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06-12-2015, 01:07 PM
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#1 | ||
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Confirmed User
Join Date: Oct 2002
Posts: 6,780
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Please help me fix our foundation website (wordpress)
My mom has a foundation for disabled people and some faggot hacked the wordpress or something and is uploading bunch of pages and hostgator keeps shutting her down..
She's been trying to fix it for a few days and Im not a wordpress guy so im hoping you guys can help.. Hostgator basically said her site is killing all the cpu, and this site is just a simple static website.. From the email i think some fucker either hacked the wordpress or hacked the cpanel, and is now uploading spammy pages.. Can anyone please help.. all the information from the email is below: Dont mind paying $50 or $100 or w/e for someone to just fix it. Code:
CPU Seconds used in the past hour: 2527.03, 71% CPU > Thu Jun 11 23:01:04 CDT 2015 > Running Processes: > ifeoma 1206 3.8 0.2 472388 179496 ? RN 22:59 0:03 /opt/php53/bin/php-cgi /home4/ifeoma/public_html/wp-login.php > ifeoma 1416 3.8 0.2 471612 178760 ? RN 22:59 0:03 /opt/php53/bin/php-cgi /home4/ifeoma/public_html/index.php > ifeoma 1494 3.9 0.2 468796 176060 ? RN 22:59 0:03 /opt/php53/bin/php-cgi /home4/ifeoma/public_html/index.php > ifeoma 2116 3.9 0.2 467040 173892 ? RN 22:59 0:02 /opt/php53/bin/php-cgi /home4/ifeoma/public_html/wp-admin/index.php > ifeoma 3374 4.0 0.2 460092 167100 ? RN 23:00 0:02 /opt/php53/bin/php-cgi /home4/ifeoma/public_html/index.php > ifeoma 3456 4.1 0.2 460096 167220 ? RN 23:00 0:02 /opt/php53/bin/php-cgi /home4/ifeoma/public_html/wp-login.php > ifeoma 3526 4.0 0.2 459580 166572 ? RN 23:00 0:02 /opt/php53/bin/php-cgi /home4/ifeoma/public_html/index.php > ifeoma 3712 4.0 0.2 461920 169080 ? RN 23:00 0:02 /opt/php53/bin/php-cgi /home4/ifeoma/public_html/wp-admin/index.php > ifeoma 3717 4.2 0.2 459328 166236 ? RN 23:00 0:02 /opt/php53/bin/php-cgi /home4/ifeoma/public_html/wp-login.php > ifeoma 4228 4.3 0.2 448572 155404 ? RN 23:00 0:01 /opt/php53/bin/php-cgi /home4/ifeoma/public_html/index.php > ifeoma 4298 4.3 0.2 452156 158920 ? RN 23:00 0:01 /opt/php53/bin/php-cgi /home4/ifeoma/public_html/index.php > ifeoma 5024 4.5 0.1 420160 127308 ? RN 23:00 0:01 /opt/php53/bin/php-cgi /home4/ifeoma/public_html/wp-login.php > ifeoma 5150 4.5 0.1 420412 127764 ? RN 23:00 0:01 /opt/php53/bin/php-cgi /home4/ifeoma/public_html/index.php > ifeoma 6319 5.7 0.1 371512 78656 ? RN 23:00 0:00 /opt/php53/bin/php-cgi /home4/ifeoma/public_html/index.php > ifeoma 6965 7.0 0.0 318308 24928 ? RN 23:01 0:00 /opt/php53/bin/php-cgi /home4/ifeoma/public_html/index.php > ifeoma 31348 3.4 0.2 416284 189480 ? RN 22:58 0:04 /opt/php53/bin/php-cgi /home4/ifeoma/public_html/wp-admin/post-new.php All those links/pages below are all not part of her website.. Im trying to find those pages from cpanel and cant even find them.. Sorry i put her website as hidden so this doesnt come up on google when people search for her foundation Quote:
Quote:
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_________________ I am the best 
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06-12-2015, 01:10 PM
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#2 |
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I have a plan B
Industry Role:
Join Date: Aug 2004
Location: Seattle - Miami - St Kitts
Posts: 5,501
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So why isn't Hostgator helping you out?
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CryptoFeeds |
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06-12-2015, 01:10 PM
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#3 |
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Confirmed User
Join Date: Oct 2002
Posts: 6,780
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by the way if someone wants i can just pay you $50 or $100 or whatever and give you the admin login so you can fix it...
Thanks
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_________________ I am the best
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06-12-2015, 01:10 PM
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#4 | |
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Confirmed User
Join Date: Oct 2002
Posts: 6,780
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Quote:
__________________
_________________ I am the best
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06-12-2015, 01:15 PM
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#5 | |
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I have a plan B
Industry Role:
Join Date: Aug 2004
Location: Seattle - Miami - St Kitts
Posts: 5,501
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Quote:
If you have admin priviledges, you might want to change passwords in cpanel and wordpress ASAP before you do anything else.
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CryptoFeeds |
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06-12-2015, 01:16 PM
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#6 | |
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I’m still alive barley.
Industry Role:
Join Date: Oct 2001
Location: Va
Posts: 10,060
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Quote:
Sad when this happens. TOM
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06-12-2015, 01:20 PM
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#7 | |
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Confirmed User
Join Date: Oct 2002
Posts: 6,780
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Quote:
__________________
_________________ I am the best
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06-12-2015, 01:21 PM
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#8 | |
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Confirmed User
Join Date: Oct 2002
Posts: 6,780
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Quote:
They put a button to re-enable the site, but said if i do and it kills the cpu again they will close it permanently . so obviously im scared to re-enable it.. Want someone to fix it first..
