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Welcome to the GoFuckYourself.com - Adult Webmaster Forum forums. You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is fast, simple and absolutely free so please, join our community today! If you have any problems with the registration process or your account login, please contact us. |
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| Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed. |
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02-10-2012, 09:38 AM
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#1 |
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Too lazy to set a custom title
Industry Role:
Join Date: Jul 2001
Posts: 59,204
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So because everyone was raving about Amerinoc
And i need a virtual for just 1 small site i deceided to go with them.
Setup was nice and quick but support.... I mean everybody was saying how amazingly fast their support is. I ran into a problem with Wordpress, sent them a mail with the login details to Wordpress. One hour later i got a reply asking for the login details. Wtf? Now another hour has passes and nothing. Not exactly the 10 minute replies everyone was raving about. I know in general 2 hours isn't a lot but i'm used to hosts who reply within 15 mins and if have to believe people here Amerinoc is one of them Other than that no problem with them. And this isn't really a problem either. Just wondering where those amazing stories come from. |
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02-10-2012, 09:45 AM
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#2 |
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Confirmed User
Join Date: Apr 2009
Location: Alberta
Posts: 874
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Maybe they responded by marking your ticket as "solved" before anyone bothered to deal with it. I was looking into them but decided otherwise when my ticket with sales was marked as solved after an implication was made that someone would follow up regarding my specific request but with ticket marked as solved, nobody did. Needless to say - no business from me.
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02-10-2012, 09:45 AM
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#3 |
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Too lazy to set a custom title
Industry Role:
Join Date: Jul 2001
Posts: 59,204
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They replied just now. 2 hours is fine for a non critical issue. Let's hope they are quicker if it's critical
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02-10-2012, 09:47 AM
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#4 | |
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Too lazy to set a custom title
Industry Role:
Join Date: Jul 2001
Posts: 59,204
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Quote:
Edit, i don't know if in a ticket system in the first place as i simply used my email to contact them. Not sure how they handle that over there. |
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02-10-2012, 09:51 AM
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#5 | |
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Registered User
Industry Role:
Join Date: Aug 2011
Posts: 19
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Quote:
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02-10-2012, 09:53 AM
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#6 |
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Too lazy to set a custom title
Industry Role:
Join Date: Nov 2006
Posts: 10,166
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always fine for me.
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02-10-2012, 09:54 AM
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#7 | |
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Too lazy to set a custom title
Industry Role:
Join Date: Jul 2001
Posts: 59,204
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Quote:
I tried through my admin but all i got was this: The Ticket System is not enabled. Details Email: [email protected] |
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02-10-2012, 09:56 AM
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#8 |
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Registered User
Industry Role:
Join Date: Aug 2011
Posts: 19
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Yeah, client area > submit ticket
Priority: low, medium, high, etc. and even critical |
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