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-   -   epass is officially worse than paypal (https://gfy.com/showthread.php?t=926412)

Klen 09-08-2009 09:50 AM

Well,my account was suspended once beacuse of complaint,but i got explanation from michael fast,i explain about what was that transcaction,and then my account was un suspended i even didn't lost that transcation.So this is kind a weird.

J. Falcon 09-08-2009 09:51 AM

Well this thread should get long...

Michael O 09-08-2009 09:51 AM

Quote:

Originally Posted by J. Falcon (Post 16292030)
Please explain how it works then. This seems like the ideal thread to get this cleared up. Is the thread starter a proven scammer or not? Or was his account terminated simply on a suspicion?

I will not post specifics on our policies other than it requires multiple complaints to get an account terminated.

milkit 09-08-2009 09:53 AM

Quote:

Originally Posted by Michael O (Post 16292031)
we don't terminate account based on one comlpaint and when we receive a complaint we look into it and of cause the person complaining have to have sent funds to the person they are complaining about but if we see a pattern we will terminate an account.

What do you want us to do?
If we don't terminate accounts after receiving multiple complaints then we are at fault and when we terminate accounts after multiple we are also at fault!

you could start by sendind an email saying "so and so" sent you money and is complaining. Just because they did in fact send the $ doesnt mean it is a legit complaint.

milkit 09-08-2009 09:56 AM

Quote:

Originally Posted by KlenTelaris (Post 16292037)
Well,my account was suspended once beacuse of complaint,but i got explanation from michael fast,i explain about what was that transcaction,and then my account was un suspended i even didn't lost that transcation.So this is kind a weird.

there are 2 types of recent activity on my account that I would personally consider suspicious.

One, i did blog writing for someone, only had half of their blogs, offered to redo the other half or send 50% refund. I ended up sending a refund but person was still unhappy. If thats a complaint, its without merit because i returned the funds.

second, in trying to refund him, I tried added 2 visa debit cards multiple times and it was declining and not verifying them over and over. I had no clue why, thought I was mistyping, etc. Then i noticed my old debit card from way back was also unverified and figured it only worked with credit cards and not debit. Again, looks a bit fishy, but nothing to ban me over.

Otherwise, I really dont know.

Klen 09-08-2009 09:58 AM

Quote:

Originally Posted by Michael O (Post 16292031)
we don't terminate account based on one comlpaint and when we receive a complaint we look into it and of cause the person complaining have to have sent funds to the person they are complaining about but if we see a pattern we will terminate an account.

What do you want us to do?
If we don't terminate accounts after receiving multiple complaints then we are at fault and when we terminate accounts after multiple we are also at fault!

Well,same as epassporte send various info about payments and news,it could send info about complaint.When someone start dispute on paypal,you see about which transaction is problem,who sending complaint,comment of complainer,etc.

milkit 09-08-2009 10:01 AM

Quote:

Originally Posted by KlenTelaris (Post 16292071)
Well,same as epassporte send various info about payments and news,it could send info about complaint.When someone start dispute on paypal,you see about which transaction is problem,who sending complaint,comment of complainer,etc.

exactly.

CaptainHowdy 09-08-2009 10:03 AM

Quote:

Originally Posted by Michael O (Post 16291929)
We have received multiple complaints against your account and then your account is terminated.

http://blogs.courant.com/colin_mcenr...-Doo-tv-06.jpg

Barefootsies 09-08-2009 10:07 AM

Quote:

Originally Posted by milkit (Post 16291879)
well that doesnt apply to me as I haven't lied about anything and they have my docs.

I was not saying YOU in general. I am saying a lot of these EPASS complaint threads end up being people who refuse to send docs and get closed, or a vary narrow group.

I do not broad stroke support EPASS and their policies either. I have had some things I did not like, and still do not like.

Quote:

Originally Posted by RayBonga (Post 16291939)
would make perfect sense if there were viable alternatives. As someone mentioned I would love to see some serious banks starting offering similar services... I thought mastercard was developing something a while back but never heard about it again.

I completely agree with you. However, I do not think most mainstream or financial institutions are in a rush to serve or service the online adult industry. Those that see this huge opportunity do not have the finances, or do not wanna take the risk.

