This is a grown-up world and if she cannot handle what is being thrown at her then she should not be in the job. Being a sales agent is being on the front line and every person that is in sales -- this industry or in selling Toyotas or home electronics -- knows that the salesperson is the first person to get the wrath of an angry customer.

What really sucks is when a salesperson has to deal with angry customers and has no backing from the company. THAT is what is unfair to a salesperson -- taking crap and the people that write the paycheck don't have her back.

Don't try fend off very legitimate complaints by blaming the angry customer for picking on the salesperson. Deal with those complaints head on and give your customers answers.

:2 cents:

Chadknowslaw- you did not see the post that were made about me. A member was kicked off GFY for slander and his comments were removed.

I have no problem handling the stress of this business.... But when people (trolls) are calling me fucking retard or a whore, GTBill will step in! That is slander to myself and to GTBill.

As for anyone who is having trouble with their account or has questions regarding GTBill. I asked that you please contact me via email or icq. I would be more then happy to take care of any issues or have our risk department get in contact with you.

I choose to keep my post of this issue to a minimum... This thread is about GTBill, not me personally.

Thanks

Right on Chadknowslaw!

C-Luv don't forget we're in the online adult porn business. People are going to call you names. Calling it slander and reporting it to the mods or to GTBill justs makes you a bigger target. If you handled the name calling on your own I'm sure you'd get a lot less of it. You need thick skin in this business. Some things you just let go and others you address.

So its a new day. Any updates on the situation? Are you guys making any progress? When am I going to get paid? Is my 6 month reserve gone?

http://chichi212.com/files/2009/12/m...on-306x460.jpg

My skin is very thick : ) I choose not to answer for this exact reason. The post are not about business nor your account. The more I respond the more the thread becomes about me and not what the thread is about.

Please send me an email so I can get your account details and update you on your account.

I am not here to feed the trolls if you have a problem with your account contact me directly, DON'T CONTACT ME ON A MESSAGE BOARD. I have a sig with all my info it's very easy to find me. I will not be posting in this thread anymore.. AGAIN CONTACT ME DIRECTLY IF YOU HAVE AN ISSUE.

Thanks,

Not sure why anyone would choose a company more concerned about a show than responding to their own customers.

Then WTF crybaby!
Get your act together and get some webmasters happy
If you cant use your mouth, use your hands.

I will bump this thread and make you understand into what direction we are heading.
Make your chest wet!!

You do sales, it is your job to be on boards.
But you know what, i think you we`re looking for a cheap way out of this thread
Very smart thinking. You act personal so you do not have to think about business. Cause your so hurt, you need to have some weeks with someone else his money to chill and relax.
You got your nails done yet??

Where is that boss bitch of yours, on the other side of your bed? You made him coffee yet?

WOW! Remind me never to use GTBill! GFY GTBill

Thanks but I already wrote the people I deal with over there.

Oh dear.

Bump Bump

Yeah, 'bump, bump.' For a company that just won an XBiz award, this is lame.

I think today is day 20 of no processing but its Friday maybe they'll give us an update as to what is going on.

I asked you to please email or IM me... With out your contract info we can not contact you.

You have no sig or contact info on gfy. I can't pull up your account info with your GFY user name.

you can also contact [email protected], [email protected], or [email protected]

Why would anyone process with GTBILL anymore anyway? Why not just post what you know? We were just getting set up with you guys and now am running the other way because you are not addressing the issue.

There is not much else any of us can add to this topic. Dominic (indy500driver) already summed it up perfectly on the first page.

Beyond this, it is against our policies to discuss anyone's account details in public so there is no way we would be able to answer account specific questions on GFY.

Scott,
Anyone crying for answers is not a customer or potential customer. If they were they would call you.

Try not to feed the trolls. GFY is really going down hill.

since you are answering public questions, was the 10-15% of the clients that were affected ALL your clients in adult and the remaining 85-90% your alliedwallet clients?

congrats on the xbiz award

Yes, they did win an XBiz award.

That is laughable, at best. Everyone here is a POTENTIAL client, meat-head. So, GTBill's reactions in public are a reflection of their professionalism, care, and concern for their clients. And, until now, it looks as though they're disinterested in updating the general population and more interested in protecting its own. If you want to partake in a public forum and enjoy the benefits, you had better fully expect to be hammered if you fuck up as well. These boards aren't only for positive publicity, it is a risk that you take when you register. And, in 2009, we saw Dirty D and host of others get hammered by everyone for 10s or 100s of pages for (relatively) minor instances. GTBill hasn't processed for 20+ days. In my eyes, that is pretty major and deserves a certain amount of attention. What if this was CCBill? It would be chaotic in this thread! :1orglaugh

That is somewhat concerning, at the moment. I don't want to discredit this company's work all through 2009. But, they certainly need to step up, communicate, and let everyone know what is really going on. And, their rep on this board needs to be the one to do it, not Mr. 55-Posts. Really, what if I would have chosen GTBill for our company's sites? What would be the status of our accounts?

If the only way you can get a point across is by throwing insults around - you really have no point to make.

