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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 03-05-2015, 04:49 PM   #1
myleene
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Anybody has a contact from Amerinoc? (DMCA's not being taken care of...)

I've sent Amerinoc DMCA's and they've not been taken care of since a week. No reply... Nothing.

Is there anybody from them on the forums or could someone share me contact info to someone?
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Old 03-05-2015, 07:03 PM   #2
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Old 03-05-2015, 07:05 PM   #3
sandman!
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i doubt they would ignore a properly formatted dmca
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Old 03-05-2015, 07:23 PM   #4
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how is you dope leene? care to share?
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Old 03-05-2015, 07:52 PM   #5
myleene
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Quote:
Originally Posted by Bladewire View Post
Did it about a week ago and I replied to it twice.


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I doubt they would ignore a properly formatted dmca
I doubt too. I always use the same template and it worked 98% of the time. I have two sites I simply can't remove my stuff from. I'm still on it though.


Just got a reply. It was "routed to the wrong place internally" and it is advancing correctly now.
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Old 03-05-2015, 07:57 PM   #6
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It's never taken me more than 15 minutes to get a response from the support team at Amerinoc. I hosted there for over a year and put in dozens of tickets about my server downtime. My server would go down for at least 15-30 minutes almost on a daily basis. Wasn't a problem until I started hosting a mumble server on it.

Overall, response to support tickets were great but the stability of their servers suck and noone could fix it. They even moved me to a new server and the same shit kept happening.
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Old 03-05-2015, 08:05 PM   #7
myleene
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It's never taken me more than 15 minutes to get a response from the support team at Amerinoc. I hosted there for over a year and put in dozens of tickets about my server downtime. My server would go down for at least 15-30 minutes almost on a daily basis. Wasn't a problem until I started hosting a mumble server on it.

Overall, response to support tickets were great but the stability of their servers suck and noone could fix it. They even moved me to a new server and the same shit kept happening.
Well... 7 days to reply to a DMCA support ticket for a US-based company was getting a bit unexpected. Far from the 15-30 minutes. I wanted to try live help, but it seems to be always closed when I try it.
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Old 03-05-2015, 09:08 PM   #8
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Im sure customers get replies quicker then non customers.

sounds like a config issue they could not figure out or your server was just overloaded.


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Originally Posted by GFED View Post
It's never taken me more than 15 minutes to get a response from the support team at Amerinoc. I hosted there for over a year and put in dozens of tickets about my server downtime. My server would go down for at least 15-30 minutes almost on a daily basis. Wasn't a problem until I started hosting a mumble server on it.

Overall, response to support tickets were great but the stability of their servers suck and noone could fix it. They even moved me to a new server and the same shit kept happening.
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Old 03-05-2015, 09:53 PM   #9
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Old 03-06-2015, 11:10 AM   #10
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amerinoc is fucking solid and on top of their shit. nothing but good things to say about them
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