PeterEA

I am processing solely with Zombaio. I am just starting out and only have a few subscribers so far. I have no affiliates. I am just testing the sales funnel and conversion rates right now. I have a 1:194 conversion rate from organic traffic right now, which I think is pretty good for adult traffic? 0% charge backs, 0% refunds, 0% cancellations, but as I said, I am just starting out, so I am sure that my nice 0% rates are just due to low amount of customers.

I have signed up with CCBill, but they are not able to handle multiple subscriptions with the same price. My site has four different subscription options for the same price, but different content. At first I thought I could just change the subscription price so that they are one cent apart, but then they told me that they do not allow new merchants to have multiple subscriptions with the explanation, "as it would be very easy to create a situation where they are being accidentally double or triple billed for their subscription."

My system will not accidentally bill anyone! However, having multiple subscriptions is the focus of my business. I mean, I want users to get one subscription and then purchase another. I want users to be able to add even more content to their account.

I called them up and talked to them and it seems the limitation is that I need to introduce sub-accounts to my account and have that value passed to the system. So, not really an issue with the new merchant status.

This is when I stopped investigating CCBill. I just felt it was strange that an established processor would have such a random limitation. They did respond and tried to offer a work-around, but I do not want to create a work-around. I was still hoping that Zombaio would catch up, but I am concerned when I see that people have still not been paid.

I have set my account to pay me once I hit 5k and I am still just at 1k...

Maybe I should revisit switching to CCBill or at least introduce them as an option? The reason I did not go with CCBill was not the percentage, but the setup issues. I also do not like the annual fee to process with credit cards. Zombaio does not charge that annual fee, so that is why I started with them, thinking I could start using CCBill once I have more funds coming in.

I just sent off an email to the developer of my Content Management System and hopefully they can add this functionality.

For those of you who have switched away from Zombaio or introduced another option, who are you using? Did you always have multiple options? Do you pay the annual processing fee for credit cards to each payment processor?!

MainManRay

They are holding all of your money for a further 30 days then paying weekly from end of November.

If they were "bought out" like they say, they would have had sufficient funds to pay out their clients on time. How can they try to start again - with payment delays LOL

Use Epoch, pay the extra % and sleep well

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jdubs1982

Never said you were alone, I said I've been paid, paid late, but paid. What I also said is I don't think it does anyone any good for Zombaio to go out of business, and that personally I don't see the point in crying on every comment section about them.

Either take real action legally to get your money back or consider it a loss, at least that's my personal opinion. At some point you're like some girls ex boyfriend who shows up at all her dates saying how she cheated on him. You may be 100% right, and she may be a bitch but honestly you're start to make yourself look foolish after a while.

Anyone who has read anything about zombaio knows about their late payment issues, but that doesn't mean that every thread about them needs to be a pity party for you and your payout issue, which apparently isn't important enough to you to even pursue. Did you contact cowen group? Who knows if they are still the owners, but they without a doubt were when your money went missing. Zypher or whatever his name is seems to really love doing research about them. You have email, contact information for john cavebringer or whatever his name is. Have you contacted him.

I don't know you, don't know your situation. But as I said, I've been missing money from Zombaio since I created my account on this site (which I created to try to figure out if anyone was actually getting paid by them) sometimes I get paid, other times I don't, on Monday I got about a 1/3rd of my back payouts. that's just a fact, you don't have to believe me, doesn't really matter. What I don't get is your point?

Why put more energy into "protecting people" (who if they are here easily can see that Zombaio has a real issue with paying out) than you put into actually getting your money? To me THAT sounds alot stranger than the dozens of people here who have said "Zombaio is x payments behind.. but they do still payout".


Let me tell you a story..