:2 cents:

Evil-Dan 09-08-2009 10:08 AM

Quote:

Originally Posted by Michael O (Post 16291929)
We have received multiple complaints against your account and then your account is terminated.

Not for anything Michael, but I don't think its in your companies best interest to post details about anyone's specific account at ePassporte no matter what a toe rag they are

:2 cents:

milkit 09-08-2009 10:10 AM

Quote:

Originally Posted by Evil-Dan (Post 16292118)
Not for anything Michael, but I don't think its in your companies best interest to post details about anyone's specific account at ePassporte no matter what a toe rag they are

:2 cents:


he can email me the details. I just want an email better than "you had complaints, its closed, bye" at which point ill return here and say "hey i was given a fucking reason!" and my complaint will be retracted

Jet - BANNED FOR LIFE 09-08-2009 11:10 AM

so Batts got shitcanned

who cares? move along.

Lace 09-08-2009 11:53 AM

Yet another reason I personally stay away from epass. I'll stick to checks anyday.

WarChild 09-08-2009 11:55 AM

Batts you're a scammer and you've been scamming people using Epassporte for a long time now. Seems like they did a good job with this one.

J. Falcon 09-08-2009 12:28 PM

Quote:

Originally Posted by Jet (Post 16292423)
so Batts got shitcanned

who cares? move along.


Did you click on the wrong thread or something?

J. Falcon 09-08-2009 12:30 PM

Quote:

Originally Posted by WarChild (Post 16292749)
Batts you're a scammer and you've been scamming people using Epassporte for a long time now. Seems like they did a good job with this one.


This thread is not about Batts lol :1orglaugh

baddog 09-08-2009 12:52 PM

Quote:

Originally Posted by Michael O (Post 16292011)
We don't terminate accounts based on a complaint.

You have been around long enough to know that it is easy to set a stream of unverified complaints. :2 cents:

Jet - BANNED FOR LIFE 09-08-2009 01:02 PM

Quote:

Originally Posted by J. Falcon (Post 16292894)
This thread is not about Batts lol :1orglaugh


crawl back under your rock

J. Falcon 09-08-2009 01:18 PM

Quote:

Originally Posted by Jet (Post 16293043)
crawl back under your rock

How about you try paying attention? :1orglaugh:1orglaugh

TheDA 09-08-2009 01:18 PM

How did Batts get drawn in to this? :)

baddog 09-08-2009 01:20 PM

Quote:

Originally Posted by TheDA (Post 16293119)
How did Batts get drawn in to this? :)

Apparently everyone is Batts.

TheDA 09-08-2009 01:22 PM

Quote:

Originally Posted by baddog (Post 16293124)
Apparently everyone is Batts.

Well I'm pretty sure milkit isn't :)

J. Falcon 09-08-2009 01:28 PM

Quote:

Originally Posted by TheDA (Post 16293119)
How did Batts get drawn in to this? :)

There is another similar thread that talks about Batts also getting his epass account shut down due to numerous complaints from other account holders. In that case, however, I am 100% sure he got what he deserved.

Phallus Fondue 09-08-2009 03:01 PM

Quote:

Originally Posted by J. Falcon (Post 16293167)
There is another similar thread that talks about Batts also getting his epass account shut down due to numerous complaints from other account holders. In that case, however, I am 100% sure he got what he deserved.

oddly i noticed in that thread it was actually a public attack to get his account blocked by asking for and performing a swarm. people were posting and asking others to send in complaints to epass to get his account blocked. people encouraged more people, status checks were done and eventually someone claimed that thanks to everyone his account was suspended.

would be real easy to say "mr. scam screwed me out of some cash i loaned him, if he has screwed you too could you file a complaint today so that we can get this unpopular persons account blocked?" and get a shitload of assistance from people that were never scammed in the first place. mostly due to the fact that it seems people love to go out of their way to report, fuck with, harm, or generally troll others around here for sport.

now i have no clue if that batts person deserved it or not. nor do i have any clue if the person in this thread is not deserving of it as well. i just would see it as a major problem and hole in a site if they will terminate, let alone suspend someones account over complaints - if the complaints are not explained and some form of arbitration or proof be given for it to happen.

