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How about free hosting tech support, no matter the hosting company.
Thats right. I have been around Hosting for 10 years now and know the worst thing the customers go through. no one seems to have great support at night. So for the month of march I am offering free hosting tech support. No obligation, offer good from 8 pm wst to 6 am wst on weekdays. I do not care who you host with. just contact me so I know who you are and I will unleash my staff on your issues.
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great offer from a great guy
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:thumbsup:thumbsup
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So i can fire my night staff ?
hehe |
what you need? i am offering this for march only though, so i might not fire em just yet.
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Your are offering support for other hosting companies?
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I can prolly tell you a few to target but I wont talk bad about someone
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Interesting offer.. bump for the night crewz
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i am offering tech support to clients of any host |
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are you serious? do you offer server admin regularly?
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We have excellent night staff including myself at nights. I understand what your saying maybe most host's do not but please do not just go out there saying no one has good night support. Thx peace |
Strange offer? My host has the best support no matter what time it is if they didnt I wouyld leave, but I guess there might be some people here that are stupid enough to be with a host that doesn't have good 24/7 support?:helpme
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Hey he could get a bunch of people from webair?:1orglaugh:1orglaugh |
And then people are suprised why i reccomend ycaza hosting(righthosting.com).He will help you even if you dont host with him.
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and joel this is not aimed at anyone in particular, but if people are dissatisfied with the support they get, I am here to help. |
Let's match that offer Joel.
Give the public some redundancy for good wills sake. |
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Ah. I was just wondering if you guys were offering services like EasyServerManagement.com does for a monthly fee or by project, etc.. for people who are hosted with unmanaged servers.
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Definitely going to keep that in mind, though your old buddies at OC3/PacficRack are doing a good job so far.
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Ha ha ha. I just noticed that it's from 11 PM to 9 AM here on the east coast. :1orglaugh
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Hey Joel and Chris and maybe Mike webair... let's send the night crew for a vacation till the end of march and forward the calls to Caz's crew...
Caz I love you and all but WTF? really? |
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And all I did is offer redundancy to his great idea, which any good host should offer anyway. :-)
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You know even if ycazza's idea is kinda strange and off the wall you guys really take the cake when it comes to low class bottom feeders.:Oh crap |
Are other hosting companies afraid their clients will appreciate better support than they get at "home"?
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It's easy to offer extra additional support for potential customers when trying to pull them over from another company. The true test is whether or not that support stays once you are a customer and actually need help. |
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took the words out of my mouth.... :thumbsup |
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Same thing when companies offer specials to get you in the door. Existing old and long-term customers aren't offered the same deals and get stuck with a grandfathered deal that costs them more for much less. Many of them do this. What do you have to lose, if you aren't already getting adequate support or in at least one situation apparently, any support at all? Try a new hosting company and see if it's the right fit. |
If your company does its job well why be threatened by this thread?
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ten years experience but no buy link on site
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interesting offer there :thumbsup
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GFY is a fun place I missed it... was not around for so long. |
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that's what i was thinking... |
well, i for one am not worried. just do a search on pacificrack here on GFY or webhostingtalk to see how we maintain our support quality even long past when you first signed up :)
the only real reason that a host wouldnt have good night time support is A) bad management or B) cant afford it YET |
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