no, i think it was Seattle. A long time ago

Jace 02-09-2008 01:16 PM

Quote:

Originally Posted by webair (Post 13759043)
I'm starting to think this is a personal issue you have with me. Are you still upset at me for not allowing you to DJ at our event? sigh...

I have absolutely no clue what you are referring to?

what event? when?

Jace 02-09-2008 04:45 PM

Quote:

Originally Posted by Jace (Post 13759425)
I have absolutely no clue what you are referring to?

what event? when?

bump to find out exactly what event and where that you denied me djing...LOL

considering I have not been to an adult industry related event in almost 5 years I find this to be hilarious

SpeakEasy 02-09-2008 05:17 PM

Quote:

Originally Posted by MUNK (Post 13759204)
yes mike is great he gets things done!! he's really the only reason why i'm still with webair. but there needs to be 60+ people like him working at webair. :1orglaugh


Are you kidding us? It took a 2 page thread and a week just to get the simplest of support out of webair.:1orglaugh:1orglaugh That is basically Pathetic to say the least, In any case best of luck to you and remember to bookmark this thread sio next week when you have more webair issues can pick a better host easy without needing to start a new thread.:winkwink:

18teens 02-09-2008 11:41 PM

Quote:

Originally Posted by webair (Post 13759043)
if we have a complaint about a $9.95 client every now and again I can accept that

$9.95 clients don't matter to you? You said it, I didn't.

Quote:

Originally Posted by webair (Post 13759043)
Issues are bound to happen...it's how we deal with them that counts and separates us from your typical host.

I've had downtime every fucking day for nearly a week and a support ticket open for just as long. I get zero responses to support e-mails. None. Nothing. Not a single fucking response.

Yes, that does truly separate you from a typical host.

18teens 02-09-2008 11:56 PM

Quote:

Originally Posted by GoNe (Post 13758532)
Just emailed this thread to Michael at webair.

The only fucking way to get Webair's attention is to post on GFY :2 cents:

Hunter_ST 02-10-2008 02:21 AM

A telephone call does wonders, especially if you have a critical need or issue.

I've recently had Webair techs bend over backwards to get a dedicated box online for me.

SpeakEasy 02-10-2008 10:00 AM

Quote:

Originally Posted by 18teens (Post 13761084)
$9.95 clients don't matter to you? You said it, I didn't.


I've had downtime every fucking day for nearly a week and a support ticket open for just as long. I get zero responses to support e-mails. None. Nothing. Not a single fucking response.

Yes, that does truly separate you from a typical host.


I Love when the real truth is told, not some bull shit being shoveled.

Jace 02-11-2008 08:58 AM

Quote:

Originally Posted by Jace (Post 13760006)
bump to find out exactly what event and where that you denied me djing...LOL

considering I have not been to an adult industry related event in almost 5 years I find this to be hilarious

guess I will have to keep bumping this thread to figure out what party I was denied djing at...LOL

Jace 02-11-2008 11:37 AM

bump for the mystery event I was banned from

Juicy D. Links 02-11-2008 11:43 AM

Webair is good

people that make up these things have been foulnd to be "working" in cahoots with competiting hosting companies...


Shame how low people go in biz.....

I am Mikes personal friend aside fromt he biz... i live 5 min from him and offices....

If i need shit i call the 800 line and its taken care of

fSome peeps afraid to pick up phone

30SalesPlus 02-11-2008 11:46 AM

Quote:

Originally Posted by Jace (Post 13765389)
guess I will have to keep bumping this thread to figure out what party I was denied djing at...LOL

thought you left the biz? What happened needed money for heroin?

BTW anybody who uses his bullshit "SEO WP" crap lmk I will give you all you need for free....


his self proclaimed SEO expert status is nothing but smoke and mirrors

CyberHustler 02-11-2008 11:47 AM

Wonder if everything worked out for MUNK or eMonk or whatever his name was.

Fake Nick 3 02-11-2008 11:48 AM

Quote:

Originally Posted by Jace (Post 13766082)
bump for the mystery event I was banned from

:1orglaugh:1orglaugh:1orglaugh are you still here spewing your warez and lying nonstop?

What happened with the whole sponsor rss shit and the people you fucked?? That thing you were involved with?

It was revolutionary I heard fucking moron go back to your fucking whore wife for some crack

webair 02-11-2008 11:53 AM

Quote:

Originally Posted by Cyber-Hu$tler (Post 13766148)
Wonder if everything worked out for MUNK or eMonk or whatever his name was.

Everything was taken care of that day...client happy mission accomplished! There were many variables with regards to his issue that were not mentioned in this thread. As always there are three sides to every story. Enough useless drama back to work =)

Fap 02-11-2008 11:55 AM

(webair plug here)

AliGbone 02-11-2008 12:00 PM

I love da webair guys i got 18+ servers now all load balanced and hummin along making money while yous sit here and listen to dis joker jace and speak easy im making money. these guys not makin makkers so dey got time to squeal and dramatize. face it webair be da biggest and da best we all knows the dealz

boombaklots

boooyakassssha!

eMonk 02-11-2008 12:17 PM

Quote:

Originally Posted by Juicy D. Links (Post 13766125)
Webair is good

people that make up these things have been foulnd to be "working" in cahoots with competiting hosting companies...


Shame how low people go in biz.....

I am Mikes personal friend aside fromt he biz... i live 5 min from him and offices....

If i need shit i call the 800 line and its taken care of

fSome peeps afraid to pick up phone

i contacted live support twice about this issue. the problem is there is a manager assigned to every new work order. no one is allowed to work on orders but him. mike had to change my manager assigned to this work order so it could be done asap because mine was not around and i didn't receive a reply from him for more then 24 hrs.

everything has been sorted out and my new server is live - thx again mike! :)

eMonk 02-11-2008 12:44 PM

oh and Hristo :)

Jace 02-11-2008 12:59 PM

wow, an anonymous troll tryin to dig, how original

peeperpimp 02-11-2008 01:03 PM

Quote:

Originally Posted by baddog (Post 13757325)
Unless they had to special order the hardware, and informed you of that ahead of time, that is unacceptable IMHO.

I agree, maybe you should consider switching...


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