Give him a refund, but send it as a check in the mail, with your site domain as the return address.

I would refund and get rid of him, then ban him from ever signing up again.
$20 is not worth it

Yes, I would give him a refund, might as well because the billing companies will with a no questions asked attitude (Thank YOU Visa)

I would also add his card to the fraud database and make a note in his account explaining why


spaz

Hell no!
Cancel him, black list him as fraud and contact his issueing bank just for wasting your time.

Sound decision. Your time is worth more than the $20 refund.

He thought it was dating? Do you have an affiliate e-whoring your site?

I had few of such jerks before...they were always very rude and threatend with everything possible. I always replied to them that if they think they are just going to use my site and not pay, I will call the police on them and report fraud. They were all super nice afterwars and apologized.

What a bunch of poor business people most of you are.

Refund at once. You already lost way more that $20.

Worry about making money and spend your time productively.

Absolutely, refund him. A chargeback hurts you, not him.

Agreed :2 cents:

Then he can tell 10 friends about the great porn site where you can download porn for free and get a refund. Then they can tell 10 friends and so on. I'd rather take this one chargeback than start giving out refunds to dozens of his friends and friends of friends every week.

Oh yeah fiddy freeloading bastards

Teaching "arrogant surfers who think they can do anything" a lesson = making money.

:2 cents:

What a fucking retard, charge back is fraud 90% of the time, we cant do shit about that?
how about a registry with names and shit in it?

I recently had a guy email me 3 hours after he joined and asked for the charge be removed from his card cause he didn't make the charge and he threatened to make a police report of fraud against me if i didn't remove the charge from his card. Now I have np refunding if it's a valid reason but this guy somehow knew there was a charge on his card 3 hours after he joined and said he didn't make it. The IP of his email he sent me was the same as the ccbill join IP. And him threatening to make a police report just pissed me off and I told him to do it cause I had matched his IP from his email to the join and if he was going to be a jerk about it threatening me then I would not refund him. The next day his wife emailed and said that he couldn't have joined the site cause he was at work that morning.. I told her straight up to feel free to dispute the charge with their bank if they wanted but ccbill would ban their card from any future joins and never heard from them again and no chargeback came from them. My CB ratio is so low that I'm not going to be bullied into refunding.

ADG, you might try to send him an email that says that you take fraud seriously and that you will NOT being refunding him, but instead you reserve the right to speak to law enforcement to file criminal charges against him and potentially start a civil case as well. Specifically mention that you or your attorney's have logs of his activities and that your investigators may contact him or his neighbors at home or attempt to contact him at his place of employment if necessary while investigating the case. That will probably scare the shit out of him that he might potentially be embarrassed and make him back down.