Do not recommend working with Adult Film Star Content

[fma]

Would like to share our negative experience with the content company Adult Film Star Content. Over six months ago, we bought some content from them, but till this day, we've never received it. No response from them whatsoever.

Has anyone of you ever worked with them and could you share your experience?

[hotcontent]

We had some problems with this company. I recommend you speak with Loryn, AFSC's new manager, she works excellent, in our case we resolved our problems in three days.

[DigitalTheory]

As previously stated, Contact Loryn.

I, personally, have nothing bad to say about them and have only had good luck when it comes to getting my content. Got my first hard drive on time and the other orders that only had a few sets a piece I was able to download with no problems, and this was before their instant download.

[SoulTaker]

I ordered there a few days ago and support was really helpful. I got the download links 30 minutes after payment.

[email protected] replies < 12 hours for me.

Good luck

[JustynErmouth]

We Have Had A Really Good Experience Working With AdultFilmStarContent.com We Even Had A Few Problems But Got Resolved Very Quickly. We Have Recieved Our Download Links Within 15 Min. We Usually Contact Them Via ICQ Just Before Placing Our Order Giving Them Time To Be Expecting The Order.

Personally In My Opinion AdultFilmStarContent.com They Rock.

[FreewayRick]

Originally Posted by fma

Would like to share our negative experience with the content company Adult Film Star Content. Over six months ago, we bought some content from them, but till this day, we've never received it. No response from them whatsoever.

Has anyone of you ever worked with them and could you share your experience?

I've had exactly the same experience.

They downright stole my money , did not respond to Emails afterwards.


It was "only" 180$ , and at that time (it was in 2010), they could only accept bank wire transfer. Now, a bank wire transfer from Europe to USA can be costly (possibly more than 50$ in transaction fees).

To make matters worse, they didn't offer to download the content, the only possibility to buy it was to get it physically shipped through DVDs. The explanation they gave for the content not being ready for a download is quote "too large for download".

To ship the content to Europe, could mean another 50-100$ in shipping costs.


I'm only speculating, but I think they realized that too late (I didn't have the Impression that the staff was exceptionally intelligent, to put it in polite terms), and simply kept the money altogether. May be they just wanted to steal money in the first place, certainly possible.


I'm always willing to give people a second chance, so I did contact them again (after all this incident was more than 2 years ago).

I had a chat with them (about 1 month ago) about some document requirements, and the staff I talked to seemed basically not even interested. I wouldn't call them ignorant, but it's pretty close to ignorant.

Whenever I ask the same questions to other Content Dealers, I get a fast, clear response, and sometimes a little bit discussion. Content Sellers are usually very hungry for new customers, and lots of times contact me later on even if I can't buy from them.

It's very weird to talk to staff of a content dealer that doesn't even seem interested.

It is my personal view based on my experience with AFSC, but I do have a feeling like AFSC cares about grabbing the money as fast as possible, and customers asking a lot of questions (like I do), are a liability which they get rid of quickly. From that point of view, it absolutely makes sense to simply bank the money I sent them, there are no big consequences.

I don't now, but potentially they take bigger orders more seriously. If that is the case, then may be simply state you're only willing to take orders 1000$ and above. On the other hand, how could anybody place a big order with an unknown content dealer, if the small order doesn't even go through? I certainly would not do that, with so many scams and unreliable content dealers.





Either way, to steal my money just because a) you didn't have any other payment options available and b) you didn't offer a download option, and on top of that failed to realize that shipping DVD's to Europe is going to cost something, is completely unfair.


I'm surprised to hear that Adult Film Star Content is apparently also stealing from other Buyers. I was always under the impression that my incident was a one time "accident" , swept under the rug.



I clearly recommend to stay away from Adultfilmstarcontent.com

Especially when there are so many alternative content sellers, who conduct business in a straightforward way (no matter how big or small the order is).



Lest anyone think this is a smear campaign.

I will post the entire Email-Dialogue, if it is necessary (it was with a guy named Ryan Stevens).


If this is all just because of incapable employees, or "misunderstandings" then I think it is a horrible business policy to have customers pay for your own mistakes.

[AFSC]

Hello Rick,

Very sorry to hear of the troubles you had with our previous staff.

A few points I'd like to make.

1) Ryan has not been with us for over a year now.
2) All content on our site has been available for instant download from our site for over a year now and we encourage all to use this method of delivery.

The issues you had are basically from an older regime here at AFSC, and since that time we are under new ownership as well as all new staff. Under our new system, we have had none of the problems that occurred previously.

Please contact me direct at my email address below and I will work with you.

[FreewayRick]

AFSC has delivered the content, more than 2 years after this incident happened.



Clearly, this is a great step for any company to take.

Thank you very much for the content delivery.

[AFSC]

Happy to work with you Rick, glad I was able to get your situation resolved to your satisfaction. Very sorry you had troubles with AFSC in its' early days.... but as will all other customers, all issues now resolved and we look forward with to providing you with good service and the best content in the future! No looking back!!

[Orsm]

Originally Posted by AFSC

but as will all other customers, all issues now resolved

What a fucking giant load of shit.

Four months waiting for a refund on an amount I accidentally overpaid.

Lies and no replies except for a "Thank you for the caps" email today. Absolutely no attempt to rectify this whatsoever.

Nice way to treat long term, repeat customers!

[bcnspain]

I always download the content from their website, always work fine.

[GARY LEE]

I've used them a couple times. But then again I am a lousy customer because I shoot 99% of our own content. Sometimes we hit a dry spell with no shoots so I go out and purchase content. My orders are never big and I only order when they have their big discount fridays.
Even though I am a speck on a flies ass customer they always have taken good care of me and everything was delivered. I'll use them again.

[BuxomVixen]

Have not had any problems.

[SexEntertain]

Bummer
hope it gets sorted

[stefanBO]

I had a terrible experience with them and they continue to spam me despite repeated requests to cease contact. I don't recommend anyone work with them.

[HelpBringJustice]

we have a huge problem with theft and someone on the forums ...check out my thread in the F.A & Program Discussion immediately.

[dozadesprite]

same here, they dont cease to spam