CCBill Customer Support Comment - GoFuckYourself.com

Rochard · 12-13-2014, 02:53 PM

Small problem at 1:45pm on a Saturday, emailed CCBill customer support.... Much to my surprise I got an answer back via email in two minutes, problem resolved.

Fucking outstanding.

nikki99 · 12-13-2014, 03:38 PM

I get these ones

Subject: Denial E-mail
From: [email protected]

fitzmulti · 12-13-2014, 04:18 PM

Quote:

Originally Posted by Rochard

Small problem at 1:45pm on a Saturday, emailed CCBill customer support.... Much to my surprise I got an answer back via email in two minutes, problem resolved.

Fucking outstanding.

Yep...always great help, even in the middle of the night!

Zuzana Designs · 12-13-2014, 04:23 PM

There support has always been top notch for us.

MiamiBoyz · 12-13-2014, 04:28 PM

CCBill tech support is always great with us and have been for the past 15 years!

sonofsam · 12-13-2014, 04:32 PM

Do you expect anything less when they charge 14.5% per transaction?

edgeprod · 12-13-2014, 04:34 PM

Ok, testing it out. E-mail sent at 6:19pm.

MassMarketing · 12-13-2014, 04:57 PM

CCbill for the win!

edgeprod · 12-13-2014, 05:23 PM

Quote:

Originally Posted by edgeprod

Ok, testing it out. E-mail sent at 6:19pm.

I don't have all night for this experiment .. it's 7:22pm, and I'm headed out. I'll just post whatever time they reply, after it happens.

wehateporn · 12-13-2014, 05:24 PM

Quote:

Originally Posted by Rochard

Small problem at 1:45pm on a Saturday, emailed CCBill customer support.... Much to my surprise I got an answer back via email in two minutes, problem resolved.

Fucking outstanding.

The Porn Nerd · 12-13-2014, 05:50 PM

CCBill Support is the absolute best.
They hardly ever snicker when I call with dumb questions.

Sly · 12-13-2014, 05:51 PM

What site did you join?

wehateporn · 12-13-2014, 05:53 PM

Quote:

Originally Posted by The Porn Nerd

CCBill Support is the absolute best.
They hardly ever snicker when I call with dumb questions.

Highly professional team indeed

wehateporn · 12-13-2014, 05:55 PM

Quote:

Originally Posted by Sly

What site did you join?

Maybe he ordered a magic ball

The Bunny Ranch BlogThe Bunny Ranch Blog » Rochard's Travels

RyuLion · 12-13-2014, 06:56 PM

Quote:

Originally Posted by wehateporn

Maybe he ordered a magic ball

The Bunny Ranch BlogThe Bunny Ranch Blog » Rochard's Travels

edgeprod · 12-13-2014, 07:02 PM

Quote:

Originally Posted by Sly

What site did you join?

9:02pm, will continue to watch for a reply.

edgeprod · 12-13-2014, 09:28 PM

Quote:

Originally Posted by edgeprod

9:02pm, will continue to watch for a reply.

11:27pm, I'll check back tomorrow.

edgeprod · 12-14-2014, 10:10 AM

12:09pm, it's probably coming any minute now.

Rochard · 12-14-2014, 12:12 PM

Quote:

Originally Posted by Sly

What site did you join?

Strapon Dreamer: StraponDreamer.com ~ 100% HD Strapon Videos & Social Network!

Fucking hot!

The Porn Nerd · 12-14-2014, 04:04 PM

Quote:

Originally Posted by edgeprod

12:09pm, it's probably coming any minute now.

They know you. Your email went to spam. :D

edgeprod · 12-14-2014, 05:33 PM

Quote:

Originally Posted by The Porn Nerd

They know you. Your email went to spam. :D

Haha! That wouldn't be too swift -- I do business with dozens of their customers ...

Over 24 hours, and counting.

sonofsam · 12-14-2014, 06:22 PM

Quote:

Originally Posted by edgeprod

Haha! That wouldn't be too swift -- I do business with dozens of their customers ...

Over 24 hours, and counting.

