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Old 08-31-2011, 09:29 AM   #1
iamtam
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ccbill can you please

stop changing my fucking password? if i want more security, i will take care of it.

your automated change password system is very, very annoying. getting ip addresses unblocked is like pulling teeth, and clearly the people on the phone dont have access to remove all of the blocks.

2 days this time. isnt that enough already?
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Old 08-31-2011, 09:39 AM   #2
StinkyPink
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I had troubles getting mine unblocked, the lady was really nice and she was doing her best. I wasn't surprised when I had to explain how to use wildcards, however that didn't unblock it either. Finally got it all straightened out when she realized she was trying to unblock my IP from a different account, heh. Multi-tasking can be a bitch!
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Old 08-31-2011, 09:44 AM   #3
TheDA
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Quote:
Originally Posted by iamtam View Post
stop changing my fucking password? if i want more security, i will take care of it.

your automated change password system is very, very annoying. getting ip addresses unblocked is like pulling teeth, and clearly the people on the phone dont have access to remove all of the blocks.

2 days this time. isnt that enough already?
Why are you having to get IP addresses unblocked?
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Old 08-31-2011, 09:58 AM   #4
StinkyPink
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Quote:
Originally Posted by TheDA View Post
Why are you having to get IP addresses unblocked?
That is actually a good question for CCbill.

In fact I asked the lady just that, however i forget the canned response I was given. Something along the lines of protecting my account by blocking everyone... even me... from accessing it.

Last edited by StinkyPink; 08-31-2011 at 09:59 AM..
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Old 08-31-2011, 09:59 AM   #5
iamtam
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Quote:
Originally Posted by TheDA View Post
Why are you having to get IP addresses unblocked?
i left stats remote running overnight. it tried a couple of times to pull stats, and with failed password attempts on the ip, the account gets locked and the ip blocked so it cant log in.
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Old 08-31-2011, 10:59 AM   #6
seeandsee
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they protect you :0
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BUY MY SIG - 50$/Year

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Old 08-31-2011, 11:04 AM   #7
TheDA
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Originally Posted by StinkyPink View Post
That is actually a good question for CCbill.

In fact I asked the lady just that, however i forget the canned response I was given. Something along the lines of protecting my account by blocking everyone... even me... from accessing it.
I can understand why CCBill might block it. I couldn't understand why iamatam is having to get his unblocked.
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Old 08-31-2011, 11:07 AM   #8
StinkyPink
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Quote:
Originally Posted by TheDA View Post
I can understand why CCBill might block it. I couldn't understand why iamatam is having to get his unblocked.
Haha...
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