Paxum - Identity Documents Expiry Date - Important Notice - GoFuckYourself.com

RuthB · 04-15-2011, 10:15 AM

Hi all!

In order to avoid any confusion or concern I thought it wise to post a thread about the request placed inside all clients Paxum Account Admins today.

When you login to your Paxum account, ALL CLIENTS will view the following message:

Quote:

Our records indicate that your profile needs to be updated. Please submit

* Identity Documents Expiry Date

* Other documents may be required by our customer support representatives.
** Please note that your account remains active and can be used in full.
*** Your prompt attention to this request is appreciated and necessary to ensure full compliance with our Terms of Service.

Please be advised that we have never requested Expiration date before, but in order to maintain accurate records, and to avoid any confusion over submitted documents, we do need this information from you.

Please update your profile by providing this information as specified in your account admin. (Simply click the link you see when you login that says 'Identity Documents Expiry Date' and you'll be taken to the appropriate location to complete the update).

We value your business and appreciate your understanding of this important matter.

If you have any questions please don't hesitate to get in touch directly, or post them here if you prefer.

Thanks everyone!!

Ruth

Agent 488 · 04-15-2011, 10:18 AM

huh what?

RuthB · 04-15-2011, 10:23 AM

Quote:

Originally Posted by Agent 488

huh what?

Most picture ID's have an expiration date. Like Passport, Drivers License, etc. They all show an expiration date. That is all that we are asking for with this request. I hope that clears it up for you Agent488

moeloubani · 04-15-2011, 10:26 AM

the expiry date is on the id

Agent 488 · 04-15-2011, 10:26 AM

yeah updated my expiry to july 20 3056. all good. thanks.

just kidding.

seeandsee · 04-15-2011, 10:26 AM

All data sent, if you can check your mail for little help

2intense · 04-15-2011, 10:28 AM

done......

2intense · 04-15-2011, 10:29 AM

Quote:

Originally Posted by Agent 488

yeah updated my expiry to july 20 3056. all good. thanks.

just kidding.

NaughtyRob · 04-15-2011, 10:30 AM

So, I sent my new ID in like 2 weeks ago. I need to do it again? WHY?

Quote:

Originally Posted by RuthB

Most picture ID's have an expiration date. Like Passport, Drivers License, etc. They all show an expiration date. That is all that we are asking for with this request. I hope that clears it up for you Agent488

Brujah · 04-15-2011, 10:31 AM

Please resend my DNA kit, and urine sample cup. I still haven't received it. Btw, when my DL expires, do I become a different person? Thanks!

Sly · 04-15-2011, 10:31 AM

Mine is telling me that I need Proof of Identity again. I need to upload all documents again?

bufferover · 04-15-2011, 10:33 AM

Quote:

Originally Posted by seeandsee

All data sent, if you can check your mail for little help

Do you have problems using your paxum card yesterday/today?

Sly · 04-15-2011, 10:34 AM

It's also telling me that you need an expiration date for my corp papers. Do corp papers have an expiration date?

Serge Litehead · 04-15-2011, 10:38 AM

Ruth, seems like you're requiring expiry date for my other docs. Other than ID (drivers license), I've sent proof of address i think. These docs such as bank statement and corp registration don't have any expiration dates, so after i hit submit with driver license expiry I get this error for the other two documents listed:
> Errors :
> The Expires Date field can not be empty. Please insert a value for this field.

Do I have to put zeros in for these docs in order to be able to submit DL's expiration?

Agent 488 · 04-15-2011, 10:40 AM

Thank god it's friday!!!!!!!!!!!!!!

babymaker · 04-15-2011, 10:51 AM

Everyday there is a thread about this wtf lol :D

NaughtyRob · 04-15-2011, 10:56 AM

I take that back, I didnt need to send it my new ID again... but for some reason your system made me put the date in twice for my new ID and it also made me put in the date for my old ID. Wierd.

Quote:

Originally Posted by NaughtyRob

So, I sent my new ID in like 2 weeks ago. I need to do it again? WHY?