You're interrupting the circle jerk bro

ccbill is top notch

and only charge 14.5% per transaction.. I mean.... It's better than payday loans at least

Rochard · 12-14-2014, 06:25 PM

Quote:

Originally Posted by edgeprod

Over 24 hours, and counting.

Do you honestly expect anyone to believe you haven't gotten a response back from CCBill in 24 hours?

edgeprod · 12-14-2014, 06:46 PM

Quote:

Originally Posted by Rochard

Do you honestly expect anyone to believe you haven't gotten a response back from CCBill in 24 hours?

Why would that be hard to believe? My clients bitch about this constantly. Circle-jerk on.

disinfected · 12-14-2014, 07:54 PM

I used to bypass emails and call direct and always hoped I got paulK on the phone. I never called to ask a question I already knew the answer to, rather I had a man crush on paul and whilst he spoke into phone I imagined sweet litle whispers of nothing love.

edgeprod · 12-14-2014, 09:18 PM

11:02pm the next day, response received, problem resolved. There was a perfectly good explanation: they needed to forward it internally, and forwarded it to the wrong place initially.

2MuchMark · 12-14-2014, 10:46 PM

Quote:

Originally Posted by Rochard

Small problem at 1:45pm on a Saturday, emailed CCBill customer support.... Much to my surprise I got an answer back via email in two minutes, problem resolved.

Fucking outstanding.

2 Whole minutes? That's an outrage!

TheDA · 12-15-2014, 04:31 AM

Quote:

Originally Posted by Rochard

Do you honestly expect anyone to believe you haven't gotten a response back from CCBill in 24 hours?

I do, I've regularly went much longer without a response other than the automated 'we got your email' replies/

just a punk · 12-15-2014, 04:35 AM

Quote:

Originally Posted by fitzmulti

Yep...always great help, even in the middle of the night!

Because it' s a day in India

Klen · 12-15-2014, 04:39 AM

Honestly i dont see ponts of claims like this,sometime i find it annoying,simply because as it depend on what kind problem you have.If it is simple problem then you can expect fast solution,but if it just a little bit more complicated it can take several days to resolve and that applies to anyone regardless of what kind of service they provide.

NatalieK · 12-15-2014, 05:27 AM

Always had fast & efficient service & replies from CCBill

thecatwrites · 12-16-2014, 12:04 AM

fast and efficient customer service contributes to good business

pornguy · 12-16-2014, 07:23 AM

I have never had an issue with the CS. 99% of the time the online chat can solve issues and the response from the account reps is within 12 hours usually. they do sleep.

The % is way too high I agree and it has cost them some people and will continue to do so.

edgeprod · 12-16-2014, 08:42 AM

Quote:

Originally Posted by pornguy

the response from the account reps is within 12 hours usually. they do sleep

Do you honestly expect anyone to believe the average response time is not two minutes (or less)?

12-13-2014, 02:53 PM	#1
Rochard Jägermeister Test Pilot Industry Role: Join Date: Dec 2001 Location: NORCAL Posts: 73,181	CCBill Customer Support Comment Small problem at 1:45pm on a Saturday, emailed CCBill customer support.... Much to my surprise I got an answer back via email in two minutes, problem resolved. Fucking outstanding. __________________ “The choice is no longer between right or left. The choice is between normal and crazy.” - Sarah Huckabee Sanders YNOT MAIL \| THE BEST ADULT MAILING SOLUTION

12-13-2014, 03:38 PM	#2
nikki99 Supermodel Industry Role: Join Date: Nov 2004 Location: Sodoma & Gomorra Posts: 22,864	I get these ones Subject: Denial E-mail From: [email protected] __________________ SMC Revenue - Best Tgirl websites of the world now VR Non exclusive BIG Tranny/shemale Package for sale, full 2257 - hit me up skype: nikkimontero

12-13-2014, 04:23 PM	#4
Zuzana Designs All Your Design Needs Industry Role: Join Date: Feb 2005 Location: [email protected] Posts: 20,797	There support has always been top notch for us. __________________ Website Design - Consulting - Development sarah [at] zuzanadesigns.com - See Our Work Need a SFW landing page or tour for age verification?

