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Originally Posted by Michael O
This issue stems from our processing and reporting ability through the Visa system and their processor.
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What was the reason Visa gave you for cutting you out?
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Originally Posted by Michael O
Most of us have had the unfortunate experience of dealing with banks and card associations that simply ?cut us off? and did not pay us.
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WTF are you talking about? This is NOT something that happens all the time. Don't act like it's business as usual.
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Originally Posted by Michael O
We all fully understand that communication to our cardholders is critical. However, it does not help any of us if we are constantly updating you on the basis of the calls that take place almost hourly. It seems to us that giving you facts, based on agreements we are working on is the best form of communication.
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Can you give us any information about what kind of calls you are having, and what kind of agreement you want to achieve?
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Originally Posted by Michael O
We too have funds that are stuck in the system, as well as massive costs of operation without any income.
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I guess we should all feel sorry for you, huh?
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Originally Posted by Michael O
For those of you that have been in the industry for many years, I hope you will recall that I have a very strong track record of fighting for the rights of webmasters, program sponsors, billing companies, merchants and the industry; that dedication continues.
Thanks you for your understanding in this difficult time and for your support over the last 8 years of our operations.
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I really do hope you guys can figure a way to turn the table, and I have supported Epass from day #1. But the lack of answers regarding what is really happening is very disturbing.