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Old 01-18-2012, 07:59 PM   #1
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Fake Apple iPad 2s made of clay sold in B.C.

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Retail giants Future Shop and Best Buy have launched a major fraud investigation involving Apple iPad 2s, after as many as 10 fake models made of modelling clay were sold in Metro Vancouver retail stores.

Future Shop said it appears scam artists bought the popular tablet computers with cash, replaced them with bags of clay and then resealed the boxes and returned them to the store.

The fake tablets were then put back on the shelves and sold to other unsuspecting customers.

"Customers don't expect to receive this kind of product from Future Shop, so it's a very serious matter and something we are addressing right away for anyone who has been impacted," spokesperson Elliott Chun said.

Mark Sandhu thought he bought a $620 iPad 2 for his wife for Christmas, but they received a nasty surprise at the family gift opening on Christmas Eve when they realized there was no computer in the box.

Sandhu said initially his wife Sundeep thought the clay, flattened into the shape of an iPad and housed inside a Ziploc baggie, was actually a protective layer over their new pricey present.

"My wife was excited when she saw this, [saying] ?oh my God they take care of their stuff,' and then we saw this ?and that kind of threw us off a little," Sandhu said, adding that there was also a clay cube where the charger should be in the box.

"I was shocked. I did not expect this from Future Shop. When you purchase something from there you expect the product to be there," he said.

Worried that other consumers were at risk, Sandhu brought the fake product back to the downtown Vancouver location on Boxing Day. But he said he was treated like a criminal by the female manager.

"Maybe the way I was dressed, I don't know," he said. "She made me feel like I'm trying to scam them out of $700. I was the one getting scammed."

Sandhu said he contacted Future Shop head office, Apple and even local police but no one would listen to his story.

It was only after he contacted CTV's Steele on Your Side that Sandhu received a response from the company.

Future Shop said the Surrey man was not the only B.C. consumer who had been ripped off. The company is investigating up to 10 similar cases in Metro Vancouver at Future Shop and Best Buy locations.

Chun would not say which stores the fake devices were sold from. He also would not touch the fake iPad during the CTV interview on the advice of the store lawyer, who warned about leaving fingerprints.

"It really saddens Future Shop to know that people stoop to this type of level to be opportunistic and make money in this sort of organized way," said Chun, who said the company first learned about the fakes in early January.

Sandhu said he's learned a tough lesson, and will never leave a store without opening the package to see what's inside.

"I know better from now on. I don't care what I purchase -- I'm not going back to Future Shop, that's for sure," he said.

Sandhu and his wife have received an apology from the company plus a full refund. They also received a new iPad 2 as compensation for their troubles.
http://www.ctvbc.ctv.ca/servlet/an/l...shColumbiaHome

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Old 01-18-2012, 08:06 PM   #2
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Old 01-18-2012, 08:07 PM   #3
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Old 01-18-2012, 08:09 PM   #4
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Sandhu said initially his wife Sundeep thought the clay, flattened into the shape of an iPad and housed inside a Ziploc baggie, was actually a protective layer over their new pricey present.
Ironic... just missing the water.
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Old 01-18-2012, 08:29 PM   #5
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well did they at least test them to see if they worked? Maybe its a new product "iPutty"
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Old 01-18-2012, 08:48 PM   #6
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More like one of their staff members has been pulling this off and that's the last thing they want to show up in the news.

Best Buy can tell you what I purchased 5 years ago, down to the serial number. They would be able to track all these purchases and returns...if they really wanted to.
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Old 01-18-2012, 10:02 PM   #7
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I worked in Retail when i was in University, always amazed this did not happen more often.
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Old 01-19-2012, 12:50 AM   #8
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This Christmas my mother in law bought an expresso maker as a gift online from WalMart and when it was delivered it was labeled "refurbished".
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Old 01-19-2012, 12:55 AM   #9
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Yikes
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Old 01-19-2012, 01:02 AM   #10
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So fucked.

Thankfully my Tylenol is shrink-wrapped and sealed.
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Old 01-19-2012, 02:11 AM   #11
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i cant afford Fake Apple iPad 2s made of clay sold in B.C.
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Old 01-19-2012, 02:41 AM   #12
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When ever I buy anything electronic, I make sure I test it before I pay.
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