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Brad Mitchell 12-20-2009 07:27 AM

lol damn auto-complete... not Carnage, Carma

They all have good products, basically, and most are in the same price range. My advice is to speak with each of them and see which is the best fit for your business and then weigh in feedback from everyone. I also advise to pick the product that works as you require from initial installation so that you don't require custom programming.

Brad

NikKay 12-20-2009 09:49 AM

Quote:

Originally Posted by nata25 (Post 16663280)
What a carnival of anonymous:) Who are you please? We never had any client with ICQ or domain like in your sig.
Answer please, let me find YOUR ticket and show to all that at least you quoted not all the message - let's see the real idea of support message. :)

Your responses are indicating the kind of support you probably offer.

dig420 12-20-2009 11:43 AM

All of these fully managed hosting plans include the Elevated X CMS lease in their price. Note - Package pricing does not include our 1 time $500 CMS setup fee.


MojoHost Packages: (www.mojohost.com)
---------------------------------------------------------------------

dig420 12-20-2009 11:47 AM

Quote:

Originally Posted by Gerco (Post 16662795)
Why? MAS has not had an update since 2005. No one seems to be able to skin it, documentation is is like a another language. With out direct support from mansion I have not met anyone yet that has actually been able to make it work. I own it and am looking for the right CMS to get so I can dump it.

I say Carma because I've tried another inexplicably well regarded CMS and I couldn't make it work with multiple sites. The CMS company itself couldn't make it work. A fuckload of techs I hired to make it work couldn't make it work. After all the bullshit, hassle and thousands and thousands of wasted $$ I hit up John, got Carma, problem solved immediately. It was night and day. So that's why I like Carma. They also have a ticketing system in place, and while they don't answer their tickets with the regular four second response time of Natnet (the Kings of Customer Service) they do answer them promptly, and they answer them 100% of the time.

As far as MAS goes... well I know Oystein ;) Can't see him putting out anything and not supporting it directly but I'm not speaking from personal experience re MAS, admittedly.

dicknixon 12-20-2009 01:24 PM

Get ElevatedX. Great support, total template flexibility and great people behind it.

IsisLee 12-20-2009 03:52 PM

Elevated X rocks and their support is great!

Gerco 12-20-2009 05:27 PM

Quote:

Originally Posted by dig420 (Post 16666253)
I say Carma because I've tried another inexplicably well regarded CMS and I couldn't make it work with multiple sites. The CMS company itself couldn't make it work. A fuckload of techs I hired to make it work couldn't make it work. After all the bullshit, hassle and thousands and thousands of wasted $$ I hit up John, got Carma, problem solved immediately. It was night and day. So that's why I like Carma. They also have a ticketing system in place, and while they don't answer their tickets with the regular four second response time of Natnet (the Kings of Customer Service) they do answer them promptly, and they answer them 100% of the time.

As far as MAS goes... well I know Oystein ;) Can't see him putting out anything and not supporting it directly but I'm not speaking from personal experience re MAS, admittedly.

It took me walking up to Oystein at the Flordia Internext to bitch about Ross to finally get the ball rolling on a ticket I had put in and PAID 500 bucks to do AFTER waiting for over 3 months to get it done. (It was a server move within the same hosting company, just a newer faster box and an edit to the members area layout which could only be done by Ross)

See, I had paid Ross (Mansion) extra back in the beginning to setup my members area so I could sort it via the different models we shot with. (I believe this may be able to be done in newer versions but not sure)

They also did the design work inside the members area, and I don't have any of the design originals so I can't even edit it.) But, no designers seem to know how to design for MAS.

His (Ross) coding meant I could not just go in and do what I needed to to change the site. (the change was basically taking all the content and putting into one large video category. and to get the rotation working.)

On that note, I have NEVER been able to run multiple sites. I tried once to setup a second site and wanted to use MAS as it's backend... even ROSS couldn't get it to work. (finally shelved it).

When he finally did do it, it was not done right, (lost my actual video "page" where the video opened up in the player now it only pops up) enough to work so I just finally said screw it and let it go. In the ticket I literally laid it out step by step what I needed. I would post screen shots of the actual tickets and dates, but all I can access are my emails back and forth with them as my access to the ticket system seems to be out once again. (I just tried)

Recently, (this spring) I move again to Mojohost. They (Mansion) wanted 600 bucks to move the script over. Mojohost did if for free and I don't think it took them all of 10 minutes to make it work.

But, at this point I'm afraid to touch anything in there for fear it will completely take down my site. (Like adding the JWplayer so I can do Flash video in the members area) Sure, they have some instructions for how to do it on Mansions support site, but with the history of this script changing one fricken period could spell disaster. Mojohost has offered to help and try to get the jwplayer installed so I can use the wowza server I have, I'm still just scared it will somehow take down the script and my business will be shutdown. And, even if they did get it working, there is no instructions on of course how to use it, or how to upload video so the script could see it etc.. it would be a total hack job at best and do I really feel like running a 6 thousand dollar hack job? (LOL don't twist my words, Mojohost's work wouldn't be any sort of hack, just the instructions that I have seen supplied my mansion to do this.) It of course also bring up the fear that, when the day finally does come, would doing this change make it impossible to update the script? I say yes. But then again, since the scripts not seen an update of any sort in almost 5 years, I guess that should be the least of my worries.

