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Old 10-03-2011, 12:50 PM   #1
igio
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AdultCentro - can't get anywhere with thier support

Does anyone know how I can get a hold of Stan from AdultCentro? I have been fucking around with their support to get some feeds up and running for over 2 weeks now.

Every time I ask a question it takes them over 24 hours to reply and it is usually some sort of half-ass answer so I have to ask again and wait another 24 hours.

Their product seems good but tech support is awful

Anyone want to spam me with full length DVD feeds feel free. Maybe AdultCentro will lose a customer....
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Old 10-03-2011, 12:51 PM   #2
Juicy D. Links
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Ill send him this thread
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Old 10-03-2011, 12:52 PM   #3
Phoenix
BACON BACON BACON
 
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since you asked for the spam here it is

www.memberchannels.com

we can have you setup today/tomorrow...we can handle the setup for you if you like.

be in touch
icq#163879276
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Old 10-03-2011, 12:54 PM   #4
DarkJedi
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Open a support ticket or hit up the live chat. It workls.
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Old 10-03-2011, 01:08 PM   #5
igio
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DerkJedi -
I have had a support ticket (priority high) open since September 2nd. I ask specific questions about the api and their answer is: "Please find our API docs here"
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Old 10-03-2011, 01:12 PM   #6
igio
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Phoenix - Checked out your site. Looks good. If I get nothing from AdultCentro (one more chance) in the next couple of hours I will contact you. I need to get this rolling by tomorrow.
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Old 10-03-2011, 01:30 PM   #7
DarkJedi
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Not sure what you're having problems with. The system is pretty straight forward to set up.
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Old 10-03-2011, 01:48 PM   #8
Sly
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I can have you set up with Plug-In Feeds right now, I'll give you two weeks free as well. If interested, you can e-mail me at [email protected] or ICQ me at 147479144.

www.pluginfeeds.com
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Old 10-03-2011, 02:14 PM   #9
Nydahl
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I gave it up with them as producer - have uploaded my shit twice and never seen that up yet.
Guess they are good guys but too big to bother with smaller pussies like me
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Old 10-03-2011, 03:03 PM   #10
igio
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Phoenix -

Do you have an email where I can reach you?
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Old 10-03-2011, 05:34 PM   #11
$tandaman
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igio, my apologies for the delay, not 100% sure why your ticket wasn't answered, our team usually doesn't leave anything unanaswered.
I'd love to get this sorted for you, plz email me your ticked id and i'll get that looked into asap.
stan @ ac
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Old 10-03-2011, 06:02 PM   #12
fris
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you will get a reply in 24 hours!
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Old 10-03-2011, 07:33 PM   #13
Phoenix
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Originally Posted by igio View Post
Phoenix -

Do you have an email where I can reach you?
yep brad AT memberchannels DOT com
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Old 10-03-2011, 08:23 PM   #14
Just Mike
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igio

before you make any decisions please make sure to check out our Premium studio content at

www.SEXENTERTAIN.COM
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Old 10-03-2011, 10:18 PM   #15
igio
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Sexentertain_mike -
I have filled in your online info request about 3 times and got no response. Maybe it got caught up in spam filters. I will email you tomorrow
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Old 10-03-2011, 11:01 PM   #16
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Stan is on the ball, 100%. He's been traveling quite a bit in the last month or so. I'll pass the thread along.

EDIT: whoops, didn't see your reply Stan

Last edited by JA$ON; 10-03-2011 at 11:02 PM..
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Old 10-03-2011, 11:22 PM   #17
LeRoy
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Old 10-04-2011, 01:28 AM   #18
Nydahl
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have to say that the guys got back to me immediately when reading theis thread and looks like its all good now- no hard feeling here with http://adultcentro.com/
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Old 10-04-2011, 01:35 AM   #19
BIGTYMER
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Old 10-04-2011, 01:37 AM   #20
$hurik
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Hey guys we do have a redundancy system set in place where you can open a ticket, use live chat or contact me directly (you can find my mug shot and contacts right on the first page : ) I do apologize for any delays or negligence from our side but we're trying to address multiple requests and suggestions from our customers to improve AC platform and sometimes it takes up too much time, resources and make people frustrated. If you see that tickets and live support doesn't work for you and you're ready to open a can of whoop ass, contact me immediately : )
Once again you can find my info right on this page: http://market.adultcentro.com/contacts (Alex)

Thanx for understanding
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Old 10-04-2011, 01:43 AM   #21
$hurik
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oh and yes, you can post on gfy if everything above has failed ; )
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Old 10-04-2011, 02:17 AM   #22
Anthony
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Glad to see it taken care of. Adult Centro has always answered my tickets on time and fixed any issues I've had in a timely manner.
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Old 10-04-2011, 02:28 AM   #23
DamianJ
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Quote:
Originally Posted by igio View Post
Sexentertain_mike -
I have filled in your online info request about 3 times and got no response. Maybe it got caught up in spam filters. I will email you tomorrow
One of my clients uses Mike's feeds and is VERY happy.

Mike is a great guy.

Sex entertain ftw.
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