Originally Posted by PeterEA

I am processing solely with Zombaio. I am just starting out and only have a few subscribers so far. I have no affiliates. I am just testing the sales funnel and conversion rates right now. I have a 1:194 conversion rate from organic traffic right now, which I think is pretty good for adult traffic? 0% charge backs, 0% refunds, 0% cancellations, but as I said, I am just starting out, so I am sure that my nice 0% rates are just due to low amount of customers.

I have signed up with CCBill, but they are not able to handle multiple subscriptions with the same price. My site has four different subscription options for the same price, but different content. At first I thought I could just change the subscription price so that they are one cent apart, but then they told me that they do not allow new merchants to have multiple subscriptions with the explanation, "as it would be very easy to create a situation where they are being accidentally double or triple billed for their subscription."

My system will not accidentally bill anyone! However, having multiple subscriptions is the focus of my business. I mean, I want users to get one subscription and then purchase another. I want users to be able to add even more content to their account.

I called them up and talked to them and it seems the limitation is that I need to introduce sub-accounts to my account and have that value passed to the system. So, not really an issue with the new merchant status.

This is when I stopped investigating CCBill. I just felt it was strange that an established processor would have such a random limitation. They did respond and tried to offer a work-around, but I do not want to create a work-around. I was still hoping that Zombaio would catch up, but I am concerned when I see that people have still not been paid.

I have set my account to pay me once I hit 5k and I am still just at 1k...

Maybe I should revisit switching to CCBill or at least introduce them as an option? The reason I did not go with CCBill was not the percentage, but the setup issues. I also do not like the annual fee to process with credit cards. Zombaio does not charge that annual fee, so that is why I started with them, thinking I could start using CCBill once I have more funds coming in.

I just sent off an email to the developer of my Content Management System and hopefully they can add this functionality.

For those of you who have switched away from Zombaio or introduced another option, who are you using? Did you always have multiple options? Do you pay the annual processing fee for credit cards to each payment processor?!