I'm done with this script. I was one of their first customers, I help sell a few other copies to others I knew and I paid multiple times for add ons and script ideas the ended up in the main script. Do I feel a little sour.... you bet.

BNMedia 12-20-2009 06:17 PM

I have used Awiz for a couple of years on kinkykicks.net and it has worked great for me. I certainly never have had any trojan or other vulnerabilities and support has always been top notch. I tried Sitedepth on tyrantteasers.com and found a little more flexibility for what I wanted, although I did finish up paying for extra mods, but Sitedepth support is very hit and miss.
I find my self needing a little bit more now as we develop and I am in the process of rebuilding kinkykicks.net using ElevatedX. As everyone suggests ElevatedX is indeed an awesome bit of kit, but it is of course significantly more expensive. I was tempted into a package to include hosting with Webair and so far my experiences are all good.

247mg 12-21-2009 04:39 AM

Friend, please stick to topic dont fight concentrate what we are doign market is stil very tight dudes...... concentrate to make more and more nto just argu with fellow webmasters....

Finally decided to go with elevated X

SubAms 12-21-2009 07:22 AM

Quote:

Originally Posted by dpapa (Post 16668050)
Finally decided to go with elevated X

Great choice :thumbsup

nata25 12-21-2009 10:39 AM

Quote:

Originally Posted by NikKay (Post 16666050)
Your responses are indicating the kind of support you probably offer.

It goes without saying that my responses are indicating my personal aversion to the facts misrepresentation. Exactly because I know how aWIZ support does work in reality.
The kind of support we are providing is estimated by our customers on our huge board and in testimonials section. Each opinion there has a website reference and webmaster's name, so it's easy to check. Facts does matter, not an idle talks:)

nata25 12-21-2009 10:43 AM

Quote:

Originally Posted by LeRoy (Post 16661862)
Awizz support sucks ass IMO
Sent in a ticket and the response was "Let us know when you have a real problem" lol

Mr. LeRoy doesn't want to make things clearer as I asked, NP - I found this ticket by the quote since it were the only such answer during a years.
I'll skip all essential details to keep the professional ethics, but am forced to answer to the idle charge in any case.

So, to the ticket:
Question: [blah-blah]. Can this be done? (the question about nothing, no details, no problems. Just a general question)
Responded in 6 minutes (5:12 pm/5:18 pm).
Answer: Yes, it can be done.

Mr. LeRoy is asking again and in 7 minutes (7:23 pm/7:30 am) gets response to next general question and then (only then!) he is kindly asked to use support tickets when he have real support cases, i.e. any kind of problems with the script. Why so? The support board is especially for all general questions, not the support tickets.

The fact: Mr. LeRoy's question were never answered just "Let us know when you have a real problem" - as he tried to interpret here.

Besides this case, Mr. LeRoy for some reasons forgot that he filled a couple of other tickets before and after this one - and all of em were responded in all details, and all his problems were solved (although they were caused just by unattention, browser cache, billing's relations etc - and never by aWIZ script). So he knows perfectly that any substantial question gets fast and substantial answer in aWIZ support.

However that's all probably should be considered as a criminally bad, slow or boorish support:)

Quote:

Originally Posted by LeRoy (Post 16661862)
Deleted it all and put up WP CMS.

I just clicked the script link at the Mr. LeRoy's ticket - and of course the script is on the place.

One wise man said: the worse lie is a bit mutilated truth.

Zuzana Designs 12-22-2009 07:51 AM

I have been working with AJ and ElevatedX for several months. If you're looking for a great cms with great support then Elevatedx is the script for you. They are constantly working with the industry to provide all the tools you need to run and manage a successful site. It’s great to see a company that understands what this industry needs and goes above and beyond to do that.

Brad Mitchell 12-22-2009 10:37 AM

Quote:

Originally Posted by dig420 (Post 16666243)
All of these fully managed hosting plans include the Elevated X CMS lease in their price. Note - Package pricing does not include our 1 time $500 CMS setup fee.


MojoHost Packages: (www.mojohost.com)
---------------------------------------------------------------------



This is appearances only, just to simply things from the surfer perspective. Clients that choose any of these packages end up in direct relationships with both my company and ElevatedX. They pay MojoHost the prices shown on ElevatedX *LESS* $150 (which is what they pay directly to ElevatedX) and they pay their install fee direct to ElevatedX. All we have done here is made it easy for people to shop for these things and bundle them together. There has never been any financial relationship between MojoHost and ElevatedX outside of AJ paying us monthly for his own server rental.

I'm truly indifferent and impartial. All that is important to us is that our clients are happy with our service. As much as we are able to, we make our best effort to help and guide clients into other purchases which meet their goals and help them to grow their business - regardless of vendor selection.

MojoHost has never, and I mean NEVER received a referral commission for Manion, TMM, ElevatedX, PaysiteCMS, Awiz, Proxigence, Strongbox or any other company.

Cheers,

Brad

AJHall 12-22-2009 11:34 AM

Quote:

Originally Posted by Brad Mitchell (Post 16672917)
This is appearances only, just to simply things from the surfer perspective. Clients that choose any of these packages end up in direct relationships with both my company and ElevatedX. They pay MojoHost the prices shown on ElevatedX *LESS* $150 (which is what they pay directly to ElevatedX) and they pay their install fee direct to ElevatedX. All we have done here is made it easy for people to shop for these things and bundle them together. There has never been any financial relationship between MojoHost and ElevatedX outside of AJ paying us monthly for his own server rental.

