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Old 02-13-2011, 05:01 PM   #1
Mike Semen
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Hosthead down?

http://www.hosthead.com

Everything down for me including their main domain and customer service: http://cs.hosthead.com

Anybody else see the same?
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Old 02-13-2011, 05:03 PM   #2
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you actually use them?

i lol'd
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Old 02-13-2011, 05:03 PM   #3
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yep
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Old 02-13-2011, 05:10 PM   #4
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They have been down for about 4 hours.
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Old 02-13-2011, 05:13 PM   #5
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k thanks guys.
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Old 02-13-2011, 05:52 PM   #6
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There are problems with the HostHead network, yes. We are using all available resources to address this issue with utmost care and priority. As the business has not been transitioned from the Wisconsin datacenter we are working closely with the previous owner and staff who have always serviced HostHead.

Brad
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Old 02-13-2011, 05:58 PM   #7
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Yes my sites there are down.

More than 4 hours now.

Last edited by Shoplifter; 02-13-2011 at 06:02 PM..
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Old 02-13-2011, 06:23 PM   #8
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Same here, came on GFY to see what was going on with HostHead. I've been very happy with them in the past so hopefully this isn't a huge problem but it sure does suck.
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Old 02-13-2011, 06:30 PM   #9
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I'm not understanding why backups can't be restored on a different area. I mean if it's hosthead that's down, that's thousands and thousands of people who are offline right now, right?
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Old 02-13-2011, 06:33 PM   #10
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Originally Posted by lauralace View Post
I'm not understanding why backups can't be restored on a different area. I mean if it's hosthead that's down, that's thousands and thousands of people who are offline right now, right?
When you learn how the internet works, come back and post!
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Old 02-13-2011, 07:14 PM   #11
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looks like it is time to find another hosting company for me...
4 hours is way too much to have my websites offline...
if only they would give the money for the SALES I have not made on that time I would not worry... and I am sure I won't get a free month because of this downtime... I only wished that HOSTHEAD was still that same old hosthead... seems like the MOJO transition is not going to work for me...
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Old 02-13-2011, 07:19 PM   #12
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Originally Posted by pornpf69 View Post
looks like it is time to find another hosting company for me...
4 hours is way too much to have my websites offline...
if only they would give the money for the SALES I have not made on that time I would not worry... and I am sure I won't get a free month because of this downtime... I only wished that HOSTHEAD was still that same old hosthead... seems like the MOJO transition is not going to work for me...
is Hosthead now part of MoJo .... ???
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Old 02-13-2011, 07:26 PM   #13
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looks like it is time to find another hosting company for me...
4 hours is way too much to have my websites offline...
if only they would give the money for the SALES I have not made on that time I would not worry... and I am sure I won't get a free month because of this downtime... I only wished that HOSTHEAD was still that same old hosthead... seems like the MOJO transition is not going to work for me...
You seem to be misunderstanding, completely. HOSTHEAD is the same as the "old HOSTHEAD". That's the problem. Until we finish migrating everything, the reliability of the overall setup is exactly the result of what you have been purchasing for years.
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Old 02-13-2011, 07:44 PM   #14
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Yep, down here
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Old 02-13-2011, 07:57 PM   #15
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You seem to be misunderstanding, completely. HOSTHEAD is the same as the "old HOSTHEAD". That's the problem. Until we finish migrating everything, the reliability of the overall setup is exactly the result of what you have been purchasing for years.
You can't slap a Mojo Sticker on it and make it perfect???

Get out of here!
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Old 02-13-2011, 09:28 PM   #16
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The previous owner and network admin are on site and reporting everything resolved, finally. Clients will be updated further, directly. Given time and opportunity, we will more than make this up to HostHead clientele and build tremendous goodwill for the future.

Sincerely,

Brad Mitchell
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Old 02-13-2011, 09:39 PM   #17
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The previous owner and network admin are on site and reporting everything resolved, finally. Clients will be updated further, directly. Given time and opportunity, we will more than make this up to HostHead clientele and build tremendous goodwill for the future.

Sincerely,

Brad Mitchell
Awesome stuff, we are back up. Had no doubts.
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Old 02-13-2011, 09:51 PM   #18
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While incredibly relieved to have everyone back online we are no less embarassed by the situation and remoreseful about the downtime experienced. Clients will receive continued communication from us tomorrow which will include details about the timeline for completing moves to our reliable infrastructure as well as remuneration for todays event.

Sincerely,

Brad Mitchell
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Old 02-13-2011, 10:01 PM   #19
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up now....
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Old 02-13-2011, 11:26 PM   #20
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works now .
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Old 02-14-2011, 01:35 PM   #21
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Clients will receive continued communication from us tomorrow which will include details about the timeline for completing moves to our reliable infrastructure as well as remuneration for todays event.
Good to hear. I haven't received the communication yet, but it's only 1:30 so day isn't over yet.
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