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-   -   Goodbye Epassporte (https://gfy.com/showthread.php?t=889271)

Killswitch - BANNED FOR LIFE 02-21-2009 12:44 PM

Quote:

Originally Posted by PantieZ (Post 15530462)
I was using epassporte since 2003 - without any problems.
now they need some docs to verify my account, what a joke.

they want :
* Any formal, government issued proof of address (not including ID). This can usually be obtained at your local post office, or other local government agency.
* A bank-statement
* A utility-bill (phone, electricity, water, gas, etc...)

* Government Issued Photo ID

Whats next ? Fingerprints ? Color of my wifes undies ? My DNA ? :(

So i decided not sending the required docs, and say goodbye.

Anyone else ?

I don't mind it, I mean, they are just complying with VISA's rules and regulations. But oh well, fuck VISA right?

Dollarmansteve 02-21-2009 12:56 PM

oh noes, now epass can't be used:

a) by criminals to launder proceeds-from-crime
b) by individuals looking to evade taxes
c) by individuals engaged in various forms of credit card and bank fraud

The only reason a person would not want to provide identification to Epassporte is because they are engaged in illegal activity, period. There is no other reason.

Yngwie 02-21-2009 01:03 PM

Quote:

Originally Posted by Davy (Post 15530689)
Once your account reaches a certain amount ($5000), they require the authentification.
Nothing wrong with that. They will not ask you again once you send in the docs.

they will if you change your address. I had to do it 2 times in the span of 6 months, but it was not a problem.

Yngwie 02-21-2009 01:06 PM

of course, my account is now a Select Account

Barefootsies 02-21-2009 01:09 PM

Quote:

Originally Posted by Fungus (Post 15532043)
I don't understand why anyone that is legit wouldn't do this? I can understand scammers and the likes freaking out but honest people ?

:2 cents:

crockett 02-21-2009 01:10 PM

Quote:

Originally Posted by Slappin Fish (Post 15530607)
Everybody needs to send the docs when the balance exceeds $5000.

That's not true.. I never keep much in my epass, I withdraw it soon as I can get it out. I've also had well over 5k in payments sent to me but maybe only a total of 8k over the life of my account sent out.

I also just got a verification notice for my account, so it doesn't seem like it's any certain limit or I would have had to do this when they first started wanting verification. Seems kinda random IMO..

polish_aristocrat 02-21-2009 01:10 PM

Quote:

Originally Posted by Yngwie (Post 15532136)
of course, my account is now a Select Account

I upgraded my account to "select" just one month ago, after around 4.5 years using it... and they still want the docs now :(


makes no real sense

Yngwie 02-21-2009 01:12 PM

Quote:

Originally Posted by baddog (Post 15531530)
I never left a balance of more than a few hundred dollars. They asked me, so apparently you are incorrect.

what he meant is that after your account has reached a total of $5000 with all the transactions and shit. It didn't have anything to do with having $5000 in your account at one time. My account go hit with the document thing and I know that my epass account has had way over $5000 in total transactions.

Emma 02-21-2009 01:13 PM

I like epassporte

SmokeyTheBear 02-21-2009 01:13 PM

Quote:

Originally Posted by NYRangers (Post 15531509)
:1orglaugh

this has to be sarcastic and I'm still to drunk to catch it right? :1orglaugh

"a reasonable expectation that it's an American checking the id" :1orglaugh

yes when you go to a bank in america and open an account there is a reasonable expectation the person checking your id is american.
Quote:

Originally Posted by NYRangers (Post 15531509)

Christ, this cracks me up. Even if it was true what does that matter?

what does it matter if a citizen of another country has everything they need to steal your identity and it may be perfectly legal for them in their country to do this ?

hmm umm plenty of things wrong with this.


