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Thread Tools |
11-18-2011, 07:09 PM
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#1 |
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Amateur Gynecologist
Industry Role:
Join Date: May 2009
Location: Medellin
Posts: 4,436
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Refunding upon receipt of Retrieval request?
I just noticed that along with my "charegeback debit advice" letters that I get by snail mail I also get some "retrieval requests".
Since I can't prove that I shipped anything (since I didn't) is it ok to issue refunds on these transactions? I mean, will it avoid a chargeback? |
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11-18-2011, 09:39 PM
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#2 | |
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Confirmed User
Industry Role:
Join Date: Jan 2003
Location: Phoenix, Az
Posts: 3,112
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discover retrieval requessts, simply send them the receipt with the cust. IP address and such and they will rule in your favor, visa and MC, best to just refund, but yes its ok to refund, just fax back the retrieval requests as instructed with the refund receipt so they know it was taken care of, other wise it will turn into a chargeback
Quote:
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11-18-2011, 09:43 PM
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#3 |
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So Fucking Banned
Industry Role:
Join Date: Jul 2010
Location: ☣
Posts: 9,327
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There is no difference honestly.
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11-18-2011, 09:45 PM
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#4 |
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<&(©¿©)&>
Industry Role:
Join Date: Jul 2002
Location: Chicago
Posts: 47,882
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how can you chargeback something that was refunded? makes no sense...
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Custom Software Development, email: woj#at#wojfun#.#com to discuss details or skype: wojl2000 or gchat: wojfun or telegram: wojl2000 Affiliate program tools: Hosted Galleries Manager Banner Manager Video Manager  Wordpress Affiliate Plugin Pic/Movie of the Day Fansign Generator Zip Manager |
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