I do traffic generation and monitization for a bunch fo sites, adult, non adult, ect.. about three years ago. There were a group of people doing vacation home rental type things, basically it was a group of homes on the Florida Alabama (florbama) coastline, basically I ran the back end and marketing for a site which functioned as sorta registration handler for the group, at the time we were using wepay.com to handle payments. They, pre-approved, everything, screened the site and business model, and agreed it was fine. About a year in, no chargebacks no issues, nothing froze funds, claimed rentals were too high risk even though they had approved of everything ahead of time. Refusing to process fine, that's their company they can do what they want BUT you don't freeze my money. I had the money released within a day, so this whole "Zombaio stole from me but instead of spending my energy getting my money I'm going to cry about it online" is just something I don't get. I don't think I ever posted anything negative about wepay, cause I don't really care about them. I care about my money. I don't care about Zombaio I care about my money, so its not that I don't believe you, its just that I don't understand the whole personal obsession you people have with trashing them and how posting 100000 posts about them is more important to you than actually fighting to get your money. i'd be on everyone who works there, everyone who has ever had any involvement with them until I had my questions answered unless i'd already decided that it was a lost cause and if that was the case.. I wouldn't think about Zombaio, let alone jump in ever conversation about them trying to throw a pity party about my missing funds. That's all I mean when I'm critical of you, i don't know anything about your account, dont' really care, just confused with how you go about things and don't understand the personal obsession some of you seem to have about zombaio.

jdubs1982

I asked you once before.. what are you going to do if Zombaio gets current with everyone else? You guys have this personal obsession with them, that I don't get. I think the vast majority of us don't really.. care... where their HQ is, who owns them or any of that really. Simply process my payments, and send me my money -- but you have this whole "fight the good fight" mentality against a low rate porn processor. It seems kinda silly to me. Like what is your end game? If they start paying out on time and the threads around here dry up (because let be honest if people were current and getting paid on time, nobody ouside of you and a couple of your like minded ranters would click on or care one bit about Zombaio or talking about them) about them are you going to start "zombaiosucks.com" to continue your rantings or what?

RegUser

And after a long rant, a short ine - their 4th promise to release payment on coming Monday was yet another BS

jdubs1982

Ive had no problems with Verotel if you're looking for avoiding VC/MC fees, if you have a processing history they, at least when I signed up waived the fee (as a US merchant there were a few hoops to jump through, like mailing physical notarized copies if IDs and passports and stuff, but it wasn't that big of a deal). Now i know some people have complained about restrictions they have on things like affiliates and who knows what else so you'd probably want to ivestigate them on your own, but at least in my experience they're solid and pretty easy to work with. Someone from there, I thin Jason or something like that used to post around here but either way you can take a look at them. Zombaio may get their shit together, they may go down in a mess. Who knows, as I've said my experience is I may have gotten 1 payout in all of 2014 "on time" but I can say they've consistently sent something. So in my opinion you'll probably get your money from them, but I wouldn't put all my eggs (or even most of my eggs) in Zombaio's basket because you simply can't trust a payment processor who doesn't payout when they say.

AmeliaG

I was going to suggest just setting up subaccounts with CCBill, but I guess they already suggested that. If what the user gets is different, then a different subaccount is the way to go. Otherwise people might be confused by multiple charges which look identical but are not.

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Zyber

I think we all just want to have processing done, and not have to worry about payouts. You make it sound like "late payouts" is the only problem with this company. There are numerous more serious legal problems with Zombaio than only the late payments.

Let's say that we for a moment don't focus on all the little details (who owns it, the manipulation of records, the tax evasions and all those other small things).
Let's say that we only care about the actual payments.

jdubs1982 there are two things I don't understand with your case:
1) You decided to try Zombaio out, just to test if they were really as bad as everyone is saying
2) Zombaio's (unpaid) debt to you grows with 1000 USD every month. Does it not concern you that in beginning of July Zombaio owed you 2000 USD, in August 3000 USD in September 4000 USD, in October 5000 USD, and now in beginning of November they owe you 6000 USD.
Next month they will be 7000 USD behind with payments to you.
I really don't understand that you are acting so calm in this situation when Zombaio's debt to you grows by 1000 USD every month.