I'm truly indifferent and impartial. All that is important to us is that our clients are happy with our service. As much as we are able to, we make our best effort to help and guide clients into other purchases which meet their goals and help them to grow their business - regardless of vendor selection.

MojoHost has never, and I mean NEVER received a referral commission for Manion, TMM, ElevatedX, PaysiteCMS, Awiz, Proxigence, Strongbox or any other company.

Cheers,

Brad

Well said. I should also confirm that our position is the same. Elevated X DOES NOT receive any money or compensation for offering the hosted CMS packages from either MojoHost or Webair.

We still pay MojoHost $150 every month for our own Web hosting account.

Elevated X receives NO commission or incentive for any referrals we provide to Web hosts, feed companies, designers or script companies and has NEVER received a referral commission from anyone.

AJ

CaroMark 12-22-2009 01:31 PM

Elevated X is a great product and is certainly what I would gravitate towards due to all of the good things and praise I have heard about it from very reputable sources.

Ross the Boss 12-23-2009 03:10 AM

Now, I would not normally post in other product's threads, congratulations to dpapa for his decision. But I just could not let those accusations thrown on MAS and Mansion Productions without an answer.

Quote:

Originally Posted by Gerco (Post 16667061)
...a ticket I had put in and PAID 500 bucks to do AFTER waiting for over 3 months to get it done. (It was a server move within the same hosting company, just a newer faster box and an edit to the members area layout which could only be done by Ross)

If necessary, we can provide proof that this was not a simple server move. Many settings had been changed or screwed up, and it took multiple hours of the Mansion support team to fix. It has never been a secret that the assistance for a server move is a paid service. A work order for members area layout changes is also subject to additional charges if the customer does not choose to do it in-house following instructions and documentation. The delay in service must have been caused by a delay in getting the funds for these and other services completed by Mansion.

Quote:

Originally Posted by Gerco (Post 16667061)
See, I had paid Ross (Mansion) extra back in the beginning to setup my members area so I could sort it via the different models we shot with. (I believe this may be able to be done in newer versions but not sure)

Yes, it can be done out-of-the-box in versions since 2005. Your last version upgrade is from April 2007. I have email to track that we helped you to your specifications with this.

Quote:

Originally Posted by Gerco (Post 16667061)
They also did the design work inside the members area, and I don't have any of the design originals so I can't even edit it.) But, no designers seem to know how to design for MAS.

I can find in emails/ticket history that you have requested and received the design sources for your affiliate system site (anotherprogram.com).

Have you ever asked for the sources of extremehole.com members area? I am sure they would have been sent to you if you had. Please do this, as we will send you your design.

Quote:

Originally Posted by Gerco (Post 16667061)
His (Ross) coding meant I could not just go in and do what I needed to to change the site. (the change was basically taking all the content and putting into one large video category. and to get the rotation working.)

Many other MAS customers do this, as they have taken the time to read the documentation, ask questions, and learn how to manipulate the software themselves. Some customers do not have the technical skills or the time to bother with it or learn even simple things. In these cases the client usually hires 3rd party webmasters/developers to do the job or pays Mansion Productions additional support fees for such work. I don't see anything wrong with this.

Quote:

Originally Posted by Gerco (Post 16667061)
On that note, I have NEVER been able to run multiple sites. I tried once to setup a second site and wanted to use MAS as it's backend... even ROSS couldn't get it to work. (finally shelved it).

Now that really sounds ridiculous. :Oh crap If needed we can provide samples or put you in touch with people who are running 100s of sites within the same MAS installation, sharing completely or partially the same content. That has been a key feature for MAS from day one.

Quote:

Originally Posted by Gerco (Post 16667061)
When he finally did do it, it was not done right, (lost my actual video "page" where the video opened up in the player now it only pops up) enough to work so I just finally said screw it and let it go. In the ticket I literally laid it out step by step what I needed. I would post screen shots of the actual tickets and dates, but all I can access are my emails back and forth with them as my access to the ticket system seems to be out once again. (I just tried)

I don't remember such an issue... If you do have these e-mail screen shots or record of these ticket numbers, I would like to look into it because I absolutely believe in providing superior support to our clients.

Regarding no access to the ticket system - there has always been a working link for "Lost password" which you can use to regain access.

Quote:

Originally Posted by Gerco (Post 16667061)
Recently, (this spring) I move again to Mojohost. They (Mansion) wanted 600 bucks to move the script over. Mojohost did if for free and I don't think it took them all of 10 minutes to make it work.

The $600 fee is a standard fee that we apply towards all customers in such situations. Most of the time server/hosting moves do not go smoothly and may need hours and days of communication between Mansion, the customer and the new host, plus fixing lots of paths in files, templates and symlinks. The customer is always given a choice though; the same had been suggested to you when you asked:


We can waive this reinstall fee ONLY if you are certain that the new server is a complete mirror of the old one, with regards to paths of the document roots for MAS and the sites powered by MAS, and with regards to the software and php settings required by MAS. If this is the case we only need the ssh login and the IPs assigned to the domains on the new server to do a superficial test and advise if it is ok to switch the DNS or there is work to be done first.


