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Old 06-25-2012, 06:13 AM   #1
aciuf
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Google complaint

How can I file a complaint at google related to web search results about an infringing website?

Thanks!
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Old 06-25-2012, 06:20 AM   #2
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http://support.google.com/bin/static...905&page=ts.cs
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Old 06-25-2012, 06:43 AM   #3
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Good luck, they are Google. Pretty sure they own the internet.
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Old 06-25-2012, 06:49 AM   #4
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Quote:
Originally Posted by Chris View Post
I followed that link already...but it just redirects you to 3rd parties like FTC or IC3 (already filed a complaint there too), but nothing direct at google

got no feedback so far..
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Old 06-25-2012, 07:01 AM   #5
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First make sure you understand what information is required in a DMCA complaint. The law lays out a specific procedure.

http://www.labnol.org/internet/google-dmca/19256/
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Old 06-25-2012, 10:29 AM   #6
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Quote:
Originally Posted by aciuf View Post
I followed that link already...but it just redirects you to 3rd parties like FTC or IC3 (already filed a complaint there too), but nothing direct at google

got no feedback so far..
Make sure to select the following:
  • What Google product does your request relate to? - Web Search
  • Please specify the nature of your request - I have a legal issue that is not mentioned above
  • Choose from the following options - I have found content that may violate my copyright
  • Are you the copyright owner or authorized to act on his/her behalf? - Yes, I am the copyright owner or am authorized to act on behalf of the owner of an exclusive right that is allegedly infringed
  • I have read the above and wish to proceed - Yes

When done it'll let you submit a list of links for removal, 1000 links max in one day. Once submitted, you can follow your this and all concequent DMCA take down requests with Google at their DMCA Dashboard:

https://www.google.com/webmasters/tools/dmca-dashboard

It typically takes 1-2 weeks to process a takedown request - they do not reply right away, so just wait. When you get a reply, it is usually either a takedown of links confirmation, or they're asking for additional info - they have a template that basically says "who the fuck you are and why do you submit links to us for removal". To avoid that you can include a good description of yourself in your takedown request, who you are and who you represent, and an explanation of why those links you're sending them are infringing. It'll save you alot of time - but not necessary, because Google employees are surprisingly stupid. Make a template for your reply because each new guy handling your new DMCAs will be asking the same questions about you, using the same templated message. If that happens just send them your templated answer, and also include it in the comments box with each DMCA, because there's a chance they'll notice it and will not answer the same question again.

Also make sure to create an account that matches your business entity, and has your business e-mail in the profile. Submit your DMCAs from that account, not from the one you're using for personal things.

Send links to content pages only, they do not accept blanket DMCAs to remove entire sites. Make sure to exclude pages such as fag.html or help.html that do not feature any infringing content. Google will only remove those links where your infringing content is being "shared" directly - i.e. direct links to blog and forum posts, torrent downloads etc.
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Old 06-25-2012, 10:34 AM   #7
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send dmca
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