Are you simply this generous person that you give them 1000 USD of your money every month? Most other people in a situation like your own would also become "obsessed" when the debt keeps growing.

hellboy78

I showed to Michael O, into zombaio chat, that my zombaio balance is empty,
while I should have 120 usd,

he told me, no money into your account,

I showed to him my last transactions....and no payout list.....

and he noted that I'm saying the truth

his final answer? "THERE IS A BUG"

fantastic

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hellboy78

I removed all active members from zombaio
waiting for last late payout......

good luck

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wslover317

DO NOT USE ZAMBAIO, trust me.

I just sent an email asking all of my rebills to cancel and switch to our other processor. I dont see many of them doing it but I had enough.

Today was the last straw when I was told "Old payments" wont start going out until the end of the month, at the earliest, so they can start sending "new" payments. Which of course will also take 3 weeks!

I have had no issues with Verotel once approved. As was said, you have to jump through a few hoops to get approved but its worth it.

Great rates and paid on time. If you are worried about the fees or have any other questions, look for Jason on here. He is very helpful.

wslover317

I am in the process of doing the same. Hoping I can get some members to switch over to my other biller first...

beenthereb4

Wow great story . Since Zombaio is holding your money try that on the mr. Bigshot !! The reason you don't is because you know it won't work on them .
Yea who has your money now ?

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ShowMe69

If you don't care what Zombaio does, then why worry what I do?
You don't need to understand my end game, I don't understand your reluctance to
pay visa/mc fees to get paid on time. Are you running a business or is this a hobby?

The vast majority dont care because they process with reputable processors.
If you want to understand my issue with Zombaio read my past posts, while you are at it read the issues others have had too for the past 3 years, then maybe you will get it

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RegUser

Even if they don't, that money is not going in your pocket anyways.

NewOldPlayer

beenthereb4

Retraction...Retraction "Read all about it HERE." https://gfy.com/showthread.php?t=1138696&page=15

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disinfected

They can your account like showme69?

JesseQuinn

have you considered a company like Payze?

a merchant account offers you a lot more control than an IPSP like CCBill et al., and while you pay the same VISA/MC fees your processing rates will be much lower than anything Zombaio or any IPSP can offer.

Payze is run by the former VP of sales and the CFO of CCBill and the company really takes the time to work one on one with merchants. Might be worth checking into? The site is Payze.com if you're interested

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AmeliaG

Your mileage may vary, but, in my experience, Verotel do not pay.

And Verotel have the least good customer service of any biller I have utilized as either a sponsor or affiliate.

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ShowMe69

Verotel in my 12 year experience always pays

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JesseQuinn

oh wow. I really feel for those who have significant sums held by Z.

Count me in among those who actually hope Zombaio does manage to survive this, at this point though I can't fathom how they will. they have absolutely shattered their reputation and with webmasters still waiting on their funds I don't see that rep being redeemed any time soon :/

tbh when I read your first post in this thread I had assumed you were being sarcastic.

To go from huge red letter text screaming insults at Zombaio employees to a 180 degree turn-around and then right back to the huge red letters and insults when the new ownership doesn't magically solve Zombaio's chronic payout issues in 5 days seems sort of...odd?

If you were serious why would you assume a change of ownership would automatically right the ship? no sarcasm or disrespect intended, I'm genuinely curious.

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freeforlife07

i have seen and read many of your post-- and this will be the first i reply too- DONT YOU DARE PISS ON Verotel Chicky---They have saved my ass for years since i decided to add them to my payment option when zombaio had issues back in 2010 -- They(Verotel)have always paid- Like clock work- No setup fee and the new upgrades to the admin is great-- the fee is a little high but again pending my own merchant account they work for me-- i am a long time Zombaio merchant and i wait and watch because thats all you can do at this point... The money they (zombaio) have saved me over 6 years is worth a lil patience... no im not fool and they are on hold from sending them new biz but they have my rebills and patience for the moment- Maybe they will turn around and maybe they will not ( its favored they will with the $0 set up fee and low rates). --- What certain every negative post hurts any biller. SOO i appreciate your input on your Experience with verotel, BUTTT to make a firm statement like "Verotel do not pay" :/ lololololol - I think it was more of an issue with you at the time --

freeforlife07

Fucking Damn Right

PeterEA

I got a response from my content management system and turns out that their system can handle sub accounts, so I could use CCBill! Has anyone had any experience getting CCBill to waive the annual credit card cost?!? That would seal the deal for me.

