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OK, looks like there are a few cases of people being asked to send the same docs a couple of times for no apparent reason.
Maybe Michael_O could comment further on this? |
cockmeatttttttttttttttttt
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Does this mean I can't keep my epass with the name Gordon Fucking Gecko?
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Yeah.. methinks someone has an account under a false name ;)
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We have to follow Visa's Know Your Customer rules that is why we ask our Account Holders to send in documents based on the age of their account and the amount of money going through the account.
When you upload documents it can only be reviewed by trusted staff in our US office, no outsourced employees or someone that started working for us yesterday can review them, I am working remotely for ePassporte so even after 3+ years working for ePassporte I don't have access to the documents submitted. After documents are reviewed they are stored safely offline. You have 30 days to submit the documents if you do not want to submit documents you can withdraw the money in those 30 days. After then you need to contact us to unblock your account to be able to withdraw the money in your account. If you have any questions about this I will be happy to address them the best option at the moment is via email to [email protected] since ICQ is not working properly for me. |
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If you live with family/spouse we will accept a bill/statement in their name if you have the same last name. |
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See post #108 |
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Assuming epass now does require this from all users that also would mean that there should no longer be an issue with scammers and carders using epass to defraud sponsors now as well?
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Thank you for your response micheal. I still have a few concerns regarding how these documents are stored. You mentioned they are stored "online". This doesnt occur to me to be the wisest idea. Obviously you being an employee don't make the rules on where info is stored but perhaps you could pass along our/my concern regarding this. Once the id has been reviewed i cant see any reason for needing to retrieve it barring visa and the i.r.s. and both of those could be pulled from OFFLINE sources if the need arose. Keeping the i.d. "online" in any way just compromises its safety.
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Even a total Photoshop noob could alter the necessary docs.
This is much more ID than a US bank rquires to open a new account. Epass is in the US, but they aren't a bank. |
This only make our money safer.
Micheal been a great support over the years and if you have nothing to hide.. i'm sure you are safe over there. there is no reason to place lots of money there.. its not a saving account .. its a business accoutn with really low fees. |
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they required a state ID, passporte, utility bill and fingerprints |
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When the first round of id checks went around it cost me thousands of dollars in lost time and income, that could have been avoided by simply asking for the id when they opened the account, after having the reps straight lie to me over the phone about when my account would be unfrozen. Turns out i lost a few valuable domains that were set to autorenew because my account was frozen , not after 30 days but instantly. So don't mind if some people dont take YOUR word for it being "safe" and would like further assurances like the facts micheal pointed out above. |
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Few Americans even have a passport. |
They seem to want more info from americans than canadians because they only wanted gov id and copy of a credit card or something from me. I would never provide a copy of my bank statement, utility bill is just weird but kinda fucks over anyone who uses a post office box. I still have not provided anything and have stopped using epass but if i were to send these things i would black out my drivers license number and any other important numbers because there is just too much chance to get fucked over.
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When epass asked me for those same docs about 7 months ago, I was very skeptical, but I talked to them, they explained their position, and I ended up providing them with the docs. There are alternatives to a bank statement, so ask them for them.
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I'm not breaking any laws or hiding anything but it would be impossible for me to give epass what they are asking for, should they ask. Just saying, it's not always about someone trying to hide. :2 cents: |
On the flip side... they should provide those same docs to you. After all THEY are going to be holding your money, so who are they?
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I just listed what I gave them |
I tried sending money to someone using Epass, my bank denied it. When I called them to see what was up they said they banned the use of Epass because of too many fraud claims. Oh well.
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Hell i didnt even see you owned a program. I was referring to you trusting them to take the money you earnt from sponsors. "my balace is always about a few hundred bucks ... i only used it to buy content and pay for other services to other epass owners, and get paid by sponsors." |
i`ve sent the docs twice and Michael helped me every time I needed something. Hit him up. I think he is the only one who can help fast and good at epass :)
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interesting thread...
paypal does the same thing and they aren't a bank or FDIC insured. Pain in the ass when they start requesting docs and BS documentation.. Epassporte has the rights to ask about their customers in regards to ID since are a financial transaction company. Good points on both sides though in regards to what can and cannot be sent and all... If you don't have anything to hide, shouldn't be a problem. Banks in the US usually require 2 forms of ID, ss # and fingerprints so almost the same... And if you travel a lot internationally, you have a passport as a US citizen. Had my DL stolen and had to use it for ID for a few weeks. worked like a charm. |
Closed my ePassporte too yesterday! Their requirements are insane, they want me to print, fill, scan, and upload 12 different documents.... 2 contracts, passport, drivers licence, utility bill, front of card, back of card, bank statement, etc. I am not going to spend 2 days to get verified by an internet site... insane!
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Funny i never didn't need to send anything beside copy of id.
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It says in my option that i do not need to verify myself anymore when i reach the 5K balance. But then again, during travel in East Europe, they limited my card to controlled affiliate status. The only thing i cant do is use a CC to load my card, or receive funds from non-business accounts. Nevertheless, the limitations never hurt me. |
It's a little harder to compare epass to a bank. When you open a bank account someone physically sees you. With epass it's all done online thus the need for additional documents. Try opening a brand new bank account by phone at a bank you never did business with, let me know the process then.
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Not that i'm comparing the both, but if you think thats anal...then try to use Paypal hahah...
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Unbelievable. |
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Still remember those weeks back-and-forth trying to get my account sorted, faxes, international phone calls, emails you name it :( |
Standard stuff required by any bank.
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Nothing new, did mine last year
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Some people are in a unique situation and we are flexible and will work with the customer to get it solved. We just have rules that we have to follow. Providing a proof of address in your local language is not a problem, we have staff that reads a lot of different languages. If anyone have questions or problems getting their documents accepted send me a email to [email protected] and I will do my best to assist you. |
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look i love epass but you dont have to agree with everything they do to still like them. Nothing is perfect, i dont expect them to be perfect. Fact is my bank doesnt have a forum for me 2 bitch about things that annoy me or i would be doing that ( or at least not one you get actual responses or assume your complaints are being heard ) With that being said epass used the same method paypal used to get popular , let people deposit money with no id, then require lots of id to take it out. You might ask wouldnt it be simpler and less complaints to just ask for the i.d. at deposit time when they open the account. Yes but then people who didnt have the requirements wouldnt open an account and their money wouldnt be in the system. dayum anyone who thinks this isn't an intentional biz move has their heads in the sand. |
hxxp://gfy.com/showthread.php?t=884576
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This thread is fucking retarded.
First you guys whined about security, now that they've improved it you whine about them asking too much information to confirm it's you? Fucking dumbasses. |
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