GoFuckYourself.com - Adult Webmaster Forum - View Single Post - Epassporte + Their HORRIBLE sales/CS service [for BUSINESS clients!!!] + 9% charge?!?

ContentPimp · 02-02-2010, 02:47 AM

NOTE: Michael O can't help me here, because this is not his department. So please, read on!

I emailed Epassporte 2 weeks ago, inquiring to open a business account, 10 days later I get a reply. I write back, and now I have to wait an other 10 days to get a simple answer. Where the FUCK is the customer service??

Business Epassporte charges 9% (apparently) if a personal account goes to send funds to a business account. 9%!!!!

This is ludicrously high fee compared to competing merchant accounts in the first place, BUT OK.... AT LEAST they could provide some proper customer service, hell I am making a SALES inquiry and it takes WEEKs to get an answer, even though it should take a day or two!!!

Lets not get started on their horrible Me-Speaky-No-Englishy support!!!

02-02-2010, 02:47 AM
ContentPimp Confirmed User Join Date: Nov 2008 Posts: 3,184	Epassporte + Their HORRIBLE sales/CS service [for BUSINESS clients!!!] + 9% charge?!? NOTE: Michael O can't help me here, because this is not his department. So please, read on! I emailed Epassporte 2 weeks ago, inquiring to open a business account, 10 days later I get a reply. I write back, and now I have to wait an other 10 days to get a simple answer. Where the FUCK is the customer service?? Business Epassporte charges 9% (apparently) if a personal account goes to send funds to a business account. 9%!!!! This is ludicrously high fee compared to competing merchant accounts in the first place, BUT OK.... AT LEAST they could provide some proper customer service, hell I am making a SALES inquiry and it takes WEEKs to get an answer, even though it should take a day or two!!! Lets not get started on their horrible Me-Speaky-No-Englishy support!!!