Sheesh people sure are angry these days.

he has a point. i have also enquired about their services before, but i am too much reminded of Paymonde/MVC right now to pursue this any further

And assumptions are the mother of all failures Brad,
We just finished signing their paperwork 1 hour prior to me finding this thread.....granted it had not been sent in yet, but it wont be now either.

Is there an update on this? I work with (broker) several international 3rd party billing companies and merchant account providers but have not seen any red flags about their bank relationships using this software that trolls for those keywords. Is there more info available on this software?

A bump, bump for answers! Why does it seems that only GTBill is being affected?

They don't like to give answers publicly. They tell you to email them and then they never respond.

LULZZZZZZZ

They aren't. I posted what we have already seen as well from another processor. If this is the same issue, it is straight from Visa and Mastercard and will effect anybodies paysite that has "questionable" words.

Get ready folks. That movie with Tom Cruise "Minority Report" is starting to happen before our very eyes. Words, thoughts, and intentions are now "crimes" You don't even have to do anything bad. Just THINK it or imply it. This isn't the country I grew up in. Sounds more like the "bad" countries we were taught about in elementary school (Nazis, Soviet Union, China is what we were told back then)

c-luv is a sexy lady

Robbie - Please remind me of the other processor, I think that I saw it in one of your other posts anyways. That said, if Visa and Mastercard are using a crawl app that finds words like 'force' and puts a freeze on anything with this content, well, I would have to guesstimate that a substantial number of mainstream sites are going to be affected as well. If it reads connotation, that might be a different story. Without question, the implementation of such an app would be 'sketchy from the outset, to say the least. BUT, you know as well as I do --- Visa and MasterCard are interested in money. This app was aimed at predators and purveyors of obscene and illegal content and I hope that it smashes access to a lot of the shit that is on the internet today. However, both of these companies will address concerns from sites/processors and they will not allow their bottom line to fall because of mistakes in their program's ability to distinguish legal from illegal (though this MAY take some time).

My beef with GTBill is more about their handling of this issue and the fact that they seems to be heavily affected by this new implementation. Page 1 was was C-Luv complimenting pictures of another member here instead of addressing the issue presented. Page 2 was Scott defending C-Luv and blaming the readership for being too harsh and their mentioning that they were at XBiz LA (hence why they weren't answering posts, even in the middle of what I would consider a 'crisis' for their company and clients). And, Page 3... well, we'll see what kind of 'train wreck' we get here.

CCBill, EPOCH, and even fucking Zombaio (whom everyone hates for some reason) all process with MasterCard, Visa, etc... and, I process with them every single day (WITH NO ISSUES). SO, it is either case that (1) GTBill has a lot of clients with a high-level of illegal and obscene content and Visa is 'cracking down' on them or (2) they are mismanaging, or taking advantage of (at the expense of their clients, this would be a good 'out' for anyone looking to 'skip town'), this entire instance. Ok, ok... I am being a bit of conspiracy theorist with (1) and the second half of (2) but their lack of concise communication (and, somewhat nonchalance) about this whole issue draws my ire and further suspicions about what is 'really' going on.

Hope everything will sort out.

Get ready people shit is about to hit the fan.

The government no longer wants small business they want the money and power in the mega corporations that help pad their pockets.

they are basically going to make regulations so strict that it will be impossible for a regular company to operate.

there is numerous things like where you cannot over sell your product. you have to be totally upfront about what it does.

so are we going to see ford commercials saying "our cars a piece of tin, the speaker system is ok, it's kinda fast" i dont think so. only the small guys have to play by the rules.

they are now more interested in protecting idiots who make excuses for charges rather then build up what most of north america was built off of SMALL BUSINESS.

shit is going to hit the fan very very soon.

isnt when a government is telling you how what and where you can make money called communism? think about it. mega corps screw up and dont follow regulation and they get paid when they fail. it is happening all right infront of us and it is quite sad.

It was Local Billing. They sent us an email asking us to please make changes ASAP to stop our sites from being shut down processing-wise. So we made the foolish changes. And yeah, you're right about mainstream sites too.

This reminds me of that stupid software that they tried to put on libraries and schools that looked for certain words and ended up blocking 90% of the internet.

Anyway, we made the changes within minutes of getting that email. But from the tone of the email...it sounded like we could have been shut down very quickly if we had not complied.

this is a visa and mastercard issue not to do with individual billers. visa and mastercard are a virtual monopoly when they are telling businesses who is allowed to do business with who what can you do about it?

they control the money, they control the cash flow.

it is not about mis managing clients. people are swift to the game now. you can charge back basically anything. the day used to be it was up to the consumer to protect yourself. now they are putting the will on the business themselves. they would rather protect absolute idiots who do not have any business owning a credit card rather then a business trying to run daily operation trying to better the economy.

it is so fucked up. almost scary when you have PROCESSORS who are afraid to do PROCESSING because of regulation.

We have seen how well the govt and banks managed money lately. and now they are going to come in and tell you how you have to manage things?

it is insane!

I'm not going to say it again. I already emailed the people I deal with there.

Yup! Or they reply and tell you the same thing they told you when this mess first started.

Please email me at [email protected] with your account info and who you were talking to over here so that I can get this resolved right away.