Quote:

Originally Posted by Gerco (Post 16667061)
But, at this point I'm afraid to touch anything in there for fear it will completely take down my site. (Like adding the JWplayer so I can do Flash video in the members area) Sure, they have some instructions for how to do it on Mansions support site, but with the history of this script changing one fricken period could spell disaster.

January this year you kindly asked for our services in the extremehole site redo and adding a streaminh H.264 option to all or part of your videos. But you never got back to us on this job after our reply, not even to say "no thank you".

Quote:

Originally Posted by Gerco (Post 16667061)
Mojohost has offered to help and try to get the jwplayer installed so I can use the wowza server I have, I'm still just scared it will somehow take down the script and my business will be shutdown. And, even if they did get it working, there is no instructions on of course how to use it, or how to upload video so the script could see it etc.. it would be a total hack job at best and do I really feel like running a 6 thousand dollar hack job? (LOL don't twist my words, Mojohost's work wouldn't be any sort of hack, just the instructions that I have seen supplied my mansion to do this.)

I do not know how much more to emphasize that we've never refused support or advice to any current client. Even in cases when the client or their staff have made mistakes and caused a page to go down, Mansion support team has always been and will be here to react and fix it, no matter that it had not been caused by a malfunction of the software.

Cory, I really do not see any reason to continue a fight on the boards. If you have any issues with the CMS, or just want to say anything, you've always been welcome to use our emails and support system.

NetwErk GUrl 12-24-2009 02:22 AM

New mas 2.0!
 
It is true that there haven’t been many ADVERTISED updates for MAS since 2005 and particularly true that the MAS promo site has not been updated recently. This doesn’t mean that the software itself has not been updated! All of our current MAS clients will confirm that every couple of months there have been minor features and improvements added into their standard release. At least twice a year there have also been major features developed and released, all into our current version and to the benefit of our client base.

While improving our live production line v.1.8 of MAS, with out a lot of press and fan-fare, we have been focused on developing the long anticipated version 2.0 of the product (featuring all that the latest v. 1.83 has plus more)! We’ve been saving up all of our bells and whistles press releases for the real deal and we admit this has been a reason for letting the promo site and the documentation lag behind.

But any customer who has asked for help or information, via support tickets or emails has always received it in full. No matter what the question, how to do anything, what recent features had been added, how best to use them and so on, our support staff has been responsive and helpful, and many times our support staff & webmasters have even completed the requested template jobs for free so that it is easier for the customer to see and learn from the completed example, always accompanied by thorough explanations.


Quote:

Originally Posted by Brad Mitchell (Post 16665179)
How about some honesty?

MAS hasn't been updated in ages, both Mansion and Carnage are hopefully forthcoming with better products.


The new major version release is on its way to be publicly announced at the very beginning of 2010.
And Brad, you can easily tell how short the "ages" of no updates has been by looking at the file modification dates of scripts within the MAS directories of the many MAS customers who host with MojoHost :)
But again I will say we honestly admit our fault for not updating the manuals and the promotional site as often as we should.

There is a lot of opinion in this thread that has me scratching my head. I know that we have tons of happy clients using MAS, so I guess it may just be a case of the squeaky wheel...

In any case we’re very excited about MAS 2.0 and I’m happy to discuss it with clients or potential clients at length so hit me up if you have questions. And of course, if you're having trouble with your MAS software PLEASE do feel free to contact me! It is my job to make it better. :)
Ananda

Les Grossman 12-24-2009 02:28 AM

Wow, this thread spun a little left.

Brad Mitchell 12-24-2009 10:27 AM

Quote:

Originally Posted by NetwErk GUrl (Post 16678363)
The new major version release is on its way to be publicly announced at the very beginning of 2010.
And Brad, you can easily tell how short the "ages" of no updates has been by looking at the file modification dates of scripts within the MAS directories of the many MAS customers who host with MojoHost :)
But again I will say we honestly admit our fault for not updating the manuals and the promotional site as often as we should.

There is a lot of opinion in this thread that has me scratching my head. I know that we have tons of happy clients using MAS, so I guess it may just be a case of the squeaky wheel...

In any case we?re very excited about MAS 2.0 and I?m happy to discuss it with clients or potential clients at length so hit me up if you have questions. And of course, if you're having trouble with your MAS software PLEASE do feel free to contact me! It is my job to make it better. :)
Ananda

Hi Ananda,

Let's sit me down in Vegas and teach me what I don't know about the current and coming soon versions of MAS. I'm always learning and appreciate having the most up to date information to share with our clients, when asked.

Brad

GrouchyAdmin 12-24-2009 10:33 AM

I've worked with both MAS and EX. They both have their upsides, and their downsides.

It all really depends on what your needs are - there is no such thing as a 'catch all'; there are always things you're not going to like.

End Statement: Ross and AJ are both wonderful to deal with, and will get the job done.

lazerbunny 12-24-2009 10:40 AM

Quote:

Originally Posted by AJHall (Post 16657252)
3) Adding content sets to the system by hand isn't as bad as many people think. Recently while working on our CMS demo site I was able to add about 275 scenes in 2 days by myself including titles, descriptions, associating models, and cropping a preview thumbnail for each. It's actually not "that much" work considering it's a 1 time project and the benefit is great.

Most times unless someone has over 1000 sets of content they opt for doing it manually since the time/cost benefit of automation usually doesn't make sense for a project that would only take a week or so to complete if done by hand.
AJ

I added my main sites content,(in about 2 days) and launched 4 new sites.. in a month.

