Best Support from a Hosting Company?
 

What hosting company have you experienced the best support services from?
More ways to reach support?
Promptly reply to your support tickets?
More than just one person working to hand all support issues?

And besides that the company maintains a good record of keeping your box up and running.

Thanks for any suggestions.

webair :thumbsup

Hands down Swiftwill Communications. Dweeks has been keeping my shit up and running for 5+ years.

That'd be ReliableHosting for me

if price is no concern to you i would say nat net.

Definitely check out www.RealityCheckNetwork.com this is exactly what we specialize in - we're hosting a ton of large customers with Alexa ratings of less than 1000 and achieving great uptime / and reliable quick support.

Hit me up on ICQ when you get a chance : 4930562

Hosthead

And

Phatservers :thumbsup

OK, watch this, and tell me what more you can ask for:

1. 24x7x365 ON-SITE in the datacenter support

2. Available by:
- Live chat
- Telephone
- Ticket system

3. Experienced and knowledgeable linux techs

4. UPS and Generator Backup power on all servers

5. Cold ass datacenter for maximum server stability

6. Knowing that if your clients cancel, you lose money, so you do whatever you can to make sure they stay happy.

7. huge variety of server specs, all enterprise quality (Dell, HP, IBM, Supermicro) for best reliability

8. Huge BGP4 multi-homed network to make sure that there are tons of available routes in case theres a problem some where "out there" :winkwink:


PACIFICRACK.COM


Network Info: www.pacificrack.com/network.html

Sprint (one of the first and biggest backbones) is being upgraded to 2 x 10Gigabit connectivity! So thats:

20Gbps of Level(3)
20Gbps of Sprint
Tons of other Tier-1/Premium providers

I have no problems with http://colo-cation.com/

Swiftwill answers my phone calls for 5 years.

do a whois and see where the bigger guys are hosted.. Anyone with a serious business is not hosting with amateurs..

You'll see that our backbone mix targets both the USA, but also effectively targets Asia and Europe from our high quality varied backbone mix.

We didn't just get the best providers for the USA, we also got the best providers for Europe and Asia to do the best we can from here in Los Angeles to every where!

PACIFICRACK.COM


Why is one FOX Broadcasting's head sysadmin's talking to me about moving their 20 cabinets from Los Angeles Equinix into our datacenter across the street? There's a reason!

Email me to find out!

alex [removeme@] pacificrack.com

For me it would definately be http://www.adultfriendlyhosting.com.....hands down.

EXCELLENT hosting company.

TechieMedia, been with them over 3 years no problems and support is great:thumbsup

BTW, i wrote this out solely for this thread. Thats how dedicated we are. :thumbsup :winkwink:

Great, now stop shitting up the thread, TeeDub.

Price: WebAir. Support? Varies by needs, but Reflected and Techie are good for those who don't manage their own shit.

I've always been very happy with Mojo. Not going to say that others are no good, I'll just say that Mojohost is great, very nice guys, always available.

NationalNet :thumbsup

Naked Hosting -

As a matter of fact I called their 24/7 tech support about an hour ago. Had all my questions answered on the spot! Beats the hell out of tickets and email support. Top notch company:thumbsup

Oh...did i mention it was a toll-free call?

SplitInfinity :thumbsup

Swiftwill hands down.

the dudes over at Server Provider www.serverprovider.com are awesome .. i put them through the ringer all the time .. and they keep me running smooth as silk...

I will have to 100% agree with you about TechieMedia. Those guys are fucken awesome, with som e of the best techs I have ever worked with, and their pricing is Very competive, but the support is 2nd to none...:2 cents::thumbsup

www.splitinfinity.com has been by far the best in our experiences...:winkwink:

Hands down Phatservers!

right on :thumbsup

mojo has never let me down. brad, greg, and corey are a cell away. they pretty much rock. its even ok that brad swings both ways and wears funny shirts.

www.mojohost.com

always there for me. always.

ServersForLess.com we host several of the top adult networks. Additionally we offer:

True 24x7 support
All Tier 1 BW
Multiple Tier 1 Providers
Over 40000 Mbps Transit Cpacity
Level 3 Datacenter

We wuld love to talk more about what you need. Please contact me at: [email protected] or ICQ: 412-203-056

Thank you,

Exmasters has a very good support.

NationalNet. They have never taken more than 2 minutes to respond to a ticket.
WG

w3rd...

love sami and david at sp... awesome crew.

When I first got into this business I switched hosts literally every few months for the first two years or so. Then someone recommended Techie Media.

I've been with Techie Media for 5 years or so now.

I left them once, (last year actually) because I got offered a ridiculously low price by another "name" hosting company.
The support was horrendous and I left for another "name" company
(By "name" I mean people who aren't resellers, they were big companies, they've both been mentioned in this thread a few times)

The 2nd company wasn't able to get my stuff right either, so I RAN back to Techie Media and I swear I'll never leave again.

NationalNet for sure! Just do a search on this forum to see for yourself. Phone call support answered within 3 rings and tickets within 5 minutes.

Want in on the best? We have some great specials on right now! email me your requirements on [email protected] and I will get you a great deal :D

I used to host over at Phatservers some years ago and they where amazing.

Cool! Very happy there myself as well...

You get what you pay for. HE.NET is not cheap, but they have kicked ass for years.

UglyDucky Dedicated hosting.......hands down the best service (^_*)

i second that! ariel and karlin are the best! :thumbsup

National Net!

+1:thumbsup