Quote:

Originally Posted by NYRangers (Post 15531509)

I love when people bitch about a company that makes their life so much easier suddenly seems shady to them.

huh ? i love epassporte , great service and a reasonable request they are asking

Quote:

Originally Posted by NYRangers (Post 15531509)
You knew what you were getting involved with, don't be surprised when "issues" arise.


huh ? so any company you do biz with if they suddenly start selling your info its ok because you started with them ?

if they already had your info they wouldnt be asking for it again.. when i signed up they made no mention of me submitting to them my i.d. and utility bill. are you saying its unfair to know what their privacy policy is and how they deal with your personal information ? :helpme

Yngwie 02-21-2009 01:13 PM

Quote:

Originally Posted by polish_aristocrat (Post 15532150)
I upgraded my account to "select" just one month ago, after around 4.5 years using it... and they still want the docs now :(


makes no real sense

the same happened to me so I just resent the exact same docs I did the first time and all went well.

crockett 02-21-2009 01:15 PM

Quote:

Originally Posted by Barefootsies (Post 15531552)
Nope.

When this situation comes up, I provide docs. I have nothing to hide, and play by the rules.

:2 cents:

It's not so much providing the docs for me, but rather is my info safe? Epass doesn't seem to be a "top notch" operation, I mean lets not kid our selves here..

They are set up in a third world country for a reason.. If some disgruntled employee decided to leave with lots of people's ID's what do you think would happen?

polish_aristocrat 02-21-2009 01:16 PM

Quote:

Originally Posted by Yngwie (Post 15532164)
the same happened to me so I just resent the exact same docs I did the first time and all went well.

well that makes you wonder what happened to the docs the first time...

edit: or did they ask you for the docs again, because you changed your adress on file?

polish_aristocrat 02-21-2009 01:18 PM

Quote:

Originally Posted by crockett (Post 15532167)
They are set up in a third world country for a reason.. If some disgruntled employee decided to leave with lots of people's ID's what do you think would happen?

actually you're never safe

remember how an-exmployee from some Lichtenstein bank sold their customers info to the German IRS one year ago...

SmokeyTheBear 02-21-2009 01:19 PM

Quote:

Originally Posted by RageCash-Ben (Post 15532053)
wow you got to be kidding me

I knew the terrorists would be behind this too. :1orglaugh

huh ? i said the 9/11 terrorists used fake id's and they did. They stole someones identity , most likely they stole it from someone who wasn't carefull about who has their identity.

Barefootsies 02-21-2009 01:19 PM

Quote:

Originally Posted by crockett (Post 15532167)
It's not so much providing the docs for me, but rather is my info safe? Epass doesn't seem to be a "top notch" operation, I mean lets not kid our selves here..

They are set up in a third world country for a reason.. If some disgruntled employee decided to leave with lots of people's ID's what do you think would happen?

I feel you BRO.

I have had to fax in W2 docs to Traffic Cash Gold, I.D.'s and business docs to processors, hosting companies, PayPal, credit card companies to get business credit, and others over the year(s).

I guess what I am saying is, I am just used to it by now. Plus I pay fore two credit monitoring services through credit bureaus. So I simply do not worry as much about it.
:2 cents:

polish_aristocrat 02-21-2009 01:19 PM

people with GFY postcount > 40k should be excluded from sending docs :2 cents:

Yngwie 02-21-2009 01:22 PM

Quote:

Originally Posted by polish_aristocrat (Post 15532171)
well that makes you wonder what happened to the docs the first time...

edit: or did they ask you for the docs again, because you changed your adress on file?


I changed my address so I assumed that this is why they asked for the docs again.

SmokeyTheBear 02-21-2009 01:30 PM

Quote:

Originally Posted by polish_aristocrat (Post 15532171)
well that makes you wonder what happened to the docs the first time...

edit: or did they ask you for the docs again, because you changed your adress on file?

no they asked for my id twice 2, the first time i sent it in like half dozen times before the account was unfrozen , the first time i asked specifically if this was the only time i would be required to do this, i was assured it was. I never changed my address.

