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-   -   Update on RCN cutomers moving to ISPRIME (https://gfy.com/showthread.php?t=993435)

kong 10-21-2010 05:53 AM

Quote:

Originally Posted by - LOL - (Post 17628151)
Captain, what's your stand on hosting big tube sites like xvideos.com and xnxx.com?

From the legal point of view - they are clean. But everyone knows that these tubes are the scum of our industry.

So do you/would you host sites like those?

Watch out - he might insult your business model from 2004.

Denny 10-21-2010 05:58 AM

Quote:

Originally Posted by Pipecrew (Post 17626739)
Obviously progress is being made by rcn at this point as I see xvideos online right now.

xvideos homepage is online right now but most of the videos are inaccessible (Page not found).

Captain 10-21-2010 06:06 AM

Quote:

Originally Posted by kong (Post 17628116)
For the record, I don't mail idiot.

Nice try to turn away from the fact that you guys were quick to take everyone's money, but not quick to get them up.

You fucked with people man. Own up to it and just get the fucking job done.

Douche.

We fucked up with people? By doing what dedicating 100% of our time on working around the clock trying to help out as many people as we can? XSV is right we did not ask for it. RCN came to us for help and we have been doing just that. HELPING to restore clients. If you are not happy with our progress GO somewhere else, I don't respect people who ask you for help and then spit in your face while you're helping them up.

Quote:

Originally Posted by kong (Post 17628111)
Captain, your an idiot. You know not what you speak of and just put your foot in your mouth.

Douche.

Instead of insulting your customers, why not do your fucking job and get them online??

We are getting customers online and have been for the past 72 hours. Alot of them are up and operational and are coming up as we speak.

Quote:

Originally Posted by kong (Post 17628102)
Really professional of them, is it not? They berate their own customers because of their own shortfalls... and on top of that, insult them.

We were not the first ones to start insulting, check yourself, scroll up starting talking nonsense. It's really simple if you aren't happy with the progress it's understandable. But if you are going to start insulting the same people who are trying to help you, this is the outcome you should expect.

Quote:

Originally Posted by kong (Post 17628099)
You are looking at a post from 2004 and making judgement... really?

Everything I said was honest in my post... for you to come and reply with I should stay at RCN was 100% wrong.

My point was I have my data. I could of went to another host. I signed up with you because of your promise to get me up. Instead I get support that replys in days, not hours or minutes as you claimed.

Fuck you.

We promised to get everyone up who came to us, and we are intending on keeping that promise. Everyone who came to us and decided to go with us have been going up in the past 48 hours and are going up as we speak. Obviously it's a daunting process and we are doing what we can.

Quote:

Originally Posted by - LOL - (Post 17628128)
ISPrime is cherry-picking the clients who they restore first.

A few days ago i had been told that my servers started being worked on.

And today i learn that it was bullshit and that they started just now. So they have prio customers who they restore first.

We are setting up customers as soon as are getting the data. You may believe what you want.

Quote:

Originally Posted by kong (Post 17628132)
Captain from ISPRIME: Were you drunk last night?

I am at a loss as to why you insult customers instead of working to get them online.

Oh yeah, you're right again! After working 20 hours a day I got drunk from all the nasty shit you had to say.

I will leave off with one thing, if you're down and are asking people to help you don't spit in their face while they are working around the clock to bring you up. Have some respect.

Captain 10-21-2010 06:08 AM

Quote:

Originally Posted by - LOL - (Post 17628151)
Captain, what's your stand on hosting big tube sites like xvideos.com and xnxx.com?

From the legal point of view - they are clean. But everyone knows that these tubes are the scum of our industry.

So do you/would you host sites like those?

Well I think you can answer that by looking where Xvideos and XNXX are hosted. Let me give you a hint; They are NOT hosted with us.

- LOL - 10-21-2010 06:09 AM

Ok, so you don't host tubes? Sounds good, if it is so.

Muff 10-21-2010 06:10 AM

Quote:

Originally Posted by Captain (Post 17627245)
Hey kong if you aren't happy with something stay with RCN let them recover your data and continue doing business your way.

In any case judging by this post https://gfy.com/showthread.php?t=367786 you are a mailer/spammer which clearly is against our AUP. So take your business else where because we DO NOT allow mailing from our network.

Thank you.