OY 12-28-2009 12:19 PM

Quote:

Originally Posted by Brad Mitchell (Post 16679422)
Hi Ananda,

Let's sit me down in Vegas and teach me what I don't know about the current and coming soon versions of MAS. I'm always learning and appreciate having the most up to date information to share with our clients, when asked.

Brad

Brad,

That sounds good. I will be there too so that we can sit down and SHOW you the upcoming version 2.0 - I think you will be very impressed.

Sidenote: Interesting how quick threads die down once some truths comes into play :upsidedow

MsCheyenne 12-28-2009 03:36 PM

Elevated X is the only cms I have used so I cannot offer a comparison. I can tell you that my experience with Elevated X has been very good. I am very happy with the product.

Cheyenne

OY 12-29-2009 06:33 PM

Quote:

Originally Posted by Oystein (Post 16688853)
Brad,

That sounds good. I will be there too so that we can sit down and SHOW you the upcoming version 2.0 - I think you will be very impressed.

Sidenote: Interesting how quick threads die down once some truths comes into play :upsidedow

Sidenote on the sidenote: Thread did indeed die... :1orglaugh Chickenshits.

aniloscash 12-29-2009 07:24 PM

Quote:

Originally Posted by AJHall (Post 16653080)
12-18 months ago our templating system used XSL which was powerful but difficult for non-technical people to work with and some clients had bad experiences.

Since then we've made major changes to our CMS including 2 new version releases with nearly 60 new features and improvements. We also spent a great deal of our own time and money adding a different template system (Smarty). This was done to avoid clients having negative experiences with customizing the templates.

We chose Smarty because it's widely known, tons of people in and out of our industry are familiar with it and it's HTML based which makes it much easier to use.

I'm still confident in saying that you will not find a better system to run your network :)

AJ

I never heard of smarty but it does look good.

Shoplifter 12-29-2009 07:41 PM

I see Awiz always getting a lot of heat on GFY, so I have to say I've been playing with Awiz on a new site and I have been impressed. Very easy to use and skin to make it look like whatever you want. We have the external updates incorporated into the join page and it looks pretty slick. If you are doing a straight pictures and video paysite it works great for the price.

jay23 12-29-2009 08:34 PM

In any CMS systems you buy you need to find out how much its going to cost to customize the product, for example do you need to work with the vendor or can you hire some one else. If you pay 1K for the product and then paying $150/hr to make changes then you have an issue, so sort out the details before you buy.

If you are looking for a CMS for a pay site then you only have 2 major products in adult, which is EX and MAS, the other option is you can develop custom, use some mainstream product or use some of the smaller scripts.

As a fellow programmer I am always impressed with AJ's coding skills, wish I was that good.

Jay
objectcube.com

PS: I develop VOD CMS but not taking any new clients.

AJHall 12-30-2009 10:16 AM

Quote:

Originally Posted by lazerbunny (Post 16679487)
I added my main sites content,(in about 2 days) and launched 4 new sites.. in a month.

This is what the Elevated X CMS is all about. We've seen a lot of people go from just 1 site to several in a short time and some large programs double in size. Your stuff is great. I'm glad we met you. And glad we can be a part of it and help you grow your business. We look forward to seeing what new things you have planned in 2010!


Quote:

Originally Posted by MsCheyenne (Post 16689295)
Elevated X is the only cms I have used so I cannot offer a comparison. I can tell you that my experience with Elevated X has been very good. I am very happy with the product.

Cheyenne

Thanks Cheyenne, we're very happy to have you as a client and can't wait to see the new design for clubdom.com...and also a bit scared you might whip us or squeeze our balls :)


Quote:

Originally Posted by aniloscash (Post 16693628)
I never heard of smarty but it does look good.

Smarty is a template method used by a lot of software programs. It loads fast and is easy to work with. You can edit the templates with regular HTML code. One of the best things about it is you don't have to write perfect code. Even if your HTML isn't perfect, pages will still load. You can edit the design of 1 section of a page by itself without having to work on a big page with a ton of programming code. And you don't have to be a programmer or have any tech skills to edit the design which is nice.


Quote:

Originally Posted by jay23 (Post 16693723)
In any CMS systems you buy you need to find out how much its going to cost to customize the product, for example do you need to work with the vendor or can you hire some one else. If you pay 1K for the product and then paying $150/hr to make changes then you have an issue, so sort out the details before you buy.

If you are looking for a CMS for a pay site then you only have 2 major products in adult, which is EX and MAS, the other option is you can develop custom, use some mainstream product or use some of the smaller scripts.

As a fellow programmer I am always impressed with AJ's coding skills, wish I was that good.

Jay
objectcube.com

PS: I develop VOD CMS but not taking any new clients.

Thanks Jay. I'm not a programmer but as the architect and the designer of the CMS it makes me happy to read your good opinion of the CMS. Coming from you it's a huge compliment!

Happy New Year everyone :)

AJ

NetwErk GUrl 12-30-2009 10:19 AM

Quote:

Originally Posted by jay23 (Post 16693723)
In any CMS systems you buy you need to find out how much its going to cost to customize the product, for example do you need to work with the vendor or can you hire some one else. If you pay 1K for the product and then paying $150/hr to make changes then you have an issue, so sort out the details before you buy.

