Recent issues with AmeriNOC-hosted sites - GoFuckYourself.com

$5 submissions · 12-19-2011, 03:53 PM

I had a problem with a large site network. AmeriNOC tech Zachary Taylor went beyond the call of duty and fixed it all for me and even set me up so that any future issues involving this situation can be fixed with a few clicks. THAT is how I define quality service. They didn't have to do it since my request went beyond regular hosting but they did it anyway.

Notice the ABSENCE of the following:
Excuses
Kicking the can down the road
Finger pointing
Blaming the customer
Blaming the script maker
"It's not our job"

None of that. Instead, they have the following:

Taking the initiative
Taking the time to size up the problem and investigate beneath the surface
Planning out and implementing both immediate and long term solutions
Regular follow ups

If you are looking for a hosting company that regularly goes beyond the call of duty, AmeriNOC is it! That is why I am proud to have had them in my SIG for AGES now.

Quality hosting, AmeriNOC is your name.

CyberHustler · 12-19-2011, 03:56 PM

alias · 12-19-2011, 03:57 PM

Decent host for sure.

Goldmaniacs · 12-19-2011, 04:14 PM

Is that a dedicated you have with them?

Quote:

Originally Posted by $5 submissions

I had a problem with a large site network. AmeriNOC tech Zachary Taylor went beyond the call of duty and fixed it all for me and even set me up so that any future issues involving this situation can be fixed with a few clicks. THAT is how I define quality service. They didn't have to do it since my request went beyond regular hosting but they did it anyway.

Notice the ABSENCE of the following:
Excuses
Kicking the can down the road
Finger pointing
Blaming the customer
Blaming the script maker
"It's not our job"

None of that. Instead, they have the following:

Taking the initiative
Taking the time to size up the problem and investigate beneath the surface
Planning out and implementing both immediate and long term solutions
Regular follow ups

If you are looking for a hosting company that regularly goes beyond the call of duty, AmeriNOC is it! That is why I am proud to have had them in my SIG for AGES now.

Quality hosting, AmeriNOC is your name.

klinton · 12-19-2011, 04:20 PM

100 % agree, you won't find anything better for that price.

excellent hosting for funny money

Anthony · 12-19-2011, 04:21 PM

Great bunch of guys at Amerinoc.

Pricewise, you can't beat what you get.

garce · 12-19-2011, 04:22 PM

So why bring it up? I've been with Phat/Amerinoc for years.

[spoiler]
Yes, there have been a few issues recently - mostly because they freely upgraded my main server and transferred a number of sites. There were some compatability problems that I did not understand, but they still managed to fix them almost instantly.

I'm not a tech, so I'm sure that most of my support tickets were barely comprehensible. After all these years, though, Chris and Zachary seem to have a working knowledge of my bitch-speak. I say, "WAH WAH! It doesn't work!" They fix it.

I've recently asked AmeriPhat (PhatiNoc?) to transfer some of my sites from unresponsive hosts (two dead hosts, actually) and add them to an existing account. They did that for me. It took a few weeks to iron the bugs out (as I randomly stumbled across a variety of glitches) , but AmeriPhatiNocServers were there with me every step of the way.
[/spoiler]

There has not been a month that's gone by where I have not felt that I'm getting more than my money's worth from AmeriNoc. I love those guys.

Your mileage may vary. SEE SIG!

P.S. I understand that there are no spoiler tags here. Just doing my best to reduce post bloat and clutter...

raymor · 12-19-2011, 04:35 PM

They, Webair, and Mojohost have called us to resolve problems rather than "kicking the can down the road" and "blaming the script maker."

Anthony · 12-19-2011, 04:51 PM

Quote:

Originally Posted by raymor

They, Webair, and Mojohost have called us to resolve problems rather than "kicking the can down the road" and "blaming the script maker."

Also want to give Ray a shout out too for having a great product, and awesome support. Even though I don't personally use it, in the past, I found Ray to be a Hell of a guy!

Don't know what's come over me, must be the holidays.

Paul Markham · 12-19-2011, 05:35 PM

Quote:

Originally Posted by garce

So why bring it up? I've been with Phat/Amerinoc for years.

[spoiler]
Yes, there have been a few issues recently - mostly because they freely upgraded my main server and transferred a number of sites. There were some compatability problems that I did not understand, but they still managed to fix them almost instantly.

I'm not a tech, so I'm sure that most of my support tickets were barely comprehensible. After all these years, though, Chris and Zachary seem to have a working knowledge of my bitch-speak. I say, "WAH WAH! It doesn't work!" They fix it.

I've recently asked AmeriPhat (PhatiNoc?) to transfer some of my sites from unresponsive hosts (two dead hosts, actually) and add them to an existing account. They did that for me. It took a few weeks to iron the bugs out (as I randomly stumbled across a variety of glitches) , but AmeriPhatiNocServers were there with me every step of the way.
[/spoiler]

There has not been a month that's gone by where I have not felt that I'm getting more than my money's worth from AmeriNoc. I love those guys.

Your mileage may vary. SEE SIG!

P.S. I understand that there are no spoiler tags here. Just doing my best to reduce post bloat and clutter...

