Webair domain help needed asap - GoFuckYourself.com

mikesouth · 10-13-2011, 07:34 PM

I cant find where to assign an ip addy to my nameservers

the webair phone system keeps asking for a client id number, which I dont have

your support positively SUCKS for domain customers.....

can someone help me here please

cooldude7 · 10-13-2011, 07:43 PM

what administration sw your host using /?
i mean is it cpanel, webmin, kloxo.

google using that.

mikesouth · 10-13-2011, 07:48 PM

im using whm/cpanel but that isnt the issue the issue is at the registrar level i have to assign an ip to the nameservers and webair doesnt have any way to do that and apparently there is no phone support for domain customers if this doesnt get resolved quickly im moving my domains, this is ridiculous.

split_joel · 10-13-2011, 08:05 PM

Quote:

Originally Posted by mikesouth

im using whm/cpanel but that isnt the issue the issue is at the registrar level i have to assign an ip to the nameservers and webair doesnt have any way to do that and apparently there is no phone support for domain customers if this doesnt get resolved quickly im moving my domains, this is ridiculous.

give me a call 6193955229 ill help ya no.charge

mikesouth · 10-13-2011, 08:10 PM

Quote:

Originally Posted by split_joel

give me a call 6193955229 ill help ya no.charge

thank you how late will you be up.....right now i have caro setting the nameservers back to the original ip addys and names if that doesnt work i will call ya should know very soon...thank you again and let me know how late is too late

raymor · 10-13-2011, 08:19 PM

If you're running the dns on your server, the ip is the ip of the server. If you're not running your own dns, you shouldn't be crying new name servers at the registrar.

mikesouth · 10-13-2011, 09:24 PM

i am running my own dns and yes its the ip of my server but webair has no facility to associate the nameserver to the ip address of the nameserver

its being worked around on the hosting side by setting the ip addy and nameservers to what webair had before I moved servers

10-13-2011, 07:34 PM	#1
mikesouth Confirmed User Industry Role: Join Date: Jun 2003 Location: My High Horse Posts: 6,334	Webair domain help needed asap I cant find where to assign an ip addy to my nameservers the webair phone system keeps asking for a client id number, which I dont have your support positively SUCKS for domain customers..... can someone help me here please __________________ Mike South It's No wonder I took up drugs and alcohol, it's the only way I could dumb myself down enough to cope with the morons in this biz.

10-13-2011, 07:48 PM	#3
mikesouth Confirmed User Industry Role: Join Date: Jun 2003 Location: My High Horse Posts: 6,334	im using whm/cpanel but that isnt the issue the issue is at the registrar level i have to assign an ip to the nameservers and webair doesnt have any way to do that and apparently there is no phone support for domain customers if this doesnt get resolved quickly im moving my domains, this is ridiculous. __________________ Mike South It's No wonder I took up drugs and alcohol, it's the only way I could dumb myself down enough to cope with the morons in this biz.

10-13-2011, 08:19 PM	#6
raymor Confirmed User Join Date: Oct 2002 Posts: 3,745	If you're running the dns on your server, the ip is the ip of the server. If you're not running your own dns, you shouldn't be crying new name servers at the registrar. __________________ For historical display only. This information is not current: support@bettercgi.com ICQ 7208627 Strongbox - The next generation in site security Throttlebox - The next generation in bandwidth control Clonebox - Backup and disaster recovery on steroids

10-13-2011, 09:24 PM	#7
mikesouth Confirmed User Industry Role: Join Date: Jun 2003 Location: My High Horse Posts: 6,334	i am running my own dns and yes its the ip of my server but webair has no facility to associate the nameserver to the ip address of the nameserver its being worked around on the hosting side by setting the ip addy and nameservers to what webair had before I moved servers __________________ Mike South It's No wonder I took up drugs and alcohol, it's the only way I could dumb myself down enough to cope with the morons in this biz.

10-13-2011, 07:43 PM	#2
cooldude7 Confirmed User Industry Role: Join Date: Nov 2009 Location: Heaven Posts: 4,306	what administration sw your host using /? i mean is it cpanel, webmin, kloxo. google using that.