SmokeyTheBear 02-21-2009 01:30 PM

it was about 2 years later.

NTSS 02-21-2009 01:37 PM

Quote:

Originally Posted by PantieZ (Post 15530462)
I was using epassporte since 2003 - without any problems.
now they need some docs to verify my account, what a joke.

they want :
* Any formal, government issued proof of address (not including ID). This can usually be obtained at your local post office, or other local government agency.
* A bank-statement
* A utility-bill (phone, electricity, water, gas, etc...)

* Government Issued Photo ID

Whats next ? Fingerprints ? Color of my wifes undies ? My DNA ? :(

So i decided not sending the required docs, and say goodbye.

Anyone else ?

Same here...this is my 3rd time having to do this, including when i signed up. it's a big fucking hassle!

NTSS 02-21-2009 01:40 PM

Quote:

Originally Posted by NOTR (Post 15531495)
Send them a copy of your utility bill simple as that.

This isn't something epass wants to do, it's Visa regulations. In order for epass to use the Visa network they need to abide by Visa rules.

Ok, I can understand once as a follow up to the initial signup process. But twice after that and within a year? How do you explain this?

polish_aristocrat 02-21-2009 02:06 PM

OK, looks like there are a few cases of people being asked to send the same docs a couple of times for no apparent reason.

Maybe Michael_O could comment further on this?

Juicy D. Links 02-21-2009 02:22 PM

cockmeatttttttttttttttttt

spacedog 02-21-2009 02:35 PM

Does this mean I can't keep my epass with the name Gordon Fucking Gecko?

quantum-x 02-21-2009 04:07 PM

Yeah.. methinks someone has an account under a false name ;)

baddog 02-21-2009 04:52 PM

Quote:

Originally Posted by Yngwie (Post 15532156)
what he meant is that after your account has reached a total of $5000 with all the transactions and shit. It didn't have anything to do with having $5000 in your account at one time. My account go hit with the document thing and I know that my epass account has had way over $5000 in total transactions.

I had a lot more than $5,000 go through that account more than 5 years ago. And now they decided I should give them more of my identity? I will ePass.

Michael O 02-21-2009 05:08 PM

We have to follow Visa's Know Your Customer rules that is why we ask our Account Holders to send in documents based on the age of their account and the amount of money going through the account.

When you upload documents it can only be reviewed by trusted staff in our US office, no outsourced employees or someone that started working for us yesterday can review them, I am working remotely for ePassporte so even after 3+ years working for ePassporte I don't have access to the documents submitted. After documents are reviewed they are stored safely offline.

You have 30 days to submit the documents if you do not want to submit documents you can withdraw the money in those 30 days. After then you need to contact us to unblock your account to be able to withdraw the money in your account.

If you have any questions about this I will be happy to address them the best option at the moment is via email to [email protected] since ICQ is not working properly for me.

Michael O 02-21-2009 05:10 PM

Quote:

Originally Posted by PantieZ (Post 15531330)
ok if a bank statement is not private, go ahead and post yours here ?!

We will work with you to satisfy your need for privacy, you can of cause block out the transactions.

Michael O 02-21-2009 05:11 PM

Quote:

Originally Posted by dial (Post 15531471)
can I ask what you came up with?

I have no issue with a passport, but I don't have ANYTHING with my name on it...no bank account, no utilities, etc

Send me a email to [email protected]
If you live with family/spouse we will accept a bill/statement in their name if you have the same last name.

Michael O 02-21-2009 05:14 PM

Quote:

Originally Posted by SmokeyTheBear (Post 15531018)
For everyone who says "whats the big deal" or "just like a bank "

I should remind you epassporte is not a bank , you get no interest , your money is not insured and you would never have opened an account without i.d. so thus the bank would never "seize" your money.

I should also remind you , you have no idea where your id is stored , what countries nationals have access to your id, what safeguards are in place to protect your id etc etc.