If you are looking for a CMS for a pay site then you only have 2 major products in adult, which is EX and MAS, the other option is you can develop custom, use some mainstream product or use some of the smaller scripts.

As a fellow programmer I am always impressed with AJ's coding skills, wish I was that good.

Jay
objectcube.com

PS: I develop VOD CMS but not taking any new clients.


Thank you, Jay, for counting us in this. :thumbsup

Kelli58 12-30-2009 10:35 AM

I use Elevated X and run it with multiple sites without a problem. In fact, it makes managing multiple sites quite a bit easier.

As far as updates go, I've had the product since August of 2009 and in that time have had 2 updates. I especially like their recent Twitter update.

OY 01-02-2010 06:07 PM

Gerco still out there?

2MuchMark 01-02-2010 07:37 PM

We just decided Today (Saturday Dec 2) to lease an ElevatedX license by sending an email to their support email. Less then a minute later I received a personal email back from AJ confirming the order. Now THAT is customer service. I'm already a happy customer.

purecharlie 01-05-2010 11:25 AM

Quote:

Originally Posted by Ross the Boss (Post 16675429)
If needed we can provide samples or put you in touch with people who are running 100s of sites within the same MAS installation, sharing completely or partially the same content. That has been a key feature for MAS from day one.

I currently run 4 large paysites from the same MAS installation and they all work perfectly. I am absolutely astonished that someone (Gerco) has such bad things to say about Ross.
This is how I (as an actual MAS user) feel about Ross:-
:bowdown :bowdown :bowdown :bowdown (not forgetting the brilliant Dess as well!)
On several occasions Ross has gone WAY above and beyond the call of duty in sorting issues for me on new installations or customizations I wanted to make to my MAS program. I have nothing but the highest regard for him and can't recommend the MAS support highly enough. Take it from someone who actually uses the MAS software on a daily basis (a lot of people on here seem to comment on what they have "heard" rather than being actual users) . . if you buy MAS you won't be disappointed. :thumbsup

Ross the Boss 01-05-2010 04:29 PM

Quote:

Originally Posted by purecharlie (Post 16712541)
I currently run 4 large paysites from the same MAS installation and they all work perfectly. I am absolutely astonished that someone (Gerco) has such bad things to say about Ross.
This is how I (as an actual MAS user) feel about Ross:-
:bowdown :bowdown :bowdown :bowdown (not forgetting the brilliant Dess as well!)
On several occasions Ross has gone WAY above and beyond the call of duty in sorting issues for me on new installations or customizations I wanted to make to my MAS program. I have nothing but the highest regard for him and can't recommend the MAS support highly enough. Take it from someone who actually uses the MAS software on a daily basis (a lot of people on here seem to comment on what they have "heard" rather than being actual users) . . if you buy MAS you won't be disappointed. :thumbsup

Thank you so much for the good words Charlie! It's been a pleasure to have you as a customer (although a demanding one, lol)

Gerco 01-05-2010 06:07 PM

Now, I would not normally post in other product's threads, congratulations to dpapa for his decision. But I just could not let those accusations thrown on MAS and Mansion Productions without an answer.

Quote:
Originally Posted by Gerco
...a ticket I had put in and PAID 500 bucks to do AFTER waiting for over 3 months to get it done. (It was a server move within the same hosting company, just a newer faster box and an edit to the members area layout which could only be done by Ross)
If necessary, we can provide proof that this was not a simple server move. Many settings had been changed or screwed up, and it took multiple hours of the Mansion support team to fix. It has never been a secret that the assistance for a server move is a paid service. A work order for members area layout changes is also subject to additional charges if the customer does not choose to do it in-house following instructions and documentation. The delay in service must have been caused by a delay in getting the funds for these and other services completed by Mansion.


----- Really? The funds where wired as per the quote on April 2nd 2007. I have proof of this. On April 10th I send you another email about this and your reply was "I have not received a confirmation from our accounting yet, I guess because of the holiday weekend.
We are checking again today, and either way, we will start looking at your new server today. I will let you know in case we need more info from you.
ha

Best regards,

Ross"

BTW, it took until October 27th to actually get the ticket closed and ONLY because I confronted Oystein at Internext directly about it.

Quote:
Originally Posted by Gerco
See, I had paid Ross (Mansion) extra back in the beginning to setup my members area so I could sort it via the different models we shot with. (I believe this may be able to be done in newer versions but not sure)
Yes, it can be done out-of-the-box in versions since 2005. Your last version upgrade is from April 2007. I have email to track that we helped you to your specifications with this.

----- Yes, that is correct, since you did setup my MAS. Every update since or change has become an issue as the MAS is not default but has your code in it. Maybe it would have just been best to reinstall of scratch when the option became available.

Quote:
Originally Posted by Gerco
They also did the design work inside the members area, and I don't have any of the design originals so I can't even edit it.) But, no designers seem to know how to design for MAS.
I can find in emails/ticket history that you have requested and received the design sources for your affiliate system site (anotherprogram.com).

Have you ever asked for the sources of extremehole.com members area? I am sure they would have been sent to you if you had. Please do this, as we will send you your design.

----- That would be great, but since I can not log into the ticket system again... that's a little hard to do isn't it.