I did look at epoch, but they charge more than CCBill. 15% to start with and CCBill charges 14.5%, so I do not see the value. The added advantage of CCBill is their extensive affiliates network. I hope that I can get that to work with my system and then I would be an extremely happy camper.

I have tried buying from Verotel and I like their user interface. I will see. I think I will continue investigating CCBill first.

That sounds like a great solution! I would love not to have to pay that annual fee. I am just barely breaking even and if I don't get that money from Zombaio, I am still in the red. It took me a while to get enough subscribers to break even, so I do not look forward to restarting that whole process. *sigh*

I agree. I always wanted to have at least one other solution. My idea was to use Zombaio as the default (better rates) and then have CCBill as the backup in case someone really wants to pay with them. I think they are the best known payment processor, although I am not sure porn users really care. I mean, do you find that your conversion rates go up when you start using CCBill instead of others? Are more consumers willing to use CCBill than other vendors?

I will look up payze. Sounds interesting, thanks!

jdubs1982

If I thought they'd stolen my money I would, but as I said, I believe they're poorly run but they've consistently paid me out. Late, but they've paid out. So I've adjusted my processing because they can't be relied on, while at the same time continue to collect (not on time, but still continued to collect) payments from Zombaio

And again, it has nothing to do with being a big shot, I'm not a big shot at all. I just.. live in the real world, while many of you seem to try to be "online cool". You can rant and rave online, but are you actually accomplishing anything?

jdubs1982

I don't care what Zombaio does with regards to you...I very much care what they do with regards to me. But I don't care about them personally, if that makes sense. I'm not pro or anti Zombaio, I'm.. simply someone who has used them and they owe money to, who fully expects to get paid.

I honestly just don't get the overly emotional responses about this issue.

And its a business for me, but I have clients in adult. I don't own the sites, don't deal with content, I do traffic generation and monitization and its a part of my business which covers probably a dozen industries. Zombaio was used as part of a cross sale promotion that started the first week of 2014, just used them because it was cheap, simple to set up, etc... but the second they started paying late (which was basically my 2nd payout from them), I started migrating away from them.

So maybe its not as "big" for me as it is for you, I just don't get the point of online message board ranting about them. Or the personally obession it doesn't seem like it.. accomplishes anything. It's business, if they owe you money.. find a way to get your money (or move on). This doesn't do that. It doesn't do anything in fact

But I don't think we'll ever see eye to eye on it so, whatever... hopefully one day you wake up and Zombaio has paid you whatever they owe you.

RuthB

I think you should take a look at Paxum. We're not a credit card processor, we are an ewallet in use by the majority of the adult industry.

• You can send and receive instant payments with Paxum
• It's always free to receive money to your Paxum account from others
• We have Pay Now buttons and a functional API/IPN
• You can gain instant access to your account funds through the Paxum card (at ATMs and through POS purchases)
• Most adult companies (paysites, cams, etc) pay out with Paxum
• Most adult traffic brokers pay out and accept payment via Paxum
• Epoch and Segpay (payment processors) offer instant payouts via Paxum
• It's free to sign up
• There are no monthly fees
• There is no minimum balance required

As stated, we are not a credit card processor, but if you deal mostly in traffic, then you may be able to use our services to your advantage and save yourself some money in the process.

I'd be happy to discuss Paxum with you in more depth if you have any interest. My info is in my sig

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beenthereb4

Yes I am keeping the word out there that they are not paying . So yes I and others who have stated they did not receive their money are saving future webmasters the headache of not getting paid . Like you said they started paying you late on your second payout , so If I can prevent even 1 person from signing up with them then I feel I have helped someone . If you don't understand that fine .I don't think many of us are being "online cool" I think there is just a lot of us that have been doing this for more than a year .