Epassporte has everything needed to thieve your identity.

Remember 9/11 , all those terrorists had fake identities they stole from someone , likely by hacking or having a plant in an org just like this.

In the usa you have a reasonable expectation that when you show your id at the bank , it is an american checking the i.d. and you have legal options if they dont honour your privacy, all this goes out the window when you willingly give your id to someone who may or may not be american , who may or may not be bound by privacy laws, who may or may not be linked to a terrorist organization.


See post #108

dial 02-21-2009 05:17 PM

Quote:

Originally Posted by Michael O (Post 15532935)
Send me a email to [email protected]
If you live with family/spouse we will accept a bill/statement in their name if you have the same last name.

thanks a bunch, just emailed you

After Shock Media 02-21-2009 05:19 PM

Assuming epass now does require this from all users that also would mean that there should no longer be an issue with scammers and carders using epass to defraud sponsors now as well?

SmokeyTheBear 02-21-2009 05:36 PM

Thank you for your response micheal. I still have a few concerns regarding how these documents are stored. You mentioned they are stored "online". This doesnt occur to me to be the wisest idea. Obviously you being an employee don't make the rules on where info is stored but perhaps you could pass along our/my concern regarding this. Once the id has been reviewed i cant see any reason for needing to retrieve it barring visa and the i.r.s. and both of those could be pulled from OFFLINE sources if the need arose. Keeping the i.d. "online" in any way just compromises its safety.

Michael O 02-21-2009 05:38 PM

Quote:

Originally Posted by SmokeyTheBear (Post 15533016)
Thank you for your response micheal. I still have a few concerns regarding how these documents are stored. You mentioned they are stored "online". This doesnt occur to me to be the wisest idea. Obviously you being an employee don't make the rules on where info is stored but perhaps you could pass along our/my concern regarding this. Once the id has been reviewed i cant see any reason for needing to retrieve it barring visa and the i.r.s. and both of those could be pulled from OFFLINE sources if the need arose. Keeping the i.d. "online" in any way just compromises its safety.

Documents are stored offline after they are reviewed.
Quote:

After documents are reviewed they are stored safely offline.

Blazed 02-21-2009 05:39 PM

Quote:

Originally Posted by SmokeyTheBear (Post 15533016)
Thank you for your response micheal. I still have a few concerns regarding how these documents are stored. You mentioned they are stored "online". This doesnt occur to me to be the wisest idea. Obviously you being an employee don't make the rules on where info is stored but perhaps you could pass along our/my concern regarding this. Once the id has been reviewed i cant see any reason for needing to retrieve it barring visa and the i.r.s. and both of those could be pulled from OFFLINE sources if the need arose. Keeping the i.d. "online" in any way just compromises its safety.

He said they are stored offline.

Matt 26z 02-21-2009 05:57 PM

Even a total Photoshop noob could alter the necessary docs.

This is much more ID than a US bank rquires to open a new account. Epass is in the US, but they aren't a bank.

Niktamer 02-21-2009 05:59 PM

This only make our money safer.

Micheal been a great support over the years and if you have nothing to hide.. i'm sure you are safe over there.

there is no reason to place lots of money there.. its not a saving account .. its a business accoutn with really low fees.

SmokeyTheBear 02-21-2009 07:42 PM

Quote:

Originally Posted by Michael O (Post 15533022)
Documents are stored offline after they are reviewed.

duh i must be blind sorry. Thanks for answering my questions and putting my mind at ease about a few issues.:thumbsup

dial 02-21-2009 07:45 PM

Quote:

Originally Posted by Matt 26z (Post 15533055)
Even a total Photoshop noob could alter the necessary docs.

This is much more ID than a US bank rquires to open a new account. Epass is in the US, but they aren't a bank.

I just opened a brand new account with PNC 2 months ago

they required a state ID, passporte, utility bill and fingerprints


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