Quote:
Originally Posted by Gerco
His (Ross) coding meant I could not just go in and do what I needed to to change the site. (the change was basically taking all the content and putting into one large video category. and to get the rotation working.)
Many other MAS customers do this, as they have taken the time to read the documentation, ask questions, and learn how to manipulate the software themselves. Some customers do not have the technical skills or the time to bother with it or learn even simple things. In these cases the client usually hires 3rd party webmasters/developers to do the job or pays Mansion Productions additional support fees for such work. I don't see anything wrong with this.

----- You know, I've read the documentation provided. I have had 2 server admins read the documentation provided, and I have had 2 Designers read the documentation you provided. I have a good friend who also uses MAS that you have worked with and he has read the documentation... yet none of these people can understand what the documentation says. I can understand the issue here. It's about money. If the documentation was clear, you would not be able to get clients who required the paid support.

Quote:
Originally Posted by Gerco
On that note, I have NEVER been able to run multiple sites. I tried once to setup a second site and wanted to use MAS as it's backend... even ROSS couldn't get it to work. (finally shelved it).
Now that really sounds ridiculous. If needed we can provide samples or put you in touch with people who are running 100s of sites within the same MAS installation, sharing completely or partially the same content. That has been a key feature for MAS from day one.

----- Yes I agree with you that this was suppose to be a key feature, and it is one of the main reasons I originally bought it. Are you now going to sit here and tell me that you yourself couldn't get the ipicture domain up and working on MAS? Refresh your memory and check the tickets. What I ended up with was a site that had no working gallery and ended up building using Iweb.

Quote:
Originally Posted by Gerco
When he finally did do it, it was not done right, (lost my actual video "page" where the video opened up in the player now it only pops up) enough to work so I just finally said screw it and let it go. In the ticket I literally laid it out step by step what I needed. I would post screen shots of the actual tickets and dates, but all I can access are my emails back and forth with them as my access to the ticket system seems to be out once again. (I just tried)

Gerco 01-05-2010 06:07 PM

I don't remember such an issue... If you do have these e-mail screen shots or record of these ticket numbers, I would like to look into it because I absolutely believe in providing superior support to our clients.

------ Really? go take a look yourself and see what happens when you click a video in my members area. I have not touch the system since you last worked on it. Why do you think I finally gave up on you. Sure I could have had you guys do the FLV install for 150 bucks, but at this point I really don't care if you ever touch my server again.

Regarding no access to the ticket system - there has always been a working link for "Lost password" which you can use to regain access.

------ Yes the lost password option. Of course it only works if my email address is in your system, which by the looks of it is a big fat NO. I have tried every email address I have used in the last 8 years, there are only 4 of them and none work.

Quote:
Originally Posted by Gerco
Recently, (this spring) I move again to Mojohost. They (Mansion) wanted 600 bucks to move the script over. Mojohost did if for free and I don't think it took them all of 10 minutes to make it work.
The $600 fee is a standard fee that we apply towards all customers in such situations. Most of the time server/hosting moves do not go smoothly and may need hours and days of communication between Mansion, the customer and the new host, plus fixing lots of paths in files, templates and symlinks. The customer is always given a choice though; the same had been suggested to you when you asked:


We can waive this reinstall fee ONLY if you are certain that the new server is a complete mirror of the old one, with regards to paths of the document roots for MAS and the sites powered by MAS, and with regards to the software and php settings required by MAS. If this is the case we only need the ssh login and the IPs assigned to the domains on the new server to do a superficial test and advise if it is ok to switch the DNS or there is work to be done first.


------- Yet Mojohost was able to do this work in literally 10 minutes. on a not totally mirrored server free.

Quote:
Originally Posted by Gerco
But, at this point I'm afraid to touch anything in there for fear it will completely take down my site. (Like adding the JWplayer so I can do Flash video in the members area) Sure, they have some instructions for how to do it on Mansions support site, but with the history of this script changing one fricken period could spell disaster.
January this year you kindly asked for our services in the extremehole site redo and adding a streaminh H.264 option to all or part of your videos. But you never got back to us on this job after our reply, not even to say "no thank you".

-------- After the server move issue, I had second thoughts about doing anything with your guys period.

Actually, I emailed you guys about the FLV on august 29th of 2008, and had Garry send me a quote for the job on Jan 14th 2009. It got put on hold as the server move to Mojohost got planned out and started. which was around March. The move left such a bad taste in my mount it hard to explain. You wanting 600 bucks and then seeing Mojohost fix the issue in 10 minutes for free.

Quote:
Originally Posted by Gerco
Mojohost has offered to help and try to get the jwplayer installed so I can use the wowza server I have, I'm still just scared it will somehow take down the script and my business will be shutdown. And, even if they did get it working, there is no instructions on of course how to use it, or how to upload video so the script could see it etc.. it would be a total hack job at best and do I really feel like running a 6 thousand dollar hack job? (LOL don't twist my words, Mojohost's work wouldn't be any sort of hack, just the instructions that I have seen supplied my mansion to do this.)
I do not know how much more to emphasize that we've never refused support or advice to any current client. Even in cases when the client or their staff have made mistakes and caused a page to go down, Mansion support team has always been and will be here to react and fix it, no matter that it had not been caused by a malfunction of the software.

Cory, I really do not see any reason to continue a fight on the boards. If you have any issues with the CMS, or just want to say anything, you've always been welcome to use our emails and support system.