the hole we can not tell someone why we shit canned you line is fucking old and is just wrong. it is way to easy for a company to use that line on any nobody such as myself who never bothered to build up a name/rep for myself on the boards. if it is a nobody versus someone known - unless you have iron clad proof that can be verified you can be certain the nobody always will get bashed. i know people will say they say that so you can not figure out how they busted you, or to protect their security. that is still just bs and in any other job on this planet if someone kicked your ass to the curb, taking away your money, and gave you that line - nobody would accept it.

baddog 09-08-2009 03:16 PM

Quote:

Originally Posted by Phallus Fondue (Post 16293620)
oddly i noticed in that thread it was actually a public attack to get his account blocked by asking for and performing a swarm. people were posting and asking others to send in complaints to epass to get his account blocked. people encouraged more people, status checks were done and eventually someone claimed that thanks to everyone his account was suspended.

would be real easy to say "mr. scam screwed me out of some cash i loaned him, if he has screwed you too could you file a complaint today so that we can get this unpopular persons account blocked?" and get a shitload of assistance from people that were never scammed in the first place. mostly due to the fact that it seems people love to go out of their way to report, fuck with, harm, or generally troll others around here for sport.

now i have no clue if that batts person deserved it or not. nor do i have any clue if the person in this thread is not deserving of it as well. i just would see it as a major problem and hole in a site if they will terminate, let alone suspend someones account over complaints - if the complaints are not explained and some form of arbitration or proof be given for it to happen.

the hole we can not tell someone why we shit canned you line is fucking old and is just wrong. it is way to easy for a company to use that line on any nobody such as myself who never bothered to build up a name/rep for myself on the boards. if it is a nobody versus someone known - unless you have iron clad proof that can be verified you can be certain the nobody always will get bashed. i know people will say they say that so you can not figure out how they busted you, or to protect their security. that is still just bs and in any other job on this planet if someone kicked your ass to the curb, taking away your money, and gave you that line - nobody would accept it.

:thumbsup .. . . even with the typos

NetHorse 09-08-2009 04:04 PM

I could never trust epass with my money, it seems like such a shady operation. :2 cents:

Jdoughs 09-08-2009 05:21 PM

Quote:

Originally Posted by NetHorse (Post 16293981)
I could never trust epass with my money, it seems like such a shady operation. :2 cents:

I've moved a few hundred k through mine over the last years and never felt anything but happy.

cykoe6 09-08-2009 05:26 PM

Milkit is not Batts and he is no scammer either. :2 cents:

Voodoo 09-08-2009 05:27 PM

Quote:

Originally Posted by milkit (Post 16291675)
How does a company that deals with the important money of this many people have such horrible dispute/problem resolution procedures?

I tried to login to my account and it says blocked. I call some overseas callcenter and am told my account has been terminated. Why? "we can't give out that information"

I ask for a supervisor, same answer.

I email Michael Olsen, who seems to be the GFY king of fixing epass issues, and I am told its been terminated and can't be reopened.

Of course in all of this, I still have no clue why, no explanation, no way to fix it.

I hate paypal too but at least they are somewhat cival and have a dispute process and a person to contact that will give you some damn information.

Fuck epass.

That's because you're probably a scammer.

woj 09-08-2009 09:06 PM

Quote:

Originally Posted by Phallus Fondue (Post 16293620)
oddly i noticed in that thread it was actually a public attack to get his account blocked by asking for and performing a swarm. people were posting and asking others to send in complaints to epass to get his account blocked. people encouraged more people, status checks were done and eventually someone claimed that thanks to everyone his account was suspended.

would be real easy to say "mr. scam screwed me out of some cash i loaned him, if he has screwed you too could you file a complaint today so that we can get this unpopular persons account blocked?" and get a shitload of assistance from people that were never scammed in the first place. mostly due to the fact that it seems people love to go out of their way to report, fuck with, harm, or generally troll others around here for sport.

now i have no clue if that batts person deserved it or not. nor do i have any clue if the person in this thread is not deserving of it as well. i just would see it as a major problem and hole in a site if they will terminate, let alone suspend someones account over complaints - if the complaints are not explained and some form of arbitration or proof be given for it to happen.

