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I will leave off with one thing, if you're down and are asking people to help you don't spit in their face while they are working around the clock to bring you up. Have some respect. |
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Ok, so you don't host tubes? Sounds good, if it is so.
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Might I suggest having someone else do your PR and putting you back in the server room, since you obviously can't handle PR professionally. |
Captain, I stick to my post which I will re-iterate below. Fact is you promised something to early customers and did not follow through.
You call getting me online HELP? I call it business. I pay you, you get servers up. That is not help, it is fucking BUSINESS. I could of went with any other host and been up already, instead I took your promise, and that promise was worth shit. Get someone else to handle your PR man - you suck. You should of simply apologized, said we are going to get the fucking job done, and be done with it. Instead you started a pissing contest. ------- My earlier post, 100% FACT Getting tired of the "ISPrime is in this to HELP" bullshit. Taking our money by promising to get us online quickly is NOT helping us out when you do not actually get us up. You promised to put do your best and get those that paid you money up a soon as possible. You took on 100+ clients, and those that signed up before the rush are not being looked after. I call that taking in as much money as you can right away, from desperate people, and worrying about us actually getting online later. I am sure many would "open" their doors to 100+ accounts as well. Actually getting them online in a timely matter as promised is another matter. Also, blaming it on a bottleneck with backups is more bullshit. We have had our data two days ago and we still cannot get you guys to make simple DNS entries and get us online. Stop saying you are doing this to help. You are not. This is business. Just get the fucking job done. |
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As far me being in the server room; 1. I am not a tech so there is nothing I can physically do to help; I have been and still is working with clients on icq and email while working closely with our tech staff. |
Captain - your support guys are awesome - my post was not meant to knock them. I am certain that you guys are one of the best hosts out there.
My post was a rant. You guys bit more than you could chew, and as a result we are suffering. Instead of insulting me, why not just apologize, get back to work, and get the fucking job done? |
disregard.
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Well after reading the posts from the isprime reps here they are 1 host I will not be looking at to move my RCN hosted sites to
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RCN states that they are maxing things out and it's taking too long. ISPrime is going to help to 'speed things up' since it would take RCN 4000 man hours to complete. ISPrime requires payment up front before they will 'help'. Really, couldn't finish out the contracts or sign with a grace period? I know shit costs money but don't act like it's out of the goodness of your heart when you are charging (probably a higher rate than they were paying) for your 'help'. A lot of shit still isn't up. ISPrime states that they can only get shit as fast as the backup servers allow which is EXACTLY WHAT IN THE FUCK COULD BE DONE IN THE FIRST PLACE. So, yeah. Agree with you 100%. Stop talking all this shit about 'helping' and get the motherfuckers who switched to you up and running. I've seen too many people here complaining about simple tasks not being done by ISPrime and getting attitude from the customer support line. I called ISPrime years ago about getting a server and you were overpriced assholes then. The industry thanks you! |
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Pathetic. |
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As far as insulting you, I didn't mean to offend anyone, I was just going by what is being said. So back to work! |
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Digging up stuff on a new client of yours and telling them to stick with RCN isn't the way to treat new customers. |
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It's fun coming back here after years and seeing that all of the fuckers you thought to be shitheads have either exposed themselves as shitheads to everyone already or are actively trying to as we speak! :1orglaugh :1orglaugh :1orglaugh |
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It's fucked up how this board manages to have TROLLS all over who are benefiting from talking smack in one way or another. What is more fucked up is how we are the only ones who stepped in here to help out RCN's clients who lost their entire business; while the rest of the industry is sitting back talking about how they WOULD HAVE handled the situation. In any case we will finish up what we set out to do; while the rest of you enjoy your morning. |
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Isprime needs a new PR guy :2 cents:
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Here's what you should do now. You should have a tech review kong's data. If he truly is a spammer, then call him out again and refuse his business. If he is NOT spammer, you owe him ONE HUGE PUBLIC apology. Wow, I'm really blown away by this and now wondering if I should move my data elsewhere. I like the fact you don't accept shady customers, but otherwise I don't think I like the way you do business. |
Damn I didn't think to search my old posts to find out if there's any potential dirt on me so a guy I just paid $1100 to can drag my name through the dirt before I posted that.
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Fucking beautiful Captain! |
Regarding ISPrime's help: the Sales department cared to lift their finger only after the customer paid in full for the new server.
Even after paying in full it was a pain in the ass to get anything done restore-wise. Took them 3 days to just get started on my restore. That was my experience. :2 cents: |
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Just sayin' |
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The person you are talking shit about here (called him a spammer, questioned character) has his own fucking data. That means that any one of the thousands of hosts online could do for him exactly what you are 'working on doing'. Difference is they would have had the shit done long ago. Then there is the little issue of several people telling you that you already have their data and won't update DNS or other simple tasks for them. There are multiple posts in other threads about your rude ass customer support (probably you) and I told you I got the same treatment 5 fucking years ago. Think you could take some time out of talking shit to address THOSE people? I don't know what in the fuck is wrong with you but you are seriously dented. |
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Majority of our customers come from word of mouth. We haven't done anyone wrong and that's why people are our loyal customers. |
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Instead of apologizing, the smug asshole insults me and says I can just leave then. |
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Fuck this thread, I am out. I have work to do an cannot believe I got into this on here. Have not posted on this board in years before this issue.
We seem to have most of our support issues sorted out - their support is good, if they were not so busy. I can say that their customer service really blows, and the owner is a prick! |
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:helpme :1orglaugh:1orglaugh:1orglaugh |
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Good Luck. |
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