What would be the difference? You would still be profiting from a purported mailer/spammer, nevermind the 100 or so questionable torrent sites you're profiting on, since you lease/resell space to RCN.

Might I suggest having someone else do your PR and putting you back in the server room, since you obviously can't handle PR professionally.

kong 10-21-2010 06:12 AM

Captain, I stick to my post which I will re-iterate below. Fact is you promised something to early customers and did not follow through.

You call getting me online HELP? I call it business. I pay you, you get servers up. That is not help, it is fucking BUSINESS. I could of went with any other host and been up already, instead I took your promise, and that promise was worth shit.

Get someone else to handle your PR man - you suck. You should of simply apologized, said we are going to get the fucking job done, and be done with it. Instead you started a pissing contest.

-------
My earlier post, 100% FACT

Getting tired of the "ISPrime is in this to HELP" bullshit.

Taking our money by promising to get us online quickly is NOT helping us out when you do not actually get us up.

You promised to put do your best and get those that paid you money up a soon as possible. You took on 100+ clients, and those that signed up before the rush are not being looked after.

I call that taking in as much money as you can right away, from desperate people, and worrying about us actually getting online later.

I am sure many would "open" their doors to 100+ accounts as well. Actually getting them online in a timely matter as promised is another matter.

Also, blaming it on a bottleneck with backups is more bullshit. We have had our data two days ago and we still cannot get you guys to make simple DNS entries and get us online.

Stop saying you are doing this to help. You are not. This is business. Just get the fucking job done.

Captain 10-21-2010 06:20 AM

Quote:

Originally Posted by Muff (Post 17628206)
What would be the difference? You would still be profiting from a purported mailer/spammer, nevermind the 100 or so questionable torrent sites you're profiting on, since you lease/resell space to RCN.

Might I suggest having someone else do your PR and putting you back in the server room, since you obviously can't handle PR professionally.

Muff, You know in the past 10 years we have been approached by the biggest spammers in the industry asking us to help them out in return for HUGE amount of money. We have been turning AWAY every single one since day one and will continue to do so. I think anyone who has been around long enough knows what happened to the companies such as Alpha Red who decided to take on business like that.

As far me being in the server room; 1. I am not a tech so there is nothing I can physically do to help; I have been and still is working with clients on icq and email while working closely with our tech staff.

kong 10-21-2010 06:24 AM

Captain - your support guys are awesome - my post was not meant to knock them. I am certain that you guys are one of the best hosts out there.

My post was a rant. You guys bit more than you could chew, and as a result we are suffering.

Instead of insulting me, why not just apologize, get back to work, and get the fucking job done?

- LOL - 10-21-2010 06:24 AM

disregard.

NGU 10-21-2010 06:31 AM

Well after reading the posts from the isprime reps here they are 1 host I will not be looking at to move my RCN hosted sites to

stocktrader23 10-21-2010 06:32 AM

Quote:

Originally Posted by kong (Post 17626606)
Getting tired of the "ISPrime is in this to HELP" bullshit.

Taking our money by promising to get us online quickly is NOT helping us out when you do not actually get us up.

You promised to put do your best and get those that paid you money up a soon as possible. You took on 100+ clients, and those that signed up before the rush are not being looked after.

I call that taking in as much money as you can right away, from desperate people, and worrying about us actually getting online later.

I am sure many would "open" their doors to 100+ accounts as well. Actually getting them online in a timely matter as promised is another matter.

Also, blaming it on a bottleneck with backups is more bullshit. We have had our data two days ago and we still cannot get you guys to make simple DNS entries and get us online.

Stop saying you are doing this to help. You are not. This is business. Just get the fucking job done.

RCN goes down.

RCN states that they are maxing things out and it's taking too long.

ISPrime is going to help to 'speed things up' since it would take RCN 4000 man hours to complete.

ISPrime requires payment up front before they will 'help'. Really, couldn't finish out the contracts or sign with a grace period? I know shit costs money but don't act like it's out of the goodness of your heart when you are charging (probably a higher rate than they were paying) for your 'help'.

A lot of shit still isn't up.

ISPrime states that they can only get shit as fast as the backup servers allow which is EXACTLY WHAT IN THE FUCK COULD BE DONE IN THE FIRST PLACE.

So, yeah. Agree with you 100%. Stop talking all this shit about 'helping' and get the motherfuckers who switched to you up and running. I've seen too many people here complaining about simple tasks not being done by ISPrime and getting attitude from the customer support line.