RuthB · 04-15-2011, 10:57 AM

Quote:

Originally Posted by moeloubani

the expiry date is on the id

Yes it is Moe. Unfortunately due to the fact that we have thousands of clients we simply don't have the manpower to individually go through each account and view the expiration date and note it. It is a LOT faster to simply ask our clients to insert the information. We do appreciate your assistance

Quote:

Originally Posted by Agent 488

yeah updated my expiry to july 20 3056. all good. thanks.

just kidding.

hahaha thanks Agent!

Quote:

Originally Posted by seeandsee

All data sent, if you can check your mail for little help

I got your mail, I'm sorry I haven't had a chance to respond to you yet. Support will definitely be working all weekend! Please don't worry

Quote:

Originally Posted by 2intense

done......

Awesome, thanks!

Quote:

Originally Posted by NaughtyRob

So, I sent my new ID in like 2 weeks ago. I need to do it again? WHY?

The Expiration Date request is only asking for the date. We do not need a new upload of the ID for the expiration date, we simply need the information to be typed into the appropriate section of your account. Sorry for the confusion.

Quote:

Originally Posted by Brujah

Please resend my DNA kit, and urine sample cup. I still haven't received it. Btw, when my DL expires, do I become a different person? Thanks!

I would certainly hope you wouldn't become a new person! With KYC we need all documents to be valid. Providing us with the expiration date for your document(s) simply enables us to be more efficient with compliance.

Quote:

Originally Posted by Sly

Mine is telling me that I need Proof of Identity again. I need to upload all documents again?

Proof of identity would be your picture ID. It's possible the original upload wasn't in color or was grainy, or uploaded to the wrong section. Please reupload if you can, or if you don't believe this should apply to you, please contact support by opening a ticket or emailing them ([email protected]) and ask them if you need to complete the reupload.

Quote:

Originally Posted by Sly

It's also telling me that you need an expiration date for my corp papers. Do corp papers have an expiration date?

I'm looking into this right now since most corp documents don't have an expiration date. We will adjust accordingly within account admin, please bear with us.

Quote:

Originally Posted by holograph

Ruth, seems like you're requiring expiry date for my other docs. Other than ID (drivers license), I've sent proof of address i think. These docs such as bank statement and corp registration don't have any expiration dates, so after i hit submit with driver license expiry I get this error for the other two documents listed:
> Errors :
> The Expires Date field can not be empty. Please insert a value for this field.

Do I have to put zeros in for these docs in order to be able to submit DL's expiration?

As stated above, I'm looking into this and we will adjust accordingly. For now, please go ahead and insert 0's for those documents that simply don't have an expiration date.

kristin · 04-15-2011, 10:57 AM

Quote:

Originally Posted by RuthB

Most picture ID's have an expiration date. Like Passport, Drivers License, etc. They all show an expiration date. That is all that we are asking for with this request. I hope that clears it up for you Agent488

Can't Paxum look at the IDs and see the date and enter it in?

Edit: I see you answered this above, must have been typing at the same time.

RuthB · 04-15-2011, 11:05 AM

Quote:

Originally Posted by kristin

Can't Paxum look at the IDs and see the date and enter it in?

Edit: I see you answered this above, must have been typing at the same time.

Yeah, the numbers are just too many for us to be able to individually check each ID. If we could, we would, but thankfully we have excellent customers who are willing to work with us

NaughtyRob · 04-15-2011, 11:09 AM

This makes sense, but why can't they put it in when we put in our new ID's? Just a thought for the future. Surely thousands don't sign up or update new ID's at the same time.

Quote:

Originally Posted by RuthB

Yes it is Moe. Unfortunately due to the fact that we have thousands of clients we simply don't have the manpower to individually go through each account and view the expiration date and note it. It is a LOT faster to simply ask our clients to insert the information. We do appreciate your assistance

Serge Litehead · 04-15-2011, 11:23 AM

Quote:

Originally Posted by RuthB

I'm looking into this right now since most corp documents don't have an expiration date. We will adjust accordingly within account admin, please bear with us.

As stated above, I'm looking into this and we will adjust accordingly. For now, please go ahead and insert 0's for those documents that simply don't have an expiration date.

Just so you know, zeros didn't work

RuthB · 04-15-2011, 11:38 AM

Quote:

Originally Posted by NaughtyRob

This makes sense, but why can't they put it in when we put in our new ID's? Just a thought for the future. Surely thousands don't sign up or update new ID's at the same time.