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_________________ I am the best
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06-12-2015, 01:57 PM
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#9 |
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Too lazy to set a custom title
Industry Role:
Join Date: Sep 2005
Location: Springfield
Posts: 13,826
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Contact me if you want that fixed...
celebempire{at}gmail.com or check my sig...
__________________
Make a bank with Chaturbate - the best selling webcam program   Ads that can't be block with AdBlockers !!! /// Best paying popup program (Bitcoin payouts) !!! PHP, MySql, Smarty, CodeIgniter, Laravel, WordPress, NATS... fixing stuff, server migrations & optimizations... My ICQ: 27429884 | Email: 
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06-12-2015, 02:23 PM
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#10 |
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xxx
Industry Role:
Join Date: Jun 2003
Location: UK
Posts: 31,544
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Make a backup of the database and files just in case.
I am with webair.com and I find they fix things. You may want to consider moving the site to them. I bet they will copy the files and stuff for you too.
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The Affiliate Program |
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06-12-2015, 02:58 PM
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#11 |
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Confirmed User
Join Date: Oct 2002
Posts: 6,780
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Its being fixed now.. Thanks a lot guys
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_________________ I am the best
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06-13-2015, 06:43 AM
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#12 | |
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I’m still alive barley.
Industry Role:
Join Date: Oct 2001
Location: Va
Posts: 10,060
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Quote:
 Glad to see someone is helping you. Hope you aren't having to pay a lot. TOM
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06-13-2015, 07:48 AM
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#13 | |
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Biker Gnome
Industry Role:
Join Date: Mar 2004
Location: cell#324
Posts: 23,201
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Quote:
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Carbon is not the problem, it makes up 0.041% of our atmosphere , 95% of that is from Volcanos and decomposing plants and stuff. So people in the US are responsible for 13% of the carbon in the atmosphere which 95% is not from Humans, like cars and trucks and stuff and they want to spend trillions to fix it while Solar Panel plants are powered by coal plants think about that |
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06-13-2015, 08:18 AM
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#14 |
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Let's do some business!
Industry Role:
Join Date: Sep 2004
Location: Austin, TX
Posts: 31,288
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Your mom is most likely not updating WordPress or any plug-ins that she may have installed. Those are massive security issues, as you can see. Unless there is someone available to update WordPress and plug-ins on a regular basis, WordPress is really not the greatest idea for a site, especially not for the tech unsavvy that don't even know what WordPress is.
I suggest you put someone on retainer to check in once a month and make sure everything is up to date. You're only going to see this problem happen again and again. And it is not the web hosting companies fault or responsibility to keep your scripts up to date.
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Vacares - Web Hosting, Domains, O365, Security & More - Paxum and BTC Accepted Wanted: CCBill pay sites for sale |
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06-13-2015, 09:46 AM
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#15 | |
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Confirmed Chicago Pimp
Industry Role:
Join Date: Aug 2004
Location: Chicago
Posts: 7,100
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Quote:
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06-13-2015, 12:05 PM
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#16 |
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Confirmed User
Industry Role:
Join Date: Jun 2012
Posts: 457
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Also ask your tech person to install this plugin;
https://wordpress.org/plugins/better-wp-security/ It changes the default user name, login URL and looks for suspicious query strings in URLs etc. Most people don't need all this but whoever hacked your mom's blog most likely left a backdoor they can use to get back in later. Let me know by PM if you decide to go ahead and need any help. Cheers, Paz. |
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06-13-2015, 12:34 PM
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#17 |
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So Fucking Banned
Industry Role:
Join Date: Apr 2015
Posts: 2,295
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I'm a little confused why your CPU usage would go so high. A hacker, hacking files and uploading rogue files, fine. Usually they just put a file deep in the folder structure and it is some type of malware.
High CPU usage may want to check the database that stores all the comments. You likely have approve comments manually set, so spammers will just keep leaving comments which all get saved in a database. When this database gets too big, it will bring the entire server to a screeching halt because every comment left by spammer actually calls the entire database each time. Fix is to delete every single comment out, stop any ability for anyone to leave a comment. |
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06-13-2015, 03:19 PM
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#18 |
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I have a plan B
Industry Role:
Join Date: Aug 2004
Location: Seattle - Miami - St Kitts
Posts: 5,501
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I have a lot of Wordpress sites and they get hit every single day with bots trying to log in. The bots come from IP addresses all over the entire world. There must be a shitload of compromised slaved computers out there just trying to break into whatever they can find. I use a plugin called WordFence, Paz suggested another one as well. At a minimum, install one of these and make up some difficult passwords.
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CryptoFeeds |
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06-14-2015, 10:26 AM
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#19 |
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Confirmed User
Join Date: Jun 2007
Location: Right Around The Corner
Posts: 1,704
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Is there anyway you can enter your wp-admin and isntall
Anti-Malware Wordfence WPSecurity |
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06-14-2015, 10:31 AM
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#20 |
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Confirmed User
Join Date: Jun 2007
Location: Right Around The Corner
Posts: 1,704
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Also you need to block logging attempts to 1-2 per ip-user, after that they will get locked.
If it's possible change all passwords on Wp and C-panel as well. |
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06-14-2015, 12:26 PM
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#21 |
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Geo Cities
Industry Role:
Join Date: Aug 2003
Location: North Captiva Island, Florida USA
Posts: 11,828
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Why do you use the word "faggot" ? Do you have a little secret you would like to share with the group?
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Make a Free Chaturbate White Label site in 34 minutes and be making money tonight 
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06-15-2015, 03:55 AM
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#22 |
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Confirmed User
Join Date: May 2008
Posts: 2,348
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If you mom would be willing to move her site, we have free hosting program for foundation sites.
you can mail me at [email protected] or icq 603686929 Cpanel has a build in scanner you can use to see if any pages got infected. Other options are by access the server through ssh.
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skype: codercarlos |
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