the hole we can not tell someone why we shit canned you line is fucking old and is just wrong. it is way to easy for a company to use that line on any nobody such as myself who never bothered to build up a name/rep for myself on the boards. if it is a nobody versus someone known - unless you have iron clad proof that can be verified you can be certain the nobody always will get bashed. i know people will say they say that so you can not figure out how they busted you, or to protect their security. that is still just bs and in any other job on this planet if someone kicked your ass to the curb, taking away your money, and gave you that line - nobody would accept it.

One minor detail is that multiple people have to send the $$ to the "victim" first... it's not THAT easy to organize that... I don't think many "trolls" would go that far, it's one thing to leave an anonymous complaint, but it's a completely different level to send $$, leave $$ trail and probably break some federal laws at the same time... :2 cents:

Ron Bennett 09-08-2009 09:35 PM

Quote:

Originally Posted by RayBonga (Post 16291939)
...If you don't like the idea of sending extensive detailed personal information to an internet offshore company (epass) you have no real option. As someone mentioned I would love to see some serious banks starting offering similar services... I thought mastercard was developing something a while back but never heard about it again.

One's information is probably as safe with ePass as it is with PayPal, or even many major banks, that also offshores its back operations.

In particular, PayPal asks many people to submit much of the same info (scans of driver license, utility bills, bank statements, etc) as ePass does; sent to India and who knows where else. No escaping globalization in the money system other than using cash / barter instead.

To digress somewhat, even using a small community bank / credit union is no guarantee of information privacy, since most of them use one or more 3rd party systems, many of which utilize offshore labor, such as for verifying new customers, generating bank statements, managing on-line banking, etc.

Ron

natas 09-09-2009 09:50 AM

Quote:

Originally Posted by Kenny B! (Post 16291706)
Been with Epass since the start and if you play by the rules you shouldn't have an issue.

been with them I don't know how many years. 5. 6, more?

never had one single issue. Epass rocks and Michael always sorts my shit out quickly :thumbsup

Fletch XXX 09-09-2009 09:56 AM

Quote:

Originally Posted by Evil-Dan (Post 16292118)
Not for anything Michael, but I don't think its in your companies best interest to post details about anyone's specific account at ePassporte no matter what a toe rag they are

:2 cents:

I always liked the FBI/Gov/Whote House official response to stuff like this: We do not discuss things still under investigation. :1orglaugh

drriley 09-10-2009 09:42 AM

Among other issues, and I'm sure that I'm not alone in thinking this, is why should Epassporte undertake any investigation or take any action in the first place. For example, if someone that I do business with is concerned that I have somehow civilly or criminally wronged them, they do not go to the bank with a complaint and have the bank investigate. The complainants options are the civil courts or police.

However, if Epassporte feels that they do, in fact, have a legal responsibility to investigate and act upon complaints, then there needs to be a formalized system in place, and it needs to be clearly communicated to all involved. The process must also be open -- not conducted in secret with the account holder never having heard a word of any kind from the complainant or Epassporte, and then suddenly being told that their account has been closed because anonymous (to the account holder) complaint(s) of a completely undisclosed nature have been received, and a secret inquiry was conducted and the account terminated with no recourse. At the very least, it should be mandatory that complainants first contact the account holder and attempt to resolve any disputes. After that, any unresolved complaints need to be carefully vetted for validity, and to determine whether it is rightly a case for the courts and/or police.

If on the other hand, Epassporte asserts that they have no legal responsibility to investigate and act on complaints, and are doing it solely out of supposed good will, then this also needs to be clearly communicated to all involved, and customers will have to decide for themselves if they wish to do business with a company that has decided to act outside of any legal responsibility and who may, at any time, terminate an account after they hold a secret investigation into alleged complaints.

Among other things, the secrecy could make it appear that accounts are terminated, at random, in order to line the pockets of Epassporte (corporately or of individuals within the company). Of course Epassporte would say this would not be the case, but surely you can appreciate that it could appear that way when everything is conducted secretly.