We need the expiration dates in order to know when to request new ID's to be uploaded based on expiry. All new accounts will be required to provide this information upon sign-up, so moving forward we won't need to do a mass request for this again.

Quote:

Originally Posted by holograph

Just so you know, zeros didn't work

Hmm.. I'm sorry that didn't work, I figured that it would. This is being investigated now though, so if possible, please wait to complete this update and I'm sure it will be changed over shortly. I will update this thread once it has been fixed. Thanks for your patience

Tempest · 04-15-2011, 12:58 PM

Quote:

Originally Posted by RuthB

We need the expiration dates in order to know when to request new ID's to be uploaded based on expiry.

Why? Is a persons identity going to suddenly change once their documents expire? If you've "validated" that a person is who they say they are with the original documents, what possible good reason is there for you to have an updated copy?

RuthB · 04-15-2011, 01:07 PM

Quote:

Originally Posted by Tempest

Why? Is a persons identity going to suddenly change once their documents expire? If you've "validated" that a person is who they say they are with the original documents, what possible good reason is there for you to have an updated copy?

For the same reason that you can't open an account with expired ID. In keeping with KYC we must have valid documents for all our clients. We must abide by the rules and regulations laid out to us by the banks and card issuer. We must comply with their rules, and to do so, we need our customers to provide valid documentation.

facialfreak · 04-15-2011, 01:29 PM

Quote:

Originally Posted by Agent 488

yeah updated my expiry to july 20 3056. all good. thanks.

just kidding.

Good for almost as long as a google cookie!!!

RuthB · 04-15-2011, 02:03 PM

If you do NOT have an expiration date on your identification; ie: Drivers License in Europe, etc. then please insert TODAY'S DATE plus 10 YEARS.

ie: exp date - 04/15/2021

The request for expiration date on corporation documents has now been removed, so everyone should be able to update their accounts now.

Black All Through · 04-15-2011, 02:20 PM

I keep getting that email (5 times in the past 3 days). I have already uploaded my DL and it was approved 2 days ago. Until this is cleared up on your end I wont be using your service.

RuthB · 04-15-2011, 02:25 PM

Quote:

Originally Posted by Black All Through

I keep getting that email (5 times in the past 3 days). I have already uploaded my DL and it was approved 2 days ago. Until this is cleared up on your end I wont be using your service.

We sincerely apologize for the additional emails that were sent. Our mailing software malfunctioned and sent the email more than once. We only meant to send the email once.

Please disregard those emails if you have received notification from support that your account is okay.

alias · 04-15-2011, 02:27 PM

Clusterfuck.

pornguy · 04-15-2011, 02:32 PM

Quote:

Originally Posted by Brujah

Please resend my DNA kit, and urine sample cup. I still haven't received it. Btw, when my DL expires, do I become a different person? Thanks!

Thanks. I was going to ask that about the exp..

MediaGuy · 04-15-2011, 02:34 PM

Done, and thanks for the post; I come here more often than I drop by my Paxum account... actually because it's new, and I'm waiting for the card - I noticed my account is at negative 40-something because of the card fee.

Do you still send out the card or does it only go out after the account goes above zero??

:D

RuthB · 04-15-2011, 02:52 PM

Quote:

Originally Posted by MediaGuy

Done, and thanks for the post; I come here more often than I drop by my Paxum account... actually because it's new, and I'm waiting for the card - I noticed my account is at negative 40-something because of the card fee.

Do you still send out the card or does it only go out after the account goes above zero??

:D

Thanks! The card is sent out regardless of your account balance. You don't need funds on your account in order to request the card and have it printed and shipped to you.

tabasco · 04-15-2011, 02:53 PM

This is really starting to piss me off big time.

I only have ONE photo ID - my drivers license. Because I live outside US/Canada they say I need 2. I emailed support and the reply implied a copy of birth certificate is okay... I dutifully upload it and it's rejected.

Like many I use a PO Box for all business and PERSONAL mail. I am struggling to find a single utility bill or similar that has my street address - NOTHING gets sent to my home mail box.