12-13-2014, 04:32 PM	#6
sonofsam Too lazy to set a custom title Join Date: Dec 2004 Location: Vancouver Posts: 18,638	Do you expect anything less when they charge 14.5% per transaction? __________________ I like turtles.

12-13-2014, 04:57 PM	#8
MassMarketing TPMN Industry Role: Join Date: Jun 2014 Location: DE Posts: 597	CCbill for the win! __________________ Weekly Payments - 1400+ BizOp, Financial, Sweeps, Nutra Offers and More! https://www.theperformancemarketingnetwork.com/

12-13-2014, 04:28 PM	#5
MiamiBoyz fgfdftre6 Industry Role: Join Date: Oct 2012 Location: In the closet with your dad! Posts: 6,690	CCBill tech support is always great with us and have been for the past 15 years!

12-13-2014, 04:34 PM	#7
edgeprod Permanently Gone Industry Role: Join Date: Mar 2004 Posts: 10,019	Ok, testing it out. E-mail sent at 6:19pm.

12-13-2014, 05:50 PM	#11
The Porn Nerd Living The Dream Industry Role: Join Date: Jun 2009 Location: Inside a Monitor Posts: 19,525	CCBill Support is the absolute best. They hardly ever snicker when I call with dumb questions. __________________ My Affiliate Programs: Porn Nerd Cash \| Porn Showcase \| Aggressive Gold Over 90 paysites to promote! Now on Teams: peabodymedia

12-13-2014, 05:51 PM	#12
Sly Let's do some business! Industry Role: Join Date: Sep 2004 Location: Austin, TX Posts: 31,295	What site did you join? __________________ Vacares - Web Hosting, Domains, O365, Security & More - Paxum and BTC Accepted Windows VPS now available - just $50/mo Wanted: CCBill pay sites for sale

12-14-2014, 10:10 AM	#18
edgeprod Permanently Gone Industry Role: Join Date: Mar 2004 Posts: 10,019	12:09pm, it's probably coming any minute now.

12-14-2014, 07:54 PM	#25
disinfected So Fucking Banned Industry Role: Join Date: Sep 2014 Posts: 332	I used to bypass emails and call direct and always hoped I got paulK on the phone. I never called to ask a question I already knew the answer to, rather I had a man crush on paul and whilst he spoke into phone I imagined sweet litle whispers of nothing love.

12-14-2014, 09:18 PM	#26
edgeprod Permanently Gone Industry Role: Join Date: Mar 2004 Posts: 10,019	11:02pm the next day, response received, problem resolved. There was a perfectly good explanation: they needed to forward it internally, and forwarded it to the wrong place initially.

12-15-2014, 04:39 AM	#30
Klen Industry Role: Join Date: Aug 2006 Location: Little Vienna Posts: 32,235	Honestly i dont see ponts of claims like this,sometime i find it annoying,simply because as it depend on what kind problem you have.If it is simple problem then you can expect fast solution,but if it just a little bit more complicated it can take several days to resolve and that applies to anyone regardless of what kind of service they provide.

12-15-2014, 05:27 AM	#31
NatalieK Natalie K Industry Role: Join Date: Apr 2010 Location: Spain Posts: 19,190	Always had fast & efficient service & replies from CCBill __________________ My official site Semi exclusive custom clips My affiliate program First time girls Skype: gspotproductions - "Converting traffic into income since 2005"

12-16-2014, 12:04 AM	#32
thecatwrites Confirmed User Industry Role: Join Date: Dec 2014 Posts: 418	fast and efficient customer service contributes to good business

12-16-2014, 07:23 AM	#33
pornguy Too lazy to set a custom title Industry Role: Join Date: Mar 2003 Location: Homeless Posts: 62,911	I have never had an issue with the CS. 99% of the time the online chat can solve issues and the response from the account reps is within 12 hours usually. they do sleep. The % is way too high I agree and it has cost them some people and will continue to do so. __________________ PornGuy skype me pornguy_epic AmateurDough The Hottes Shemales online! TChicks.com \| Angeles Cid \| Mariana Cordoba \| MAILERS WELCOME!