If there is legitimacy to Epassporte investigating and acting on complaints, then there should be NO objections to establishing a formalized open procedure for this purpose. In fact, it would be well advised as should a former account holder seek remedy, against Epassporte, in a court of law, that court is not going to be very impressed by an informal and secretive process having been in place. In fact, I suspect it is only a matter of time before a single or a class action case is launched.


Quote:

Originally Posted by Michael O (Post 16292031)
we don't terminate account based on one comlpaint and when we receive a complaint we look into it and of cause the person complaining have to have sent funds to the person they are complaining about but if we see a pattern we will terminate an account.

What do you want us to do?
If we don't terminate accounts after receiving multiple complaints then we are at fault and when we terminate accounts after multiple we are also at fault!


J. Falcon 09-10-2009 11:22 AM

Quote:

Originally Posted by Ron Bennett (Post 16295191)
One's information is probably as safe with ePass as it is with PayPal, or even many major banks, that also offshores its back operations.

In particular, PayPal asks many people to submit much of the same info (scans of driver license, utility bills, bank statements, etc) as ePass does; sent to India and who knows where else. No escaping globalization in the money system other than using cash / barter instead.

To digress somewhat, even using a small community bank / credit union is no guarantee of information privacy, since most of them use one or more 3rd party systems, many of which utilize offshore labor, such as for verifying new customers, generating bank statements, managing on-line banking, etc.

Ron

Good points :2 cents:

SmokeyTheBear 09-10-2009 12:12 PM

Quote:

Originally Posted by Ron Bennett (Post 16295191)
One's information is probably as safe with ePass as it is with PayPal, or even many major banks, that also offshores its back operations.

In particular, PayPal asks many people to submit much of the same info (scans of driver license, utility bills, bank statements, etc) as ePass does; sent to India and who knows where else. No escaping globalization in the money system other than using cash / barter instead.

to be fair i have never heard of anyone besides paypal asking for that info. I have accounts at a few major us banks , i have never been asked for even 1 of those things..ever.

so really the only argument is "well paypal does it "

milkit 09-13-2009 11:09 PM

Quote:

Originally Posted by Michael O (Post 16292023)
I will get back to you within 24 hours.


so almost 6 days later, i get this email

Quote:

Hi I am sorry but Account Verification have told me that your account havebeen terminated for multiple complaints.If you have any questions to this you need to contact them at [email protected] Regards,Michael Olsen
same ol' bs with no reasons, no proof, no clue what the complaints are/were/whatever.

of course the response i get from "account verification" is this

Quote:

Dear Brandon, In regards to your earlier call as you informed that your account wasnever involved in fraudulent activity and it was terminated. However, wehave forwarded this request to our Account Verification Department andthey re reviewed your account. We are sorry to inform you that youraccount cannot be returned to normal status. We apologize for the inconvenience caused. If you have any further concerns, please do not hesitate to contact ourCustomer support which is listed below. -- Best Regards, Brian.I ePassporte Account Holder [email protected]hone:1-310-301-2001
so whatever, I give up. and fuck epass.

Ron Bennett 09-14-2009 02:34 AM

Quote:

Originally Posted by SmokeyTheBear (Post 16303293)
to be fair i have never heard of anyone besides paypal asking for that info. I have accounts at a few major us banks , i have never been asked for even 1 of those things..ever.

Most likely because you opened the bank accounts in person.

Also, if you opened the bank accounts many years ago, it's likely you were never asked for anything, other than, maybe, at most, a drivers license / state id. Though years ago, most didn't even require that. One just provided them a few basic details (name, address, and usually social security number), and they assumed it was accurate.

These days, most all U.S. banks require a government issued id and will scan a copy of it, plus will often ask for a second id, such as a major credit card. There's no trust at all these days - the customer is assumed a "criminal".

Quote:

Originally Posted by SmokeyTheBear (Post 16303293)
so really the only argument is "well paypal does it "

Many on-line sites require additional info, because it's very difficult to verify one's identity on-line. Even domain name registrars, such as eNom, will sometimes ask for a scan of one's drivers license, utility bill, credit card statement, etc. It's not just a PayPal thing, far from it.

Ron


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