I called ISPrime years ago about getting a server and you were overpriced assholes then.

The industry thanks you!

stocktrader23 10-21-2010 06:35 AM

Quote:

Originally Posted by Captain (Post 17627245)
Hey kong if you aren't happy with something stay with RCN let them recover your data and continue doing business your way.

In any case judging by this post https://gfy.com/showthread.php?t=367786 you are a mailer/spammer which clearly is against our AUP. So take your business else where because we DO NOT allow mailing from our network.

Thank you.

See this shit people? He gets called out on exactly what he is doing so he digs up a 6 year old post and tries to shed a bad light on the person that did the calling.

Pathetic.

Captain 10-21-2010 06:40 AM

Quote:

Originally Posted by kong (Post 17628233)
Captain - your support guys are awesome - my post was not meant to knock them. I am certain that you guys are one of the best hosts out there.

My post was a rant. You guys bit more than you could chew, and as a result we are suffering.

Instead of insulting me, why not just apologize, get back to work, and get the fucking job done?

Kong I understand your frustration. But please understand we didn't "bite" more then we can chew, we opened our doors for everyone that came to us, and turned away only those who had questionable operation. Did we pick and choose which customers to take and which turn away? The answer is no if a customer was paying $300 or $3000 they are all in the same cue.

As far as insulting you, I didn't mean to offend anyone, I was just going by what is being said. So back to work!

Muff 10-21-2010 06:41 AM

Quote:

Originally Posted by Captain (Post 17628226)
Muff, You know in the past 10 years we have been approached by the biggest spammers in the industry asking us to help them out in return for HUGE amount of money. We have been turning AWAY every single one since day one and will continue to do so. I think anyone who has been around long enough knows what happened to the companies such as Alpha Red who decided to take on business like that.

As far me being in the server room; 1. I am not a tech so there is nothing I can physically do to help; I have been and still is working with clients on icq and email while working closely with our tech staff.

The point of my post was to knock you on the head.

Digging up stuff on a new client of yours and telling them to stick with RCN isn't the way to treat new customers.

kong 10-21-2010 06:47 AM

Quote:

Originally Posted by Captain (Post 17628268)
Kong I understand your frustration. But please understand we didn't "bite" more then we can chew, we opened our doors for everyone that came to us, and turned away only those who had questionable operation. Did we pick and choose which customers to take and which turn away? The answer is no if a customer was paying $300 or $3000 they are all in the same cue.

As far as insulting you, I didn't mean to offend anyone, I was just going by what is being said. So back to work!

Well you did fucking insult me. You called me a spammer when I probably have the cleanest business model of any of your customers right now.

stocktrader23 10-21-2010 06:51 AM

Quote:

Originally Posted by kong (Post 17628279)
Well you did fucking insult me. You called me a spammer when I probably have the cleanest business model of any of your customers right now.

:1orglaugh

It's fun coming back here after years and seeing that all of the fuckers you thought to be shitheads have either exposed themselves as shitheads to everyone already or are actively trying to as we speak!

:1orglaugh :1orglaugh :1orglaugh

Captain 10-21-2010 06:53 AM

Quote:

Originally Posted by Muff (Post 17628269)
The point of my post was to knock you on the head.

Digging up stuff on a new client of yours and telling them to stick with RCN isn't the way to treat new customers.

Fantastic. And my point is if a potential customer isn't happy with us they have an option of staying with RCN or moving else where.

It's fucked up how this board manages to have TROLLS all over who are benefiting from talking smack in one way or another. What is more fucked up is how we are the only ones who stepped in here to help out RCN's clients who lost their entire business; while the rest of the industry is sitting back talking about how they WOULD HAVE handled the situation.

In any case we will finish up what we set out to do; while the rest of you enjoy your morning.

Captain 10-21-2010 06:54 AM

Quote:

Originally Posted by stocktrader23 (Post 17628287)
:1orglaugh

It's fun coming back here after years and seeing that all of the fuckers you thought to be shitheads have either exposed themselves as shitheads to everyone already or are actively trying to as we speak!

:1orglaugh :1orglaugh :1orglaugh

In order to get respect you must first give respect.

paymeback 10-21-2010 06:54 AM

Isprime needs a new PR guy :2 cents:

widget 10-21-2010 06:55 AM

Quote:

Originally Posted by Captain (Post 17628268)
As far as insulting you, I didn't mean to offend anyone, I was just going by what is being said. So back to work!