Goldmaniacs · 04-15-2011, 03:04 PM

those who dont learn from history are doomed to repeat it

http://www.gfy.com/fucking-around-and-business-discussion/825542-verification-requirements-epassporte-account.html

chris_joseph · 04-15-2011, 03:06 PM

yup, no more paxum for me.

tabasco · 04-15-2011, 03:07 PM

Then you log in to the ticket system to question the rejection emails (as they tell you you can) and the tickets are locked/closed!

RuthB · 04-15-2011, 03:10 PM

Quote:

Originally Posted by tabasco

Then you log in to the ticket system to question the rejection emails (as they tell you you can) and the tickets are locked/closed!

Please get in touch with me.

ICQ #233-854-608
AIM/YM/SKYPE - PaxumRuth
Email [email protected]

Thanks, Ruth

RuthB · 04-15-2011, 03:31 PM

Quote:

Originally Posted by tabasco

Then you log in to the ticket system to question the rejection emails (as they tell you you can) and the tickets are locked/closed!

Please check your mail. I sent you two emails.

chris_joseph · 04-15-2011, 03:32 PM

Quote:

Originally Posted by tabasco

Then you log in to the ticket system to question the rejection emails (as they tell you you can) and the tickets are locked/closed!

lol, same here...

tabasco · 04-15-2011, 04:07 PM

Thumbs up to Ruth for sorting my issues out. All good now.

ThumbLord · 04-15-2011, 04:13 PM

done and when does my card comes to daddy?

icymelon · 04-15-2011, 04:22 PM

I remember when I setup my epass account it took about 6 weeks to get everything in order. A lot of good that did

suesheboy · 04-15-2011, 04:43 PM

I opened a bank account in 1989 and showed my ID to the bank officer at City Bank, years later it became Great Western, Washington Mutual, WAMU, and is now Chase.

They never asked me for my ID again.

Oh wait. That's a bank where my money is safe.

Never mind.

suesheboy · 04-15-2011, 05:02 PM

Quote:

Originally Posted by RuthB

Yeah, the numbers are just too many for us to be able to individually check each ID. If we could, we would, but thankfully we have excellent customers who are willing to work with us

Customers? Don't you mean hostages.

Seems like if the hostages ("customers") have to do your work, they should get paid with a credit, doesn't it?

u-Bob · 04-15-2011, 05:18 PM

Drivers Licenses over here have no expiration date.

HarryMuff · 04-15-2011, 05:19 PM

Quote:

Originally Posted by RuthB

Yes it is Moe. Unfortunately due to the fact that we have thousands of clients we simply don't have the manpower to individually go through each account and view the expiration date and note it. It is a LOT faster to simply ask our clients to insert the information. We do appreciate your assistance

Lazy ....

RuthB · 04-15-2011, 05:43 PM

Quote:

Originally Posted by u-Bob

Drivers Licenses over here have no expiration date.

If you do NOT have an expiration date on your identification; ie: Drivers License in Europe, etc. then please insert TODAY'S DATE plus 10 YEARS.

ie: exp date - 04/15/2021

Juicy D. Links · 04-15-2011, 05:43 PM

its asking me to verify my penis size , when I first applied I said 7 inches I need to find ruler and snap pic now

Juicy D. Links · 04-15-2011, 05:44 PM

updated , I was actually at 7 1/8 inches....

thats soft btw...

04-15-2011, 10:26 AM	#5
Agent 488 Registered User Industry Role: Join Date: Feb 2006 Posts: 22,511	yeah updated my expiry to july 20 3056. all good. thanks. just kidding. Last edited by Agent 488; 04-15-2011 at 10:29 AM..

