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Old 05-13-2011, 05:26 AM   #1
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ATN: AWEMPIRE - WHY DO YOU TAKE $52 USD from credit card of customer, yet only give $30 credit?

ATN: AWEMPIRE - WHY DO YOU TAKE $52 USD from credit card of customer, yet only give $30 worth of credit???


1. Why is it, that when someone from USA buys credit for $29.99 they get 29.99 worth of credit, but when someone from EUROPE buys credit in EURO for 29.99EU they get only $29.99 USD credit.

2. -YET- when the 29.99 EURO is taken from the credit card, you surcharge above the forex rate (ie 30 euro should be max 45$ -- YET you charge $52 AND only give $29.99 worth of credit???

3. Shouldn't customer get $52 dollars credit, for $52 USD u took from their card??

THIS IS EXTREMELY UNFAIR!!!
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Old 05-13-2011, 05:37 AM   #2
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when i asked this, they just told me that this is how processor does...
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Old 05-13-2011, 05:38 AM   #3
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that's bullshit! no wonder i get chargebacks !!!
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Old 05-13-2011, 05:43 AM   #4
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Soon they will explain to you bro.
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Old 05-13-2011, 05:44 AM   #5
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AWE would never cheat an affiliate: 1orglaugh
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Old 05-13-2011, 05:46 AM   #6
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AWE would never cheat an affiliate: 1orglaugh
this is cheating a customer, not the affiliate

once the customer finds out, they will do a chargeback with this explanation, which the credit card company will accept because it is blatant theft
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Old 05-13-2011, 05:51 AM   #7
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this is cheating a customer, not the affiliate

once the customer finds out, they will do a chargeback with this explanation, which the credit card company will accept because it is blatant theft
i totally agree
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Old 05-13-2011, 06:32 AM   #8
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this is also screwing the affiliates
because say in the eurozone someone buys credit for 29.99, AWE charges them 52$ USD and only pays out affiliate % on the $29.99 usd.....
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Old 05-13-2011, 06:47 AM   #9
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we need one curency for hole fucking world
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Old 05-13-2011, 06:53 AM   #10
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that'd be nice, but still, this is not right from both customer & affiliate standpoint

if its in USD then its OK

customer standpoint:

but the fact that they make customer pay 29.99 euro (which is $42.50 as per todays forex, $52 USD according to awe that they billed my customer) then customer should get the same ammount of credit as the USA customer. so in this case $52 credit for 29.99 euro

and B affiliate

my sale was labelled as $29.99 when in fact, the sale was $52 USD and they paid me revshare on $29.99 retaining the commission % that should've been paid on the extra $22 for themselves (note: customer was charged $52)
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Old 05-13-2011, 06:53 AM   #11
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i guess to pay affiliates ?
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Old 05-13-2011, 07:12 AM   #12
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Well i guess same situation as gaming industry charging a 60$ game in Europe 80$ just because price is in euroes.Still,they should adjust credit correctly.Which is why i use
acwm which adjust prices automatically.
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Old 05-13-2011, 07:25 AM   #13
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its in their TOS
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Old 05-13-2011, 07:32 AM   #14
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Well i guess same situation as gaming industry charging a 60$ game in Europe 80$ just because price is in euroes.Still,they should adjust credit correctly.Which is why i use
acwm which adjust prices automatically.

Yep, almost every AAA title does this, especially when it comes to MMORPGs... if the price is $10 it's ?10.

Unfair? Dunno. Most people in the EU make a hell of a lot more money than people in the US. Unless of course they work in adult
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Old 05-13-2011, 07:34 AM   #15
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Most people in the EU make a hell of a lot more money than people in the US.
That is retarded, most people in the EU want to move to USA thinking everyone there is a millionaire.
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Old 05-13-2011, 07:38 AM   #16
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That is retarded, most people in the EU want to move to USA thinking everyone there is a millionaire.
People are retarded *shrug* but fact is, that minimum wage (at least in Denmark) is at least twice of what it is in the US. Hell, I've closed down customer service centers in the AU/UK and moved them to the US cause it was A LOT cheaper.

But that was, back in 2006. Maybe things changed? I dunno.
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Old 05-13-2011, 07:42 AM   #17
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when i asked this, they just told me that this is how processor does...
lol, what a load of bullshit
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Old 05-13-2011, 07:48 AM   #18
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Soon they will explain to you bro.
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Old 05-13-2011, 07:50 AM   #19
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Yep, almost every AAA title does this, especially when it comes to MMORPGs... if the price is $10 it's ?10.