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livepimpin

Well .. i'm not trying to be devil's advocate here, but when i see some people fighting over who's gonna be the first bashing Zombaio harder and taking rounds at it, it makes me sick.
I used to work with Zombaio and they have been great until they stopped paying me on time. And not paying me on time meant i couldn't pay my associates and all the other stuff i had to pay. So i had a pretty hard time, spending all my savings and borrowing money from people just to get over it until i came up2date on payouts with Verotel (thank you Jason)
They were about 5 months late to me with almost $200k. They slowly came back and we managed to set a schedule which they respected in full. I got all my money. Now i'm only behind with the reserves which are almost all going to get in "For Release" mode. And i've been told that as soon as all reserves will be for release i will get them in a single payout. And i am sure i will get it when they say i will. Just because ! Despite the obvious problems they have, David has been a pleasure to work with. If i were to believe each golem bashing Zombaio around here, then my only solution would have been an exit from this industry. So yeah, i personally fully believe that Zombaio is doing their best to be good business. But sometimes life's a bitch and it may throw shit back at you, while you try to make your business work. But most of you think only about ponzi schemes and such. I say get a life. Let them try to come back and do the things they need to do without so much negativity pointed against them..
And for the nay sayers asking me why i'm not working with them right now if they are so good as i say, it is because that was the agreement i had with them when i set up the funds return schedule; that i won't be adding Zombaio back until i get each and every penny i have in my account (including reserve). But i'm looking forward waiting for the day they'll release the reserves so i can start using them again.

Just my .

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beenthereb4

Thank you for your Just one question if I may ? Is this kinda the same way you felt about epassporte at that time? Just asking ...

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livepimpin

Kinda yeah. And to be honest i eventually got all my money from ePassporte. (not that i had many left in the wallet since i never considered ePassporte a bank as others did). I truly believed they will stay in business that time. Too bad they did not. And yeah i also believe Zombaio will get back nicely. That, if they will be allowed of course by the shitstorm around here. And if they will go down, then you will be one of those to be blamed. Again my

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Drake

Learned my lesson with globill, ibill, and epassport.

Have stuck solely with epoch and ccbill since those days.

ShowMe69

Well since they caused me to lose money ��, I can't wait for that shady ass company to
fail more than it has. It great that they paid you, but question for you? Did you authorize a loan to them for 200k? Using money that isn't yours, whether you pay it back or not is illegal and just fucking shady. Why couldn't they pay you , did they ever answer that question?
I don't have well wishes for people that abuse my trust, but if you do..great ��

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freeforlife07

UUH did you say $200k in five months or you meant $2000 smh i need to step my shit up if you meant $200,000 in almost 5 months - Why the hell dont have you merchant????

ShowMe69

Damn...yep old globill, the glory days ��

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livepimpin

Let's put it this way
Any allegation that they stole the money, used it for their own interest, even if true can't be backed up with facts. I can say they stole my money. It's important if i can prove it. Right? I can't and nobody can. All we have is words. And if we are not right, those words is hurting them more.
I've been told their bank settlements were delayed. I won't even go down deeper. Since i don't have any proof stating otherwise.
Of course you may go legal. Time and more funds spent on lawyers, and you don't even have the certainty you will get to the bottom of it.
But, they sat down with me, we've discussed the issues and got to an agreement that proved to be fructuous, and i got all my funds. There was alot of communication between payouts with both David and Jesper. Heck i even managed to talk to them on holidays.
Again, i don't want to be misinterpreted. I'm not saying the delays and Zombaio not paying on time is ok and that's how it should be. Absolutely not. I consider each payout should be sent right on time, everytime. What i was merely stating, is that they really try hard to make that business work and make it good. And that i personally feel all these problems were out of their hands.
But of course you can call them thieves if that makes you feel better. I never called them thieves once. Not even when i was short of $200k.

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livepimpin

I said i had unpaid payouts of around $200k and i started to get them about 5 months after their original settlement date.
And i don't have a merchant account because i wanted so many times to get out of adult and sell the network, so i didn't bothered to open up the merchant account. I have recently been talking with the nice folks at Payze and they assisted me with everything about getting own merchant account, but i got stuck in other offline business and i've been neglecting lp for quite a while now.