-------- 1. It's not a fight. It's me expressing my personal opinion after 5+ years of being your customer.
2. When I have asked for support and PAID for it, I have always felt like your condescending and rather rude with me. Believe me, I know others who feel exactly the same way but, I'm not going to drag them into some sort of pissing match.
3. Sit down someday and actually figure out the amount of money I have spend on you guys over the years. While your at it add any money for the other copies of MAS I directly helped you sell and that are also in use today and the support money they also paid in, cause with me you would not have seen any of it. On my part add up MAS, MPA3, Design work, custom programing etc. Then go over what tickets have actually been placed by me in your system for support issues. Maybe a dozen or so? I believe a few over issue that where caused not be me in the first place. Then see if the support I have received comes anywhere close to the mount of money I have spent.


Maybe this is why you have your ICQ set to invisible.

Gerco 01-05-2010 06:19 PM

Quote:

Originally Posted by NetwErk GUrl (Post 16678363)
It is true that there haven?t been many ADVERTISED updates for MAS since 2005 and particularly true that the MAS promo site has not been updated recently. This doesn?t mean that the software itself has not been updated! All of our current MAS clients will confirm that every couple of months there have been minor features and improvements added into their standard release. At least twice a year there have also been major features developed and released, all into our current version and to the benefit of our client base.

While improving our live production line v.1.8 of MAS, with out a lot of press and fan-fare, we have been focused on developing the long anticipated version 2.0 of the product (featuring all that the latest v. 1.83 has plus more)! We?ve been saving up all of our bells and whistles press releases for the real deal and we admit this has been a reason for letting the promo site and the documentation lag behind.

But any customer who has asked for help or information, via support tickets or emails has always received it in full. No matter what the question, how to do anything, what recent features had been added, how best to use them and so on, our support staff has been responsive and helpful, and many times our support staff & webmasters have even completed the requested template jobs for free so that it is easier for the customer to see and learn from the completed example, always accompanied by thorough explanations.





The new major version release is on its way to be publicly announced at the very beginning of 2010.
And Brad, you can easily tell how short the "ages" of no updates has been by looking at the file modification dates of scripts within the MAS directories of the many MAS customers who host with MojoHost :)
But again I will say we honestly admit our fault for not updating the manuals and the promotional site as often as we should.

There is a lot of opinion in this thread that has me scratching my head. I know that we have tons of happy clients using MAS, so I guess it may just be a case of the squeaky wheel...

In any case we?re very excited about MAS 2.0 and I?m happy to discuss it with clients or potential clients at length so hit me up if you have questions. And of course, if you're having trouble with your MAS software PLEASE do feel free to contact me! It is my job to make it better. :)
Ananda

I'm a current user who totally disagrees. I've maybe had 3 updates done to my MAS install since I bought it 5+ years ago. The updates every couple of months is complete bullshit unless you just magically removing my installation and the installation of others I personally know running MAS from this update table.


OMG! again... not one thing has been done for MAS without me paying for it first. PERIOD. I'm guessing that this great release of version 2.0 will come with it own hefty upgrade price as well.

I don't know you. The people I have talked with at Mansion are Garry, Oystien, Ross, Papa Irry, Veliko, and MOM. Of that list I know at least 1 no long with Mansion. Ross has been the one with the most hands on my script from day 1. Don't get me wrong, you may be a great person, but it takes a lot to make a person like myself just scrap 8k in script and start over with someone new cause of the way I have seen the script work and the foot is already out the door.

Gerco 01-05-2010 06:30 PM

Quote:

Originally Posted by purecharlie (Post 16712541)
I currently run 4 large paysites from the same MAS installation and they all work perfectly. I am absolutely astonished that someone (Gerco) has such bad things to say about Ross.
This is how I (as an actual MAS user) feel about Ross:-
:bowdown :bowdown :bowdown :bowdown (not forgetting the brilliant Dess as well!)
On several occasions Ross has gone WAY above and beyond the call of duty in sorting issues for me on new installations or customizations I wanted to make to my MAS program. I have nothing but the highest regard for him and can't recommend the MAS support highly enough. Take it from someone who actually uses the MAS software on a daily basis (a lot of people on here seem to comment on what they have "heard" rather than being actual users) . . if you buy MAS you won't be disappointed. :thumbsup

Then I'm happy someone has had a good experience. I know for a fact of at least 2 other MAS installation with the exact opposite experience not including my own. I have logs directly from them with almost the exact complaints and issues I have had but I will not bring them into this.

I want my script to be able to do a few basic things.

1. Rotate my content. MAS does this, but only if Ross sets it up. Then there doesn't seem to be anyway to actually alter that rotation or add to it without them doing it for you.

2. Serve my video to the members. Again MAS can do this. Just not in a modern format like FLV without some custom programing at a cost.

3. This one I have asked for for YEARS, I would like my tour to reflect the updates in my members area so the tour stays fresh and shows the site being active. MAS can not do this.

4. Have a script I don't have to pay a designer 2k+ to skin if I can even find a designer that can do it in the first place. Why do you think my 2k+ members area skin was done by mansion themselves?

Gerco 01-05-2010 06:38 PM

AND don't even get me started on the whole, I bought the damn script outright... not leased it, and yet I'm not allowed to sell it to someone else unless I sell them my whole company bullshit. For god sakes, imagine if Windows tried to pull that shit.


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