04-15-2011, 10:26 AM	#6
seeandsee Check SIG! Industry Role: Join Date: Mar 2006 Location: Europe (Skype: gojkoas) Posts: 50,945	All data sent, if you can check your mail for little help __________________ BUY MY SIG - 50$/Year Contact here

04-15-2011, 10:28 AM	#7
2intense Too lazy to set a custom title Industry Role: Join Date: Dec 2009 Location: Google Posts: 12,459	done...... __________________ Most Affordable Firewall & Malware Protection for Linux Servers

04-15-2011, 10:31 AM	#10
Brujah Beer Money Baron Industry Role: Join Date: Jan 2001 Location: brujah / gmail Posts: 22,157	Please resend my DNA kit, and urine sample cup. I still haven't received it. Btw, when my DL expires, do I become a different person? Thanks! __________________ Free Premium Domain Lists and Tools at Clickmojo.com For Sale: Obscenity.com

04-15-2011, 10:31 AM	#11
Sly Let's do some business! Industry Role: Join Date: Sep 2004 Location: Austin, TX Posts: 31,323	Mine is telling me that I need Proof of Identity again. I need to upload all documents again? __________________ Vacares - Web Hosting, Domains, O365, Security & More - Paxum and BTC Accepted Windows VPS now available Great for TSS, Nifty Stats, remote work, virtual assistants, etc. Click here for more details.

04-15-2011, 10:18 AM	#2
Agent 488 Registered User Industry Role: Join Date: Feb 2006 Posts: 22,511	huh what?

04-15-2011, 10:26 AM	#4
moeloubani Confirmed User Industry Role: Join Date: Dec 2007 Location: Ontario Posts: 4,235	the expiry date is on the id

04-15-2011, 10:34 AM	#13
Sly Let's do some business! Industry Role: Join Date: Sep 2004 Location: Austin, TX Posts: 31,323	It's also telling me that you need an expiration date for my corp papers. Do corp papers have an expiration date? __________________ Vacares - Web Hosting, Domains, O365, Security & More - Paxum and BTC Accepted Windows VPS now available Great for TSS, Nifty Stats, remote work, virtual assistants, etc. Click here for more details.

04-15-2011, 10:38 AM	#14
Serge Litehead Confirmed User Industry Role: Join Date: Dec 2002 Location: Behind the scenes Posts: 5,190	Ruth, seems like you're requiring expiry date for my other docs. Other than ID (drivers license), I've sent proof of address i think. These docs such as bank statement and corp registration don't have any expiration dates, so after i hit submit with driver license expiry I get this error for the other two documents listed: > Errors : > The Expires Date field can not be empty. Please insert a value for this field. Do I have to put zeros in for these docs in order to be able to submit DL's expiration? __________________ SilverCrocodile.com Adult web design since '05

04-15-2011, 10:40 AM	#15
Agent 488 Registered User Industry Role: Join Date: Feb 2006 Posts: 22,511	Thank god it's friday!!!!!!!!!!!!!!

04-15-2011, 10:51 AM	#16
babymaker Confirmed User Industry Role: Join Date: Jan 2004 Location: philly Posts: 4,751	Everyday there is a thread about this wtf lol :D __________________ $99mo Hosted CMS From ElevatedX! ICQ 293125596

04-15-2011, 02:03 PM	#27
RuthB Let's Get Paxumized! Industry Role: Join Date: May 2005 Location: Vancouver, Canada Posts: 7,247	If you do NOT have an expiration date on your identification; ie: Drivers License in Europe, etc. then please insert TODAY'S DATE plus 10 YEARS. ie: exp date - 04/15/2021 The request for expiration date on corporation documents has now been removed, so everyone should be able to update their accounts now. __________________ Send & Receive Mass Global Payments - Mass P2P/Wire/EFT/SEPA - Adult Industry Friendly - Award Winning Payment Service - Fast, Reliable & Secure! Paxum ...... Paxum Bank Email: [email protected] ~ Telegram: PaxumRuth

04-15-2011, 02:20 PM	#28
Black All Through Confirmed User Industry Role: Join Date: Oct 2010 Location: US Posts: 2,078	I keep getting that email (5 times in the past 3 days). I have already uploaded my DL and it was approved 2 days ago. Until this is cleared up on your end I wont be using your service. __________________ I want to buy contextual links on quality blogs For both Adult and mainstream niche - Small to massive packages

04-15-2011, 02:27 PM	#30
alias aliasx Join Date: Apr 2001 Posts: 19,010	Clusterfuck. __________________ https://porncorporation.com