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ShowMe69

I am not calling them anything i am just point out facts, but if it walks like a duck, quacks like a duck, then well you know the rest. In the end i just want others to be informed, in the end they will make whatever decision is in their best interest.

If someone owed me 200k and took 5 months to pay me that's called a loan..but hey to each their own. You got your money...good deal.

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jdubs1982

Fine not.. "online cool" but.. "online super hero"? I dont know, my question is why do you care more about "helping others from singing up with them" then you do about.. getting your own money? That's what I don't get.. but either way, like I told whats his name, we aren't going to see eye to eye on this... so have a nice day, I'm sorta done

jdubs1982

I think (we'll see what happens over the next month)I have a solution that will basically handle all my needs in one.. merchant account/processor/dsitribtor/management solution but we'll see. If not I'll keep you guys in mind.

jdubs1982

You're close to what I experience other than.. David and co are not a pleasure to work with. They're uninformed clowns who bring nothing of value to the table (either becuase they're stupid or liars, or Zombaio has bad record keeping so they are just uninformed but either way after being told "you'll get your payout Friday or at the latest Monday" half a dozen times.. I'd never give that crowd a positive review when it comes to support)... BUT at the end of the day, I too have eventually gotten paid, not all, yet, but I've eventually gotten paid. which is why I keep telling people, I wouldn't use them if I was newly looking for something, but if you have money and they owe you.. I trust that they will eventually pay out. Because I turst that they'll eventually pay me.

jdubs1982

I'm not going to get into the stuff I disagree with you about, but I have a simple question.. when payouts are going to be late, when there are legit problems with banks or whatever.. why do those "great" guys, Jesper Daivd, etc.. tell people that their payments are sent or being sent?

I take issue with my money not being on time, but I honestly take bigger issue with being lied to..

It would be much easier to believe that they have good intentions... IF.. it wasn't impossible to believe them since 99% of the time they've told me something.. its been a lie (and I say that as a Zombaio "cheerleader")

LokoWilli

waiting for the end of the month they have promised to pay.

NaughtyNerdy

They said they will *start* paying me at the end of the month... start. What wording did they use for you?

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mdwofficial

This is what is bothering me too. Thus far they have paid out and "only" have 11k of mine but they have lied over and over again about when I'm getting my money throughout the process.

And having to wait another month for even the chance of seeing it.. is just ridiculous.

ThomasFMN

I dropped Zombaio from my cascade in February 2014 because they were consistently a month or more late on payouts 3 months in a row. I could see the writing on the wall that this was not going to get better. But, I let our rebills continue and they have paid us out about a month late since February. Our rebills were dropping off each month by 50% anyway, so the amount they were going to owe us could only grow by so much.

Every month I contemplate the benefit of canceling all the rebills and redirecting them to my other biller. My conclusion is that I would rather have a chance of collecting on these rebills than, loosing 90% of them in the process of canceling them. So, I've knowingly taken on the risk they may not payout on time, if at all.

I've managed my business finances as if they are not going pay us at all and if they do, well we have a little more money that month. As I said, we were receiving payouts every month, a month late but a payout were coming. However, in the August payout that would typically show up (a month late) in September got pushed to early October and then nothing else in October. So we are now 2 months behind. They are saying that old payouts will start going out sometime later this month and new payouts will be on time from now on. The old payouts total over $4000 at this point and we are still rebilling about $1000 a month.

I have two issues with their strategy. One, they are just borrowing from Peter to pay Paul and we all know how that ends. Two, they are requiring clients to make them primary biller or they are going to increase your rate and if you don't send them new sales in a given month they will make you inactive. I've been patient with them for almost 2 years and this is how they try to regain my business. By threatening me?

For me, if they don't make this months payout on-time and at least one old payout during the month of November, I will be forced to pull the plug.

So, it's too early to tell if the NEW Zombio is looking good or not. You're a little premature in giving them the green light. Just my 2 cents.

Tom

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beerptrol

Can't wait for you to retract your retracted retraction that was retracted when they update their page! Maybe when they add a cool car to their page you can retract previous retractions!!!

RegUser

so who wants to bet end of Nov will change to Early next year?

NewOldPlayer