This is insulting and offending to any RCN customer moving to your network. I understand you own ISPrime. As the owner of the most ethical hosting company in adult, do you not see how wrong it was to pull some random post from 6 years ago and use to to post slanderous comments about an unhappy customer?

Here's what you should do now. You should have a tech review kong's data. If he truly is a spammer, then call him out again and refuse his business. If he is NOT spammer, you owe him ONE HUGE PUBLIC apology.

Wow, I'm really blown away by this and now wondering if I should move my data elsewhere. I like the fact you don't accept shady customers, but otherwise I don't think I like the way you do business.

widget 10-21-2010 06:58 AM

Damn I didn't think to search my old posts to find out if there's any potential dirt on me so a guy I just paid $1100 to can drag my name through the dirt before I posted that.

Captain 10-21-2010 06:59 AM

Quote:

Originally Posted by paymeback (Post 17628298)
Isprime needs a new PR guy :2 cents:

ISPRIME doesn't need a NEW PR guy, because I am not their PR guy. Notice we almost never post on any of these boards. This is not a place for public relations.

kong 10-21-2010 07:01 AM

Quote:

Originally Posted by Captain (Post 17628291)
Fantastic. And my point is if a potential customer isn't happy with us they have an option of staying with RCN or moving else where.

Captain - you took everyones money with a promise to get them online and now you say if I am not happy, I can fucking leave? Create customer service there man. Take money, leave customer in the dark for a few days, then tell them to leave if they are not happy about it

Fucking beautiful Captain!

- LOL - 10-21-2010 07:02 AM

Regarding ISPrime's help: the Sales department cared to lift their finger only after the customer paid in full for the new server.

Even after paying in full it was a pain in the ass to get anything done restore-wise. Took them 3 days to just get started on my restore.

That was my experience.

:2 cents:

- LOL - 10-21-2010 07:03 AM

Quote:

Originally Posted by Captain (Post 17628314)
ISPRIME doesn't need a NEW PR guy, because I am not their PR guy. Notice we almost never post on any of these boards. This is not a place for public relations.

This place is where the majority of your customers come from.

Just sayin'

Captain 10-21-2010 07:04 AM

Quote:

Originally Posted by kong (Post 17628317)
Captain - you took everyones money with a promise to get them online and now you say if I am not happy, I can fucking leave? Create customer service there man. Take money, leave customer in the dark for a few days, then tell them to leave if they are not happy about it

Fucking beautiful Captain!

We are delivery what we are promising. And we are doing it faster then ANYONE else out there. However if you aren't happy with the service; you are entitled to a full refund and may move anywhere else.

kong 10-21-2010 07:05 AM

Quote:

Originally Posted by - LOL - (Post 17628321)
Regarding ISPrime's help: the Sales department cared to lift their finger only after the customer paid in full for the new server.

Even after paying in full it was a pain in the ass to get anything done restore-wise.

That was my experience.

Exactly my point. We are now customers of ISPrime after paying them - and he says we can just fucking leave. Nice.

stocktrader23 10-21-2010 07:06 AM

Quote:

Originally Posted by Captain (Post 17628296)
In order to get respect you must first give respect.

I'm an asshole to people that deserve it. You're being a smug asshole to people that have paid you money to provide a fucking service because you promised that you could do it better than anyone else thanks to the wonderful relationship you have with RCN.

The person you are talking shit about here (called him a spammer, questioned character) has his own fucking data. That means that any one of the thousands of hosts online could do for him exactly what you are 'working on doing'. Difference is they would have had the shit done long ago.

Then there is the little issue of several people telling you that you already have their data and won't update DNS or other simple tasks for them. There are multiple posts in other threads about your rude ass customer support (probably you) and I told you I got the same treatment 5 fucking years ago.

Think you could take some time out of talking shit to address THOSE people?

I don't know what in the fuck is wrong with you but you are seriously dented.

Captain 10-21-2010 07:06 AM

Quote:

Originally Posted by - LOL - (Post 17628323)
This place is where the majority of your customers come from.

Just sayin'

-LOL- , majority of our customers don't even come to these boards because they are busy with their business, they don't have time to spend on message boards.