04-15-2011, 02:34 PM	#32
MediaGuy Confirmed User Industry Role: Join Date: Sep 2004 Location: Montrealquebecanada Posts: 5,500	Done, and thanks for the post; I come here more often than I drop by my Paxum account... actually because it's new, and I'm waiting for the card - I noticed my account is at negative 40-something because of the card fee. Do you still send out the card or does it only go out after the account goes above zero?? :D __________________ YOU Are Industry News! Press Releases: pr[at]payoutmag.com Facebook: Payout Magazine! Facebook: MIKEB! ICQ: 248843947 Skype: Mediaguy1

04-15-2011, 02:53 PM	#34
tabasco Confirmed User Industry Role: Join Date: Jul 2006 Location: In a van down by the river Posts: 2,624	This is really starting to piss me off big time. I only have ONE photo ID - my drivers license. Because I live outside US/Canada they say I need 2. I emailed support and the reply implied a copy of birth certificate is okay... I dutifully upload it and it's rejected. Like many I use a PO Box for all business and PERSONAL mail. I am struggling to find a single utility bill or similar that has my street address - NOTHING gets sent to my home mail box. __________________ "There is no other way to see a thing except to look at it" - fatfoo

04-15-2011, 03:04 PM	#35
Goldmaniacs Confirmed User Industry Role: Join Date: Dec 2005 Posts: 344	those who dont learn from history are doomed to repeat it http://www.gfy.com/fucking-around-and-business-discussion/825542-verification-requirements-epassporte-account.html __________________ Sig for lease.

04-15-2011, 03:06 PM	#36
chris_joseph Confirmed User Industry Role: Join Date: Apr 2006 Location: at the Office! Posts: 1,056	yup, no more paxum for me. __________________ Web and Graphic Designer Hit me up on ICQ#291166250

04-15-2011, 03:07 PM	#37
tabasco Confirmed User Industry Role: Join Date: Jul 2006 Location: In a van down by the river Posts: 2,624	Then you log in to the ticket system to question the rejection emails (as they tell you you can) and the tickets are locked/closed! __________________ "There is no other way to see a thing except to look at it" - fatfoo

04-15-2011, 04:07 PM	#41
tabasco Confirmed User Industry Role: Join Date: Jul 2006 Location: In a van down by the river Posts: 2,624	Thumbs up to Ruth for sorting my issues out. All good now. __________________ "There is no other way to see a thing except to look at it" - fatfoo

04-15-2011, 04:13 PM	#42
ThumbLord Confirmed User Industry Role: Join Date: Jan 2009 Location: Aruba Posts: 1,932	done and when does my card comes to daddy? __________________ We Sell Domains \| ThumbLords \| ICQ 128106905 \| TubeLords \| Traffic Holder \| eRoken

04-15-2011, 04:22 PM	#43
icymelon Confirmed User Industry Role: Join Date: Dec 2007 Location: Las Vegas Posts: 3,220	I remember when I setup my epass account it took about 6 weeks to get everything in order. A lot of good that did __________________ Network Of Adult Blogs With Hardlink Rentals Available

04-15-2011, 04:43 PM	#44
suesheboy Confirmed User Industry Role: Join Date: Nov 2002 Location: FL - TN/NC Posts: 5,211	I opened a bank account in 1989 and showed my ID to the bank officer at City Bank, years later it became Great Western, Washington Mutual, WAMU, and is now Chase. They never asked me for my ID again. Oh wait. That's a bank where my money is safe. Never mind. __________________ Adult Web Site Domain Names For Sale Adult Sex Toy Domain Names For Sale Tantric Delights, Sex Toys Blog, Tantric Sex Toys

04-15-2011, 05:18 PM	#46
u-Bob there's no $$$ in porn Industry Role: Join Date: Jul 2005 Location: icq: 195./568.-230 (btw: not getting offline msgs) Posts: 33,063	Drivers Licenses over here have no expiration date.

04-15-2011, 05:43 PM	#49
Juicy D. Links So Fucking Banned Industry Role: Join Date: Apr 2001 Location: N.Y. -Long Island -- Posts: 122,992	its asking me to verify my penis size , when I first applied I said 7 inches I need to find ruler and snap pic now

04-15-2011, 05:44 PM	#50
Juicy D. Links So Fucking Banned Industry Role: Join Date: Apr 2001 Location: N.Y. -Long Island -- Posts: 122,992	updated , I was actually at 7 1/8 inches.... thats soft btw...