Ditto here, they always go way beyond the call of duty.

AAB · 12-19-2011, 08:45 PM

I found lack of professionalism on behalf of the sales team unacceptable. When hit with a pre-sale question, I was told they would look into it and someone would get back to me the following day. The getting back to me consisted of the ticket being marked as "Resolved" with no response provided. Professional etiquette would dictate that even if they found they couldn't accommodate my specific needs, they should at least respond by saying that at this time we're not a suitable match.

Anthony · 12-20-2011, 09:14 AM

Quote:

Originally Posted by AAB

I found lack of professionalism on behalf of the sales team unacceptable. When hit with a pre-sale question, I was told they would look into it and someone would get back to me the following day. The getting back to me consisted of the ticket being marked as "Resolved" with no response provided. Professional etiquette would dictate that even if they found they couldn't accommodate my specific needs, they should at least respond by saying that at this time we're not a suitable match.

They probably found out you have a site forum that has links to stolen content.

12-19-2011, 03:53 PM	#1
$5 submissions I help you SUCCEED Industry Role: Join Date: Nov 2003 Location: The Pearl of the Orient Seas Posts: 32,195	Recent issues with AmeriNOC-hosted sites I had a problem with a large site network. AmeriNOC tech Zachary Taylor went beyond the call of duty and fixed it all for me and even set me up so that any future issues involving this situation can be fixed with a few clicks. THAT is how I define quality service. They didn't have to do it since my request went beyond regular hosting but they did it anyway. Notice the ABSENCE of the following: Excuses Kicking the can down the road Finger pointing Blaming the customer Blaming the script maker "It's not our job" None of that. Instead, they have the following: Taking the initiative Taking the time to size up the problem and investigate beneath the surface Planning out and implementing both immediate and long term solutions Regular follow ups If you are looking for a hosting company that regularly goes beyond the call of duty, AmeriNOC is it! That is why I am proud to have had them in my SIG for AGES now. Quality hosting, AmeriNOC is your name. __________________ Need a NON-ADULT income stream? We build your YOUTUBE CHANNEL for only $20 per video! For Hire: $3/hour or $400 per month Marketing Specialist Virtual Assistants

12-19-2011, 03:57 PM	#3
alias aliasx Join Date: Apr 2001 Posts: 19,010	Decent host for sure. __________________ https://porncorporation.com

12-19-2011, 04:21 PM	#6
Anthony Keyboard Warrior Join Date: Feb 2001 Location: One of the outer rings of Hell Posts: 9,653	Great bunch of guys at Amerinoc. Pricewise, you can't beat what you get. __________________

12-19-2011, 04:35 PM	#8
raymor Confirmed User Join Date: Oct 2002 Posts: 3,745	They, Webair, and Mojohost have called us to resolve problems rather than "kicking the can down the road" and "blaming the script maker." __________________ For historical display only. This information is not current: support@bettercgi.com ICQ 7208627 Strongbox - The next generation in site security Throttlebox - The next generation in bandwidth control Clonebox - Backup and disaster recovery on steroids

12-19-2011, 03:56 PM	#2
CyberHustler Masterbaiter Industry Role: Join Date: Feb 2006 Posts: 26,112

12-19-2011, 04:20 PM	#5
klinton So Fucking Banned Industry Role: Join Date: Apr 2003 Location: online Posts: 8,766	100 % agree, you won't find anything better for that price. excellent hosting for funny money

12-19-2011, 04:22 PM	#7
garce Confirmed User Industry Role: Join Date: Oct 2001 Location: Toronto Posts: 7,103	So why bring it up? I've been with Phat/Amerinoc for years. [spoiler] Yes, there have been a few issues recently - mostly because they freely upgraded my main server and transferred a number of sites. There were some compatability problems that I did not understand, but they still managed to fix them almost instantly. I'm not a tech, so I'm sure that most of my support tickets were barely comprehensible. After all these years, though, Chris and Zachary seem to have a working knowledge of my bitch-speak. I say, "WAH WAH! It doesn't work!" They fix it. I've recently asked AmeriPhat (PhatiNoc?) to transfer some of my sites from unresponsive hosts (two dead hosts, actually) and add them to an existing account. They did that for me. It took a few weeks to iron the bugs out (as I randomly stumbled across a variety of glitches) , but AmeriPhatiNocServers were there with me every step of the way. [/spoiler] There has not been a month that's gone by where I have not felt that I'm getting more than my money's worth from AmeriNoc. I love those guys. Your mileage may vary. SEE SIG! P.S. I understand that there are no spoiler tags here. Just doing my best to reduce post bloat and clutter...

12-19-2011, 08:45 PM	#11
AAB Confirmed User Join Date: Apr 2009 Location: Alberta Posts: 874	I found lack of professionalism on behalf of the sales team unacceptable. When hit with a pre-sale question, I was told they would look into it and someone would get back to me the following day. The getting back to me consisted of the ticket being marked as "Resolved" with no response provided. Professional etiquette would dictate that even if they found they couldn't accommodate my specific needs, they should at least respond by saying that at this time we're not a suitable match.