Majority of our customers come from word of mouth. We haven't done anyone wrong and that's why people are our loyal customers.

Captain 10-21-2010 07:07 AM

Quote:

Originally Posted by stocktrader23 (Post 17628333)
I'm an asshole to people that deserve it. You're being a smug asshole to people that have paid you money to provide a fucking service because you promised that you could do it better than anyone else thanks to the wonderful relationship you have with RCN.

The person you are talking shit about here (called him a spammer, questioned character) has his own fucking data. That means that any one of the thousands of hosts online could do for him exactly what you are 'working on doing'. Difference is they would have had the shit done long ago.

Then there is the little issue of several people telling you that you already have their data and won't update DNS or other simple tasks for them. There are multiple posts in other threads about your rude ass customer support (probably you) and I told you I got the same treatment 5 fucking years ago.

Think you could take some time out of talking shit to address THOSE people?

I don't know what in the fuck is wrong with you but you are seriously dented.

And you're just a TROLL with multiple nick names on this board we've already established that. :321GFY

kong 10-21-2010 07:08 AM

Quote:

Originally Posted by stocktrader23 (Post 17628333)
The person you are talking shit about here (called him a spammer, questioned character) has his own fucking data. That means that any one of the thousands of hosts online could do for him exactly what you are 'working on doing'. Difference is they would have had the shit done long ago.

Then there is the little issue of several people telling you that you already have their data and won't update DNS or other simple tasks for them. There are multiple posts in other threads about your rude ass customer support (probably you) and I told you I got the same treatment 5 fucking years ago.
.

Thank you. I don't think he gets it. We could of been up days ago if we did not get suckered into moving to them.

Instead of apologizing, the smug asshole insults me and says I can just leave then.

NGU 10-21-2010 07:09 AM

Quote:

Originally Posted by Captain (Post 17628314)
ISPRIME doesn't need a NEW PR guy, because I am not their PR guy. Notice we almost never post on any of these boards. This is not a place for public relations.

Thankfully potential customers do not read GFY :error otherwise ISPRIME may lose potential future customers like me. You post as an ISPRIME Rep so yes you are a PR guy and with you posting the PR is not good

Captain 10-21-2010 07:09 AM

Quote:

Originally Posted by kong (Post 17628330)
Exactly my point. We are now customers of ISPrime after paying them - and he says we can just fucking leave. Nice.

I don't want anyone to leave who wishes to stay. But if you wish to leave we will refund you 100%. That is what I am saying.

kong 10-21-2010 07:09 AM

Quote:

Originally Posted by Captain (Post 17628338)
And you're just a TROLL with multiple nick names on this board we've already established that. :321GFY

And your a smug prick that insults YOUR customers.

- LOL - 10-21-2010 07:10 AM

Quote:

Originally Posted by Captain (Post 17628334)
-LOL- , majority of our customers don't even come to these boards because they are busy with their business

they don't have time to spend on message boards.

yeah, keep thinking that

kong 10-21-2010 07:12 AM

Fuck this thread, I am out. I have work to do an cannot believe I got into this on here. Have not posted on this board in years before this issue.

We seem to have most of our support issues sorted out - their support is good, if they were not so busy.

I can say that their customer service really blows, and the owner is a prick!

Captain 10-21-2010 07:12 AM

Quote:

Originally Posted by NGU (Post 17628342)
Thankfully potential customers do not read GFY :error otherwise ISPRIME may lose potential future customers like me. You post as an ISPRIME Rep so yes you are a PR guy and with you posting the PR is not good

I'll agree with you there. But I will stand by my team and and the service we deliver.

stocktrader23 10-21-2010 07:12 AM

Quote:

Originally Posted by Captain (Post 17628338)
And you're just a TROLL with multiple nick names on this board we've already established that. :321GFY

You are fucking pathetic.

:helpme

:1orglaugh:1orglaugh:1orglaugh

Captain 10-21-2010 07:15 AM

Quote:

Originally Posted by kong (Post 17628350)
Fuck this thread, I am out. I have work to do an cannot believe I got into this on here. Have not posted on this board in years before this issue.

We seem to have most of our support issues sorted out - their support is good, if they were not so busy.

I can say that their customer service really blows, and the owner is a prick!

Thank you for at least acknowledging that. I respect that. And I'm sorry if I came off as a prick. I hope you're back to 100% ASAP.

Good Luck.


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