Unfair? Dunno. Most people in the EU make a hell of a lot more money than people in the US. Unless of course they work in adult
Hardly,only maybe western eu countries make more money then us,rest of make no shit.As result store games are now cheaper then online games,which is completely absurd.
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Old 05-13-2011, 07:52 AM   #20
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Hardly,only maybe western eu countries make more money then us,rest of make no shit.As result store games are now cheaper then online games,which is completely absurd.
Point taken, I still only think of Western Europe when I say Europe. Sorry.
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Old 05-13-2011, 08:40 AM   #21
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Western Europe is, indeed, what is usually implied in spoken language when you just say "Europe". It's often referred to in terms of buying power, market size, education level and average accumulated wealth as well as GDP per capita.

"The rest" of Europe, usually don't count or are not mentioned the same way, even though they technically are a part of the geographical Europe.
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Old 05-13-2011, 08:52 AM   #22
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The dogs in the street know what is happening here.......
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Old 05-13-2011, 09:39 AM   #23
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Unfair? Dunno. Most people in the EU make a hell of a lot more money than people in the US.
incorrect..the U.S. is still at the top

http://en.wikipedia.org/wiki/List_of...y_average_wage
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Old 05-13-2011, 09:47 AM   #24
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So when that happens do they pay the revshare affiliate who referred that customer a % of $29.99 or $52?
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Old 05-13-2011, 10:57 AM   #25
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i personally think that since your average webcam girl can be found at a number of sites, this makes it easier for people out of the US to go to those sites

and im not sure about getting more for European customers so far I get the same for someone from Europe as someone from the US
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Old 05-13-2011, 11:52 AM   #26
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Point taken, I still only think of Western Europe when I say Europe. Sorry.
Also forgot to mention,now cheapest games you can now order from some store in uk(box version only)
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Old 05-13-2011, 12:32 PM   #27
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So when that happens do they pay the revshare affiliate who referred that customer a % of $29.99 or $52?
you get paid on $29.99 USD even though customer paid 29.99 EURO which is 42.50$ USD (or in AWE's case its $52 because they even rip off the customer on exchange rate!)
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Old 05-13-2011, 12:33 PM   #28
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what im seeing here is no one gives a fuck that awempire is doing this, that is why they are fucking with customers and screwing affiliates so openly...

way to protect our industry and all the hard work we put into drumming up sales!!! even the freeloader tube owners are getting ripped off
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Old 05-13-2011, 12:36 PM   #29
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everybody stopped promoting awempire a looong long time ago .. that probably explains the reactions here ..
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Old 05-13-2011, 12:36 PM   #30
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another fucking joke...adult is finished....i would never promote awe
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Old 05-13-2011, 12:38 PM   #31
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Old 05-13-2011, 12:38 PM   #32
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what im seeing here is no one gives a fuck that awempire is doing this, that is why they are fucking with customers and screwing affiliates so openly...

way to protect our industry and all the hard work we put into drumming up sales!!! even the freeloader tube owners are getting ripped off
Well i guess it's all about mathematic,people think how they will earn more at awe despise all this things which reduces amount of every possible sale.
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Old 05-13-2011, 12:43 PM   #33
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Hold on here a second.. You're saying there's someone else out there who isn't looking out for your own best interests?
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Old 05-13-2011, 01:16 PM   #34
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Isn't AWE paying $222 for these "$52" European joins?
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Old 05-13-2011, 01:58 PM   #35
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eurotax.
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Old 05-13-2011, 02:17 PM   #36
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you get paid on $29.99 USD even though customer paid 29.99 EURO which is 42.50$ USD (or in AWE's case its $52 because they even rip off the customer on exchange rate!)
Geez, these guys are so shady. See if you can post this on their board, bet it won't stay up long.
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Old 05-13-2011, 02:18 PM   #37
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Geez, these guys are so shady. See if you can post this on their board, bet it won't stay up long.
They closed their board
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Old 05-13-2011, 02:45 PM   #38
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we need one curency for hole fucking world

hahahahahha good idea as I Canadian it would be awesome to share currency with productive likes of countries who spend more time on holiday than working... NO.
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