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Old 06-08-2015, 06:39 PM   #1
Captain Kawaii
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Average time for VEROTEL to make Profile Changes?

For me its 16 months and counting.
No wonder I'm not getting paid.
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Old 06-08-2015, 06:48 PM   #2
Barefootsies
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Odd. Been with them a decade for processing, and I have never had any major issues.

I would recommend you reach out to Jason if you're having that much trouble.

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Old 06-08-2015, 07:28 PM   #3
Captain Kawaii
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Quote:
Originally Posted by Barefootsies View Post
Odd. Been with them a decade for processing, and I have never had any major issues.

I would recommend you reach out to Jason if you're having that much trouble.

I will I guess. I was dealing with Thomas before. 16 months to update a profile meanwhile invoices collecting dust... lol.
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Old 06-08-2015, 07:44 PM   #4
rowan
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I recently changed from wire to check so that I could receive my final payment. Received a confirmation email a day or two after I submitted the profile change request. Sounds like something went awry with yours.
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Old 06-09-2015, 06:18 AM   #5
Captain Kawaii
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Quote:
Originally Posted by rowan View Post
I recently changed from wire to check so that I could receive my final payment. Received a confirmation email a day or two after I submitted the profile change request. Sounds like something went awry with yours.
I think you are correct. I will wait until tomorrow and try again.
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Old 06-09-2015, 10:56 AM   #6
Kenny B!
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As BF stated speak to Jason, we haven't had any issues with Verotel and have been dealing with them for many years.
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Old 06-09-2015, 10:13 PM   #7
Captain Kawaii
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Thanks for the replies. I have contacted Jason and hopefully, after 16 months we can get a simple address change in. I've asked to switch payouts as well. Hope I am not looking at 2018 for that.
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Old 06-10-2015, 09:12 PM   #8
Captain Kawaii
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As people suggested, Jason stepped in and got things squared away with his staff. Thanks very much to Verotel.
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